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Compare Chargebee and Ordergroove

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At a Glance
Chargebee
Chargebee
Star Rating
(938)4.4 out of 5
Market Segments
Small-Business (74.0% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Starting at $0.00
Free Trial is available
Browse all 3 pricing plans
Ordergroove
Ordergroove
Star Rating
(47)4.5 out of 5
Market Segments
Mid-Market (57.4% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Ordergroove
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Ordergroove excels in "Quality of Support" with a score of 9.0, while Chargebee's support quality is rated lower at 8.5. Reviewers mention that Ordergroove's support team is responsive and helpful, making it easier to resolve issues quickly.
  • Reviewers mention that Chargebee offers superior "Personalized Billing" features, scoring 8.9 compared to Ordergroove's 8.3. Users on G2 appreciate Chargebee's flexibility in customizing billing options to fit their unique business needs.
  • Users say that Ordergroove shines in "Revenue Recognition" with a strong focus on "Revenue KPIs" and "Revenue Optimization," both rated at 9.0. In contrast, Chargebee's performance in these areas is slightly lower, with scores of 8.0 and 7.9 respectively, indicating that Ordergroove may provide more robust tools for tracking and optimizing revenue.
  • G2 users report that Chargebee has a more user-friendly "Ease of Setup" with a score of 8.2, while Ordergroove lags behind at 7.0. Reviewers mention that Chargebee's onboarding process is straightforward, making it easier for new users to get started.
  • Users on G2 highlight that Ordergroove's "Order Management" capabilities, particularly in "Renewals," are rated at 8.5, outperforming Chargebee's 8.9. Reviewers say that Ordergroove provides effective tools for managing subscription renewals, which is crucial for maintaining customer retention.
  • Reviewers mention that Chargebee's "Integration" capabilities, especially with "Payments," score 8.9, while Ordergroove's score is 8.3. Users report that Chargebee's seamless integration with various payment gateways simplifies the billing process, enhancing overall user experience.
Pricing
Entry-Level Pricing
Chargebee
Starter
Starting at $0.00
Browse all 3 pricing plans
Ordergroove
No pricing available
Free Trial
Chargebee
Free Trial is available
Ordergroove
No trial information available
Ratings
Meets Requirements
8.7
762
8.8
42
Ease of Use
8.6
781
8.4
43
Ease of Setup
8.1
543
7.1
25
Ease of Admin
8.6
513
8.2
24
Quality of Support
8.5
730
9.1
42
Has the product been a good partner in doing business?
8.6
499
9.2
25
Product Direction (% positive)
8.6
748
9.1
41
Features by Category
Subscription Revenue ManagementHide 10 FeaturesShow 10 Features
8.1
264
8.1
22
Billing and Payments
8.7
219
8.2
16
8.8
231
8.3
12
8.7
231
8.5
16
Revenue Recognition
8.1
202
8.9
19
7.9
186
8.4
16
8.2
196
8.9
19
Revenue Optimization
7.1
164
6.9
15
7.4
169
8.4
16
7.7
202
7.5
18
8.0
200
7.4
17
7.7
471
8.9
11
Billing
8.7
413
|
Verified
8.3
10
8.1
352
|
Verified
8.9
9
8.2
382
|
Verified
8.7
9
7.7
248
|
Verified
8.6
6
Dunning
8.5
369
|
Verified
9.0
7
7.6
275
|
Verified
8.8
7
7.7
272
|
Verified
9.0
8
Performance
8.2
346
|
Verified
9.4
8
8.3
381
|
Verified
9.1
9
8.5
390
|
Verified
9.6
9
Reporting
7.7
223
|
Verified
8.8
8
7.6
226
|
Verified
8.8
8
7.9
261
|
Verified
9.0
10
Agentic AI - Subscription Billing
6.5
16
Not enough data
6.5
16
Not enough data
6.8
16
Not enough data
7.2
16
Not enough data
8.1
84
Not enough data
Revenue Recognition
8.5
77
Not enough data
8.4
70
Not enough data
7.9
64
Not enough data
8.5
70
Not enough data
8.4
72
Not enough data
Revenue Performance
8.4
68
Not enough data
8.2
63
Not enough data
8.0
68
Not enough data
8.3
80
Not enough data
8.1
70
Not enough data
Revenue Optimization
7.9
65
Not enough data
7.9
64
Not enough data
8.1
66
Not enough data
7.9
60
Not enough data
Integration
7.9
64
Not enough data
7.9
66
Not enough data
7.3
59
Not enough data
8.4
72
Not enough data
Subscription ManagementHide 23 FeaturesShow 23 Features
8.0
285
8.2
34
Order Management
7.5
192
|
Verified
8.1
28
8.4
240
|
Verified
8.6
32
7.5
199
|
Verified
8.0
28
8.7
255
|
Verified
8.5
24
Products & Plans
8.2
208
|
Verified
8.0
23
7.5
193
|
Verified
8.0
19
8.4
248
|
Verified
8.5
23
7.9
197
|
Verified
7.4
20
Pricing
8.6
246
|
Verified
8.3
23
8.4
245
|
Verified
8.3
30
7.8
213
|
Verified
8.1
27
Revenue Management
8.4
242
|
Verified
8.3
29
8.0
216
|
Verified
8.1
23
8.1
232
|
Verified
8.5
23
8.5
242
|
Verified
8.5
21
Integration
8.8
252
|
Verified
8.3
22
8.1
219
|
Verified
8.4
19
7.8
206
|
Verified
8.5
21
Agentic AI - Subscription Management
7.2
23
Not enough data
7.4
23
Not enough data
7.6
22
Not enough data
7.3
22
Not enough data
7.2
22
Not enough data
Subscription AnalyticsHide 12 FeaturesShow 12 Features
7.2
59
8.4
13
Data Management
8.0
55
8.2
10
7.4
55
8.0
11
8.0
57
8.2
12
Analysis
7.9
55
8.9
11
8.1
57
9.2
11
7.6
56
8.3
10
7.6
55
8.3
11
Agentic AI - Subscription Analytics
5.8
8
Not enough data
5.8
8
Not enough data
6.7
8
Not enough data
6.5
8
Not enough data
6.9
8
Not enough data
Usage-based billing softwareHide 12 FeaturesShow 12 Features
7.7
12
Not enough data
Usage Metering - Usage-based billing Software
7.7
11
Not enough data
7.8
10
Not enough data
7.5
10
Not enough data
Bill Generation - Usage-based billing Software
7.3
11
Not enough data
8.8
10
Not enough data
8.7
10
Not enough data
Bill Processing - Usage-based billing Software
7.3
11
Not enough data
7.0
11
Not enough data
7.7
11
Not enough data
Integration - Usage-based billing Software
7.8
12
Not enough data
7.1
12
Not enough data
7.6
11
Not enough data
Accounting & FinanceHide 1 FeatureShow 1 Feature
Not enough data
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Categories
Categories
Shared Categories
Chargebee
Chargebee
Ordergroove
Ordergroove
Unique Categories
Chargebee
Chargebee is categorized as Revenue Management and Usage-based billing software
Ordergroove
Ordergroove has no unique categories
Reviews
Reviewers' Company Size
Chargebee
Chargebee
Small-Business(50 or fewer emp.)
74.0%
Mid-Market(51-1000 emp.)
22.2%
Enterprise(> 1000 emp.)
3.8%
Ordergroove
Ordergroove
Small-Business(50 or fewer emp.)
29.8%
Mid-Market(51-1000 emp.)
57.4%
Enterprise(> 1000 emp.)
12.8%
Reviewers' Industry
Chargebee
Chargebee
Computer Software
32.2%
Information Technology and Services
15.2%
Marketing and Advertising
7.3%
Internet
5.2%
Health, Wellness and Fitness
3.3%
Other
36.8%
Ordergroove
Ordergroove
Retail
25.5%
Consumer Goods
25.5%
Food & Beverages
17.0%
Health, Wellness and Fitness
12.8%
Cosmetics
6.4%
Other
12.8%
Alternatives
Chargebee
Chargebee Alternatives
Zuora
Zuora
Add Zuora
Recurly
Recurly
Add Recurly
Salesforce Revenue Cloud
Salesforce Revenue Cloud
Add Salesforce Revenue Cloud
Maxio
Maxio
Add Maxio
Ordergroove
Ordergroove Alternatives
Sage Intacct
Sage Intacct
Add Sage Intacct
Recharge Subscriptions
Recharge Subscriptions
Add Recharge Subscriptions
Maxio
Maxio
Add Maxio
Billsby
Billsby
Add Billsby
Discussions
Chargebee
Chargebee Discussions
Where is Chargebee based?
2 Comments
Ayneka B.
AB
Sales and Customer Success is US-based. Implementation, Tech Support, and Service is based in India. Read more
Is Chargebee safe?
2 Comments
Kevin D.
KD
(TL;DR yes). Not sure what would be considered unsafe, but it is a very reputable brand from our experience. We've been using them for over a year and...Read more
Why should I use Chargebee instead of building my own billing system?
2 Comments
Hari P.
HP
Building your own billing system is capital and labor-intensive. You need to spend a minimum of $300k just to set it up, and any additional features as you...Read more
Ordergroove
Ordergroove Discussions
Monty the Mongoose crying
Ordergroove has no discussions with answers