# Change Healthcare vs Phreesia Comparison - What are their main differences? At a Glance Star Rating **Change Healthcare** [ 3.9/5(21) ](https://www.g2.com/products/change-healthcare-change-healthcare/reviews#reviews) **Phreesia** [ 3.9/5(45) ](https://www.g2.com/products/phreesia/reviews#reviews) Market Segments **Change Healthcare** Small-Business (52.4% of reviews) **Phreesia** Small-Business (56.8% of reviews) Pros & Cons **Change Healthcare** [ Billing Issues (1) ](https://www.g2.com/products/change-healthcare-change-healthcare/reviews?filters%5Bsentiment_snippet%5D=1541314&qs=pros-and-cons#reviews)[ Payment Issues (1) ](https://www.g2.com/products/change-healthcare-change-healthcare/reviews?filters%5Bsentiment_snippet%5D=1541360&qs=pros-and-cons#reviews) **Phreesia** [ Ease of Use (8) ](https://www.g2.com/products/phreesia/reviews?filters%5Bsentiment_snippet%5D=1967846&qs=pros-and-cons#reviews)[ Time-saving (6) ](https://www.g2.com/products/phreesia/reviews?filters%5Bsentiment_snippet%5D=1967865&qs=pros-and-cons#reviews)[ Learning Curve (3) ](https://www.g2.com/products/phreesia/reviews?filters%5Bsentiment_snippet%5D=2036999&qs=pros-and-cons#reviews)[ Technical Issues (3) ](https://www.g2.com/products/phreesia/reviews?filters%5Bsentiment_snippet%5D=1967863&qs=pros-and-cons#reviews) Entry-Level Pricing **Change Healthcare** No pricing available **Phreesia** No pricing available ## Change Healthcare vs Phreesia When assessing the two solutions, reviewers found Change Healthcare easier to use. However, Phreesia is easier to set up and administer. Reviewers also preferred doing business with Phreesia overall. - Reviewers felt that Change Healthcare meets the needs of their business better than Phreesia. - When comparing quality of ongoing product support, reviewers felt that Phreesia is the preferred option. - For feature updates and roadmaps, our reviewers preferred the direction of Phreesia over Change Healthcare. Pricing Entry-Level Pricing **Change Healthcare** Change Healthcare No pricing available **Phreesia** Phreesia No pricing available Free Trial **Change Healthcare** Change Healthcare No trial information available **Phreesia** Phreesia Free Trial is available Ratings Meets Requirements 8.4 16 7.8 40 Ease of Use 7.9 16 7.8 40 Ease of Setup 6.7 9 7.7 31 Ease of Admin 6.9 9 7.9 29 Quality of Support 6.5 16 8.2 39 Has the product been a good partner in doing business? 5.7 9 8.1 29 Product Direction (% positive) 6.7 14 7.9 38 Features by Category Patient Scheduling[Hide 41 FeaturesShow 41 Features](javascript:void(0);) Not enough data Not enough data Additional Functionality Patient Records Management Not enough data Not enough data Pre-Appointment Screening Not enough data Not enough data EMR/EHR Not enough data Not enough data Calendar Management Not enough data Not enough data Third-Party Integrations Not enough data Not enough data SMS Messaging Not enough data Not enough data Customizable Branding Not enough data Not enough data Broadcast Messaging Not enough data Not enough data Commenting/Notes Not enough data Not enough data Cancellation Management Not enough data Not enough data Room Scheduling Not enough data Not enough data Billing & Invoicing Not enough data Not enough data Email Marketing Not enough data Not enough data Faculty/Staff Management Not enough data Not enough data Recurring Appointments Not enough data Not enough data AI Copilot Not enough data Not enough data Multiple Appointment Types Not enough data Not enough data API Not enough data Not enough data Alerts/Notifications Not enough data Not enough data No-Show Tracking Not enough data Not enough data Patient Portal Not enough data Not enough data Multi-Physician Not enough data Not enough data Payment Processing Not enough data Not enough data Wait List Management Not enough data Not enough data Electronic Signature Not enough data Not enough data Task Management Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Patient Communications Not enough data Not enough data HIPAA Compliant Not enough data Not enough data Prescription Renewal Not enough data Not enough data Patient Questionnaires Not enough data Not enough data Insurance Eligibility Verification Not enough data Not enough data Patient Intake Not enough data Not enough data Multi-Location Not enough data Not enough data Virtual Meetings Not enough data Not enough data Approval Process Control Not enough data Not enough data Check-in/Check-out Not enough data Not enough data Mobile Access Not enough data Not enough data Generative AI Not enough data Not enough data Reminders Not enough data Not enough data Online Scheduling Not enough data Not enough data Patient Relationship Management (PRM)[Hide 75 FeaturesShow 75 Features](javascript:void(0);) Not enough data Not enough data Information Flow Patient Case Management Not enough data Not enough data Referrals Management Not enough data Not enough data Records Management Not enough data Not enough data Campaign Management Not enough data Not enough data Forms Management Not enough data Not enough data Patient Experience Dashboards & Reporting Not enough data Not enough data Team Management Not enough data Not enough data Secure Communications Not enough data Not enough data Patient Experience Management Not enough data Not enough data Historical Reporting Not enough data Not enough data Real-Time Reporting Not enough data Not enough data Discharge Management Not enough data Not enough data Invoice Management Not enough data Not enough data Registration Management Not enough data Not enough data Admissions Management Not enough data Not enough data Booking Management Not enough data Not enough data Calendar Management Not enough data Not enough data Claims Management Not enough data Not enough data Appointment Management Not enough data Not enough data Communication Management Not enough data Not enough data Workflow Management Not enough data Not enough data Email Management Not enough data Not enough data Contact Management Not enough data Not enough data Document Management Not enough data Not enough data Pipeline Management Not enough data Not enough data Lead Management Not enough data Not enough data Task Management Not enough data Not enough data Client Management Not enough data Not enough data Additional Functionality Scheduling Not enough data Not enough data Contact Database Not enough data Not enough data Document Storage Not enough data Not enough data Activity Tracking Not enough data Not enough data AI Copilot Not enough data Not enough data Billing & Invoicing Not enough data Not enough data Customizable Fields Not enough data Not enough data Automated Scheduling Not enough data Not enough data Referral Tracking Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Marketing Automation Not enough data Not enough data Reminders Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Customizable Templates Not enough data Not enough data Mobile Access Not enough data Not enough data Monitoring Not enough data Not enough data Audience Targeting Not enough data Not enough data Live Chat Not enough data Not enough data Task Progress Tracking Not enough data Not enough data Predictive Analytics Not enough data Not enough data Task Scheduling Not enough data Not enough data For Healthcare Not enough data Not enough data Multi-Location Not enough data Not enough data Chat/Messaging Not enough data Not enough data Customizable Reports Not enough data Not enough data HIPAA Compliant Not enough data Not enough data Charting Not enough data Not enough data Forecasting Not enough data Not enough data Client Portal Not enough data Not enough data Mobile Alerts Not enough data Not enough data Customizable Forms Not enough data Not enough data Drag & Drop Not enough data Not enough data Waiting Time Tracking Not enough data Not enough data Document Templates Not enough data Not enough data Patient Monitoring Not enough data Not enough data Patient Intake Not enough data Not enough data Customer Database Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Patient Location Tracking Not enough data Not enough data SMS Messaging Not enough data Not enough data API Not enough data Not enough data Self Service Portal Not enough data Not enough data Electronic Payments Not enough data Not enough data Surveys & Feedback Not enough data Not enough data Real-Time Monitoring Not enough data Not enough data Patient Scheduling Not enough data Not enough data Generative AI Not enough data Not enough data Revenue Cycle Management[Hide 55 FeaturesShow 55 Features](javascript:void(0);) Not enough data Not enough data Clinical Compliance - Revenue Cycle Management (RCM) Not enough data Feature Not Available Software Integrations - Revenue Cycle Management (RCM) Not enough data Not enough data Task Automation - Revenue Cycle Management (RCM) Not enough data Not enough data ICD-10 Compliance Not enough data Not enough data Sarbanes-Oxley Compliance Not enough data Not enough data Invoice Management Not enough data Not enough data Workflow Management Not enough data Not enough data Financial Management Not enough data Not enough data Denial Management Not enough data Not enough data Cash Flow Management Not enough data Not enough data User Management Not enough data Not enough data Claims Management Not enough data Not enough data Financial Billing Automation - Revenue Cycle Management (RCM) Not enough data Not enough data Clearinghouse Integration - Revenue Cycle Management (RCM) Not enough data Not enough data Claims Management - Revenue Cycle Management (RCM) Not enough data Not enough data Medical Billing Not enough data Not enough data Recurring/Subscription Billing Not enough data Not enough data Reimbursement Management Not enough data Not enough data Insurance Eligibility Verification Not enough data Not enough data EHR/EMR Integration Not enough data Not enough data Additional Functionality Claims Tracking Not enough data Not enough data Task Scheduling Not enough data Not enough data Revenue Recognition Not enough data Not enough data Audit Trail Not enough data Not enough data Customizable Reports Not enough data Not enough data Remittance Advice Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Accounts Receivable Not enough data Not enough data AI Copilot Not enough data Not enough data For Healthcare Not enough data Not enough data Payment Collection Not enough data Not enough data Dashboard Creation Not enough data Not enough data Transaction History Not enough data Not enough data Data Verification Not enough data Not enough data Document Storage Not enough data Not enough data API Not enough data Not enough data Forecasting Not enough data Not enough data Claims Scrubbing Not enough data Not enough data Revenue Management Not enough data Not enough data Payment Processing Not enough data Not enough data Generative AI Not enough data Not enough data Monitoring Not enough data Not enough data Customer History Not enough data Not enough data Credit Card Processing Not enough data Not enough data Search/Filter Not enough data Not enough data Electronic Payments Not enough data Not enough data Charting Not enough data Not enough data Patient Portal Not enough data Not enough data HIPAA Compliant Not enough data Not enough data Pre-Registration Not enough data Not enough data Patient Intake Not enough data Not enough data Customer Database Not enough data Not enough data Batch Processing Not enough data Not enough data Reminders Not enough data Not enough data Patient Scheduling Not enough data Not enough data HIPAA Compliant Messaging[Hide 41 FeaturesShow 41 Features](javascript:void(0);) Not enough data Not enough data Platform User Authorization - HIPAA Compliant Messaging Not enough data Not enough data Compliant Texting - HIPAA Compliant Messaging Not enough data Not enough data Compliant Emailing - HIPAA Compliant Messaging Not enough data Not enough data Clinical Communication - HIPAA Compliance Not enough data Not enough data HIPAA Compliance - HIPAA Compliant Messaging Not enough data Not enough data Operating Systems - HIPAA Compliant Messaging Not enough data Not enough data Message Lifespan - HIPAA Compliant Messaging Not enough data Not enough data Workflow Enhancement - HIPAA Compliant Messaging Not enough data Not enough data PCI Compliance Not enough data Not enough data Additional Functionality Customizable Templates Not enough data Not enough data AI Copilot Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Data Import/Export Not enough data Not enough data Secure Data Storage Not enough data Not enough data Audit Trail Not enough data Not enough data Collaboration Tools Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Drag & Drop Not enough data Not enough data Search/Filter Not enough data Not enough data Archiving & Retention Not enough data Not enough data Vulnerability Scanning Not enough data Not enough data Customizable Reports Not enough data Not enough data Data Security Not enough data Not enough data Self Service Portal Not enough data Not enough data Customizable Forms Not enough data Not enough data For Healthcare Not enough data Not enough data Document Storage Not enough data Not enough data Risk Alerts Not enough data Not enough data API Not enough data Not enough data Generative AI Not enough data Not enough data HIPAA Compliant Not enough data Not enough data Activity Tracking Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Real-Time Reporting Not enough data Not enough data Document Templates Not enough data Not enough data Reminders Not enough data Not enough data Compliance Tracking Not enough data Not enough data Version Control Not enough data Not enough data Activity Dashboard Not enough data Not enough data Risk Analysis Not enough data Not enough data Monitoring Not enough data Not enough data Clinical Documentation[Hide 9 FeaturesShow 9 Features](javascript:void(0);) Not enough data Not enough data Operations Workflow Optimization - Clinical Documentation Not enough data Not enough data EHR Integration - Clinical Documentation Not enough data Not enough data Clinical Communication - Clinical Documentation Not enough data Not enough data Transcription Automation - Clinical Documentation Not enough data Not enough data CDI Training - Clinical Documentation Not enough data Not enough data Clinical Data Exchange - Clinical Documentation Not enough data Not enough data Document Access - Clinical Documentation Not enough data Not enough data Digitization - Clinical Documentation Not enough data Not enough data Generative AI AI Text Summarization Not enough data Not enough data Referral Management[Hide 7 FeaturesShow 7 Features](javascript:void(0);) Not enough data Not enough data Data Management EHR Integration Not enough data Not enough data Referral Insight Not enough data Not enough data Referral Database Not enough data Not enough data Data Sharing Not enough data Not enough data Visibility Scheduler Not enough data Not enough data Source Tracking Not enough data Not enough data Referral Tracking Not enough data Not enough data Patient Intake[Hide 43 FeaturesShow 43 Features](javascript:void(0);) Not enough data 8.7 19 Patient Convenience Tablets and Kiosks Not enough data 8.7(won by default) 15 Payment Collection Not enough data 8.1(won by default) 18 Form Workflow Not enough data 8.5(won by default) 16 Patient Check-in Not enough data 7.9(won by default) 18 Mobile Patient Intake Not enough data 8.3(won by default) 16 Customizable Forms Not enough data Not enough data Data Collection Not enough data Not enough data Administration Patient Data Transfer Not enough data 9.3(won by default) 16 HIPAA Compliance Not enough data 9.8(won by default) 16 Insurance Credentialing Not enough data 8.1(won by default) 18 ID Verification Not enough data 8.3(won by default) 15 Appointment Scheduler Integration Not enough data 8.6(won by default) 11 E-Signature Not enough data 9.8(won by default) 15 Insurance Eligibility Verification Not enough data Not enough data Patient Records Management Not enough data Not enough data Additional Functionality Onsite Registration Not enough data Not enough data Patient Scheduling Not enough data Not enough data Activity Dashboard Not enough data Not enough data Wireless Internet Access Control Not enough data Not enough data Photo Capture Not enough data Not enough data Self Check-In/Check-Out Not enough data Not enough data QR Codes Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Payment Processing Not enough data Not enough data Configuration Management Not enough data Not enough data AI Copilot Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Interactive Content Not enough data Not enough data Data Synchronization Not enough data Not enough data Generative AI Not enough data Not enough data Digital Signage Not enough data Not enough data Multi-Language Not enough data Not enough data Wayfinding Not enough data Not enough data Virtual Keyboard Not enough data Not enough data User Session Management Not enough data Not enough data Customizable User Interface Not enough data Not enough data For Medical Purposes Not enough data Not enough data HIPAA Compliant Not enough data Not enough data Timeout Not enough data Not enough data Customizable Branding Not enough data Not enough data Queue Management Not enough data Not enough data Touch Screen Not enough data Not enough data ID Scanning Not enough data Not enough data Patient Engagement[Hide 99 FeaturesShow 99 Features](javascript:void(0);) 8.2 7 9.6 13 Patient-Centered Functions Online Presence Management Not enough data 9.6(won by default) 9 Patient Feedback Management Not enough data 9.7(won by default) 10 | Verified Patient Portal Not enough data 9.8(won by default) 7 | Verified Patient Communications Not enough data 9.6(won by default) 8 | Verified Integration with Wearables Not enough data Feature Not Available Third-Party Integrations Not enough data Not enough data Compliance Management Not enough data Not enough data Multi-Channel Communication Not enough data Not enough data Calendar Management Not enough data Not enough data Patient Records Management Not enough data Not enough data Campaign Management Not enough data Not enough data Appointment Management Not enough data Not enough data Self Service Portal Not enough data Not enough data Intake Management Not enough data Not enough data Records Management Not enough data Not enough data Claims Management Not enough data Not enough data Document Management Not enough data Not enough data Invoice Management Not enough data Not enough data Forms Management Not enough data Not enough data Operations Workflow Management 8.0 5 9.7(won by 1.7) 12 | Verified Interoperability Not enough data 9.7(won by default) 11 | Verified Digital Intake Forms Not enough data 9.2(won by default) 11 | Verified Engagement Measuring Not enough data 9.7(won by default) 10 | Verified Patient Satisfaction Management Not enough data 9.8(won by default) 8 | Verified EHR Integration 8.3 5 9.4(won by 1.1) 8 | Verified IPC Systems Integration Not enough data 9.8(won by default) 7 Patient Intake Not enough data Not enough data Patient Engagement Not enough data Not enough data Care Plan Management Not enough data Not enough data Communication Management Not enough data Not enough data Customizable Forms Not enough data Not enough data Care Summaries Not enough data Not enough data EHR-Agnostic Not enough data Not enough data Assessment Management Not enough data Not enough data Social Media Integration Not enough data Not enough data Generative AI AI Text Summarization Not enough data Not enough data Generative AI Not enough data Not enough data Additional Functionality Scheduling Not enough data Not enough data Contact Database Not enough data Not enough data Document Storage Not enough data Not enough data Activity Tracking Not enough data Not enough data AI Copilot Not enough data Not enough data Billing & Invoicing Not enough data Not enough data Customizable Fields Not enough data Not enough data Automated Scheduling Not enough data Not enough data Referral Tracking Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Marketing Automation Not enough data Not enough data Reminders Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Customizable Templates Not enough data Not enough data Mobile Access Not enough data Not enough data Monitoring Not enough data Not enough data Audience Targeting Not enough data Not enough data Live Chat Not enough data Not enough data Task Progress Tracking Not enough data Not enough data Predictive Analytics Not enough data Not enough data Task Scheduling Not enough data Not enough data For Healthcare Not enough data Not enough data Multi-Location Not enough data Not enough data Chat/Messaging Not enough data Not enough data Customizable Reports Not enough data Not enough data HIPAA Compliant Not enough data Not enough data Charting Not enough data Not enough data Forecasting Not enough data Not enough data Patient Education Not enough data Not enough data Electronic Payments Not enough data Not enough data Multi-Language Not enough data Not enough data Patient Questionnaires Not enough data Not enough data Onboarding Not enough data Not enough data Confirmations/Reminders Not enough data Not enough data Appointment Scheduling Not enough data Not enough data Real-Time Data Not enough data Not enough data Sentiment Analysis Not enough data Not enough data Activity Dashboard Not enough data Not enough data Real-Time Analytics Not enough data Not enough data Medication History Not enough data Not enough data Online Refills Not enough data Not enough data Messaging Not enough data Not enough data Video Conferencing Not enough data Not enough data Real-Time Monitoring Not enough data Not enough data API Not enough data Not enough data Prescription Renewal Not enough data Not enough data Customizable Branding Not enough data Not enough data Historical Reporting Not enough data Not enough data Mobile Alerts Not enough data Not enough data Lab Results Not enough data Not enough data Telemedicine Not enough data Not enough data One-to-One Messaging Not enough data Not enough data Patient Monitoring Not enough data Not enough data Health Record Access Not enough data Not enough data Medical Billing Not enough data Not enough data Customer Database Not enough data Not enough data Bill Payment Not enough data Not enough data For Medical Purposes Not enough data Not enough data Electronic Signature Not enough data Not enough data Two-Way Audio & Video Not enough data Not enough data Video Consultations Not enough data Not enough data Secure Messaging Not enough data Not enough data Medical Billing[Hide 48 FeaturesShow 48 Features](javascript:void(0);) Not enough data Not enough data Agentic AI - Medical Billing Natural Language Interaction Not enough data Not enough data Additional Functionality Workflow Management Not enough data Not enough data Charting Not enough data Not enough data Practice Management Not enough data Not enough data Secure Data Storage Not enough data Not enough data Customizable Dashboard Not enough data Not enough data Generative AI Not enough data Not enough data Scheduling Not enough data Not enough data Invoice History Not enough data Not enough data HIPAA Compliant Not enough data Not enough data Electronic Payments Not enough data Not enough data Online Intake Forms Not enough data Not enough data Dunning Management Not enough data Not enough data Records Management Not enough data Not enough data Reminders Not enough data Not enough data Credit Card Processing Not enough data Not enough data Accounting Not enough data Not enough data Document Management Not enough data Not enough data E-Prescribing Not enough data Not enough data Remittance Advice Not enough data Not enough data PACS Integration Not enough data Not enough data Customizable Templates Not enough data Not enough data Historical Reporting Not enough data Not enough data Compliance Tracking Not enough data Not enough data Billing & Invoicing Not enough data Not enough data Claims Management Not enough data Not enough data Data Import/Export Not enough data Not enough data Live Chat Not enough data Not enough data Code & Charge Entry Not enough data Not enough data Financial Management Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Claims Scrubbing Not enough data Not enough data Quotes/Estimates Not enough data Not enough data Activity Dashboard Not enough data Not enough data Customizable Reports Not enough data Not enough data API Not enough data Not enough data Self Service Portal Not enough data Not enough data Real-Time Reporting Not enough data Not enough data Appointment Management Not enough data Not enough data Insurance Eligibility Verification Not enough data Not enough data Real-Time Data Not enough data Not enough data Forms Management Not enough data Not enough data AI Copilot Not enough data Not enough data Revenue Management Not enough data Not enough data Multi-Location Not enough data Not enough data Payment Collection Not enough data Not enough data Customer Database Not enough data Not enough data Calendar Management Not enough data Not enough data Reviews Reviewers' Company Size [![Change Healthcare](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_afb146ffa5dd9e5bcc034038dce7c880/change-healthcare-change-healthcare.png "Change Healthcare")](https://www.g2.com/products/change-healthcare-change-healthcare/reviews) Change Healthcare Small-Business(50 or fewer emp.) 52.4% Mid-Market(51-1000 emp.) 42.9% Enterprise(\> 1000 emp.) 4.8% [![Phreesia](https://images.g2crowd.com/uploads/product/hd_favicon/b126fc1ec31e9c8e50a577550118697e/phreesia.svg "Phreesia")](https://www.g2.com/products/phreesia/reviews) Phreesia Small-Business(50 or fewer emp.) 56.8% Mid-Market(51-1000 emp.) 36.4% Enterprise(\> 1000 emp.) 6.8% Small-Business (50 or fewer emp.) 52.4% 56.8% Mid-Market (51-1000 emp.) 42.9% 36.4% Enterprise (\> 1000 emp.) 4.8% 6.8% Reviewers' Industry [![Change Healthcare](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_afb146ffa5dd9e5bcc034038dce7c880/change-healthcare-change-healthcare.png "Change Healthcare")](https://www.g2.com/products/change-healthcare-change-healthcare/reviews) Change Healthcare Hospital & Health Care 28.6% Medical Practice 23.8% Health, Wellness and Fitness 19.0% Financial Services 9.5% Consulting 4.8% Other 14.3% [![Phreesia](https://images.g2crowd.com/uploads/product/hd_favicon/b126fc1ec31e9c8e50a577550118697e/phreesia.svg "Phreesia")](https://www.g2.com/products/phreesia/reviews) Phreesia Hospital & Health Care 45.5% Medical Practice 34.1% Health, Wellness and Fitness 13.6% Accounting 4.5% Human Resources 2.3% Other 0.0% Alternatives **Change Healthcare Alternatives** ![Relay Network](https://images.g2crowd.com/uploads/product/hd_favicon/b89279b59206e04f0104fc2c6c2d0aec/relay-network.svg "Relay Network") [ Relay Network ](/products/relay-network/reviews) ![ModMed](https://images.g2crowd.com/uploads/product/hd_favicon/dc69ae8cef0b850897f4e5b584bbcc3e/modmed.svg "ModMed") [ ModMed ](/products/modmed/reviews) 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