# Change Healthcare vs eClinicalWorks Comparison - What are their main differences? At a Glance Star Rating **Change Healthcare** [ 3.9/5(21) ](https://www.g2.com/products/change-healthcare-change-healthcare/reviews#reviews) **eClinicalWorks** [ 3.7/5(158) ](https://www.g2.com/products/eclinicalworks/reviews#reviews) Market Segments **Change Healthcare** Small-Business (52.4% of reviews) **eClinicalWorks** Small-Business (52.2% of reviews) Pros & Cons **Change Healthcare** [ Billing Issues (1) ](https://www.g2.com/products/change-healthcare-change-healthcare/reviews?filters%5Bsentiment_snippet%5D=1541314&qs=pros-and-cons#reviews)[ Payment Issues (1) ](https://www.g2.com/products/change-healthcare-change-healthcare/reviews?filters%5Bsentiment_snippet%5D=1541360&qs=pros-and-cons#reviews) **eClinicalWorks** [ Ease of Use (2) ](https://www.g2.com/products/eclinicalworks/reviews?filters%5Bsentiment_snippet%5D=2467726&qs=pros-and-cons#reviews)[ User Interface (2) ](https://www.g2.com/products/eclinicalworks/reviews?filters%5Bsentiment_snippet%5D=2467751&qs=pros-and-cons#reviews)[ Slow Loading (2) ](https://www.g2.com/products/eclinicalworks/reviews?filters%5Bsentiment_snippet%5D=2277137&qs=pros-and-cons#reviews)[ Slow Performance (2) ](https://www.g2.com/products/eclinicalworks/reviews?filters%5Bsentiment_snippet%5D=2277116&qs=pros-and-cons#reviews) Entry-Level Pricing **Change Healthcare** No pricing available **eClinicalWorks** No pricing available ## Change Healthcare vs eClinicalWorks When assessing the two solutions, reviewers found Change Healthcare easier to use. However, eClinicalWorks is easier to set up and administer. Reviewers also preferred doing business with eClinicalWorks overall. - Reviewers felt that Change Healthcare meets the needs of their business better than eClinicalWorks. - When comparing quality of ongoing product support, reviewers felt that eClinicalWorks is the preferred option. - For feature updates and roadmaps, our reviewers preferred the direction of Change Healthcare over eClinicalWorks. Pricing Entry-Level Pricing **Change Healthcare** Change Healthcare No pricing available **eClinicalWorks** eClinicalWorks No pricing available Free Trial **Change Healthcare** Change Healthcare No trial information available **eClinicalWorks** eClinicalWorks No trial information available Ratings Meets Requirements 8.4 16 7.9 126 Ease of Use 7.9 16 7.6 128 Ease of Setup 6.7 9 7.2 44 Ease of Admin 6.9 9 7.4 39 Quality of Support 6.5 16 6.8 121 Has the product been a good partner in doing business? 5.7 9 7.4 35 Product Direction (% positive) 6.7 14 6.5 128 Features by Category Population Health Management[Hide 7 FeaturesShow 7 Features](javascript:void(0);) Not enough data 8.7 17 Data Management Knowledge Share - Population Health Management Not enough data 8.7(won by default) 14 Data aggregator - Population Health Management Not enough data 8.8(won by default) 15 Predictive Patient Analysis - Population Health Management Not enough data 8.9(won by default) 15 Care Management Patient Engagement - Population Health Management Not enough data 8.6(won by default) 15 Disease Risk Management - Population Health Management Not enough data 8.3(won by default) 14 Health Care Planning - Population Health Management Not enough data 8.8(won by default) 14 Agentic AI - Population Health Management Autonomous Task Execution Not enough data Not enough data EHR[Hide 161 FeaturesShow 161 Features](javascript:void(0);) Not enough data 8.1 37 Clinical Workflow Management Multiple Medical Provider Access Not enough data 8.8(won by default) 31 Ancillary Care Provider Access Not enough data 8.7(won by default) 25 Meaningful Use Reporting Not enough data 8.0(won by default) 29 Clinical Documentation Not enough data 8.1(won by default) 34 Mobile Access Not enough data Not enough data Historical Reporting Not enough data Not enough data For Primary Care Not enough data Not enough data For Urgent Care Not enough data Not enough data Clinical Care Not enough data Not enough data Patient Health Information Management ePHI Storage Not enough data 7.8(won by default) 27 Interoperability Not enough data 7.4(won by default) 28 Patient Workflow Management Not enough data 7.8(won by default) 29 Telemedicine Integration Not enough data Not enough data Claims Management Not enough data Not enough data Documentation Management Not enough data Not enough data Revenue Management Not enough data Not enough data Patient Records Management Not enough data Not enough data Document Management Not enough data Not enough data Invoice Management Not enough data Not enough data Medication Management Not enough data Not enough data Task Management Not enough data Not enough data Care Plan Management Not enough data Not enough data Calendar Management Not enough data Not enough data Communication Management Not enough data Not enough data Prescription Management Not enough data Not enough data Inventory Management Not enough data Not enough data Forms Management Not enough data Not enough data Image Management Not enough data Not enough data Practice Management Not enough data Not enough data Intake Management Not enough data Not enough data Appointment Management Not enough data Not enough data Lab Order Management Not enough data Not enough data Configurable Workflow Not enough data Not enough data Formulary Management Not enough data Not enough data EMR/EHR Not enough data Not enough data Clinic Interoperability Not enough data Not enough data Compliance Management Not enough data Not enough data Records Management Not enough data Not enough data Template Management Not enough data Not enough data Registration Management Not enough data Not enough data Referral Management Not enough data Not enough data Case Management Not enough data Not enough data For Pain Management Not enough data Not enough data Escalation Management Not enough data Not enough data Queue Management Not enough data Not enough data In-Patient Management Not enough data Not enough data Agentic AI - EHR Autonomous Task Execution Not enough data Not enough data Additional Functionality Quality Assurance Not enough data Not enough data For Anesthesiologists Not enough data Not enough data Data Collection Not enough data Not enough data AI Copilot Not enough data Not enough data Preoperative Modules Not enough data Not enough data Generative AI Not enough data Not enough data ICD-10 Compliance Not enough data Not enough data Intraoperative Charting Not enough data Not enough data EHR/EMR Integration Not enough data Not enough data Templates Not enough data Not enough data Patient Communications Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Compliance Tracking Not enough data Not enough data Customizable Templates Not enough data Not enough data Customizable Forms Not enough data Not enough data Multi-Location Not enough data Not enough data Voice Recognition Not enough data Not enough data API Not enough data Not enough data Activity Dashboard Not enough data Not enough data E-Prescribing Not enough data Not enough data Billing & Invoicing Not enough data Not enough data ONC-ATCB Certified Not enough data Not enough data Referral Tracking Not enough data Not enough data Claims Scrubbing Not enough data Not enough data Electronic Payments Not enough data Not enough data Insurance Eligibility Verification Not enough data Not enough data Coding Assistance Not enough data Not enough data Meaningful Use Certified Not enough data Not enough data Live Chat Not enough data Not enough data HIPAA Compliant Not enough data Not enough data Treatment Planning Not enough data Not enough data Charting Not enough data Not enough data Patient Portal Not enough data Not enough data For Cardiologists Not enough data Not enough data Reminders Not enough data Not enough data Customizable Reports Not enough data Not enough data Appointment Scheduling Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Monitoring Device Integration Not enough data Not enough data Patient Intake Not enough data Not enough data Decision Support Not enough data Not enough data Progress Notes Not enough data Not enough data For Dermatologists Not enough data Not enough data Data Import/Export Not enough data Not enough data Lab Integration Not enough data Not enough data Telemedicine Not enough data Not enough data Medical Billing Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Audit Trail Not enough data Not enough data Medication Database Not enough data Not enough data Clinical Notes Not enough data Not enough data Handwriting Recognition Not enough data Not enough data Imaging and X-rays Not enough data Not enough data File Sharing Not enough data Not enough data Patient Scheduling Not enough data Not enough data Immunization & Allergy Tracking Not enough data Not enough data Order Entry Not enough data Not enough data Outcome Assessment Tools Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Initial Assessments Not enough data Not enough data Family History Tracking Not enough data Not enough data Annotations Not enough data Not enough data Diagnostic Reports Not enough data Not enough data Growth Charts Not enough data Not enough data Customizable Tests Not enough data Not enough data Patient Engagement Not enough data Not enough data EDI Not enough data Not enough data For Family Medicine Not enough data Not enough data Medication History Not enough data Not enough data For Substance Abuse Therapy Not enough data Not enough data For Mental/Behavioral Health Not enough data Not enough data Confirmations/Reminders Not enough data Not enough data Medication Alerts/Warnings Not enough data Not enough data Mobile App Not enough data Not enough data Therapy Notes Not enough data Not enough data Electronic Signature Not enough data Not enough data For Group Therapy Not enough data Not enough data For Neurologists Not enough data Not enough data Speech Recognition Not enough data Not enough data Hardware Integration Not enough data Not enough data For Obstetrics & Gynecology Not enough data Not enough data Diagnostic Imaging Not enough data Not enough data Patient Education Not enough data Not enough data Patient Questionnaires Not enough data Not enough data Patient Monitoring Not enough data Not enough data Task Scheduling Not enough data Not enough data For Ophthalmologists Not enough data Not enough data SOAP notes Not enough data Not enough data 3D Imaging Not enough data Not enough data For Orthopedics Not enough data Not enough data PACS Integration Not enough data Not enough data Electronic Prior Authorization Not enough data Not enough data Analytics Not enough data Not enough data Vitals Tracking Not enough data Not enough data For Podiatrists Not enough data Not enough data Medical History Records Not enough data Not enough data Automatic Transcription Not enough data Not enough data Case Notes Not enough data Not enough data Self Service Portal Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Third-Party Integration Not enough data Not enough data Scheduling Not enough data Not enough data For Psychiatrists Not enough data Not enough data Self Check-In/Check-Out Not enough data Not enough data Urgent Care Templates Not enough data Not enough data Digital Signature Not enough data Not enough data Lab Results Not enough data Not enough data Payment Processing Not enough data Not enough data Data Security Not enough data Not enough data Drug Reference Database Not enough data Not enough data Accounting Not enough data Not enough data For Urologists Not enough data Not enough data Collaboration Tools Not enough data Not enough data Web-based Deployment Not enough data Not enough data Patient Engagement[Hide 99 FeaturesShow 99 Features](javascript:void(0);) 8.2 7 8.2 26 Patient-Centered Functions Online Presence Management Not enough data 7.5(won by default) 17 Patient Feedback Management Not enough data 8.4(won by default) 18 Patient Portal Not enough data 8.1(won by default) 13 | Verified Patient Communications Not enough data 8.5(won by default) 14 | Verified Integration with Wearables Not enough data Feature Not Available Third-Party Integrations Not enough data Not enough data Compliance Management Not enough data Not enough data Multi-Channel Communication Not enough data Not enough data Calendar Management Not enough data Not enough data Patient Records Management Not enough data Not enough data Campaign Management Not enough data Not enough data Appointment Management Not enough data Not enough data Self Service Portal Not enough data Not enough data Intake Management Not enough data Not enough data Records Management Not enough data Not enough data Claims Management Not enough data Not enough data Document Management Not enough data Not enough data Invoice Management Not enough data Not enough data Forms Management Not enough data Not enough data Operations Workflow Management 8.0 5 8.2(won by 0.2) 22 | Verified Interoperability Not enough data 7.9(won by default) 21 | Verified Digital Intake Forms Not enough data 7.8(won by default) 17 | Verified Engagement Measuring Not enough data 8.3(won by default) 18 | Verified Patient Satisfaction Management Not enough data 8.9(won by default) 12 | Verified EHR Integration 8.3 5 8.8(won by 0.5) 13 | Verified IPC Systems Integration Not enough data 8.3(won by default) 10 Patient Intake Not enough data Not enough data Patient Engagement Not enough data Not enough data Care Plan Management Not enough data Not enough data Communication Management Not enough data Not enough data Customizable Forms Not enough data Not enough data Care Summaries Not enough data Not enough data EHR-Agnostic Not enough data Not enough data Assessment Management Not enough data Not enough data Social Media Integration Not enough data Not enough data Generative AI AI Text Summarization Not enough data Not enough data Generative AI Not enough data Not enough data Additional Functionality Scheduling Not enough data Not enough data Contact Database Not enough data Not enough data Document Storage Not enough data Not enough data Activity Tracking Not enough data Not enough data AI Copilot Not enough data Not enough data Billing & Invoicing Not enough data Not enough data Customizable Fields Not enough data Not enough data Automated Scheduling Not enough data Not enough data Referral Tracking Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Marketing Automation Not enough data Not enough data Reminders Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Customizable Templates Not enough data Not enough data Mobile Access Not enough data Not enough data Monitoring Not enough data Not enough data Audience Targeting Not enough data Not enough data Live Chat Not enough data Not enough data Task Progress Tracking Not enough data Not enough data Predictive Analytics Not enough data Not enough data Task Scheduling Not enough data Not enough data For Healthcare Not enough data Not enough data Multi-Location Not enough data Not enough data Chat/Messaging Not enough data Not enough data Customizable Reports Not enough data Not enough data HIPAA Compliant Not enough data Not enough data Charting Not enough data Not enough data Forecasting Not enough data Not enough data Patient Education Not enough data Not enough data Electronic Payments Not enough data Not enough data Multi-Language Not enough data Not enough data Patient Questionnaires Not enough data Not enough data Onboarding Not enough data Not enough data Confirmations/Reminders Not enough data Not enough data Appointment Scheduling Not enough data Not enough data Real-Time Data Not enough data Not enough data Sentiment Analysis Not enough data Not enough data Activity Dashboard Not enough data Not enough data Real-Time Analytics Not enough data Not enough data Medication History Not enough data Not enough data Online Refills Not enough data Not enough data Messaging Not enough data Not enough data Video Conferencing Not enough data Not enough data Real-Time Monitoring Not enough data Not enough data API Not enough data Not enough data Prescription Renewal Not enough data Not enough data Customizable Branding Not enough data Not enough data Historical Reporting Not enough data Not enough data Mobile Alerts Not enough data Not enough data Lab Results Not enough data Not enough data Telemedicine Not enough data Not enough data One-to-One Messaging Not enough data Not enough data Patient Monitoring Not enough data Not enough data Health Record Access Not enough data Not enough data Medical Billing Not enough data Not enough data Customer Database Not enough data Not enough data Bill Payment Not enough data Not enough data For Medical Purposes Not enough data Not enough data Electronic Signature Not enough data Not enough data Two-Way Audio & Video Not enough data Not enough data Video Consultations Not enough data Not enough data Secure Messaging Not enough data Not enough data Medical Practice Management[Hide 153 FeaturesShow 153 Features](javascript:void(0);) Not enough data 8.4 16 Operations Management Administrative Processes Not enough data 8.1(won by default) 12 Back Office Processes Not enough data 8.9(won by default) 12 Workflow Coordination Not enough data 8.1(won by default) 13 Practice Specialty Support Not enough data 8.9(won by default) 11 Added Efficiencies EMR/EHR Not enough data 7.1(won by default) 12 Compliance Not enough data 8.3(won by default) 13 Medical Billing Not enough data 8.8(won by default) 13 Patient Information Management Not enough data 9.2(won by default) 15 Medical Billing Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Data Integration Not enough data Not enough data Tax Management Not enough data Not enough data Expense Management Not enough data Not enough data Claims Management Not enough data Not enough data Fixed Asset Management Not enough data Not enough data Materials Management Not enough data Not enough data Cash Management Not enough data Not enough data Workflow Management Not enough data Not enough data Subscription Management Not enough data Not enough data Invoice Management Not enough data Not enough data Audit Management Not enough data Not enough data Availability Management Not enough data Not enough data Employee Management Not enough data Not enough data Insurance Management Not enough data Not enough data Practice Management Not enough data Not enough data Care Plan Management Not enough data Not enough data Appointment Management Not enough data Not enough data Compliance Management Not enough data Not enough data Records Management Not enough data Not enough data Document Management Not enough data Not enough data Calendar Management Not enough data Not enough data Assessment Management Not enough data Not enough data Template Management Not enough data Not enough data Patient Records Management Not enough data Not enough data Inventory Management Not enough data Not enough data Communication Management Not enough data Not enough data EMR/EHR Not enough data Not enough data Forms Management Not enough data Not enough data Contact Management Not enough data Not enough data Accounting Integration Not enough data Not enough data Out-Patient Management Not enough data Not enough data Payroll Management Not enough data Not enough data Physician Management Not enough data Not enough data Registration Management Not enough data Not enough data Task Management Not enough data Not enough data Policy Management Not enough data Not enough data Revenue Management Not enough data Not enough data In-Patient Management Not enough data Not enough data Lab Information Management Not enough data Not enough data Bed Management Not enough data Not enough data Patient Flow Management Not enough data Not enough data Vaccine Management Not enough data Not enough data Financial Management Not enough data Not enough data Telemedicine Integration Not enough data Not enough data Additional Functionality Compliance Tracking Not enough data Not enough data Self Service Portal Not enough data Not enough data Document Storage Not enough data Not enough data Activity Tracking Not enough data Not enough data Charting Not enough data Not enough data Reporting & Statistics Not enough data Not enough data API Not enough data Not enough data HIPAA Compliant Not enough data Not enough data Activity Dashboard Not enough data Not enough data Appointment Scheduling Not enough data Not enough data Customizable Reports Not enough data Not enough data Real-Time Updates Not enough data Not enough data E-Prescribing Not enough data Not enough data Scheduling Not enough data Not enough data Pharmacy Not enough data Not enough data Generative AI Not enough data Not enough data AI Copilot Not enough data Not enough data Real-Time Data Not enough data Not enough data Data Import/Export Not enough data Not enough data Client Portal Not enough data Not enough data Real-Time Reporting Not enough data Not enough data Automated Scheduling Not enough data Not enough data Multi-Location Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Order Entry Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Customizable Templates Not enough data Not enough data Reminders Not enough data Not enough data Project Accounting Not enough data Not enough data Medical Coding Not enough data Not enough data Payment Processing Not enough data Not enough data Payment Reconciliation Not enough data Not enough data Approval Process Control Not enough data Not enough data Revenue Recognition Not enough data Not enough data Resource Allocation & Planning Not enough data Not enough data General Ledger Not enough data Not enough data Mobile Access Not enough data Not enough data Purchasing & Receiving Not enough data Not enough data For Medical Purposes Not enough data Not enough data Secure Data Storage Not enough data Not enough data Financial Reporting Not enough data Not enough data Accounts Payable Not enough data Not enough data Accounts Receivable Not enough data Not enough data Budgeting/Forecasting Not enough data Not enough data Financial Analysis Not enough data Not enough data Electronic Payments Not enough data Not enough data Patient Scheduling Not enough data Not enough data Live Chat Not enough data Not enough data Patient Engagement Not enough data Not enough data Physician Scheduling Not enough data Not enough data Multi-Physician Not enough data Not enough data Patient Portal Not enough data Not enough data Telemedicine Not enough data Not enough data Insurance Eligibility Verification Not enough data Not enough data Claims Scrubbing Not enough data Not enough data Patient Intake Not enough data Not enough data Clinic Interoperability Not enough data Not enough data SOAP notes Not enough data Not enough data Billing & Invoicing Not enough data Not enough data Task Scheduling Not enough data Not enough data Chat/Messaging Not enough data Not enough data Goal Setting/Tracking Not enough data Not enough data For Occupational Therapists Not enough data Not enough data Progress Tracking Not enough data Not enough data Progress Reports Not enough data Not enough data Mobile Alerts Not enough data Not enough data Customizable Forms Not enough data Not enough data Drag & Drop Not enough data Not enough data Waiting Time Tracking Not enough data Not enough data Document Templates Not enough data Not enough data Patient Monitoring Not enough data Not enough data Customer Database Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Monitoring Not enough data Not enough data Patient Location Tracking Not enough data Not enough data SMS Messaging Not enough data Not enough data Contact Database Not enough data Not enough data Surveys & Feedback Not enough data Not enough data Real-Time Monitoring Not enough data Not enough data Clinical Notes Not enough data Not enough data Credit Card Processing Not enough data Not enough data Growth Charts Not enough data Not enough data Scheduled/Automated Reports Not enough data Not enough data Immunization & Allergy Tracking Not enough data Not enough data Medical History Records Not enough data Not enough data Treatment Planning Not enough data Not enough data Coding Assistance Not enough data Not enough data Email Reminders Not enough data Not enough data Availability Indicator Not enough data Not enough data For Podiatrists Not enough data Not enough data Online Intake Forms Not enough data Not enough data Customizable Fields Not enough data Not enough data Imaging and X-rays Not enough data Not enough data Calendar Sync Not enough data Not enough data Customizable Branding Not enough data Not enough data Facility Scheduling Not enough data Not enough data Referral Tracking Not enough data Not enough data For Speech Therapists Not enough data Not enough data Historical Reporting Not enough data Not enough data Reviews Reviewers' Company Size [![Change Healthcare](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_afb146ffa5dd9e5bcc034038dce7c880/change-healthcare-change-healthcare.png "Change Healthcare")](https://www.g2.com/products/change-healthcare-change-healthcare/reviews) Change Healthcare Small-Business(50 or fewer emp.) 52.4% Mid-Market(51-1000 emp.) 42.9% Enterprise(\> 1000 emp.) 4.8% [![eClinicalWorks](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_ff1c555802e8f5583e002098100141e9/eclinicalworks.png "eClinicalWorks")](https://www.g2.com/products/eclinicalworks/reviews) eClinicalWorks Small-Business(50 or fewer emp.) 52.2% Mid-Market(51-1000 emp.) 30.6% Enterprise(\> 1000 emp.) 17.2% Small-Business (50 or fewer emp.) 52.4% 52.2% Mid-Market (51-1000 emp.) 42.9% 30.6% Enterprise (\> 1000 emp.) 4.8% 17.2% Reviewers' Industry [![Change Healthcare](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_afb146ffa5dd9e5bcc034038dce7c880/change-healthcare-change-healthcare.png "Change Healthcare")](https://www.g2.com/products/change-healthcare-change-healthcare/reviews) Change Healthcare Hospital & Health Care 28.6% Medical Practice 23.8% Health, Wellness and Fitness 19.0% Financial Services 9.5% Consulting 4.8% Other 14.3% [![eClinicalWorks](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_ff1c555802e8f5583e002098100141e9/eclinicalworks.png "eClinicalWorks")](https://www.g2.com/products/eclinicalworks/reviews) eClinicalWorks Hospital & Health Care 55.1% Medical Practice 23.7% Health, Wellness and Fitness 7.7% Information Technology and Services 1.9% Accounting 1.3% Other 10.3% Alternatives 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