Introducing G2.ai, the future of software buying.Try now
Compare Chargebee and Ordergroove 
At a Glance
Market Segments
Small-Business (74.1% of reviews)
Mid-Market (57.4% of reviews)
Entry-Level Pricing
Starting at $0.00
No pricing available
Chargebee
Star Rating
(940)4.4 out of 5
Market Segments
Small-Business (74.1% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $0.00
Free Trial is available
Browse all 3 pricing plansOrdergroove
Star Rating
(47)4.5 out of 5
Market Segments
Mid-Market (57.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about OrdergrooveSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Chargebee excels in ease of integration with payment gateways, making it a seamless experience for users. Many users appreciate how smoothly they can create plans and integrate with APIs, which significantly reduces setup time.
- Users say that Ordergroove stands out for its exceptional customer support. Reviewers highlight the responsiveness and knowledge of the support team, noting that they are always willing to go the extra mile to address unique needs and challenges.
- According to verified reviews, Chargebee's dashboard functionality is highly praised, with users finding it convenient for tracking customer payments and subscription statuses. This feature allows for quick visibility into scheduled downgrades or cancellations, enhancing user experience.
- Reviewers mention that while Ordergroove provides valuable reporting capabilities, some users feel it may not fully meet their specific workflow needs, indicating potential configuration challenges that could affect usability.
- G2 reviewers highlight that Chargebee's bulk import feature for payments is particularly handy, allowing users to easily apply payments to invoices and quickly address any errors, which streamlines the billing process.
- Users report that while both platforms offer solid features, Chargebee's overall user satisfaction is reflected in its higher G2 Score, indicating a broader acceptance and positive experience among a larger user base.
Pricing
Entry-Level Pricing
Chargebee
Starter
Starting at $0.00
For ambitious companies who want to launch a subscription model and unlock their growth potential.
- Custom domain
- Multi-language support
- Support for multiple tax regions
Ordergroove
No pricing availableFree Trial
Chargebee
Free Trial is available
Ordergroove
No trial information availableRatings
Meets Requirements
8.7
763
8.8
42
Ease of Use
8.6
782
8.4
43
Ease of Setup
8.1
544
7.1
25
Ease of Admin
8.6
514
8.2
24
Quality of Support
8.5
731
9.1
42
Has the product been a good partner in doing business?
8.6
500
9.2
25
Product Direction (% positive)
8.6
749
9.1
41
Features by Category
Billing and Payments
8.7
219
8.2
16
8.8
231
8.3
12
8.7
231
8.5
16
Revenue Recognition
8.1
202
8.9
19
7.9
186
8.4
16
8.2
196
8.9
19
Revenue Optimization
7.1
164
6.9
15
7.4
169
8.4
16
7.7
202
7.5
18
8.0
200
7.4
17
Billing
8.7
413
|
Verified
8.3
10
8.1
352
|
Verified
8.9
9
8.2
382
|
Verified
8.7
9
7.7
248
|
Verified
8.6
6
Dunning
8.5
369
|
Verified
9.0
7
7.6
275
|
Verified
8.8
7
7.7
272
|
Verified
9.0
8
Performance
8.2
346
|
Verified
9.4
8
8.3
381
|
Verified
9.1
9
8.5
390
|
Verified
9.6
9
Reporting
7.7
223
|
Verified
8.8
8
7.6
226
|
Verified
8.8
8
7.9
261
|
Verified
9.0
10
Agentic AI - Subscription Billing
6.5
16
Not enough data
6.5
16
Not enough data
6.8
16
Not enough data
7.2
16
Not enough data
Revenue Recognition
8.5
77
Not enough data
8.4
70
Not enough data
7.9
64
Not enough data
8.5
70
Not enough data
8.4
72
Not enough data
Revenue Performance
8.4
68
Not enough data
8.2
63
Not enough data
8.0
68
Not enough data
8.3
80
Not enough data
8.1
70
Not enough data
Revenue Optimization
7.9
65
Not enough data
7.9
64
Not enough data
8.1
66
Not enough data
7.9
60
Not enough data
Integration
7.9
64
Not enough data
7.9
66
Not enough data
7.3
59
Not enough data
8.4
72
Not enough data
Order Management
7.5
192
|
Verified
8.1
28
8.4
240
|
Verified
8.6
32
7.5
199
|
Verified
8.0
28
8.7
255
|
Verified
8.5
24
Products & Plans
8.2
208
|
Verified
8.0
23
7.5
193
|
Verified
8.0
19
8.4
248
|
Verified
8.5
23
7.9
197
|
Verified
7.4
20
Pricing
8.5
247
|
Verified
8.3
23
8.4
245
|
Verified
8.3
30
7.8
213
|
Verified
8.1
27
Revenue Management
8.4
242
|
Verified
8.3
29
8.0
216
|
Verified
8.1
23
8.1
232
|
Verified
8.5
23
8.5
243
|
Verified
8.5
21
Integration
8.8
252
|
Verified
8.3
22
8.1
219
|
Verified
8.4
19
7.8
206
|
Verified
8.5
21
Agentic AI - Subscription Management
7.2
23
Not enough data
7.4
23
Not enough data
7.6
22
Not enough data
7.3
22
Not enough data
7.2
22
Not enough data
Data Management
8.0
55
8.2
10
7.4
55
8.0
11
8.0
57
8.2
12
Analysis
7.9
55
8.9
11
8.1
57
9.2
11
7.6
56
8.3
10
7.6
55
8.3
11
Agentic AI - Subscription Analytics
5.8
8
Not enough data
5.8
8
Not enough data
6.7
8
Not enough data
6.5
8
Not enough data
6.9
8
Not enough data
Usage Metering - Usage-based billing Software
7.7
11
Not enough data
7.8
10
Not enough data
7.5
10
Not enough data
Bill Generation - Usage-based billing Software
7.3
11
Not enough data
8.8
10
Not enough data
8.7
10
Not enough data
Bill Processing - Usage-based billing Software
7.3
11
Not enough data
7.0
11
Not enough data
7.7
11
Not enough data
Integration - Usage-based billing Software
7.8
12
Not enough data
7.1
12
Not enough data
7.6
11
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Categories
Categories
Shared Categories
Chargebee and Ordergroove are categorized as Subscription Billing, Subscription Revenue Management, Subscription Analytics, and Subscription Management
Unique Categories
Chargebee is categorized as Revenue Management and Usage-based billing software
Ordergroove has no unique categories
Reviews
Reviewers' Company Size
Chargebee
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Ordergroove
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
32.2%
Information Technology and Services
15.2%
Marketing and Advertising
7.4%
Internet
5.2%
Health, Wellness and Fitness
3.3%
Other
36.8%
Retail
25.5%
Consumer Goods
25.5%
Food & Beverages
17.0%
Health, Wellness and Fitness
12.8%
Cosmetics
6.4%
Other
12.8%
Discussions
Where is Chargebee based?
2 Comments
AB
Sales and Customer Success is US-based. Implementation, Tech Support, and Service is based in India. Read more
Is Chargebee safe?
2 Comments
KD
(TL;DR yes). Not sure what would be considered unsafe, but it is a very reputable brand from our experience. We've been using them for over a year and...Read more
Why should I use Chargebee instead of building my own billing system?
2 Comments
HP
Building your own billing system is capital and labor-intensive. You need to spend a minimum of $300k just to set it up, and any additional features as you...Read more
Ordergroove has no discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
