# Change Healthcare vs Greenway Health Patient Portal Comparison | | Change Healthcare | Greenway Health Patient Portal | |---|---|---| | **Star Rating** | 3.9 out of 5 | 2.5 out of 5 | | **Total Reviews** | 21 | 11 | | **Largest Market Segment** | Small-Business (52.4% of reviews) | Small-Business (63.6% of reviews) | | **Entry Level Price** | No pricing available | No pricing available | --- ## Top Pros & Cons ### Change Healthcare Cons: - Billing Issues (1 reviews) - Payment Issues (1 reviews) ### Greenway Health Patient Portal **Not enough data** --- ## Ratings Comparison | Rating | Change Healthcare | Greenway Health Patient Portal | |---|---|---| | **Meets Requirements** | 8.4 (16 reviews) | 7.5 (6 reviews) | | **Ease of Use** | 7.9 (16 reviews) | 7.2 (6 reviews) | | **Ease of Setup** | 6.7 (9 reviews) | Not enough data | | **Ease of Admin** | 6.9 (9 reviews) | Not enough data | | **Quality of Support** | 6.5 (16 reviews) | 7.7 (5 reviews) | | **Has the product been a good partner in doing business?** | 5.7 (9 reviews) | Not enough data | | **Product Direction (% positive)** | 6.7 (14 reviews) | 2.2 (6 reviews) | --- ## Pricing ### Change Healthcare #### Entry-Level Pricing No pricing available #### Free Trial No information available ### Greenway Health Patient Portal #### Entry-Level Pricing No pricing available #### Free Trial No information available --- ## Features Comparison By Category ### Patient Engagement | Product | Score | Reviews | |---|---|---| | **Change Healthcare** | 8.2/10 | 7 | | **Greenway Health Patient Portal** | N/A | N/A | #### Patient-Centered Functions | Feature | Change Healthcare | Greenway Health Patient Portal | |---|---|---| | **Online Presence Management** | Not enough data | Not enough data | | **Patient Feedback Management** | Not enough data | Not enough data | | **Patient Portal** | Not enough data | Not enough data | | **Patient Communications** | Not enough data | Not enough data | | **Integration with Wearables** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | | **Compliance Management** | Not enough data | Not enough data | | **Multi-Channel Communication** | Not enough data | Not enough data | | **Calendar Management** | Not enough data | Not enough data | | **Patient Records Management** | Not enough data | Not enough data | | **Campaign Management** | Not enough data | Not enough data | | **Appointment Management** | Not enough data | Not enough data | | **Self Service Portal** | Not enough data | Not enough data | | **Intake Management** | Not enough data | Not enough data | | **Records Management** | Not enough data | Not enough data | | **Claims Management** | Not enough data | Not enough data | | **Document Management** | Not enough data | Not enough data | | **Invoice Management** | Not enough data | Not enough data | | **Forms Management** | Not enough data | Not enough data | #### Operations | Feature | Change Healthcare | Greenway Health Patient Portal | |---|---|---| | **Workflow Management** | 8.0 (5 reviews) | Not enough data | | **Interoperability** | Not enough data | Not enough data | | **Digital Intake Forms** | Not enough data | Not enough data | | **Engagement Measuring** | Not enough data | Not enough data | | **Patient Satisfaction Management** | Not enough data | Not enough data | | **EHR Integration** | 8.3 (5 reviews) | Not enough data | | **IPC Systems Integration** | Not enough data | Not enough data | | **Patient Intake** | Not enough data | Not enough data | | **Patient Engagement** | Not enough data | Not enough data | | **Care Plan Management** | Not enough data | Not enough data | | **Communication Management** | Not enough data | Not enough data | | **Customizable Forms** | Not enough data | Not enough data | | **Care Summaries** | Not enough data | Not enough data | | **EHR-Agnostic** | Not enough data | Not enough data | | **Assessment Management** | Not enough data | Not enough data | | **Social Media Integration** | Not enough data | Not enough data | #### Generative AI | Feature | Change Healthcare | Greenway Health Patient Portal | |---|---|---| | **AI Text Summarization** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | #### Additional Functionality | Feature | Change Healthcare | Greenway Health Patient Portal | |---|---|---| | **Scheduling** | Not enough data | Not enough data | | **Contact Database** | Not enough data | Not enough data | | **Document Storage** | Not enough data | Not enough data | | **Activity Tracking** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Billing & Invoicing** | Not enough data | Not enough data | | **Customizable Fields** | Not enough data | Not enough data | | **Automated Scheduling** | Not enough data | Not enough data | | **Referral Tracking** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Marketing Automation** | Not enough data | Not enough data | | **Reminders** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **Customizable Templates** | Not enough data | Not enough data | | **Mobile Access** | Not enough data | Not enough data | | **Monitoring** | Not enough data | Not enough data | | **Audience Targeting** | Not enough data | Not enough data | | **Live Chat** | Not enough data | Not enough data | | **Task Progress Tracking** | Not enough data | Not enough data | | **Predictive Analytics** | Not enough data | Not enough data | | **Task Scheduling** | Not enough data | Not enough data | | **For Healthcare** | Not enough data | Not enough data | | **Multi-Location** | Not enough data | Not enough data | | **Chat/Messaging** | Not enough data | Not enough data | | **Customizable Reports** | Not enough data | Not enough data | | **HIPAA Compliant** | Not enough data | Not enough data | | **Charting** | Not enough data | Not enough data | | **Forecasting** | Not enough data | Not enough data | | **Patient Education** | Not enough data | Not enough data | | **Electronic Payments** | Not enough data | Not enough data | | **Multi-Language** | Not enough data | Not enough data | | **Patient Questionnaires** | Not enough data | Not enough data | | **Onboarding** | Not enough data | Not enough data | | **Confirmations/Reminders** | Not enough data | Not enough data | | **Appointment Scheduling** | Not enough data | Not enough data | | **Real-Time Data** | Not enough data | Not enough data | | **Sentiment Analysis** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Real-Time Analytics** | Not enough data | Not enough data | | **Medication History** | Not enough data | Not enough data | | **Online Refills** | Not enough data | Not enough data | | **Messaging** | Not enough data | Not enough data | | **Video Conferencing** | Not enough data | Not enough data | | **Real-Time Monitoring** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Prescription Renewal** | Not enough data | Not enough data | | **Customizable Branding** | Not enough data | Not enough data | | **Historical Reporting** | Not enough data | Not enough data | | **Mobile Alerts** | Not enough data | Not enough data | | **Lab Results** | Not enough data | Not enough data | | **Telemedicine** | Not enough data | Not enough data | | **One-to-One Messaging** | Not enough data | Not enough data | | **Patient Monitoring** | Not enough data | Not enough data | | **Health Record Access** | Not enough data | Not enough data | | **Medical Billing** | Not enough data | Not enough data | | **Customer Database** | Not enough data | Not enough data | | **Bill Payment** | Not enough data | Not enough data | | **For Medical Purposes** | Not enough data | Not enough data | | **Electronic Signature** | Not enough data | Not enough data | | **Two-Way Audio & Video** | Not enough data | Not enough data | | **Video Consultations** | Not enough data | Not enough data | | **Secure Messaging** | Not enough data | Not enough data | --- ## Categories **Shared Categories (1):** [Patient Engagement Software](https://www.g2.com/categories/patient-engagement) --- ## Reviewer Demographics ### By Company Size | Segment | Change Healthcare | Greenway Health Patient Portal | |---|---|---| | **Small-Business** | 52.4% | 63.6% | | **Mid-Market** | 42.9% | 9.1% | | **Enterprise** | 4.8% | 27.3% | ### By Industry #### Change Healthcare - **Hospital & Health Care:** 28.6% - **Medical Practice:** 23.8% - **Health, Wellness and Fitness:** 19.0% - **Financial Services:** 9.5% - **Consulting:** 4.8% - **Consumer Goods:** 4.8% - **Computer Software:** 4.8% - **Chemicals:** 4.8% #### Greenway Health Patient Portal - **Hospital & Health Care:** 54.5% - **Medical Practice:** 18.2% - **Hospitality:** 9.1% - **Health, Wellness and Fitness:** 9.1% - **Alternative Medicine:** 9.1% --- ## Alternatives ### Alternatives to Change Healthcare - [Relay Network](https://www.g2.com/products/relay-network/reviews) — 4.3/5 stars (12 reviews) - [ModMed](https://www.g2.com/products/modmed/reviews) — 4.5/5 stars (362 reviews) - [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4205 reviews) - [Carepatron](https://www.g2.com/products/carepatron/reviews) — 4.5/5 stars (701 reviews) - [Weave](https://www.g2.com/products/weave-weave/reviews) — 4.6/5 stars (433 reviews) - [Spruce Health](https://www.g2.com/products/spruce-health/reviews) — 4.7/5 stars (346 reviews) - [EHRYourWay](https://www.g2.com/products/ehryourway/reviews) — 4.7/5 stars (338 reviews) - [Pabau Practice Management](https://www.g2.com/products/pabau-practice-management/reviews) — 4.7/5 stars (315 reviews) - [Practice Better](https://www.g2.com/products/practice-better/reviews) — 4.7/5 stars (299 reviews) - [Zanda (formerly Power Diary)](https://www.g2.com/products/zanda-formerly-power-diary/reviews) — 4.7/5 stars (294 reviews) ### Alternatives to Greenway Health Patient Portal - [ModMed](https://www.g2.com/products/modmed/reviews) — 4.5/5 stars (362 reviews) - [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4205 reviews) - [Carepatron](https://www.g2.com/products/carepatron/reviews) — 4.5/5 stars (701 reviews) - [Weave](https://www.g2.com/products/weave-weave/reviews) — 4.6/5 stars (433 reviews) - [Spruce Health](https://www.g2.com/products/spruce-health/reviews) — 4.7/5 stars (346 reviews) - [EHRYourWay](https://www.g2.com/products/ehryourway/reviews) — 4.7/5 stars (338 reviews) - [NextGen Healthcare EHR](https://www.g2.com/products/nextgen-healthcare-ehr/reviews) — 3.7/5 stars (175 reviews) - [Pabau Practice Management](https://www.g2.com/products/pabau-practice-management/reviews) — 4.7/5 stars (315 reviews) - [Practice Better](https://www.g2.com/products/practice-better/reviews) — 4.7/5 stars (299 reviews) - [Zanda (formerly Power Diary)](https://www.g2.com/products/zanda-formerly-power-diary/reviews) — 4.7/5 stars (294 reviews) --- ## Top Discussions ### Change Healthcare - Title: [What are the 5 trends in Healthcare?](https://www.g2.com/discussions/what-are-the-5-trends-in-healthcare) — 2 comments, 1 upvote > **Top comment:** "True Healthy Facts - Many methods to improve your health are pretty straightforward: to lose weight, eat less and exercise more...." - Title: [How do I change healthcare for the better?](https://www.g2.com/discussions/change-healthcare-how-do-i-change-healthcare-for-the-better) — 2 comments > **Top comment:** "Networking groups ,are essential for topics like healthy families and health care for all." - Title: [What does the company change healthcare do?](https://www.g2.com/discussions/change-healthcare-what-does-the-company-change-healthcare-do) — 1 comment > **Top comment:** "The Technology Vision - How to create the best strategy that will help companies achieve their technology vision and ensure success...." - Title: [What changes can be made in Healthcare?](https://www.g2.com/discussions/what-changes-can-be-made-in-healthcare) — 1 comment > **Top comment:** "Best Business Circle - One of the best ways to build close relationships with people is to get to know them on a personal level...." ### Greenway Health Patient Portal - Title: [What features are available in a patient portal?](https://www.g2.com/discussions/what-features-are-available-in-a-patient-portal) — 1 comment > **Top comment:** "Depending on your system and the features you allow: patient's can request and / or schedule appointments (you can control what types of appointments can be..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/change-healthcare-change-healthcare-vs-greenway-health-patient-portal)