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Compare Chartbeat, Heap, and Amplitude Analytics

Pricing

 
Free
$0
per month
Free
Free
 
Enterprise
Custom
Enterprise
Contact Amplitude
 
Free Trial Unavailable
Free Trial
Free Trial
Chartbeat
Free Trial Unavailable
Heap
Free
$0per month
Enterprise
Custom
Free Trial
Amplitude Analytics
Free
Free
Enterprise
Contact Amplitude
Free Trial

Ratings

Meets Requirements
Meets Requirements
8.7
8.3
8.9
Ease of Use
Ease of Use
9.2
8.0
8.6
Ease of Setup
Ease of Setup
8.8
9.0
8.4
Ease of Admin
Ease of Admin
8.5
8.3
8.6
Quality of Support
Quality of Support
8.8
8.3
8.9
Ease of Doing Business With
Ease of Doing Business With
9.0
8.4
8.8
Product Direction (% positive)
Product Direction (% positive)
7.9
8.8
9.1
Meets Requirements
Chartbeat
8.7
Heap
8.3
Amplitude Analytics
8.9
Ease of Use
Chartbeat
9.2
Heap
8.0
Amplitude Analytics
8.6
Ease of Setup
Chartbeat
8.8
Heap
9.0
Amplitude Analytics
8.4
Ease of Admin
Chartbeat
8.5
Heap
8.3
Amplitude Analytics
8.6
Quality of Support
Chartbeat
8.8
Heap
8.3
Amplitude Analytics
8.9
Ease of Doing Business With
Chartbeat
9.0
Heap
8.4
Amplitude Analytics
8.8
Product Direction (% positive)
Chartbeat
7.9
Heap
8.8
Amplitude Analytics
9.1

Features

Metrics
Sessions - Digital Analytics
Chartbeat
9.0
Heap
8.6
Amplitude Analytics
8.9
Engagement
Chartbeat
8.8
Heap
8.1
Amplitude Analytics
8.7
Entry and Exit Pages
Chartbeat
7.4
Heap
7.9
Amplitude Analytics
8.1
Standard Event Tracking
Chartbeat
8.0
Heap
9.1
Amplitude Analytics
9.0
Custom Event Tracking
Chartbeat
8.1
Heap
8.6
Amplitude Analytics
8.9
Retention
Chartbeat
8.5
Heap
7.7
Amplitude Analytics
9.0
Return
Chartbeat
8.3
Heap
7.8
Amplitude Analytics
9.0
Conversions
Chartbeat
8.3
Heap
8.2
Amplitude Analytics
9.0
Funnels
Chartbeat
8.1
Heap
8.5
Amplitude Analytics
9.1
Reporting
Real-Time Reporting
Chartbeat
9.7
Heap
8.5
Amplitude Analytics
9.0
Trending
Chartbeat
9.2
Heap
7.5
Amplitude Analytics
9.0
Retroactive Reporting
Chartbeat
7.1
Heap
8.8
Amplitude Analytics
8.9
Segmentation
Chartbeat
7.4
Heap
7.9
Amplitude Analytics
8.8
Mobile Reporting
Chartbeat
7.7
Heap
8.0
Amplitude Analytics
8.6
Unification Across Devices
Chartbeat
8.1
Heap
8.3
Amplitude Analytics
8.9
Custom Reports and Dashboards
Chartbeat
6.9
Heap
7.8
Amplitude Analytics
8.9
Other
User Data
Chartbeat
7.4
Heap
8.1
Amplitude Analytics
9.0
Site Search Reporting
Chartbeat
7.4
Heap
7.3
Amplitude Analytics
8.7
Load Time Monitoring
Chartbeat
7.8
Heap
7.5
Amplitude Analytics
8.5
Campaign Tracking
Chartbeat
6.5
Heap
8.0
Amplitude Analytics
8.7
E-Commerce
Chartbeat
5.0
Heap
7.5
Amplitude Analytics
8.8
Promotional Messages
Chartbeat
5.8
Heap
Not enough data available
Amplitude Analytics
9.1
Administration Alerts
Chartbeat
7.4
Heap
Not enough data available
Amplitude Analytics
9.1
Administration
Performance and Reliability
Chartbeat
8.6
Heap
8.1
Amplitude Analytics
9.2
User, Role, and Access Management
Chartbeat
6.9
Heap
8.1
Amplitude Analytics
9.4
API / Integrations
Chartbeat
7.1
Heap
8.0
Amplitude Analytics
8.9
QA Testing
Chartbeat
6.9
Heap
Not enough data available
Amplitude Analytics
8.8

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
21.7%
56.5%
24.7%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
47.8%
34.8%
51.7%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
30.4%
8.7%
23.6%
Chartbeat
Small-Business
21.7%
Mid-Market
47.8%
Enterprise
30.4%
Heap
Small-Business
56.5%
Mid-Market
34.8%
Enterprise
8.7%
Amplitude Analytics
Small-Business
24.7%
Mid-Market
51.7%
Enterprise
23.6%

Reviewers' Industry

 
Publishing
16.0%
Internet
24.5%
Computer Software
13.5%
 
Newspapers
12.0%
Computer Software
14.4%
Internet
12.8%
 
Media Production
12.0%
Information Technology and Services
13.7%
Information Technology and Services
12.0%
 
Sports
8.0%
Marketing and Advertising
12.9%
Entertainment
8.3%
 
Online Media
8.0%
Insurance
2.2%
Marketing and Advertising
6.8%
 
Other
44.0%
Other
32.4%
Other
46.6%
Chartbeat
Publishing
16.0%
Newspapers
12.0%
Media Production
12.0%
Sports
8.0%
Online Media
8.0%
Other
44.0%
Heap
Internet
24.5%
Computer Software
14.4%
Information Technology and Services
13.7%
Marketing and Advertising
12.9%
Insurance
2.2%
Other
32.4%
Amplitude Analytics
Computer Software
13.5%
Internet
12.8%
Information Technology and Services
12.0%
Entertainment
8.3%
Marketing and Advertising
6.8%
Other
46.6%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
G2 User

Heads up display is great to quickly see what’s working on the homepage

Abdurashid A.
Administrator in Internet

Its simplicity, scope, flexibility and total cost of ownership. Having spent over a month with Mixpanel in an effort to get something out of it and get use to how it works, it has led to many frustrations and lost opportunities due to complexity of the app...

Bill G.
Administrator

The data always have to be analyzed to obtain metrics and reports that serve to improve the activity in a company. The great thing about Amplitude Analytics is that it is a tool for novices, you do not need to have a very extensive knowledge in data and...

Most Helpful Critical Review
Most Helpful Critical Review
G2 User in Public Relations and Communications

There were times when it stalled and didn't update as quickly as it should have, but support was great about helping us fix that.

G2 User in Hospital & Health Care

This is especially true in the funnels report, which I use every day. If you are looking to filter the data by identity, say for new customers, there is no way to export a report of all users who fall into that bucket. Heap will show the first 70 or so rows...

Danny L.
Administrator

The queries and data filtering. That is pretty limited

 
Chartbeat
Most Helpful Favorable Review
G2 User

Heads up display is great to quickly see what’s working on the homepage

Most Helpful Critical Review
G2 User in Public Relations and Communications

There were times when it stalled and didn't update as quickly as it should have, but support was great about helping us fix that.

Heap
Most Helpful Favorable Review
Abdurashid A.
Administrator in Internet

Its simplicity, scope, flexibility and total cost of ownership. Having spent over a month with Mixpanel in an effort to get something out of it and get use to how it works, it has led to many frustrations and lost opportunities due to complexity of the app...

Most Helpful Critical Review
G2 User in Hospital & Health Care

This is especially true in the funnels report, which I use every day. If you are looking to filter the data by identity, say for new customers, there is no way to export a report of all users who fall into that bucket. Heap will show the first 70 or so rows...

Amplitude Analytics
Most Helpful Favorable Review
Bill G.
Administrator

The data always have to be analyzed to obtain metrics and reports that serve to improve the activity in a company. The great thing about Amplitude Analytics is that it is a tool for novices, you do not need to have a very extensive knowledge in data and...

Most Helpful Critical Review
Danny L.
Administrator

The queries and data filtering. That is pretty limited

Screenshots

 No screenshots provided
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Chartbeat
No screenshots provided

Videos

 No videos providedNo videos provided

This short video walks through how to do funnel analysis in Amplitude

Chartbeat
No videos provided
Heap
No videos provided
Amplitude Analytics

This short video walks through how to do funnel analysis in Amplitude

Downloads

 No downloads providedNo downloads provided
Chartbeat
No downloads provided
Heap
No downloads provided
Amplitude Analytics
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