Compare Certinia PS Cloud and Syncro 
Featured Products
At a Glance
Market Segments
Mid-Market (51.8% of reviews)
Small-Business (89.8% of reviews)
Entry-Level Pricing
No pricing available
$129.00 Per Month
Certinia PS Cloud
Star Rating
(708)4.3 out of 5
Market Segments
Mid-Market (51.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Certinia PS CloudSyncro
Star Rating
(465)4.5 out of 5
Market Segments
Small-Business (89.8% of reviews)
Pros & Cons
Entry-Level Pricing
$129.00 Per Month
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Syncro excels in overall user satisfaction, boasting a higher G2 Score compared to Certinia PS Cloud. Users appreciate its comprehensive features, with one IT Manager noting it as a "complete tool for everything," effectively managing onsite and remote work.
- Users say that Certinia PS Cloud is particularly effective for project management, with features that allow team leads to access all project details in one place. Reviewers highlight its ability to streamline daily processes, making it a valuable asset for mid-market companies.
- According to verified reviews, Syncro shines in ease of setup and administration, with users praising its intuitive onboarding process. One user mentioned that it fulfills all their needs as an IT company, making it a great investment for small businesses.
- Reviewers mention that while Certinia PS Cloud offers strong project accounting and budget tracking capabilities, it faces challenges in ease of use compared to Syncro. Users have noted that Certinia's setup can be more complex, which may hinder quick adoption.
- G2 reviewers highlight the quality of support provided by both products, but Syncro edges out with slightly higher ratings. Users appreciate the responsive support team, which enhances their overall experience, especially when managing tickets and remote assistance.
- Users report that Certinia PS Cloud is beneficial for larger projects with its robust reporting and resource management features, while Syncro is favored for its all-in-one MSP capabilities. This makes Certinia a better fit for mid-market firms focused on detailed project oversight, whereas Syncro is ideal for small businesses seeking a versatile tool.
Pricing
Entry-Level Pricing
Certinia PS Cloud
No pricing availableSyncro
Core
$129.00
Per Month
Pricing per user / month
- Fully integrated RMM & PSA
- Unlimited RMM agents for Windows & Mac devices
- Powerful scripting engine
Free Trial
Certinia PS Cloud
No trial information availableSyncro
Free Trial is available
Ratings
Meets Requirements
8.3
573
8.8
344
Ease of Use
7.9
574
8.8
352
Ease of Setup
6.9
367
8.7
311
Ease of Admin
7.3
377
8.9
258
Quality of Support
8.1
528
8.5
318
Has the product been a good partner in doing business?
8.4
374
9.1
253
Product Direction (% positive)
8.7
558
9.0
343
Features by Category
Tasks
8.5
8
Not enough data
8.5
8
Not enough data
9.7
6
Not enough data
8.3
7
Not enough data
8.3
7
Not enough data
8.1
7
Not enough data
9.3
7
Not enough data
8.9
6
Not enough data
Projects
9.5
7
Not enough data
9.2
6
Not enough data
9.2
6
Not enough data
9.2
6
Not enough data
9.2
6
Not enough data
9.2
6
Not enough data
8.3
6
Not enough data
8.9
6
Not enough data
8.9
6
Not enough data
9.4
6
Not enough data
9.7
6
Not enough data
Resource Management
9.4
6
Not enough data
8.8
7
Not enough data
9.2
6
Not enough data
Project Monitoring
8.3
6
Not enough data
8.8
7
Not enough data
8.6
6
Not enough data
Generative AI
8.6
6
Not enough data
8.3
6
Not enough data
Agentic AI - Project Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Information
9.1
11
Not enough data
9.0
12
Not enough data
9.4
13
Not enough data
8.9
11
Not enough data
9.0
10
Not enough data
9.1
11
Not enough data
9.1
11
Not enough data
Predictions
8.2
11
Not enough data
8.8
12
Not enough data
9.0
12
Not enough data
8.0
11
Not enough data
Platform
8.8
17
Not enough data
8.1
15
Not enough data
9.1
15
Not enough data
9.3
14
Not enough data
9.0
16
Not enough data
8.9
17
Not enough data
8.7
15
Not enough data
9.3
15
Not enough data
8.4
15
Not enough data
8.6
17
Not enough data
Generative AI
9.0
8
Not enough data
9.3
7
Not enough data
Agentic AI - Customer Success
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management - Remote Monitoring & Management (RMM)
Not enough data
8.9
290
Not enough data
8.7
46
Not enough data
8.0
33
Monitoring and Management
Not enough data
8.8
284
Not enough data
8.5
278
Not enough data
8.2
273
Not enough data
8.1
282
Not enough data
8.8
40
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
8.6
44
Service Management
Not enough data
8.7
277
Not enough data
8.1
34
Not enough data
8.8
53
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
5.6
27
Not enough data
5.3
26
Not enough data
5.9
28
Not enough data
5.4
27
Not enough data
5.1
26
Not enough data
5.0
26
Not enough data
5.1
26
Planning
8.4
44
Not enough data
7.9
47
Not enough data
8.2
49
Not enough data
Optimization
8.1
39
Not enough data
7.9
44
Not enough data
7.8
26
Not enough data
Accounting
8.3
19
Not enough data
8.2
19
Not enough data
8.7
19
Not enough data
7.9
20
Not enough data
8.8
18
Not enough data
8.2
21
Not enough data
7.8
21
Not enough data
8.0
22
Not enough data
8.6
17
Not enough data
7.9
16
Not enough data
8.3
15
Not enough data
8.2
14
Not enough data
8.3
17
Not enough data
7.6
18
Not enough data
8.4
15
Not enough data
8.1
15
Not enough data
8.3
17
Not enough data
8.7
15
Not enough data
Back Office
8.3
16
Not enough data
8.3
15
Not enough data
8.2
12
Not enough data
8.6
15
Not enough data
8.5
18
Not enough data
8.3
13
Not enough data
8.4
15
Not enough data
8.5
17
Not enough data
8.2
15
Not enough data
8.5
17
Not enough data
8.2
15
Not enough data
8.3
14
Not enough data
8.8
20
Not enough data
8.3
11
Not enough data
Front Office
8.5
11
Not enough data
8.0
11
Not enough data
8.1
15
Not enough data
8.7
19
Not enough data
8.1
14
Not enough data
8.6
12
Not enough data
8.3
12
Not enough data
8.6
14
Not enough data
8.5
12
Not enough data
8.2
10
Not enough data
8.8
13
Not enough data
8.3
9
Not enough data
8.3
9
Not enough data
8.3
9
Not enough data
8.5
10
Not enough data
8.2
12
Not enough data
Integration
7.6
12
Not enough data
8.3
17
Not enough data
8.4
15
Not enough data
Logistics
8.9
9
Not enough data
8.5
9
Not enough data
8.8
10
Not enough data
8.7
10
Not enough data
9.3
10
Not enough data
9.2
10
Not enough data
8.1
9
Not enough data
8.7
9
Not enough data
9.0
10
Not enough data
9.1
9
Not enough data
Platform
8.3
18
Not enough data
8.3
14
Not enough data
7.9
15
Not enough data
8.7
17
Not enough data
8.6
19
Not enough data
8.4
19
Not enough data
Production
8.8
8
Not enough data
7.8
9
Not enough data
8.5
10
Not enough data
8.5
8
Not enough data
9.3
14
Not enough data
8.5
9
Not enough data
8.5
10
Not enough data
8.5
10
Not enough data
8.7
9
Not enough data
8.6
7
Not enough data
8.1
7
Not enough data
8.5
8
Not enough data
Reporting & Analytics
8.9
22
Not enough data
8.9
22
Not enough data
8.6
21
Not enough data
Generative AI
7.7
5
Not enough data
8.0
5
Not enough data
Agentic AI - ERP Systems
Not enough data
Not enough data
Customer Management
8.4
95
|
Verified
8.4
157
8.2
98
|
Verified
7.0
147
7.4
74
|
Verified
6.2
145
8.1
76
|
Verified
7.4
153
Project Management
8.6
144
|
Verified
6.1
148
8.8
151
|
Verified
6.2
149
8.7
146
|
Verified
6.5
145
8.6
155
|
Verified
6.6
144
Accounting
8.1
108
|
Verified
6.9
145
8.3
85
|
Verified
7.7
154
8.3
72
7.2
153
8.6
105
|
Verified
6.3
139
8.5
121
|
Verified
6.1
137
Portfolio Management
8.3
75
6.3
137
8.2
74
|
Verified
6.2
136
8.1
91
6.3
138
8.2
67
|
Verified
6.1
134
Analytics
8.2
119
|
Verified
6.2
133
8.5
148
|
Verified
7.3
147
8.3
113
|
Verified
6.6
134
Administration
8.1
110
|
Verified
7.5
150
8.4
131
|
Verified
7.3
147
8.1
122
|
Verified
8.0
147
Platform
8.2
107
|
Verified
7.7
143
8.2
85
|
Verified
7.0
132
8.6
136
|
Verified
9.0
147
7.6
85
|
Verified
6.8
143
7.2
63
|
Verified
5.0
134
Generative AI
7.7
21
5.2
52
7.6
21
5.1
50
Artificial Intelligence - Professional Services Automation
Not enough data
4.9
13
Not enough data
4.8
14
Not enough data
5.8
16
Agentic AI - Professional Services Automation
Not enough data
5.2
14
Not enough data
5.1
13
Administration
Not enough data
8.4
205
Not enough data
8.4
201
Not enough data
7.2
183
Not enough data
8.9
209
Not enough data
8.2
198
Not enough data
8.1
202
Maintenance
Not enough data
8.9
215
Not enough data
7.6
176
Communication
Not enough data
8.0
193
Not enough data
5.1
164
Not enough data
5.0
165
Not enough data
6.2
171
Security
Not enough data
7.9
177
Not enough data
8.0
181
Device Support
Not enough data
6.6
181
Not enough data
7.8
188
Not enough data
7.7
192
Performance
Not enough data
7.8
203
Generative AI
Not enough data
5.6
86
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
8.4
189
Not enough data
8.6
198
Not enough data
8.5
199
Not enough data
7.0
173
Not enough data
7.3
164
Not enough data
9.2
197
Not enough data
8.5
190
Platform
Not enough data
8.0
189
Not enough data
Feature Not Available
Not enough data
8.1
189
Not enough data
Feature Not Available
Security
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
Certinia PS Cloud and Syncro are categorized as Professional Services Automation
Unique Categories
Certinia PS Cloud is categorized as Resource Management, ERP Systems, Customer Success, and Project Management
Syncro is categorized as Remote Monitoring & Management (RMM), Remote Support, Remote Desktop, and Endpoint Management
Reviews
Reviewers' Company Size
Certinia PS Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Syncro
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
31.6%
Computer Software
27.2%
Management Consulting
6.3%
Financial Services
3.5%
Hospital & Health Care
3.2%
Other
28.1%
Information Technology and Services
54.2%
Computer & Network Security
24.7%
Computer Networking
3.4%
Consulting
1.6%
Computer Hardware
1.6%
Other
14.5%
Discussions
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3 Comments
TM
I've heard the current integration from OpenAir to SalesForce is more flexible, offers more automation and control and actually easier to setup than the...Read more
What is FinancialForce PSA?
3 Comments
BC
Professional Services Automation. It enables your team to manage projects and the resources and tasks on those projects.Read more
How do I become a FinancialForce partner?
1 Comment
GG
Hi, I’m Gabriel, a research analyst in ERP at G2.
You can find information on how to become a FinancialForce partner on their website:...Read more
What is Synchro software used for?
3 Comments
TY
Its a RMM and PSA tools used by managed service providers and/or internal IT teams Read more
What is Synchro Pro?
1 Comment
RV
The company is SyncroMSP.com and the product is Syncro. This product is a client management tool built to facilitate management of multiple devices like...Read more
What is atera RMM?
1 Comment
NP
Well, Atera RMM is a competing MSP. But, coming from a previous user, they are NOWHERE in the race! Syncro has got them beat in all categories. (Except the...Read more
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