G2 reviewers report that Chargebee excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Ordway. Users appreciate its seamless integration with payment gateways, making the setup process smooth and efficient.
Users say that Chargebee's dashboard is particularly convenient, allowing them to easily monitor customer subscriptions and any changes, such as downgrades or cancellations. This feature enhances day-to-day usability, which many find invaluable.
According to verified reviews, Ordway shines in its flexibility and ability to handle complex billing demands. Users highlight its user-friendly interface and the platform's capability to manage subscriptions and revenue recognition effectively, which has streamlined their accounts receivable operations.
Reviewers mention that while Chargebee has a robust feature set, some users find it challenging to customize certain workflows. In contrast, Ordway's customizable billing options are frequently praised, allowing users to tailor the platform to their specific needs.
Users highlight that Chargebee's bulk import feature is a game-changer for managing payments, as it simplifies the process of applying payments to invoices and quickly flags errors. This level of automation is a significant advantage for users looking to save time.
G2 reviewers note that while Ordway has a strong support rating, Chargebee's support quality is also commendable, with users appreciating the responsiveness and helpfulness of the support team. However, Ordway's higher score in this area suggests it may offer a more robust support experience overall.
Pricing
Entry-Level Pricing
Chargebee
Starter
Starting at $0.00
For ambitious companies who want to launch a subscription model and unlock their growth potential.
Sales and Customer Success is US-based. Implementation, Tech Support, and Service is based in India. Read more
Is Chargebee safe?
2 Comments
KD
(TL;DR yes). Not sure what would be considered unsafe, but it is a very reputable brand from our experience. We've been using them for over a year and...Read more
Why should I use Chargebee instead of building my own billing system?
2 Comments
HP
Building your own billing system is capital and labor-intensive. You need to spend a minimum of $300k just to set it up, and any additional features as you...Read more
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