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Compare CharityTracker and Social Solutions ETO

See this
side-by-side comparison of CharityTracker vs. Social Solutions ETO
based on preference data from user reviews. CharityTracker rates 4.6/5 stars with 166 reviews. By contrast, Social Solutions ETO rates 2.9/5 stars with 27 reviews. Each product's score is calculated with real-time data from verified user reviews, to help you make the best choice between these two options, and decide which one is best for your business needs.
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CharityTracker
CharityTracker
(166)
4.6 out of 5
CharityTracker
Social Solutions ETO
Social Solutions ETO
(27)
2.9 out of 5
Social Solutions ETO
Star Rating
CharityTracker
CharityTracker
Social Solutions ETO
Social Solutions ETO
Market Segments
CharityTracker
CharityTracker
Small-Business (87.5% of reviews)
Social Solutions ETO
Social Solutions ETO
Mid-Market (51.9% of reviews)
Entry Level Price
CharityTracker
CharityTracker
No pricing information available
Social Solutions ETO
Social Solutions ETO
No pricing information available

CharityTracker vs Social Solutions ETO

When assessing the two solutions, reviewers found CharityTracker easier to use, set up, and administer. Reviewers also preferred doing business with CharityTracker overall.

  • Reviewers felt that CharityTracker meets the needs of their business better than Social Solutions ETO.
  • When comparing quality of ongoing product support, reviewers felt that CharityTracker is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of CharityTracker over Social Solutions ETO.
Categories
Shared Categories
CharityTracker
CharityTracker
Social Solutions ETO
Social Solutions ETO
CharityTracker and Social Solutions ETO are categorized as Human Services
Unique Categories
CharityTracker
CharityTracker has no unique categories
Social Solutions ETO
Social Solutions ETO has no unique categories
Pricing
CharityTracker
CharityTracker Pricing
Free Trial
Social Solutions ETO
Social Solutions ETO Pricing
Free Trial Unavailable
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Ratings
Meets Requirements
CharityTracker
CharityTracker
9.2
Responses: 151
Social Solutions ETO
Social Solutions ETO
6.6
Responses: 27
Ease of Use
CharityTracker
CharityTracker
8.9
Responses: 152
Social Solutions ETO
Social Solutions ETO
5.6
Responses: 27
Ease of Setup
CharityTracker
CharityTracker
8.8
Responses: 94
Social Solutions ETO
Social Solutions ETO
5.9
Responses: 13
Ease of Admin
CharityTracker
CharityTracker
9.0
Responses: 94
Social Solutions ETO
Social Solutions ETO
6.2
Responses: 13
Quality of Support
CharityTracker
CharityTracker
8.9
Responses: 134
Social Solutions ETO
Social Solutions ETO
6.2
Responses: 23
Ease of Doing Business With
CharityTracker
CharityTracker
8.9
Responses: 92
Social Solutions ETO
Social Solutions ETO
5.3
Responses: 13
Product Direction (% positive)
CharityTracker
CharityTracker
8.9
Responses: 153
Social Solutions ETO
Social Solutions ETO
4.6
Responses: 26
Features
Platform Basics
Reporting
CharityTracker
CharityTracker
8.6
Responses: 106
Social Solutions ETO
Social Solutions ETO
Not enough data available
Interoperability
CharityTracker
CharityTracker
8.3
Responses: 73
Social Solutions ETO
Social Solutions ETO
Not enough data available
Performance
CharityTracker
CharityTracker
8.9
Responses: 108
Social Solutions ETO
Social Solutions ETO
Not enough data available
Case Management
Client Intake
CharityTracker
CharityTracker
9.2
Responses: 109
Social Solutions ETO
Social Solutions ETO
Not enough data available
Outcome Measurement
CharityTracker
CharityTracker
8.7
Responses: 80
Social Solutions ETO
Social Solutions ETO
Not enough data available
Form Builder
CharityTracker
CharityTracker
8.4
Responses: 57
Social Solutions ETO
Social Solutions ETO
Not enough data available
Platform Additional Functionality
Mobility
CharityTracker
CharityTracker
8.8
Responses: 74
Social Solutions ETO
Social Solutions ETO
Not enough data available
Messaging
CharityTracker
CharityTracker
8.6
Responses: 83
Social Solutions ETO
Social Solutions ETO
Not enough data available
Platform Data
Dashboard
CharityTracker
CharityTracker
8.8
Responses: 113
Social Solutions ETO
Social Solutions ETO
Not enough data available
Alerts and Notifications
CharityTracker
CharityTracker
8.9
Responses: 110
Social Solutions ETO
Social Solutions ETO
Not enough data available
Reviewers' Company Size
Reviewers of CharityTracker were most often representing companies in the Small-Business segment, while reviewers for Social Solutions ETO were more commonly in the Mid-Market segment.
Small-Business
(50 or fewer emp.)
CharityTracker
CharityTracker
87.5%
Social Solutions ETO
Social Solutions ETO
37.0%
Mid-Market
(51-1000 emp.)
CharityTracker
CharityTracker
10.0%
Social Solutions ETO
Social Solutions ETO
51.9%
Enterprise
(> 1000 emp.)
CharityTracker
CharityTracker
2.5%
Social Solutions ETO
Social Solutions ETO
11.1%
Reviewers' Industry
CharityTracker
CharityTracker Industry
Non-Profit Organization Management
53.8%
Religious Institutions
18.8%
Individual & Family Services
9.4%
Civic & Social Organization
5.0%
Human Resources
1.9%
Other
11.3%
Social Solutions ETO
Social Solutions ETO Industry
Non-Profit Organization Management
55.6%
Individual & Family Services
14.8%
Hospital & Health Care
11.1%
Philanthropy
3.7%
Government Administration
3.7%
Other
11.1%
Reviews
Most Helpful Favorable Review
CharityTracker
G
User in Non-Profit Organization Management

This system has saved our company a lot of time and manpower! Instead of calling each organization to coordinate assistance for one individual, we can just look and enter on Charity Tracker.

Social Solutions ETO
G
User in Non-Profit Organization Management

The software is customizable, which is helpful to a small organization, like ourselves. You do need to be savvy in building reports but the reporting tool is really helpful.

Most Helpful Critical Review
CharityTracker
G
Agency in Non-Profit Organization Management

It constantly logs you out while in the middle of inputting information to HMIS.

Social Solutions ETO
GN
Administrator in Non-Profit Organization Management

Mission critical features of the software stop working after upgrades. There is (was) a function that allowed each user to add a task to their to-do list. It worked great for the first year. In January 2016, after an upgrade, it stopped working. Despite...

Discussions
CharityTracker
CharityTracker Discussions
Is there a volume discount?
2 comments
Offical Response from CharityTracker
Yes. We offer volume discount pricing options for 5+ users. Let's set-up a time to chat or provide a demonstration to discuss further.Read more
Is CharityTracker web-based/hosted in the cloud?
1 comment
Offical Response from CharityTracker
CharityTracker is web-based (hosted in the "cloud") and is securely available online via a web browser. There is no software to download.Read more
Can I import my existing data?
1 comment
Offical Response from CharityTracker
Yes. Importing your existing database is possible. To ensure that the database is imported accurately, our technical team performs the import on your behalf....Read more
Social Solutions ETO
Social Solutions ETO Discussions
Monty the Mongoose crying
Social Solutions ETO has no discussions with answers
Screenshots
CharityTracker
CharityTracker Screenshots
Social Solutions ETO
Social Solutions ETO Screenshots
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