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Compare Chameleon Software and Userlane 
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Product Fruits
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At a Glance
Market Segments
Mid-Market (58.7% of reviews)
Enterprise (40.0% of reviews)
Entry-Level Pricing
Free
Contact Us Per Year
Chameleon
Star Rating
(326)4.4 out of 5
Market Segments
Mid-Market (58.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 4 pricing plansUserlane
Star Rating
(81)4.7 out of 5
Market Segments
Enterprise (40.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Contact Us Per Year
Learn more about UserlaneSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Chameleon excels in its "Walkthrough Type" feature, particularly with "Text Bubble Walkthroughs" rated at 8.6, which allows for a more interactive onboarding experience. In contrast, Userlane's "Text Bubble Walkthroughs" received a higher rating of 9.2, indicating a more effective approach to guiding users through processes.
- Reviewers mention that Userlane's "Quality of Support" is outstanding, with a score of 9.8, which is significantly higher than Chameleon's 8.9. This suggests that Userlane provides more responsive and helpful customer service, a critical factor for users needing assistance during onboarding.
- G2 users highlight that Userlane's "Artificial Intelligence" capabilities shine with a score of 9.3, particularly in automating user interactions. In comparison, Chameleon's AI features scored only 6.7, indicating a less robust offering in this area.
- Users on G2 report that Chameleon's "Self-Service Experience" is strong, especially with its "Knowledge Base" rated at 8.2. However, Userlane outperforms in this category with a score of 9.0, suggesting a more comprehensive and user-friendly resource for self-help.
- Reviewers mention that Chameleon has a solid "User Segmentation" feature with a score of 7.9, but Userlane significantly outperforms with a score of 9.2, indicating that Userlane offers more advanced capabilities for targeting and personalizing user experiences.
- Users say that while both products offer "Mobile Optimization," Chameleon scored a low 6.5, indicating potential usability issues on mobile devices. Userlane, however, does not have a specific score listed but is generally perceived to provide a better mobile experience, making it a more suitable choice for users who prioritize mobile access.
Pricing
Entry-Level Pricing
Chameleon
Demos Free
Free
Create unlimited Interactive Demos with Chameleon.
- Chapters, CTAs, email capture
- On-brand design
- Engagement tracking
Userlane
What’s included
Contact Us
Per Year
Our goal is to make Userlane easy to buy with straightforward pricing plans, custom-built for each business.
- Unlimited in-app guides, tooltips, and announcements
- Full design customization
- Multi-language support
Free Trial
Chameleon
Free Trial is available
Userlane
Free Trial is available
Ratings
Meets Requirements
8.4
293
8.8
64
Ease of Use
8.2
299
8.9
67
Ease of Setup
8.2
177
8.6
61
Ease of Admin
8.6
142
8.6
62
Quality of Support
9.0
257
9.8
63
Has the product been a good partner in doing business?
9.2
136
9.6
63
Product Direction (% positive)
8.9
288
9.8
60
Features by Category
User Analysis
8.4
149
8.5
12
7.0
151
8.2
24
User Support
7.9
162
9.2
28
6.7
111
8.9
19
7.7
142
8.6
18
Walkthrough Type
7.9
136
Feature Not Available
8.6
158
9.2
26
Platform Basics - Digital Adoption Platform
8.4
19
Not enough data
7.9
19
Not enough data
Analytics - Digital Adoption Platform
7.3
19
Not enough data
Functions - Digital Adoption Platform
7.1
18
Not enough data
7.9
21
Not enough data
Agentic AI - Digital Adoption Platform
7.1
11
Not enough data
Onboarding Setup
Not enough data
8.8
23
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Project Tracking
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.1
22
Not enough data
Feature Not Available
Not enough data
8.8
23
Customer Engagement
Not enough data
Feature Not Available
Not enough data
9.6
20
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Prospect Engagement
8.5
9
Not enough data
9.3
9
Not enough data
7.8
9
Not enough data
7.6
9
Not enough data
9.3
9
Not enough data
Feature Not Available
Not enough data
Demo Management
Feature Not Available
Not enough data
8.5
10
Not enough data
8.7
9
Not enough data
8.5
9
Not enough data
8.3
9
Not enough data
8.5
10
Not enough data
8.5
9
Not enough data
Generative AI
7.0
9
Not enough data
Agentic AI - Demo Automation
7.4
7
Not enough data
7.6
7
Not enough data
7.5
6
Not enough data
7.1
7
Not enough data
Generative AI
7.2
84
Not enough data
Self-Service Experience
8.3
123
9.0
21
8.3
121
8.5
18
6.8
102
Feature Not Available
6.5
99
Feature Not Available
8.5
121
Feature Not Available
Self-Service Platform
8.6
126
8.7
21
7.9
109
8.7
20
6.8
97
Feature Not Available
8.3
118
8.1
16
Agentic AI - Customer Self-Service
Feature Not Available
Not enough data
6.9
8
Not enough data
6.9
7
Not enough data
7.4
7
Not enough data
7.3
8
Not enough data
6.7
8
Not enough data
6.9
8
Not enough data
Agentic AI - Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Chameleon and Userlane are categorized as Digital Adoption Platform and Customer Self-Service
Unique Categories
Chameleon is categorized as Demo Automation and Personalization
Userlane is categorized as Client Onboarding
Reviews
Reviewers' Company Size
Chameleon
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Userlane
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
34.6%
Information Technology and Services
15.1%
Financial Services
5.3%
Marketing and Advertising
4.7%
Computer & Network Security
2.2%
Other
38.1%
Computer Software
23.8%
Automotive
12.5%
Information Technology and Services
5.0%
Accounting
5.0%
Insurance
3.8%
Other
50.0%
Discussions
Is it possible to create templates when you are using the different screens, as different User may have different preferences.
1 Comment
PA
Yes, you can create templates that you can re-use when creating Tour Steps. That allows you to set different styles or basic configurations to enable you to...Read more
What is the best way to create survey with up more that 3 questions
1 Comment
JB
Surveys are conducted to know people's opinions by asking some questions. Most well-known companies in the united states, Canada, the UK, Mexico, and other...Read more
Chameleon has no more discussions with answers
Userlane has no discussions with answers
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