Compare CharityTracker vs Social Solutions ETO

See this
comparison of CharityTracker vs. Social Solutions ETO
based on data from user reviews. CharityTracker rates 4.5/5 stars with 159 reviews. Social Solutions ETO rates 2.9/5 stars with 27 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
Free Trial
Free Trial Unavailable
CharityTracker
Free Trial
Social Solutions ETO
Free Trial Unavailable

Ratings

Meets Requirements
Meets Requirements
9.2
6.6
Ease of Use
Ease of Use
8.9
5.6
Ease of Setup
Ease of Setup
8.8
5.9
Ease of Admin
Ease of Admin
9.0
6.2
Quality of Support
Quality of Support
8.9
6.2
Ease of Doing Business With
Ease of Doing Business With
8.9
5.3
Product Direction (% positive)
Product Direction (% positive)
8.9
4.6
Meets Requirements
CharityTracker
9.2
Social Solutions ETO
6.6
Ease of Use
CharityTracker
8.9
Social Solutions ETO
5.6
Ease of Setup
CharityTracker
8.8
Social Solutions ETO
5.9
Ease of Admin
CharityTracker
9.0
Social Solutions ETO
6.2
Quality of Support
CharityTracker
8.9
Social Solutions ETO
6.2
Ease of Doing Business With
CharityTracker
8.9
Social Solutions ETO
5.3
Product Direction (% positive)
CharityTracker
8.9
Social Solutions ETO
4.6

Features

Platform Basics
Reporting
CharityTracker
8.6
Social Solutions ETO
Not enough data available
Interoperability
CharityTracker
8.3
Social Solutions ETO
Not enough data available
Performance
CharityTracker
8.9
Social Solutions ETO
Not enough data available
Case Management
Client Intake
CharityTracker
9.2
Social Solutions ETO
Not enough data available
Outcome Measurement
CharityTracker
8.7
Social Solutions ETO
Not enough data available
Form Builder
CharityTracker
8.4
Social Solutions ETO
Not enough data available
Platform Additional Functionality
Mobility
CharityTracker
8.8
Social Solutions ETO
Not enough data available
Messaging
CharityTracker
8.6
Social Solutions ETO
Not enough data available
Platform Data
Dashboard
CharityTracker
8.8
Social Solutions ETO
Not enough data available
Alerts and Notifications
CharityTracker
8.9
Social Solutions ETO
Not enough data available

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
87.4%
37.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
10.1%
51.9%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
2.5%
11.1%
CharityTracker
Small-Business
87.4%
Mid-Market
10.1%
Enterprise
2.5%
Social Solutions ETO
Small-Business
37.0%
Mid-Market
51.9%
Enterprise
11.1%

Reviewers' Industry

 
Non-Profit Organization Management
53.5%
Non-Profit Organization Management
55.6%
 
Religious Institutions
18.9%
Individual & Family Services
14.8%
 
Individual & Family Services
9.4%
Hospital & Health Care
11.1%
 
Civic & Social Organization
5.0%
Philanthropy
3.7%
 
Human Resources
1.9%
Government Administration
3.7%
 
Other
11.3%
Other
11.1%
CharityTracker
Non-Profit Organization Management
53.5%
Religious Institutions
18.9%
Individual & Family Services
9.4%
Civic & Social Organization
5.0%
Human Resources
1.9%
Other
11.3%
Social Solutions ETO
Non-Profit Organization Management
55.6%
Individual & Family Services
14.8%
Hospital & Health Care
11.1%
Philanthropy
3.7%
Government Administration
3.7%
Other
11.1%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Caroline R.
Agency

We love CharityTracker because it is intuitive. It doesn't take a three day training seminar to learn how to navigate or half an hour to input one person. It is easy to navigate and learn the system as well as pull reports.

User in Individual & Family Services

The product is becoming somewhat "industry standard" at least in the area in which we work, which allows us to have productive conversations with other service providers and even opens the doors for data sharing within our network. The software has ample...

Most Helpful Critical Review
Most Helpful Critical Review
Administrator

Not many agencies are using the program for its intended purpose.

Administrator in Non-Profit Organization Management

Mission critical features of the software stop working after upgrades. There is (was) a function that allowed each user to add a task to their to-do list. It worked great for the first year. In January 2016, after an upgrade, it stopped working. Despite...

 
CharityTracker
Most Helpful Favorable Review
Caroline R.
Agency

We love CharityTracker because it is intuitive. It doesn't take a three day training seminar to learn how to navigate or half an hour to input one person. It is easy to navigate and learn the system as well as pull reports.

Most Helpful Critical Review
Administrator

Not many agencies are using the program for its intended purpose.

Social Solutions ETO
Most Helpful Favorable Review
User in Individual & Family Services

The product is becoming somewhat "industry standard" at least in the area in which we work, which allows us to have productive conversations with other service providers and even opens the doors for data sharing within our network. The software has ample...

Most Helpful Critical Review
Administrator in Non-Profit Organization Management

Mission critical features of the software stop working after upgrades. There is (was) a function that allowed each user to add a task to their to-do list. It worked great for the first year. In January 2016, after an upgrade, it stopped working. Despite...

Screenshots

 
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Videos

 

It only takes 10 minutes to learn how CharityTracker can benefit your organization. Learn More About CharityTracker - Watch a 10-minute intro video now.

No videos provided
CharityTracker

It only takes 10 minutes to learn how CharityTracker can benefit your organization. Learn More About CharityTracker - Watch a 10-minute intro video now.

Social Solutions ETO
No videos provided

Downloads

 No downloads provided
Social Solutions ETO
No downloads provided
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