Compare Chameleon vs HubSpot Service Hub

See this
comparison of Chameleon vs. HubSpot Service Hub
based on data from user reviews. Chameleon rates 4.0/5 stars with 14 reviews. HubSpot Service Hub rates 4.3/5 stars with 39 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
Service Hub Enterprise
$1,200
/month
 
Service Hub Professional
$400
/month
 
Service Hub Starter
$50
/month
 
Service Hub Free
$0
 
Free Trial Unavailable
Free Trial Unavailable
Chameleon
Free Trial Unavailable
HubSpot Service Hub
Service Hub Enterprise
$1,200/month
Service Hub Professional
$400/month
Service Hub Starter
$50/month
Service Hub Free
$0
Free Trial Unavailable

Ratings

Meets Requirements
Meets Requirements
8.3
8.7
Ease of Use
Ease of Use
7.6
8.7
Ease of Setup
Ease of Setup
7.8
7.7
Ease of Admin
Ease of Admin
6.9
7.8
Quality of Support
Quality of Support
7.0
8.2
Ease of Doing Business With
Ease of Doing Business With
7.8
8.2
Product Direction (% positive)
Product Direction (% positive)
8.2
9.3
Meets Requirements
Chameleon
8.3
HubSpot Service Hub
8.7
Ease of Use
Chameleon
7.6
HubSpot Service Hub
8.7
Ease of Setup
Chameleon
7.8
HubSpot Service Hub
7.7
Ease of Admin
Chameleon
6.9
HubSpot Service Hub
7.8
Quality of Support
Chameleon
7.0
HubSpot Service Hub
8.2
Ease of Doing Business With
Chameleon
7.8
HubSpot Service Hub
8.2
Product Direction (% positive)
Chameleon
8.2
HubSpot Service Hub
9.3

Features

Customer Information
Customer Health Scores
Chameleon
Not enough data available
HubSpot Service Hub
8.6
Customer Monitoring
Chameleon
6.7
HubSpot Service Hub
8.5
Customer Profiles
Chameleon
6.1
HubSpot Service Hub
9.0
Playbooks
Chameleon
Not enough data available
HubSpot Service Hub
8.3
Customer Segments
Chameleon
7.5
HubSpot Service Hub
8.0
Product Engagement
Chameleon
8.1
HubSpot Service Hub
8.9
Surveys
Chameleon
Not enough data available
HubSpot Service Hub
8.7
Predictions
Churn Risk
Chameleon
Not enough data available
HubSpot Service Hub
Not enough data available
Upsell Opportunities
Chameleon
Not enough data available
HubSpot Service Hub
Not enough data available
Custom Triggers
Chameleon
6.7
HubSpot Service Hub
7.7
Machine Learning
Chameleon
Not enough data available
HubSpot Service Hub
Not enough data available
Platform
Reporting & Dashboards
Chameleon
7.1
HubSpot Service Hub
9.6
API & Integrations
Chameleon
7.8
HubSpot Service Hub
8.9
Data Import & Export Tools
Chameleon
6.0
HubSpot Service Hub
9.2
Workflow Capability
Chameleon
8.1
HubSpot Service Hub
9.2
Notifications
Chameleon
6.9
HubSpot Service Hub
9.2
Customization
Chameleon
7.8
HubSpot Service Hub
8.6
Scalability
Chameleon
7.2
HubSpot Service Hub
9.3
Data Security
Chameleon
8.3
HubSpot Service Hub
8.8
Performance & Reliability
Chameleon
7.9
HubSpot Service Hub
8.8
User, Role, and Access Management
Chameleon
8.3
HubSpot Service Hub
8.2

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
42.9%
59.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
35.7%
38.5%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
21.4%
2.6%
Chameleon
Small-Business
42.9%
Mid-Market
35.7%
Enterprise
21.4%
HubSpot Service Hub
Small-Business
59.0%
Mid-Market
38.5%
Enterprise
2.6%

Reviewers' Industry

 
Computer Software
42.9%
Marketing and Advertising
15.4%
 
Retail
7.1%
Information Technology and Services
10.3%
 
Research
7.1%
Computer Software
10.3%
 
Public Safety
7.1%
Consumer Services
7.7%
 
Information Technology and Services
7.1%
Telecommunications
5.1%
 
Other
28.6%
Other
51.3%
Chameleon
Computer Software
42.9%
Retail
7.1%
Research
7.1%
Public Safety
7.1%
Information Technology and Services
7.1%
Other
28.6%
HubSpot Service Hub
Marketing and Advertising
15.4%
Information Technology and Services
10.3%
Computer Software
10.3%
Consumer Services
7.7%
Telecommunications
5.1%
Other
51.3%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
User

The tool is incredibly intuitive, new features are rolled out regularly, and the level of client support I've experience with Chameleon is unlike any other company. They are responsive, proactive and genuinely care about their community. I cannot recommend...

Ronstad F.
User

Been into the outsourcing business for 6 years now. By far, Hubspot is the most less complicated communication tool.It's the most user friendly tool.

Most Helpful Critical Review
Most Helpful Critical Review
User

Better UI for new users. It currently looks clunky. It was a bit difficult for us to understand at the beginning because none of us had ever worked with the product before.

Administrator

Right now we are using for over a month and it feels like we are being the testers for their product where each week we are coming up with a bug or an issue or an improvement following they will try to implement. This improvement as they say may or may not...

 
Chameleon
Most Helpful Favorable Review
User

The tool is incredibly intuitive, new features are rolled out regularly, and the level of client support I've experience with Chameleon is unlike any other company. They are responsive, proactive and genuinely care about their community. I cannot recommend...

Most Helpful Critical Review
User

Better UI for new users. It currently looks clunky. It was a bit difficult for us to understand at the beginning because none of us had ever worked with the product before.

HubSpot Service Hub
Most Helpful Favorable Review
Ronstad F.
User

Been into the outsourcing business for 6 years now. By far, Hubspot is the most less complicated communication tool.It's the most user friendly tool.

Most Helpful Critical Review
Administrator

Right now we are using for over a month and it feels like we are being the testers for their product where each week we are coming up with a bug or an issue or an improvement following they will try to implement. This improvement as they say may or may not...

Screenshots

 
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Downloads

 No downloads providedNo downloads provided
Chameleon
No downloads provided
HubSpot Service Hub
No downloads provided
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