Compare Certn and Paycom 
At a Glance
Market Segments
Small-Business (46.9% of reviews)
Mid-Market (74.9% of reviews)
Entry-Level Pricing
Starting at $29.99 1 Case With One-Time Purchase
No pricing available
Certn
Star Rating
(204)4.7 out of 5
Market Segments
Small-Business (46.9% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $29.99 1 Case With One-Time Purchase
Browse all 3 pricing plansPaycom
Star Rating
(5,999)4.5 out of 5
Market Segments
Mid-Market (74.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about PaycomSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Paycom excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Certn. Users appreciate its intuitive interface, noting that it is "very simple and easy for employees to understand the process," which enhances daily usability.
- Users say that Certn offers a streamlined experience for background checks, with many highlighting its "easy website to navigate" and quick results. This efficiency is particularly beneficial for small businesses that require fast turnaround times.
- Reviewers mention that Paycom's implementation process can be more challenging, with some users indicating that it struggles to match specific workflow needs. However, once set up, it provides comprehensive access to essential features like tax information and scheduling.
- According to verified reviews, Certn shines in customer support, with users praising its responsiveness and the ease of use of its application. This is particularly noted by Canadian users who appreciate having local support readily available.
- G2 reviewers highlight that while Paycom has a robust feature set, including mobility and integration capabilities, it faces challenges in setup and administration compared to Certn, which users find "simple to learn and implement with the team."
- Users report that both platforms provide valuable features, but Paycom's extensive capabilities may be overwhelming for smaller businesses, while Certn's focused approach and affordability make it a strong contender for those looking for straightforward background checks.
Pricing
Entry-Level Pricing
Certn
Essential
Starting at $29.99
1 Case With One-Time Purchase
Covers the essentials for roles that don’t touch sensitive systems or data. Best for support staff, junior, and seasonal hires, where speed, accuracy, and low friction matter most.
- Identity Verification
- Canadian Criminal Record Check
Paycom
No pricing availableFree Trial
Certn
Free Trial is available
Paycom
No trial information availableRatings
Meets Requirements
9.4
148
8.6
1,287
Ease of Use
9.6
155
9.1
3,661
Ease of Setup
9.6
106
7.8
738
Ease of Admin
9.6
108
8.2
745
Quality of Support
9.2
137
8.5
1,188
Has the product been a good partner in doing business?
9.5
108
8.3
741
Product Direction (% positive)
9.5
150
8.1
1,246
Features by Category
Core HR
Not enough data
8.5
398
Not enough data
8.8
438
Not enough data
7.9
274
Not enough data
8.4
313
Not enough data
8.6
367
Not enough data
8.6
404
Generative AI
Not enough data
Feature Not Available
Platform
Not enough data
8.1
555
Not enough data
7.4
408
Not enough data
7.8
303
Not enough data
8.6
569
Not enough data
8.8
556
Not enough data
8.8
544
Not enough data
8.6
555
Not enough data
8.6
567
Expense Reports
Not enough data
8.8
173
|
Verified
Not enough data
8.5
137
|
Verified
Not enough data
Feature Not Available
Not enough data
9.0
150
|
Verified
Not enough data
9.1
184
|
Verified
Not enough data
Feature Not Available
Not enough data
8.2
112
|
Verified
Agentic AI - Expense Management
Not enough data
6.9
17
Not enough data
6.7
17
Travel Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Client Invoicing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.9
180
|
Verified
Mobile
Not enough data
9.2
147
|
Verified
Not enough data
9.0
139
|
Verified
Not enough data
Feature Not Available
Platform
Not enough data
8.1
98
Not enough data
8.4
109
|
Verified
Administration
Not enough data
8.8
105
|
Verified
Administration
Not enough data
8.4
214
Not enough data
8.6
242
|
Verified
Not enough data
8.6
248
|
Verified
Not enough data
8.8
228
|
Verified
Not enough data
8.8
254
|
Verified
Platform
Not enough data
8.7
266
|
Verified
Not enough data
8.0
208
|
Verified
Not enough data
8.0
158
Not enough data
8.9
252
|
Verified
Not enough data
8.9
252
|
Verified
Not enough data
Feature Not Available
Employee Self Service
Not enough data
9.2
884
|
Verified
Not enough data
8.7
765
|
Verified
Not enough data
9.0
823
|
Verified
Administration
Not enough data
9.1
817
|
Verified
Not enough data
8.8
833
|
Verified
Not enough data
9.4
863
|
Verified
Not enough data
8.6
536
|
Verified
Not enough data
9.1
786
|
Verified
Not enough data
8.9
674
|
Verified
Not enough data
9.0
770
|
Verified
Not enough data
9.2
769
|
Verified
Not enough data
9.2
764
|
Verified
Taxes
Not enough data
9.0
787
|
Verified
Not enough data
8.9
724
|
Verified
Not enough data
Feature Not Available
Integration
Not enough data
8.1
492
Not enough data
8.6
601
Not enough data
8.2
501
Not enough data
Feature Not Available
Platform
Not enough data
8.7
765
|
Verified
Not enough data
8.9
776
|
Verified
Not enough data
8.9
825
|
Verified
Not enough data
8.8
726
|
Verified
Benefits Administration Platform Features
Not enough data
8.9
87
Not enough data
8.8
84
Not enough data
Feature Not Available
Not enough data
8.8
84
Not enough data
8.2
75
Not enough data
9.0
85
Not enough data
8.6
79
Not enough data
8.6
80
Benefits Administration Platform Features
Not enough data
8.9
87
Not enough data
8.8
84
Not enough data
Feature Not Available
Not enough data
8.8
84
Not enough data
8.2
75
Not enough data
9.0
85
Not enough data
8.6
79
Not enough data
8.7
49
Not enough data
8.6
80
Not enough data
7.7
58
Not enough data
7.5
59
Not enough data
8.8
64
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform
Not enough data
8.1
555
Not enough data
7.4
408
Not enough data
7.8
303
Not enough data
8.6
569
Not enough data
8.8
556
Not enough data
8.8
544
Not enough data
8.6
555
Not enough data
8.6
567
Core Conversational Capabilities - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
Not enough data
Not enough data
Not enough data
Interaction
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Task & Flow Management - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Learning
Not enough data
Not enough data
Not enough data
Not enough data
Deployment & Embedding - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Content Generation
Not enough data
Not enough data
Not enough data
Not enough data
Admin & Configuration - AI Chatbots
Not enough data
Not enough data
System
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring & Improvement - AI Chatbots
Not enough data
Not enough data
Reliability & Safety - AI Chatbots
Not enough data
Not enough data
Automation
Not enough data
8.8
314
Logistics
Not enough data
8.7
317
Not enough data
8.8
305
Not enough data
8.3
266
Management
Not enough data
8.1
249
Not enough data
8.4
277
Not enough data
8.5
311
Not enough data
9.0
349
Not enough data
8.9
345
Not enough data
9.2
356
Not enough data
8.9
313
Monitoring
Not enough data
8.5
258
Not enough data
8.7
297
Not enough data
Feature Not Available
Processing
Not enough data
8.3
7
Not enough data
8.3
7
Not enough data
8.1
7
Not enough data
8.3
7
Compliance
Not enough data
8.6
7
Not enough data
7.4
7
Not enough data
8.6
7
Integration
Not enough data
Feature Not Available
Not enough data
8.3
7
Not enough data
Feature Not Available
Reporting
Not enough data
Feature Not Available
Not enough data
8.3
7
Not enough data
8.3
7
Customization
Not enough data
8.7
39
Not enough data
8.8
36
HR Content
Not enough data
8.5
39
Not enough data
8.6
39
Not enough data
8.9
41
Logistics
Not enough data
9.0
39
Not enough data
9.2
41
Not enough data
7.5
35
Management
Not enough data
7.6
34
Not enough data
8.6
37
Not enough data
7.8
37
Not enough data
8.5
40
Not enough data
8.7
39
Generative AI
Not enough data
7.3
30
Not enough data
7.4
30
Basics
Not enough data
9.1
9
Not enough data
9.1
9
Content
Not enough data
8.7
9
Not enough data
8.3
9
Not enough data
8.1
8
Performance
Not enough data
8.8
8
Not enough data
8.8
7
Not enough data
8.3
7
Training & eLearning
Not enough data
8.8
106
Not enough data
8.8
122
Not enough data
8.6
106
Not enough data
8.6
131
Not enough data
8.7
123
Not enough data
8.7
130
Platform Basics
Not enough data
Feature Not Available
Not enough data
8.9
78
Platform Data
Not enough data
8.6
74
Not enough data
Feature Not Available
Not enough data
8.8
76
Platform Content
Not enough data
8.5
73
Not enough data
8.1
70
Not enough data
8.1
70
Generative AI
Not enough data
Feature Not Available
Background Check Administration
9.4
128
8.4
245
|
Verified
9.3
124
8.9
141
9.1
120
8.9
144
Background Check Data
8.9
117
Feature Not Available
8.6
105
Feature Not Available
8.8
113
8.8
152
Background Check Additional Functionality
8.2
90
8.5
127
8.7
94
9.0
145
8.4
89
8.9
132
AI Insight Check - Background Check
5.6
8
6.8
22
AI Investigation and Verification - Background Check
5.6
8
6.8
22
Training & eLearning
Not enough data
8.8
122
Not enough data
8.7
105
Not enough data
8.6
131
Not enough data
8.7
123
Training & eLearning
Not enough data
8.6
106
Not enough data
8.7
130
Agentic AI - Course Authoring
Not enough data
Not enough data
Not enough data
Not enough data
Training & eLearning
Not enough data
8.6
131
Not enough data
8.7
130
Platform Basics
Not enough data
8.7
18
Not enough data
Feature Not Available
Not enough data
8.9
18
Platform Content
Not enough data
8.8
16
Not enough data
8.4
16
Not enough data
8.5
16
Platform Additional Functionality
Not enough data
8.9
16
Not enough data
9.2
16
Not enough data
Feature Not Available
Not enough data
9.0
16
Not enough data
8.2
16
Not enough data
8.3
16
Platform
Not enough data
8.1
555
Not enough data
7.4
408
Not enough data
7.8
303
Not enough data
8.6
569
Not enough data
8.8
556
Not enough data
8.8
544
Not enough data
8.6
555
Not enough data
8.6
567
Platform Basics
Not enough data
9.0
67
Not enough data
Feature Not Available
Not enough data
9.0
69
Platform Content
Not enough data
9.1
70
Not enough data
9.2
69
Not enough data
8.7
68
Not enough data
9.1
69
Platform Additional Functionality
Not enough data
9.2
69
Not enough data
9.2
67
Not enough data
Feature Not Available
Platform Performance
Not enough data
8.9
69
Not enough data
9.0
64
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform
Not enough data
8.7
200
Not enough data
8.5
198
Not enough data
8.8
224
Not enough data
9.0
309
Not enough data
8.9
237
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.7
265
Not enough data
8.9
265
Not enough data
Feature Not Available
Benchmarking and Equity - Compensation Management
Not enough data
Feature Not Available
Not enough data
8.2
79
Not enough data
8.2
83
Platform
Not enough data
8.1
555
Not enough data
7.4
408
Not enough data
7.8
303
Not enough data
8.6
569
Not enough data
8.8
556
Not enough data
8.8
544
Not enough data
8.6
555
Not enough data
8.6
567
Platform Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Not enough data
8.2
21
Not enough data
8.2
21
Not enough data
8.2
22
Platform Basics
Not enough data
8.3
22
Not enough data
Feature Not Available
Not enough data
8.4
22
Platform Additional Functionality
Not enough data
8.3
21
Not enough data
8.3
21
Not enough data
8.6
22
Platform Basics
Not enough data
8.8
14
Not enough data
Feature Not Available
Not enough data
9.4
13
Platform Content
Not enough data
9.2
12
Not enough data
9.2
12
Not enough data
9.2
12
Platform Additional Functionality
Not enough data
9.2
12
Not enough data
9.3
14
Not enough data
9.2
12
Not enough data
9.0
13
Not enough data
Feature Not Available
Not enough data
9.2
12
Not enough data
9.1
11
Platform Basics
Not enough data
8.5
44
Not enough data
8.6
44
Not enough data
8.7
45
Platform Content
Not enough data
8.7
43
Not enough data
8.4
41
Not enough data
8.4
42
Platform Additional Functionality
Not enough data
8.3
41
Not enough data
8.8
43
Not enough data
8.3
41
Not enough data
8.5
41
Not enough data
Feature Not Available
Performance reviews
Not enough data
8.2
125
|
Verified
Not enough data
8.5
95
Not enough data
8.6
142
|
Verified
Goals
Not enough data
8.3
133
|
Verified
Not enough data
8.3
82
Feedback
Not enough data
8.5
86
Not enough data
8.0
69
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Data
Not enough data
8.5
154
|
Verified
Not enough data
8.7
143
|
Verified
Agentic AI - Performance Management
Not enough data
7.0
33
Not enough data
6.8
32
Payments
Not enough data
8.0
26
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Financial wellness
Not enough data
7.4
24
Not enough data
7.9
25
Not enough data
8.2
25
Administration
Not enough data
8.5
27
Not enough data
8.7
26
Not enough data
8.9
25
Not enough data
Feature Not Available
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Platform - Compensation Planning
Not enough data
8.3
21
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
20
Not enough data
8.5
21
Not enough data
8.6
21
Additional Features - Compensation Planning
Not enough data
8.6
21
Not enough data
8.3
22
Not enough data
Feature Not Available
Agentic AI - Applicant Tracking Systems (ATS)
Not enough data
6.8
37
Not enough data
6.7
37
Not enough data
6.8
38
Sourcing
Not enough data
Feature Not Available
Not enough data
8.3
272
Not enough data
7.6
46
Not enough data
7.9
52
Not enough data
7.7
48
Candidate Management - Applicant Tracking System
Not enough data
8.4
251
Not enough data
7.9
46
Not enough data
8.1
48
Not enough data
7.0
44
Not enough data
7.1
44
Not enough data
7.4
44
Not enough data
7.6
46
Platform
Not enough data
8.1
555
Not enough data
7.4
408
Not enough data
7.8
303
Not enough data
8.6
569
Not enough data
8.8
556
Not enough data
8.8
544
Not enough data
8.6
555
Not enough data
8.6
567
AI - Applicant Tracking Systems (ATS)
Not enough data
6.8
37
Not enough data
6.9
38
Not enough data
6.7
37
Agentic AI - Onboarding
Not enough data
6.8
50
Not enough data
6.9
50
Not enough data
6.8
50
Not enough data
6.8
49
Not enough data
6.9
50
Platform Content
Not enough data
8.5
420
Not enough data
8.8
452
Not enough data
9.0
458
Not enough data
8.5
340
Not enough data
8.4
340
Not enough data
8.4
326
Platform Additional Functionality
Not enough data
9.0
497
Not enough data
Feature Not Available
Not enough data
8.4
364
Not enough data
8.8
422
Not enough data
8.8
450
Platform Data
Not enough data
Feature Not Available
Not enough data
8.8
375
Not enough data
8.6
273
Platform
Not enough data
8.1
555
Not enough data
7.4
408
Not enough data
7.8
303
Not enough data
8.6
569
Not enough data
8.8
556
Not enough data
8.8
544
Not enough data
8.6
555
Not enough data
8.6
567
Recruiting and Onboarding
Not enough data
8.2
333
Not enough data
8.8
481
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Conversational Automation - AI Agents for HR
Not enough data
Not enough data
Not enough data
Not enough data
Task Automation - AI Agents for HR
Not enough data
Not enough data
Predictive Analytics - AI Agents for HR
Not enough data
Not enough data
Compliance & Policy - AI Agents for HR
Not enough data
Not enough data
Multi‑System Integration - AI Agents for HR
Not enough data
Not enough data
Proactive Intervention - AI Agents for HR
Not enough data
Not enough data
Agent Governance - AI Agents for HR
Not enough data
Not enough data
Talent Acquisition & Recruitment - AI Agents for HR
Not enough data
Not enough data
Not enough data
Not enough data
Course Authoring
Not enough data
8.6
94
Not enough data
8.7
92
Not enough data
8.9
98
Not enough data
8.6
82
Course Delivery
Not enough data
8.9
106
Not enough data
8.9
111
Not enough data
9.1
95
Course Management
Not enough data
Feature Not Available
Not enough data
8.8
86
Not enough data
8.8
90
Not enough data
8.9
74
LMS Marketplace
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Interface
Not enough data
8.9
76
Not enough data
8.6
77
Training & eLearning
Not enough data
8.8
106
Not enough data
8.8
122
Not enough data
8.6
106
Not enough data
8.7
105
Not enough data
8.6
131
Not enough data
8.7
123
Not enough data
8.7
130
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Corporate Learning Management Systems
Not enough data
6.7
10
Not enough data
6.7
10
Time Tracking
Not enough data
9.0
148
Not enough data
8.1
129
Not enough data
7.5
112
Client Invoicing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.9
180
|
Verified
Mobile Time Tracking
Not enough data
8.7
123
Administration
Not enough data
8.4
214
Not enough data
8.6
242
|
Verified
Not enough data
8.6
248
|
Verified
Not enough data
8.8
228
|
Verified
Not enough data
8.8
254
|
Verified
Platform
Not enough data
8.7
266
|
Verified
Not enough data
8.0
208
|
Verified
Not enough data
8.0
158
Not enough data
8.9
252
|
Verified
Not enough data
8.9
252
|
Verified
Not enough data
Feature Not Available
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
8.1
555
Not enough data
7.4
408
Not enough data
7.8
303
Not enough data
8.6
569
Not enough data
8.8
556
Not enough data
8.8
544
Not enough data
8.6
555
Not enough data
8.6
567
Platform
Not enough data
8.1
555
Not enough data
7.4
408
Not enough data
7.8
303
Not enough data
8.6
569
Not enough data
8.8
556
Not enough data
8.8
544
Not enough data
8.6
555
Not enough data
8.6
567
Workforce Management Platform Features
Not enough data
Feature Not Available
Not enough data
8.6
169
Not enough data
9.1
269
Not enough data
8.9
258
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.6
195
Not enough data
9.1
250
Not enough data
8.6
171
Not enough data
8.8
188
Platform
Not enough data
8.1
555
Not enough data
7.4
408
Not enough data
7.8
303
Not enough data
8.6
569
Not enough data
8.8
556
Not enough data
8.8
544
Not enough data
8.6
555
Not enough data
8.6
567
Categories
Categories
Shared Categories
Certn and Paycom are categorized as Background Check
Unique Categories
Certn is categorized as Reference Check
Paycom is categorized as Compensation Planning, Training Management Systems, Applicant Tracking Systems (ATS), Time Tracking, AI Chatbots, Benefits Administration, Employee Scheduling, Benefits Support, Expense Management, Corporate Learning Management Systems, Multi-Country Payroll, HCM Software, HR Service Delivery, Earned Wage Access, Compensation Management, Job Search Sites, Career Management, Workforce Management, Course Authoring, HR Compliance, Performance Management, Time & Attendance, eLearning Content, Payroll, Microlearning Platforms, Core HR, Onboarding, Harassment Prevention Training, and AI Agents for HR
Reviews
Reviewers' Company Size
Certn
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Paycom
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
15.3%
Information Technology and Services
10.2%
Staffing and Recruiting
9.7%
Financial Services
5.6%
Consumer Services
4.6%
Other
54.6%
Hospital & Health Care
9.6%
Non-Profit Organization Management
5.4%
Manufacturing
3.9%
Automotive
3.8%
Health, Wellness and Fitness
3.6%
Other
73.7%
Discussions
How long does a Certn background check take?
2 Comments
LK
In my experience less than 24 hours depending on the time of day the request is submitted. Most often within a few hours.Read more
What is the best way to approach a candidate who cannot remember the dates of their criminal charges?
1 Comment
EH
Hi Anthony, You are not alone on this one. I always recommend having candidates try their best and if dates don't line up our support team can help the...Read more
What does Certn do?
1 Comment
BM
Background, credit, reference and education verification software.Read more
What kind of employee training does Paycom provide and what’s the implementation process?
3 Comments
AL
"Paycom reps have shown up on-site and given training. However, on the business side of things, they can be lacking. The reference guides kind of miss the...Read more
How can employees elect to contribute all bonus earnings directly into their 401k
2 Comments
AG
Depends on the 401k Provider and how your company sets your 401k up. There are many variables and rules to consider that exist outside of the Paycom system.Read more
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