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Compare Chameleon Software and UserGuiding 
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Product Fruits
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At a Glance
Market Segments
Mid-Market (58.8% of reviews)
Small-Business (57.0% of reviews)
Entry-Level Pricing
Free
Free Trial
Chameleon
Star Rating
(323)4.4 out of 5
Market Segments
Mid-Market (58.8% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 4 pricing plansUserGuiding
Star Rating
(745)4.7 out of 5
Market Segments
Small-Business (57.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Chameleon excels in its Text Bubble Walkthroughs, scoring 8.6, which allows for clear and concise guidance. In contrast, UserGuiding's score of 9.1 indicates a more refined experience, with reviewers mentioning its intuitive design and effectiveness in user onboarding.
- Reviewers mention that UserGuiding offers superior Ease of Use with a score of 9.1 compared to Chameleon's 8.2. Users on G2 highlight that UserGuiding's interface is more user-friendly, making it easier for teams to implement and manage.
- G2 users note that Chameleon has a strong Quality of Support with a score of 9.0, but UserGuiding outshines it with a score of 9.5. Reviewers appreciate UserGuiding's responsive customer service and extensive resources for troubleshooting.
- Users say that Chameleon provides good Personalization features, scoring 8.5, but UserGuiding slightly edges ahead with a score of 8.6. Reviewers mention that UserGuiding's ability to tailor experiences based on user behavior is particularly effective.
- Reviewers mention that while both products offer Integrations, Chameleon scores 8.3 and UserGuiding scores 8.4. Users report that UserGuiding's integration capabilities are more seamless, particularly with popular tools like Slack and HubSpot.
- Users on G2 highlight that Chameleon’s Data Analysis capabilities score 7.0, which is lower than UserGuiding's 8.5. Reviewers express that UserGuiding provides more robust analytics features, allowing for better insights into user engagement and behavior.
Pricing
Entry-Level Pricing
Chameleon
Demos Free
Free
Create unlimited Interactive Demos with Chameleon.
- Chapters, CTAs, email capture
- On-brand design
- Engagement tracking
UserGuiding
Free Trial
Free Trial
14-day free trial, no credit-card needed!
- All Professional Plan Features are included in the Free Trial
Free Trial
Chameleon
Free Trial is available
UserGuiding
Free Trial is available
Ratings
Meets Requirements
8.4
291
8.9
657
Ease of Use
8.2
297
9.1
676
Ease of Setup
8.2
175
8.9
609
Ease of Admin
8.5
140
9.1
408
Quality of Support
9.0
255
9.5
632
Has the product been a good partner in doing business?
9.2
134
9.4
397
Product Direction (% positive)
8.9
286
9.6
659
Features by Category
User Analysis
8.4
149
8.9
391
7.0
151
8.5
399
User Support
7.9
162
8.7
402
6.7
111
8.4
363
7.7
142
8.4
377
Walkthrough Type
7.9
136
8.6
380
8.6
158
9.1
406
Platform Basics - Digital Adoption Platform
8.4
19
8.4
94
7.9
19
8.8
95
Analytics - Digital Adoption Platform
7.3
19
8.1
95
Functions - Digital Adoption Platform
7.1
18
8.5
93
7.6
19
8.6
97
Agentic AI - Digital Adoption Platform
7.1
11
7.3
81
Prospect Engagement
8.5
9
Not enough data
9.3
9
Not enough data
7.8
9
Not enough data
7.6
9
Not enough data
9.3
9
Not enough data
Feature Not Available
Not enough data
Demo Management
Feature Not Available
Not enough data
8.3
9
Not enough data
8.7
9
Not enough data
8.5
9
Not enough data
8.3
9
Not enough data
8.9
9
Not enough data
8.5
9
Not enough data
Generative AI
7.0
9
Not enough data
Agentic AI - Demo Automation
7.4
7
Not enough data
7.6
7
Not enough data
7.5
6
Not enough data
7.1
7
Not enough data
Generative AI
7.2
84
6.8
137
Self-Service Experience
8.3
123
8.9
367
8.3
121
8.8
365
6.8
102
7.6
339
6.5
99
Feature Not Available
8.5
120
8.6
353
Self-Service Platform
8.6
125
8.8
360
7.9
109
8.4
204
6.8
97
7.1
188
8.3
118
8.3
350
Agentic AI - Customer Self-Service
Feature Not Available
7.1
48
6.9
8
7.6
48
6.9
7
7.6
46
7.4
7
7.4
46
7.3
8
7.2
47
6.7
8
7.1
46
6.9
8
7.3
46
Agentic AI - Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Chameleon and UserGuiding are categorized as Digital Adoption Platform and Customer Self-Service
Unique Categories
Chameleon is categorized as Demo Automation and Personalization
UserGuiding has no unique categories
Reviews
Reviewers' Company Size
Chameleon
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
UserGuiding
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
34.8%
Information Technology and Services
14.9%
Financial Services
5.4%
Marketing and Advertising
4.7%
Computer & Network Security
2.2%
Other
38.0%
Computer Software
38.5%
Information Technology and Services
16.7%
Marketing and Advertising
4.8%
Financial Services
3.7%
Accounting
3.3%
Other
32.9%
Discussions
Is it possible to create templates when you are using the different screens, as different User may have different preferences.
1 Comment
PA
Yes, you can create templates that you can re-use when creating Tour Steps. That allows you to set different styles or basic configurations to enable you to...Read more
What is the best way to create survey with up more that 3 questions
1 Comment
JB
Surveys are conducted to know people's opinions by asking some questions. Most well-known companies in the united states, Canada, the UK, Mexico, and other...Read more
Chameleon has no more discussions with answers
RTL support
2 Comments
HV
Hi Medhat! UserGuiding supports RTL text by means of theme customization. You can read more about it here:...Read more
Are there adoption tools for products that change often?
1 Comment
TG
For those who understand and can code use CSS elements to tag your location and steps instead of mouse selection this will keep the guides intact firmly.Read more
What is UserGuiding used for?
1 Comment
CD
User Onboarding, Product Tours, Interactive Guides, Feature Announcements, and User Education.Read more
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