G2 reviewers report that Chargebee excels in overall user satisfaction, boasting a significantly higher G2 Score compared to GoCardless. Users appreciate its seamless integration with payment gateways, making the setup process smooth and efficient.
Users say that Chargebee's bulk import feature is particularly handy, allowing for easy application of payments to invoices while flagging errors for quick resolution. This level of functionality is often highlighted as a major advantage over GoCardless.
Reviewers mention that GoCardless shines in automating the payment collection process, which eliminates the need to chase invoices. Users find this automation saves time and ensures timely transactions, making cash flow management straightforward.
According to verified reviews, Chargebee provides a comprehensive dashboard that helps users monitor customer subscriptions effortlessly. This feature is praised for its ability to display scheduled downgrades, cancellations, or changes at a glance, enhancing user experience.
Users highlight that GoCardless is recognized for its user-friendly platform and exceptional customer support, which contributes to a positive experience, especially for small businesses looking for reliable assistance.
G2 reviewers note that while Chargebee has a robust feature set, some users feel it could improve in areas like deferred revenue tracking compared to GoCardless, which has received higher ratings in that specific functionality.
Pricing
Entry-Level Pricing
Chargebee
Starter
Starting at $0.00
For ambitious companies who want to launch a subscription model and unlock their growth potential.
Sales and Customer Success is US-based. Implementation, Tech Support, and Service is based in India. Read more
Is Chargebee safe?
2 Comments
KD
(TL;DR yes). Not sure what would be considered unsafe, but it is a very reputable brand from our experience. We've been using them for over a year and...Read more
Why should I use Chargebee instead of building my own billing system?
2 Comments
HP
Building your own billing system is capital and labor-intensive. You need to spend a minimum of $300k just to set it up, and any additional features as you...Read more
There are two different Dashboards, why can't they be on the same platform - Will you be able to increase the speed of payments from the current7/8 days
1 Comment
Official Response from GoCardless
Hi Christian,
Thank you for your questions.
We've got good news about the login, Xero announced at the last Xerocon that they're building an...Read more
Can the GoCardless fees be charged to a different bank account from the account used for customer receipts?
1 Comment
Official Response from GoCardless
Hi Bernie,
Thanks for the question.
All our packages have fees deducted before paying out, however, on our custom plans, we invoice separately which...Read more
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