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# Channels vs JustCall Comparison - What are their main differences?

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ChannelsJustCall[+ Add Product](#)

Pricing

**Channels**
Free Trial

**Contact Vendor for Pricing** Per User Per Month · Basic

**JustCall**
Free Trial

**$29.00** Per User Per Month · Team

**$49.00** Per User Per Month · Pro

**$89.00** Per User Per Month · Pro Plus

**Custom Quote Available** · Business 

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**Pricing Insights**
from reviews

Perceived Cost

**Channels**
$$$$$

**JustCall**
$$$$$

Average Discount

**Channels**
Not enough reviews yet

**JustCall**
8%

Uncover valuable pricing insights from real user feedback to improve your shopping experience.
See it for free

Time to Implement

**Channels** 6 months
Based on 100 responses

**JustCall** 6 months
Based on 100 responses

Return on Investment

**Channels** 6 months
Based on 100 responses

**JustCall** 6 months
Based on 100 responses

 ![Channels](https://images.g2crowd.com/uploads/product/hd_favicon/8c4a14ddcc1b91fc0dda2a323dda3174/channels.svg "Channels")

 ![JustCall](https://images.g2crowd.com/uploads/product/hd_favicon/905949d64d774031094b71b622a24709/saas-labs-justcall.svg "JustCall")

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**Pros & Cons**
from reviews

**Channels**
Not enough data

**JustCall**

Ease of Use (853)

Features (528)

Call Issues (466)

Call Functionality (324)

Integrations

**Channels**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d6b6650425eafc5c72f230cad744ad29/adobe-commerce-formerly-magento-commerce.png "Product Avatar Image")

Adobe Commerce (formerly...

](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_34ba97c05f91de52d1150eb17a5c48c3/hubspot-smart-crm.png "Product Avatar Image")

HubSpot Smart CRM

](https://www.g2.com/products/hubspot-smart-crm/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f0220c5968b52fb3d6a6c78134f49171/integromat-by-celonis-make.png "Product Avatar Image")

Make

](https://www.g2.com/products/integromat-by-celonis-make/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_11df00d92568ecc89d4d15e072df8cc6/pipedrive.png "Product Avatar Image")

Pipedrive

](https://www.g2.com/products/pipedrive/reviews)[
View all
](https://www.g2.com/products/channels/integrations)

**JustCall**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_50828ef2b93af30b29edd9061533c3b9/activecampaign.jpg "Product Avatar Image")

ActiveCampaign

](https://www.g2.com/products/activecampaign/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_58df669fce501aff4e5598ddd8f564a8/agile-crm.png "Product Avatar Image")

Agile CRM

](https://www.g2.com/products/agile-crm/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_44914559524658c4c44e48b33c7e6aa3/appy-pie-llp-appypie.jpeg "Product Avatar Image")

Appypie

](https://www.g2.com/products/appy-pie-llp-appypie/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_03f8d2757ccca353d8c2fd621675709f/bitrix24.png "Product Avatar Image")

Bitrix24

](https://www.g2.com/products/bitrix24/reviews)[
View all
](https://www.g2.com/products/saas-labs-justcall/integrations)

Screenshots

**Channels**
 ![Channels screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/78614/Screenshot-5.jpg)

**JustCall**
 ![JustCall screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1392831/Connect-with-your-customers-across-voice_-SMS_-WhatsApp_-and-email..jpg)

**Ratings**
from reviews

Meets Requirements

**Channels**

**8.8** /10

Based on 13 responses

**JustCall**

**8.6** /10

Based on 2,164 responses

Ease of Use

**Channels**

**9.1** /10

Based on 13 responses

**JustCall**

**8.8** /10

Based on 2,212 responses

Ease of Setup

**Channels**

**9.0** /10

Based on 5 responses

**JustCall**

**8.7** /10

Based on 1,938 responses

Ease of Admin

**Channels**

**9.3** /10

Based on 5 responses

**JustCall**

**8.6** /10

Based on 735 responses

Quality of Support

**Channels**

**9.0** /10

Based on 13 responses

**JustCall**

**8.3** /10

Based on 2,007 responses

Has the product been a good partner in doing business?

**Channels**

**9.3** /10

Based on 5 responses

**JustCall**

**8.6** /10

Based on 734 responses

Product Direction (% positive)

**Channels**

**10.0** /10

Based on 12 responses

**JustCall**

**8.7** /10

Based on 2,153 responses

**Features**
ratings from reviews

Outbound Call Tracking

**9.1** /10

Based on 8 responses

**8.0** /10

Based on 702 responses

AI Customer Support Agents

Not enough data

**8.0** /10

Based on 57 responses

Help Desk

Not enough data

**7.7** /10

Based on 322 responses

Uncover more feature rated insights from real users to improve your shopping experience.

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AI Sales Assistant

Not enough data

**7.7** /10

Based on 61 responses

Auto Dialer

Not enough data

**8.5** /10

Based on 629 responses

Conversation Intelligence

Not enough data

**7.9** /10

Based on 59 responses

SMS Marketing

Not enough data

**8.0** /10

Based on 365 responses

Customer Communications Management

Not enough data

**7.7** /10

Based on 383 responses

Contact Center Quality Assurance

Not enough data

**8.0** /10

Based on 71 responses

Contact Center

Not enough data

**8.0** /10

Based on 586 responses

Contact Center Workforce

Not enough data

**8.0** /10

Based on 106 responses

Call Center Infrastructure (CCI)

Not enough data

**8.1** /10

Based on 306 responses

Live Chat

Not enough data

**7.9** /10

Based on 322 responses

Customer Self-Service

Not enough data

**8.0** /10

Based on 180 responses

Speech Analytics

Not enough data

**8.2** /10

Based on 57 responses

Digital Customer Service Platforms

Not enough data

**7.4** /10

Based on 76 responses

Employee Monitoring

Not enough data

**7.8** /10

Based on 151 responses

Cloud PBX Platforms

Not enough data

**8.7** /10

Based on 43 responses

VoIP Providers

Not enough data

**7.4** /10

Based on 343 responses

Audio Conferencing

Not enough data

**8.0** /10

Based on 6 responses

User Insights

**Reviewers' Company Size**

Small-Business(50 or fewer emp.)
38.5%

Mid-Market(51-1000 emp.)
23.1%

Enterprise(\> 1000 emp.)
38.5%

Small-Business(50 or fewer emp.)
38.5%

Mid-Market(51-1000 emp.)
23.1%

Enterprise(\> 1000 emp.)
38.5%

Small-Business(50 or fewer emp.)
61.4%

Mid-Market(51-1000 emp.)
31.5%

Enterprise(\> 1000 emp.)
7.1%

Small-Business(50 or fewer emp.)
61.4%

Mid-Market(51-1000 emp.)
31.5%

Enterprise(\> 1000 emp.)
7.1%

**Reviewers' Industry**

[![Channels](https://images.g2crowd.com/uploads/product/hd_favicon/8c4a14ddcc1b91fc0dda2a323dda3174/channels.svg "Channels")](https://www.g2.com/products/channels/reviews)
Channels

Outsourcing/Offshoring
23.1%

Internet
15.4%

Information Technology and Services
15.4%

Telecommunications
7.7%

Food & Beverages
7.7%

Other
30.8%

[![JustCall](https://images.g2crowd.com/uploads/product/hd_favicon/905949d64d774031094b71b622a24709/saas-labs-justcall.svg "JustCall")](https://www.g2.com/products/saas-labs-justcall/reviews)
JustCall

Computer Software
10.5%

Financial Services
6.4%

Real Estate
6.0%

Information Technology and Services
5.8%

Marketing and Advertising
5.4%

Other
66.1%

Alternatives

**Channels Alternatives**

 ![CloudTalk](https://images.g2crowd.com/uploads/product/hd_favicon/34c81740336bdca5c84a6359c8022c68/cloudtalk.svg "CloudTalk")

[
CloudTalk
](/products/cloudtalk/reviews)

 ![Kixie PowerCall & SMS](https://images.g2crowd.com/uploads/product/hd_favicon/41f6e7886d98ee87b5eb68c8a66e0b2f/kixie-powercall-sms.svg "Kixie PowerCall & SMS")

[
Kixie PowerCall & SMS
](/products/kixie-powercall-sms/reviews)

 ![Dialpad Connect](https://images.g2crowd.com/uploads/product/hd_favicon/75aefaf31a2ce598ed3fa66b29d6cfc8/dialpad-connect.svg "Dialpad Connect")

[
Dialpad Connect
](/products/dialpad-connect/reviews)

 ![CallRail](https://images.g2crowd.com/uploads/product/hd_favicon/dc5a7c4a387a7c639e8eb054c965ecb7/callrail.svg "CallRail")

[
CallRail
](/products/callrail/reviews)

**JustCall Alternatives**

 ![Talkdesk](https://images.g2crowd.com/uploads/product/hd_favicon/e5d8a3a3c9ff90541ffb5e4cf13b063f/talkdesk.svg "Talkdesk")

[
Talkdesk
](/products/talkdesk/reviews)

 ![CloudTalk](https://images.g2crowd.com/uploads/product/hd_favicon/34c81740336bdca5c84a6359c8022c68/cloudtalk.svg "CloudTalk")

[
CloudTalk
](/products/cloudtalk/reviews)

 ![Aircall](https://images.g2crowd.com/uploads/product/hd_favicon/d88e64e138533d66704f0a6b3ed71f61/aircall.svg "Aircall")

[
Aircall
](/products/aircall/reviews)

 ![Kixie PowerCall & SMS](https://images.g2crowd.com/uploads/product/hd_favicon/41f6e7886d98ee87b5eb68c8a66e0b2f/kixie-powercall-sms.svg "Kixie PowerCall & SMS")

[
Kixie PowerCall & SMS
](/products/kixie-powercall-sms/reviews)