# Charityproud vs Neon CRM Comparison --- ## AI Generated Summary - **G2 reviewers report** that Neon CRM excels in providing a wide range of functionalities, making it more than just a donor management system. Users appreciate its ability to manage events and access historical information easily, which is crucial for organizations with complex donor relationships. - **Users say** that Charityproud stands out for its exceptional customer service. Many reviewers highlight the responsiveness of the engineering team, who often deliver custom reports and features within a day, significantly enhancing the user experience. - **According to verified reviews** , Neon CRM has a solid reputation for its ease of use, with users noting that it allows for complex assessments of donors and prospective donors. However, some users have mentioned challenges in matching the software to their specific workflows. - **Reviewers mention** that Charityproud's organization of data is a game-changer for many users, especially those new to CRM software. Its structured categories for managing donor and volunteer data have transformed how organizations operate, making it easier to understand and utilize their information. - **G2 reviewers highlight** that while Neon CRM has a higher number of reviews, indicating a broader user base, Charityproud's recent feedback reflects a high level of satisfaction, particularly in customer support and product direction, which users find very promising. - **Users report** that both platforms have their strengths, but Neon CRM's overall user satisfaction is tempered by its lower G2 scores in specific areas like donor management compared to Charityproud, which has received praise for its comprehensive approach to managing all aspects of nonprofit operations. | | Charityproud | Neon CRM | |---|---|---| | **Star Rating** | 4.8 out of 5 | 4.2 out of 5 | | **Total Reviews** | 20 | 436 | | **Largest Market Segment** | Small-Business (95.0% of reviews) | Small-Business (88.8% of reviews) | | **Entry Level Price** | $100.00 | Starting at $99.00 Per Month | --- ## Top Pros & Cons ### Charityproud **Not enough data** ### Neon CRM Pros: - Ease of Use (56 reviews) - Features (43 reviews) Cons: - Difficult Learning (20 reviews) - Not Intuitive (20 reviews) --- ## Ratings Comparison | Rating | Charityproud | Neon CRM | |---|---|---| | **Meets Requirements** | 9.5 (19 reviews) | 8.4 (354 reviews) | | **Ease of Use** | 8.9 (19 reviews) | 8.0 (357 reviews) | | **Ease of Setup** | 7.6 (16 reviews) | 7.7 (267 reviews) | | **Ease of Admin** | 9.1 (16 reviews) | 8.3 (253 reviews) | | **Quality of Support** | 9.9 (19 reviews) | 8.3 (342 reviews) | | **Has the product been a good partner in doing business?** | 9.8 (16 reviews) | 8.7 (254 reviews) | | **Product Direction (% positive)** | 10.0 (19 reviews) | 8.6 (334 reviews) | --- ## Pricing ### Charityproud #### Entry-Level Pricing Plan: First Tier Price: $100.00 Key Features: - Includes unlimited access to all features, unlimited users, and ongoing one-on-one customer support. [Browse all 4 editions](https://www.g2.com/products/charityproud/pricing) #### Free Trial No ### Neon CRM #### Entry-Level Pricing Plan: Neon CRM Price: Starting at $99.00 Per Month Description: Get all the donor management, fundraising, and communication tools you need to turn individual data points into personal connections that drive sustainable growth. Key Features: - 360-Degree Constituent Management - Unlimited Users - Unlimited Forms [Browse all 4 editions](https://www.g2.com/products/neon-one-llc-neon-crm/pricing) #### Free Trial No --- ## Features Comparison By Category ### Fundraising | Product | Score | Reviews | |---|---|---| | **Charityproud** | N/A | N/A | | **Neon CRM** | 7.8/10 | 177 | #### Administration | Feature | Charityproud | Neon CRM | |---|---|---| | **Reporting** | Not enough data | 8.1 (163 reviews) | | **Interaction Tracking** | Not enough data | 8.2 (141 reviews) | | **Automation** | Not enough data | 7.7 (148 reviews) | | **Donor Profiles** | Not enough data | 8.6 (159 reviews) | #### Fundraising | Feature | Charityproud | Neon CRM | |---|---|---| | **Campaign Management** | Not enough data | 8.4 (158 reviews) | | **Online Donation Portal** | Not enough data | 8.7 (161 reviews) | | **Event Planning** | Not enough data | 7.4 (145 reviews) | | **Recurring Donations** | Not enough data | 8.6 (158 reviews) | | **Peer-to-peer Fundraising** | Not enough data | 6.9 (91 reviews) | | **Mobile Capabilities** | Not enough data | 6.8 (111 reviews) | #### Marketing | Feature | Charityproud | Neon CRM | |---|---|---| | **Email Marketing** | Not enough data | 7.6 (143 reviews) | | **Direct Mail Tools** | Not enough data | 6.9 (120 reviews) | ### Donor Management | Product | Score | Reviews | |---|---|---| | **Charityproud** | N/A | N/A | | **Neon CRM** | 7.8/10 | 199 | #### Administration | Feature | Charityproud | Neon CRM | |---|---|---| | **User Dashboard** | Not enough data | 8.3 (183 reviews) | | **Donor Profiles** | Not enough data | 8.5 (181 reviews) | | **Reporting** | Not enough data | 7.9 (181 reviews) | | **Templates** | Not enough data | 7.3 (174 reviews) | | **Customization** | Not enough data | 7.7 (177 reviews) | #### Donor Management | Feature | Charityproud | Neon CRM | |---|---|---| | **Moves Management** | Not enough data | 7.1 (142 reviews) | | **Pledge Tracking** | Not enough data | 7.3 (135 reviews) | | **E-Document Storage** | Not enough data | 7.0 (137 reviews) | | **Acknowledgments & Communications** | Not enough data | 8.4 (175 reviews) | #### Interoperability | Feature | Charityproud | Neon CRM | |---|---|---| | **Event Tracking** | Not enough data | 7.9 (152 reviews) | | **Gift Tracking** | Not enough data | 8.4 (145 reviews) | | **Fund Accounting** | Not enough data | 7.7 (130 reviews) | ### Nonprofit CRM | Product | Score | Reviews | |---|---|---| | **Charityproud** | N/A | N/A | | **Neon CRM** | 7.3/10 | 242 | #### Constituent Management | Feature | Charityproud | Neon CRM | |---|---|---| | **Constituent Profiles** | Not enough data | 8.3 (192 reviews) ✓ Verified | | **Online Portal** | Not enough data | 7.7 (171 reviews) ✓ Verified | | **Donor Communications** | Not enough data | 8.1 (194 reviews) ✓ Verified | #### Marketing Automation | Feature | Charityproud | Neon CRM | |---|---|---| | **Email Marketing** | Not enough data | 7.4 (183 reviews) ✓ Verified | | **Lead Management** | Not enough data | 6.5 (135 reviews) ✓ Verified | | **Campaign Management** | Not enough data | 7.8 (166 reviews) ✓ Verified | | **Marketing ROI Analytics** | Not enough data | 6.4 (132 reviews) ✓ Verified | #### Workflow Automation | Feature | Charityproud | Neon CRM | |---|---|---| | **Donor Prospecting** | Not enough data | 6.3 (145 reviews) ✓ Verified | | **Data Entry** | Not enough data | 8.1 (188 reviews) ✓ Verified | | **Task Delegation** | Not enough data | 6.4 (145 reviews) ✓ Verified | #### Reporting & Analytics | Feature | Charityproud | Neon CRM | |---|---|---| | **Reporting** | Not enough data | 7.8 (196 reviews) ✓ Verified | | **Dashboards** | Not enough data | 8.1 (180 reviews) ✓ Verified | | **Automated Reports** | Not enough data | 7.4 (165 reviews) ✓ Verified | #### Integrations | Feature | Charityproud | Neon CRM | |---|---|---| | **Accounting** | Not enough data | 7.2 (151 reviews) ✓ Verified | | **Fundraising** | Not enough data | 8.3 (186 reviews) ✓ Verified | | **Grant Management** | Not enough data | 6.6 (143 reviews) ✓ Verified | | **Sales POS** | Not enough data | 6.0 (125 reviews) | #### Agentic AI - Nonprofit CRM | Feature | Charityproud | Neon CRM | |---|---|---| | **Autonomous Task Execution** | Not enough data | Feature Not Available | | **Cross-system Integration** | Not enough data | Feature Not Available | ### Grant Management | Product | Score | Reviews | |---|---|---| | **Charityproud** | N/A | N/A | | **Neon CRM** | N/A | N/A | #### Proposal Management | Feature | Charityproud | Neon CRM | |---|---|---| | **Form Building** | Not enough data | Not enough data | | **Review Tools** | Not enough data | Not enough data | | **Grantee Portal** | Not enough data | Not enough data | | **Attachments** | Not enough data | Not enough data | | **Task Management** | Not enough data | Not enough data | #### Fund Tracking | Feature | Charityproud | Neon CRM | |---|---|---| | **Disbursements** | Not enough data | Not enough data | | **Grant Allocations** | Not enough data | Not enough data | | **Email Notifications** | Not enough data | Not enough data | #### Impact & Outcomes | Feature | Charityproud | Neon CRM | |---|---|---| | **Program Evaluation** | Not enough data | Not enough data | | **Data Analytics** | Not enough data | Not enough data | | **Ad Hoc Reporting** | Not enough data | Not enough data | | **Dashboards** | Not enough data | Not enough data | #### Grant Prospecting | Feature | Charityproud | Neon CRM | |---|---|---| | **Funder Lists** | Not enough data | Not enough data | | **Automated Responses** | Not enough data | Not enough data | #### Compliance | Feature | Charityproud | Neon CRM | |---|---|---| | **Eligibility Screening** | Not enough data | Not enough data | | **Auditing** | Not enough data | Not enough data | #### Integrations | Feature | Charityproud | Neon CRM | |---|---|---| | **Fund Accounting** | Not enough data | Not enough data | | **Donor Management** | Not enough data | Not enough data | ### Volunteer Management | Product | Score | Reviews | |---|---|---| | **Charityproud** | N/A | N/A | | **Neon CRM** | 7.5/10 | 59 | #### Volunteer Management | Feature | Charityproud | Neon CRM | |---|---|---| | **Opportunity Listings** | Not enough data | 7.2 (42 reviews) | | **Volunteer Tracking** | Not enough data | 7.9 (51 reviews) | | **Volunteer Scheduling** | Not enough data | 7.2 (41 reviews) | | **Volunteer Profiles** | Not enough data | 7.6 (43 reviews) | | **Document Management** | Not enough data | 7.1 (40 reviews) | #### Engagement & Communication Tools | Feature | Charityproud | Neon CRM | |---|---|---| | **Gamification** | Not enough data | 5.7 (34 reviews) | | **Mass Messaging** | Not enough data | 7.9 (46 reviews) | | **Donation Pages** | Not enough data | 8.4 (51 reviews) | | **Mobile Application** | Not enough data | 6.8 (39 reviews) | #### Administration | Feature | Charityproud | Neon CRM | |---|---|---| | **CRM Integration** | Not enough data | 8.3 (45 reviews) | | **Dashboards & Analytics** | Not enough data | 8.3 (49 reviews) | ### Professional Association Management | Product | Score | Reviews | |---|---|---| | **Charityproud** | N/A | N/A | | **Neon CRM** | N/A | N/A | #### Agentic AI - Professional Association Management | Feature | Charityproud | Neon CRM | |---|---|---| | **Autonomous Task Execution** | Not enough data | Feature Not Available | | **Multi-step Planning** | Not enough data | Feature Not Available | | **Cross-system Integration** | Not enough data | Feature Not Available | | **Proactive Assistance** | Not enough data | Feature Not Available | | **Decision Making** | Not enough data | Feature Not Available | #### Membership Management | Feature | Charityproud | Neon CRM | |---|---|---| | **Member Self‑Service Portal** | Not enough data | Not enough data | | **Member Database** | Not enough data | Not enough data | | **Automated Dues & Renewals** | Not enough data | Not enough data | #### Events & Committees | Feature | Charityproud | Neon CRM | |---|---|---| | **Committee & Group Management** | Not enough data | Not enough data | | **Event Management & Registration** | Not enough data | Not enough data | | **Calendar & Scheduling Tools** | Not enough data | Not enough data | #### Financial & Operational Tools | Feature | Charityproud | Neon CRM | |---|---|---| | **Integration With Accounting Tools** | Not enough data | Not enough data | | **Email Marketing & Automated Communications** | Not enough data | Not enough data | | **Online Payments & Invoicing** | Not enough data | Not enough data | | **Reporting & Analytics** | Not enough data | Not enough data | --- ## Categories **Shared Categories (4):** [Donor Management Software](https://www.g2.com/categories/donor-management), [Nonprofit CRM Software](https://www.g2.com/categories/nonprofit-crm), [Volunteer Management Software](https://www.g2.com/categories/volunteer-management), [Fundraising Software](https://www.g2.com/categories/fundraising) **Unique to Charityproud (1):** [Grant Management Software](https://www.g2.com/categories/grant-management) **Unique to Neon CRM (2):** [Admission-Based Nonprofit Software](https://www.g2.com/categories/admission-based-nonprofit), [Professional Association Management Software](https://www.g2.com/categories/professional-association-management) --- ## Reviewer Demographics ### By Company Size | Segment | Charityproud | Neon CRM | |---|---|---| | **Small-Business** | 95.0% | 88.8% | | **Mid-Market** | 5.0% | 10.0% | | **Enterprise** | 0% | 1.2% | ### By Industry #### Charityproud - **Non-Profit Organization Management:** 75.0% - **Fund-Raising:** 10.0% - **Public Policy:** 5.0% - **Defense & Space:** 5.0% - **Civic & Social Organization:** 5.0% #### Neon CRM - **Non-Profit Organization Management:** 55.3% - **Performing Arts:** 4.2% - **Civic & Social Organization:** 3.4% - **Religious Institutions:** 3.4% - **Fund-Raising:** 2.5% - **Museums and Institutions:** 2.2% - **Education Management:** 2.2% - **Hospital & Health Care:** 2.0% - **Entertainment:** 1.7% - **Health, Wellness and Fitness:** 1.5% - **Other:** 21.6% --- ## Alternatives ### Alternatives to Charityproud - [Bloomerang CRM](https://www.g2.com/products/bloomerang-crm/reviews) — 4.6/5 stars (914 reviews) - [DonorPerfect](https://www.g2.com/products/donorperfect/reviews) — 4.4/5 stars (566 reviews) - [Bonterra Network for Good](https://www.g2.com/products/bonterra-network-for-good/reviews) — 4.6/5 stars (418 reviews) - [Blackbaud Raiser's Edge NXT](https://www.g2.com/products/blackbaud-raiser-s-edge-nxt/reviews) — 3.9/5 stars (640 reviews) - [Givebutter](https://www.g2.com/products/givebutter/reviews) — 4.7/5 stars (2176 reviews) - [Donorbox](https://www.g2.com/products/donorbox/reviews) — 4.6/5 stars (1508 reviews) - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) — 4.1/5 stars (4896 reviews) - [Zeffy](https://www.g2.com/products/zeffy/reviews) — 4.9/5 stars (1294 reviews) - [Bonterra OneCause](https://www.g2.com/products/bonterra-onecause/reviews) — 4.7/5 stars (512 reviews) - [iWave](https://www.g2.com/products/iwave/reviews) — 4.6/5 stars (537 reviews) ### Alternatives to Neon CRM - [Bonterra EveryAction](https://www.g2.com/products/bonterra-everyaction/reviews) — 4.3/5 stars (284 reviews) - [Virtuous CRM+](https://www.g2.com/products/virtuous-crm/reviews) — 4.3/5 stars (281 reviews) - [Bloomerang CRM](https://www.g2.com/products/bloomerang-crm/reviews) — 4.6/5 stars (914 reviews) - [Blackbaud Raiser's Edge NXT](https://www.g2.com/products/blackbaud-raiser-s-edge-nxt/reviews) — 3.9/5 stars (640 reviews) - [DonorPerfect](https://www.g2.com/products/donorperfect/reviews) — 4.4/5 stars (566 reviews) - [Givebutter](https://www.g2.com/products/givebutter/reviews) — 4.7/5 stars (2176 reviews) - [Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)](https://www.g2.com/products/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud/reviews) — 4.1/5 stars (87 reviews) - [Little Green Light](https://www.g2.com/products/little-green-light/reviews) — 4.4/5 stars (63 reviews) - [Bonterra Network for Good](https://www.g2.com/products/bonterra-network-for-good/reviews) — 4.6/5 stars (418 reviews) - [DonorSnap](https://www.g2.com/products/donorsnap/reviews) — 4.2/5 stars (130 reviews) --- ## Top Discussions ### Charityproud No discussions available for this product. ### Neon CRM - Title: [How do I take a screenshot of my login](https://www.g2.com/discussions/how-do-i-take-a-screenshot-of-my-login) — 1 comment, 1 upvote > **Top comment:** "Yes, Tristan is right! You can respond to comments from within the platform. https://slopeunblocked.co" - Title: [Is there a way to run a report so that every gift that has been made in a specific campaign can be listed with the total amount, instead of individual gifts listed?](https://www.g2.com/discussions/51451-is-there-a-way-to-run-a-report-so-that-every-gift-that-has-been-made-in-a-specific-campaign-can-be-listed-with-the-total-amount-instead-of-individual-gifts-listed) — 1 comment, 1 upvote > **Top comment:** "Hi Jessica! Thanks for your question. Here's the link to our support guide to reporting, where you'll find the answer..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/charityproud-vs-neon-one-llc-neon-crm)