Users report that CEX.IO has a lower quality of support, with a score of 5.2, compared to Cryptopia's 5.9, indicating that users may find it more challenging to get timely assistance when issues arise.
Reviewers mention that while both platforms have similar star ratings of 3.1, CEX.IO's overall user satisfaction is lower, with a "Meets Requirements" score of 6.8, suggesting that it may not fully meet user expectations as effectively as Cryptopia, which scored 8.0.
G2 users highlight that CEX.IO's product direction is perceived as less favorable, with a score of 4.5, while Cryptopia's score of 5.0 indicates a more positive outlook on future developments and enhancements.
Users on G2 report that both platforms are relatively easy to use, with CEX.IO scoring 7.4 and Cryptopia slightly higher at 7.5, suggesting that both have user-friendly interfaces, but Cryptopia edges out slightly in this area.
Reviewers mention that CEX.IO has a larger number of reviews (29) compared to Cryptopia (18), which may indicate a more established user base, but the quality of feedback suggests that Cryptopia may be more focused on user satisfaction despite having fewer reviews.
Users say that CEX.IO's entry-level pricing is not clearly defined, which could be a drawback for new users looking for transparent pricing, while Cryptopia's pricing structure is perceived as more straightforward, making it easier for users to understand their costs upfront.
Pricing
Entry-Level Pricing
CEX.IO
No pricing available
Cryptopia
No pricing available
Free Trial
CEX.IO
No trial information available
Cryptopia
No trial information available
Ratings
Meets Requirements
6.8
20
8.0
14
Ease of Use
7.5
20
7.5
14
Ease of Setup
Not enough data
Not enough data
Ease of Admin
Not enough data
Not enough data
Quality of Support
5.1
20
5.9
13
Has the product been a good partner in doing business?
I highly recommend this fair recovery services of Gavin ray, did a fantastic job by recovering my life savings which got stolen investing on binary option...Read more
Does CEX.IO have an app?
3 Comments
LJ
You can deposit money and trade but When you want to make withdrawal of your funds they seem to reject it,
Which means you can accumulate ur asset on their...Read more
Is CEX.IO better than Coinbase?
1 Comment
Official Response from CEX.IO
CEX.IO stands out as the first exchange allowing BTC purchases with a credit card, offering innovative features like Instant Sell, Staking, and Savings. Our...Read more
I genuinely believed that my Coinbase account's $67k worth of cryptocurrency was lost forever. Having all the information and proof about my compromised...Read more
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