Compare CharityEngine and Donorbox 
At a Glance
Market Segments
CharityEngine
Small-Business (71.4% of reviews)
Donorbox
Small-Business (96.2% of reviews)
Entry-Level Pricing
CharityEngine
Contact UsDonorbox
Free Per MonthFeatured Products
Sponsored
DonorDock
(131)
Nonprofit CRM
Visit Website
Sponsored
ToucanTech
(19)
Alumni Management
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Sponsored
WeGive Giving Platform
(1)
Nonprofit Payment Gateway
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CharityEngine vs Donorbox
- Users report that Donorbox excels in its "Online Donation Portal," achieving a score of 9.2, which reviewers say provides a seamless experience for donors, making it easy to contribute online. In contrast, CharityEngine's portal scored 8.6, with some users mentioning that it could be more user-friendly.
- Reviewers mention that Donorbox's "Recurring Donations" feature is highly rated at 9.1, with users appreciating the straightforward setup and management of recurring gifts. CharityEngine, while still functional, scored lower at 8.6, with some users indicating that the process is less intuitive.
- G2 users highlight Donorbox's "Ease of Setup" with a score of 9.1, stating that the onboarding process is quick and user-friendly. In contrast, CharityEngine's setup received a score of 6.0, with reviewers mentioning that it can be cumbersome and time-consuming to get started.
- Users on G2 report that Donorbox's "Quality of Support" is rated at 9.1, with many reviewers praising the responsive and helpful customer service. CharityEngine, with a score of 8.5, has received mixed feedback, with some users mentioning delays in response times.
- Reviewers say that Donorbox's "User Dashboard" is intuitive and easy to navigate, scoring 8.9, which enhances the overall user experience. CharityEngine's dashboard, rated at 8.6, is functional but has been described by some users as less visually appealing and harder to customize.
- Users report that Donorbox's "Donor Communications" feature scores 8.5, with many appreciating the ease of sending personalized messages to donors. CharityEngine's similar feature scored slightly higher at 8.8, but some users mention that it lacks certain automation capabilities that Donorbox offers.
Pricing
Entry-Level Pricing
CharityEngine
Starter
Contact Us
Best for smaller nonprofits who want to streamline their operations. Includes 5 Users, up to 25k contacts, and 100k emails per month.
- CRM & Donor Management
- Custom Donation Forms
- Built-in Payment Processing
Donorbox
Standard
Free
Per Month
Raise more funds from more avenues with an extensive suite of fundraising tools built to boost donations.
- Donation Forms
- 1.75% Platform Fee
- Events
Free Trial
CharityEngine
No trial information availableDonorbox
Free Trial is available
Ratings
Meets Requirements
8.3
12
9.1
731
Ease of Use
7.9
12
9.2
760
Ease of Setup
6.0
5
9.1
659
Ease of Admin
6.7
6
9.1
571
Quality of Support
8.5
12
9.1
546
Has the product been a good partner in doing business?
8.3
6
9.2
551
Product Direction (% positive)
10.0
12
9.2
756
Features by Category
Administration
8.6
6
8.4
601
Not enough data
8.3
585
Not enough data
8.5
585
9.2
6
8.2
586
Fundraising
8.3
6
8.7
593
8.6
6
9.2
591
Not enough data
7.6
548
8.6
6
9.1
584
Not enough data
8.0
524
Not enough data
8.4
564
Marketing
8.0
5
7.4
545
Not enough data
7.1
531
Administration
8.6
7
8.9
321
8.5
8
8.6
317
8.3
8
8.6
316
7.7
8
8.2
306
7.3
8
8.2
312
Donor Management
Not enough data
7.9
295
Not enough data
8.1
297
Feature Not Available
7.8
289
8.1
8
8.5
300
Interoperability
6.7
5
8.0
292
9.0
8
8.4
296
9.0
5
8.3
291
Constituent Management
8.5
8
8.2
37
8.5
8
8.8
37
8.8
8
8.4
38
Marketing Automation
8.3
10
8.1
38
Not enough data
8.0
36
7.9
8
8.4
38
Not enough data
8.1
37
Workflow Automation
7.5
6
8.4
38
9.1
9
8.7
37
Feature Not Available
8.2
37
Reporting & Analytics
8.5
10
8.6
38
8.5
8
8.6
38
8.1
9
8.5
37
Integrations
8.3
5
8.5
38
7.8
9
9.0
37
Not enough data
7.9
37
Not enough data
7.7
37
Categories
Categories
Shared Categories
CharityEngine and Donorbox are categorized as Nonprofit CRM, Donor Management, and Fundraising
Unique Categories
CharityEngine has no unique categories
Donorbox is categorized as Nonprofit Payment Gateway
Reviews
Reviewers' Company Size
CharityEngine
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Donorbox
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
78.6%
Philanthropy
7.1%
Health, Wellness and Fitness
7.1%
Fund-Raising
7.1%
‐
Other
0.0%
Non-Profit Organization Management
53.6%
Religious Institutions
6.3%
Fund-Raising
5.1%
Political Organization
2.9%
Civic & Social Organization
2.8%
Other
29.3%
Most Helpful Reviews
CharityEngine
Most Helpful Favorable Review
Rion H.
Verified User in Non-Profit Organization Management
CharityEngine is user-friendly, comes with full support, and allows all your business needs to be maintained and tracked in one location. It is truly a one-stop shop and more than just a management program.
Most Helpful Critical Review
Kristen H.
Verified User in Non-Profit Organization Management
It can be a challenging system to learn. It's helpful to have some html knowledge, although not necessary. It's not as intuitive as I would like it to be, and support can take a while at times (it's good support, they just seem to be low-staffed).
Donorbox
Most Helpful Favorable Review
Band Rep G.
Verified User in Primary/Secondary Education
It was very easy to get our campaign up and running. We had all the pieces in place within a day, and had our first donations coming in.
Most Helpful Critical Review
Verified User in Political Organization
I dislike the fees and the two-factor authentication for logging in
Rion H.
Verified User in Non-Profit Organization Management
CharityEngine is user-friendly, comes with full support, and allows all your business needs to be maintained and tracked in one location. It is truly a one-stop shop and more than just a management program.
Band Rep G.
Verified User in Primary/Secondary Education
It was very easy to get our campaign up and running. We had all the pieces in place within a day, and had our first donations coming in.
Kristen H.
Verified User in Non-Profit Organization Management
It can be a challenging system to learn. It's helpful to have some html knowledge, although not necessary. It's not as intuitive as I would like it to be, and support can take a while at times (it's good support, they just seem to be low-staffed).
Verified User in Political Organization
I dislike the fees and the two-factor authentication for logging in
Alternatives
Discussions
What is Charity Engine software?
1 comment
Official Response from CharityEngine
CharityEngine is an all-in-one CRM built for nonprofits. CharityEngine's complete fundraising and donor management platform allows nonprofits to centralize...Read more
How much does Charity Engine cost?
1 comment
Official Response from CharityEngine
CharityEngine is a nonprofit CRM that offers every client a completely customized pricing package that's designed to eliminate your pain points, grows your...Read more
CharityEngine has no more discussions with answers
Donorbox has no discussions with answers
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