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Compare Certinia PS Cloud and Syncro 
At a Glance
Market Segments
Mid-Market (51.8% of reviews)
Small-Business (89.8% of reviews)
Entry-Level Pricing
No pricing available
$129.00 Per Month
Certinia PS Cloud
Star Rating
(706)4.3 out of 5
Market Segments
Mid-Market (51.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Certinia PS CloudSyncro
Star Rating
(396)4.5 out of 5
Market Segments
Small-Business (89.8% of reviews)
Pros & Cons
Entry-Level Pricing
$129.00 Per Month
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Syncro excels in user satisfaction, boasting a higher overall score compared to Certinia PS Cloud. Users appreciate Syncro's feature-rich environment and its affordability, making it a popular choice for small businesses.
- According to verified reviews, Certinia PS Cloud shines with its deep integration with Salesforce, which provides a unified platform for project and financial data. This integration is particularly beneficial for users looking for real-time visibility into project performance.
- Users say that Syncro's setup process is notably straightforward, allowing for quick implementation. Reviewers highlight the ease of initial setup as a significant advantage, which is especially appealing for smaller operations that need to get up and running quickly.
- Reviewers mention that while Certinia PS Cloud offers robust project management features, it can sometimes struggle with configuration challenges. Users have noted that the platform is extremely useful for managing company or project data, but may require more effort to tailor to specific workflows.
- G2 reviewers highlight that Syncro's ticket management system is a standout feature, with users praising its smart ticket search functionality. This feature allows for efficient resolution tracking, which is a critical need for many small businesses.
- According to recent user feedback, Certinia PS Cloud is recognized for its strong capabilities in project accounting and resource management, with users noting its ability to allocate work transparently and manage employee information effectively. However, it faces challenges in ease of setup compared to Syncro.
Pricing
Entry-Level Pricing
Certinia PS Cloud
No pricing availableSyncro
Core
$129.00
Per Month
Pricing per user / month
- Fully integrated RMM & PSA
- Unlimited RMM agents for Windows & Mac devices
- Powerful scripting engine
Free Trial
Certinia PS Cloud
No trial information availableSyncro
Free Trial is available
Ratings
Meets Requirements
8.3
573
8.8
338
Ease of Use
7.9
574
8.8
345
Ease of Setup
6.9
366
8.7
305
Ease of Admin
7.3
377
8.9
254
Quality of Support
8.1
528
8.5
313
Has the product been a good partner in doing business?
8.4
374
9.1
249
Product Direction (% positive)
8.7
558
9.1
336
Features by Category
Tasks
8.5
8
Not enough data
8.5
8
Not enough data
9.7
6
Not enough data
8.3
7
Not enough data
8.3
7
Not enough data
8.1
7
Not enough data
9.3
7
Not enough data
8.9
6
Not enough data
Projects
9.5
7
Not enough data
9.2
6
Not enough data
9.2
6
Not enough data
9.2
6
Not enough data
9.2
6
Not enough data
9.2
6
Not enough data
8.3
6
Not enough data
8.9
6
Not enough data
8.9
6
Not enough data
9.4
6
Not enough data
9.7
6
Not enough data
Resource Management
9.4
6
Not enough data
8.8
7
Not enough data
9.2
6
Not enough data
Project Monitoring
8.3
6
Not enough data
8.8
7
Not enough data
8.6
6
Not enough data
Generative AI
8.6
6
Not enough data
8.3
6
Not enough data
Agentic AI - Project Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Information
9.1
11
Not enough data
9.0
12
Not enough data
9.4
13
Not enough data
8.9
11
Not enough data
9.0
10
Not enough data
9.1
11
Not enough data
9.1
11
Not enough data
Predictions
8.2
11
Not enough data
8.8
12
Not enough data
9.0
12
Not enough data
8.0
11
Not enough data
Platform
8.8
17
Not enough data
8.1
15
Not enough data
9.1
15
Not enough data
9.3
14
Not enough data
9.0
16
Not enough data
8.9
17
Not enough data
8.7
15
Not enough data
9.3
15
Not enough data
8.4
15
Not enough data
8.6
17
Not enough data
Generative AI
9.0
8
Not enough data
9.3
7
Not enough data
Agentic AI - Customer Success
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management - Remote Monitoring & Management (RMM)
Not enough data
8.9
289
Not enough data
8.7
46
Not enough data
8.0
32
Monitoring and Management
Not enough data
8.8
282
Not enough data
8.5
277
Not enough data
8.2
272
Not enough data
8.1
280
Not enough data
8.8
39
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
8.7
42
Service Management
Not enough data
8.7
275
Not enough data
8.1
32
Not enough data
9.0
51
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
5.8
26
Not enough data
5.5
25
Not enough data
6.0
26
Not enough data
5.6
26
Not enough data
5.3
25
Not enough data
5.2
25
Not enough data
5.3
25
Planning
8.4
44
Not enough data
7.9
47
Not enough data
8.2
49
Not enough data
Optimization
8.1
39
Not enough data
7.9
44
Not enough data
7.8
26
Not enough data
Accounting
8.6
19
Not enough data
8.2
19
Not enough data
8.7
19
Not enough data
7.9
20
Not enough data
8.8
18
Not enough data
8.2
21
Not enough data
8.1
21
Not enough data
8.3
22
Not enough data
8.6
17
Not enough data
7.9
16
Not enough data
8.3
15
Not enough data
8.2
14
Not enough data
8.3
17
Not enough data
7.9
18
Not enough data
8.4
15
Not enough data
8.1
15
Not enough data
8.3
17
Not enough data
8.7
15
Not enough data
Back Office
8.3
16
Not enough data
8.3
15
Not enough data
8.2
12
Not enough data
8.6
15
Not enough data
8.5
18
Not enough data
8.3
13
Not enough data
8.4
15
Not enough data
8.5
17
Not enough data
8.2
15
Not enough data
8.5
17
Not enough data
8.2
15
Not enough data
8.3
14
Not enough data
8.8
20
Not enough data
8.3
11
Not enough data
Front Office
8.5
11
Not enough data
8.0
11
Not enough data
8.3
15
Not enough data
9.1
19
Not enough data
8.1
14
Not enough data
8.6
12
Not enough data
8.3
12
Not enough data
8.6
14
Not enough data
8.5
12
Not enough data
8.2
10
Not enough data
8.8
13
Not enough data
8.3
9
Not enough data
8.3
9
Not enough data
8.3
9
Not enough data
8.5
10
Not enough data
8.2
12
Not enough data
Integration
8.2
12
Not enough data
8.6
17
Not enough data
8.8
15
Not enough data
Logistics
8.9
9
Not enough data
8.5
9
Not enough data
8.8
10
Not enough data
8.7
10
Not enough data
9.3
10
Not enough data
9.2
10
Not enough data
8.1
9
Not enough data
8.7
9
Not enough data
9.0
10
Not enough data
9.1
9
Not enough data
Platform
8.7
18
Not enough data
8.3
14
Not enough data
8.3
15
Not enough data
8.7
17
Not enough data
9.0
19
Not enough data
8.9
19
Not enough data
Production
8.8
8
Not enough data
7.8
9
Not enough data
8.5
10
Not enough data
8.5
8
Not enough data
9.3
14
Not enough data
8.5
9
Not enough data
8.5
10
Not enough data
8.5
10
Not enough data
8.7
9
Not enough data
8.6
7
Not enough data
8.1
7
Not enough data
8.5
8
Not enough data
Reporting & Analytics
9.2
22
Not enough data
9.2
22
Not enough data
8.8
21
Not enough data
Generative AI
7.7
5
Not enough data
8.0
5
Not enough data
Agentic AI - ERP Systems
Not enough data
Not enough data
Customer Management
8.5
95
|
Verified
8.4
156
8.2
98
|
Verified
7.0
146
7.5
74
|
Verified
6.3
144
8.1
76
|
Verified
7.4
152
Project Management
8.7
144
|
Verified
6.2
147
8.9
151
|
Verified
6.2
148
8.7
146
|
Verified
6.6
144
8.6
155
|
Verified
6.6
143
Accounting
8.1
108
|
Verified
6.9
144
8.3
85
|
Verified
7.7
153
8.3
72
7.3
152
8.6
105
|
Verified
6.4
138
8.5
121
|
Verified
6.1
136
Portfolio Management
8.3
75
6.3
136
8.2
74
|
Verified
6.2
135
8.1
91
6.3
137
8.2
67
|
Verified
6.2
133
Analytics
8.2
119
|
Verified
6.2
132
8.5
148
|
Verified
7.3
146
8.3
113
|
Verified
6.6
133
Administration
8.2
110
|
Verified
7.5
149
8.4
131
|
Verified
7.3
146
8.2
122
|
Verified
8.0
146
Platform
8.3
107
|
Verified
7.7
142
8.3
85
|
Verified
6.9
131
8.6
136
|
Verified
9.0
146
7.7
85
|
Verified
6.8
142
7.4
63
|
Verified
5.0
133
Generative AI
7.7
21
5.3
51
7.6
21
5.2
49
Artificial Intelligence - Professional Services Automation
Not enough data
5.3
12
Not enough data
5.1
13
Not enough data
6.2
15
Agentic AI - Professional Services Automation
Not enough data
5.6
13
Not enough data
5.6
12
Administration
Not enough data
8.4
204
Not enough data
8.4
200
Not enough data
7.2
182
Not enough data
8.9
208
Not enough data
8.2
197
Not enough data
8.1
201
Maintenance
Not enough data
8.8
214
Not enough data
7.6
175
Communication
Not enough data
8.0
192
Not enough data
5.2
163
Not enough data
5.1
164
Not enough data
6.2
170
Security
Not enough data
7.9
176
Not enough data
8.0
180
Device Support
Not enough data
6.6
180
Not enough data
7.7
187
Not enough data
7.7
191
Performance
Not enough data
7.8
202
Generative AI
Not enough data
5.7
85
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
8.4
188
Not enough data
8.6
197
Not enough data
8.5
198
Not enough data
7.0
172
Not enough data
7.3
163
Not enough data
9.2
196
Not enough data
8.5
189
Platform
Not enough data
8.0
188
Not enough data
Feature Not Available
Not enough data
8.0
187
Not enough data
Feature Not Available
Security
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
Certinia PS Cloud and Syncro are categorized as Professional Services Automation
Unique Categories
Certinia PS Cloud is categorized as Resource Management, ERP Systems, Customer Success, and Project Management
Syncro is categorized as Remote Monitoring & Management (RMM), Remote Support, Remote Desktop, and Endpoint Management
Reviews
Reviewers' Company Size
Certinia PS Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Syncro
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
31.6%
Computer Software
27.2%
Management Consulting
6.3%
Financial Services
3.5%
Hospital & Health Care
3.2%
Other
28.1%
Information Technology and Services
54.3%
Computer & Network Security
24.9%
Computer Networking
3.5%
Consulting
1.6%
Computer Hardware
1.6%
Other
14.2%
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