# Cerner, MyChart vs Altera Digital Health - EHR Comparison | | Cerner | MyChart | Altera Digital Health - EHR | |---|---|---|---| | **Star Rating** | 3.5 out of 5 | 4.4 out of 5 | 3.3 out of 5 | | **Total Reviews** | 239 | 39 | 88 | | **Largest Market Segment** | Enterprise (70.4% of reviews) | Enterprise (51.4% of reviews) | Enterprise (44.8% of reviews) | | **Entry Level Price** | No pricing available | No pricing available | No pricing available | --- ## Top Pros & Cons ### Cerner Pros: - Charting (1 reviews) - Ease of Use (1 reviews) Cons: - Slow Performance (1 reviews) ### MyChart **Not enough data** ### Altera Digital Health - EHR **Not enough data** --- ## Ratings Comparison | Rating | Cerner | MyChart | Altera Digital Health - EHR | |---|---|---|---| | **Meets Requirements** | 7.7 (188 reviews) | 9.0 (21 reviews) | 7.1 (72 reviews) | | **Ease of Use** | 7.1 (189 reviews) | 8.9 (21 reviews) | 6.8 (74 reviews) | | **Ease of Setup** | 6.5 (28 reviews) | Not enough data | 7.5 (14 reviews) | | **Ease of Admin** | 6.6 (24 reviews) | Not enough data | 7.3 (13 reviews) | | **Quality of Support** | 7.2 (170 reviews) | 8.8 (18 reviews) | 6.4 (65 reviews) | | **Has the product been a good partner in doing business?** | 7.5 (25 reviews) | Not enough data | 7.4 (14 reviews) | | **Product Direction (% positive)** | 6.4 (185 reviews) | 9.3 (17 reviews) | 6.2 (70 reviews) | --- ## Pricing ### Cerner #### Entry-Level Pricing No pricing available #### Free Trial No information available ### MyChart #### Entry-Level Pricing No pricing available #### Free Trial No information available ### Altera Digital Health - EHR #### Entry-Level Pricing No pricing available #### Free Trial No information available --- ## Features Comparison By Category ### Interactive Patient Care Systems (IPC) | Product | Score | Reviews | |---|---|---| | **Cerner** | N/A | N/A | | **MyChart** | 8.5/10 | 15 | | **Altera Digital Health - EHR** | N/A | N/A | #### Interoperability | Feature | Cerner | MyChart | Altera Digital Health - EHR | |---|---|---|---| | **Device Interfacing** | Not enough data | 8.5 (10 reviews) | Not enough data | | **Care Communication** | Not enough data | 7.7 (11 reviews) | Not enough data | | **EHR Integration** | Not enough data | 8.5 (9 reviews) | Not enough data | #### Patient Management | Feature | Cerner | MyChart | Altera Digital Health - EHR | |---|---|---|---| | **Patient Portal** | Not enough data | 9.2 (6 reviews) | Not enough data | | **Assessment** | Not enough data | Not enough data | Not enough data | | **Telehealth** | Not enough data | Not enough data | Not enough data | | **Educational Content** | Not enough data | Not enough data | Not enough data | ### EHR | Product | Score | Reviews | |---|---|---| | **Cerner** | 7.8/10 | 24 | | **MyChart** | N/A | N/A | | **Altera Digital Health - EHR** | 9.4/10 | 6 | #### Clinical Workflow Management | Feature | Cerner | MyChart | Altera Digital Health - EHR | |---|---|---|---| | **Multiple Medical Provider Access** | 8.2 (20 reviews) | Not enough data | 9.2 (6 reviews) | | **Ancillary Care Provider Access** | 8.1 (17 reviews) | Not enough data | 9.7 (5 reviews) | | **Meaningful Use Reporting** | 6.9 (20 reviews) | Not enough data | 9.7 (6 reviews) | | **Clinical Documentation** | 7.9 (21 reviews) | Not enough data | 10.0 (6 reviews) | #### Patient Health Information Management | Feature | Cerner | MyChart | Altera Digital Health - EHR | |---|---|---|---| | **ePHI Storage** | 8.1 (20 reviews) | Not enough data | 9.0 (5 reviews) | | **Interoperability** | 7.8 (15 reviews) | Not enough data | 8.9 (6 reviews) | | **Patient Workflow Management** | 7.8 (20 reviews) | Not enough data | 9.4 (6 reviews) | #### Agentic AI - EHR | Feature | Cerner | MyChart | Altera Digital Health - EHR | |---|---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | ### Patient Engagement | Product | Score | Reviews | |---|---|---| | **Cerner** | N/A | N/A | | **MyChart** | N/A | N/A | | **Altera Digital Health - EHR** | N/A | N/A | #### Patient-Centered Functions | Feature | Cerner | MyChart | Altera Digital Health - EHR | |---|---|---|---| | **Online Presence Management** | Not enough data | Not enough data | Not enough data | | **Patient Feedback Management** | Not enough data | Not enough data | Not enough data | | **Patient Portal** | Not enough data | Not enough data | Not enough data | | **Patient Communications** | Not enough data | Not enough data | Not enough data | | **Integration with Wearables** | Not enough data | Not enough data | Not enough data | #### Operations | Feature | Cerner | MyChart | Altera Digital Health - EHR | |---|---|---|---| | **Workflow Management** | Not enough data | Not enough data | Not enough data | | **Interoperability** | Not enough data | Not enough data | Not enough data | | **Digital Intake Forms** | Not enough data | Not enough data | Not enough data | | **Engagement Measuring** | Not enough data | Not enough data | Not enough data | | **Patient Satisfaction Management** | Not enough data | Not enough data | Not enough data | | **EHR Integration** | Not enough data | Not enough data | Not enough data | | **IPC Systems Integration** | Not enough data | Not enough data | Not enough data | #### Generative AI | Feature | Cerner | MyChart | Altera Digital Health - EHR | |---|---|---|---| | **AI Text Summarization** | Not enough data | Not enough data | Not enough data | ### Medical Practice Management | Product | Score | Reviews | |---|---|---| | **Cerner** | 7.7/10 | 8 | | **MyChart** | N/A | N/A | | **Altera Digital Health - EHR** | N/A | N/A | #### Operations Management | Feature | Cerner | MyChart | Altera Digital Health - EHR | |---|---|---|---| | **Administrative Processes** | 7.5 (6 reviews) | Not enough data | Not enough data | | **Back Office Processes** | 7.8 (6 reviews) | Not enough data | Not enough data | | **Workflow Coordination** | 7.5 (8 reviews) | Not enough data | Not enough data | | **Practice Specialty Support** | 6.9 (6 reviews) | Not enough data | Not enough data | #### Added Efficiencies | Feature | Cerner | MyChart | Altera Digital Health - EHR | |---|---|---|---| | **Integration with EHRs** | 7.9 (7 reviews) | Not enough data | Not enough data | | **Compliance** | 8.6 (6 reviews) | Not enough data | Not enough data | | **Integration with Billing Software** | 7.5 (6 reviews) | Not enough data | Not enough data | | **Patient Information Management** | 7.5 (6 reviews) | Not enough data | Not enough data | ### AI Patient Engagement & Operations | Product | Score | Reviews | |---|---|---| | **Cerner** | N/A | N/A | | **MyChart** | N/A | N/A | | **Altera Digital Health - EHR** | N/A | N/A | #### Patient Communication & Engagement | Feature | Cerner | MyChart | Altera Digital Health - EHR | |---|---|---|---| | **Personalized Patient Outreach** | Not enough data | Not enough data | Not enough data | | **Intelligent Chatbots & Virtual Assistants** | Not enough data | Not enough data | Not enough data | | **Two-Way Patient Messaging** | Not enough data | Not enough data | Not enough data | | **AI-Powered Appointment Reminders** | Not enough data | Not enough data | Not enough data | #### Scheduling & Access Optimization | Feature | Cerner | MyChart | Altera Digital Health - EHR | |---|---|---|---| | **Self-Service Appointment Scheduling** | Not enough data | Not enough data | Not enough data | | **Digital Intake & Pre-Visit Forms** | Not enough data | Not enough data | Not enough data | | **AI-Based Scheduling Optimization** | Not enough data | Not enough data | Not enough data | | **Waitlist & Cancellation Management** | Not enough data | Not enough data | Not enough data | #### Care Coordination & Automation | Feature | Cerner | MyChart | Altera Digital Health - EHR | |---|---|---|---| | **Risk Stratification & Patient Prioritization** | Not enough data | Not enough data | Not enough data | | **Automated Care Pathway Guidance** | Not enough data | Not enough data | Not enough data | | **Referral Management** | Not enough data | Not enough data | Not enough data | #### Operational Intelligence & Integration | Feature | Cerner | MyChart | Altera Digital Health - EHR | |---|---|---|---| | **Predictive No-Show Analytics** | Not enough data | Not enough data | Not enough data | | **EHR & Practice Management Integration** | Not enough data | Not enough data | Not enough data | | **Operational Performance Dashboards** | Not enough data | Not enough data | Not enough data | --- ## Categories **Unique to Cerner (2):** [Medical Practice Management Software](https://www.g2.com/categories/medical-practice-management), [EHR Software](https://www.g2.com/categories/ehr) **Unique to MyChart (3):** [Patient Engagement Software](https://www.g2.com/categories/patient-engagement), [Interactive Patient Care Systems (IPC)](https://www.g2.com/categories/interactive-patient-care-systems-ipc), [AI Patient Engagement & Operations Software](https://www.g2.com/categories/ai-patient-engagement-operations) **Unique to Altera Digital Health - EHR (1):** [EHR Software](https://www.g2.com/categories/ehr) --- ## Reviewer Demographics ### By Company Size | Segment | Cerner | MyChart | Altera Digital Health - EHR | |---|---|---|---| | **Small-Business** | 4.9% | 40.5% | 21.8% | | **Mid-Market** | 24.7% | 8.1% | 33.3% | | **Enterprise** | 70.4% | 51.4% | 44.8% | ### By Industry #### Cerner - **Hospital & Health Care:** 78.5% - **Medical Practice:** 9.0% - **Health, Wellness and Fitness:** 4.5% - **Mental Health Care:** 2.2% - **Staffing and Recruiting:** 1.3% - **Higher Education:** 0.9% - **Security and Investigations:** 0.4% - **Non-Profit Organization Management:** 0.4% - **Individual & Family Services:** 0.4% - **Government Administration:** 0.4% - **Other:** 1.8% #### MyChart - **Hospital & Health Care:** 51.4% - **Health, Wellness and Fitness:** 10.8% - **Medical Practice:** 5.4% - **Management Consulting:** 5.4% - **Biotechnology:** 5.4% - **Wireless:** 2.7% - **Translation and Localization:** 2.7% - **Insurance:** 2.7% - **Food Production:** 2.7% - **Financial Services:** 2.7% - **Other:** 8.1% #### Altera Digital Health - EHR - **Hospital & Health Care:** 72.4% - **Medical Practice:** 11.5% - **Research:** 3.4% - **Mental Health Care:** 2.3% - **Health, Wellness and Fitness:** 2.3% - **Philanthropy:** 1.1% - **Medical Devices:** 1.1% - **Information Technology and Services:** 1.1% - **Higher Education:** 1.1% - **Computer Software:** 1.1% - **Other:** 2.3% --- ## Alternatives ### Alternatives to Cerner - [Epic](https://www.g2.com/products/epic/reviews) — 4.2/5 stars (937 reviews) - [eClinicalWorks](https://www.g2.com/products/eclinicalworks/reviews) — 3.7/5 stars (157 reviews) - [WebPT](https://www.g2.com/products/webpt/reviews) — 4.4/5 stars (162 reviews) - [Tebra (previously Kareo + PatientPop)](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews) — 4.1/5 stars (257 reviews) - [NextGen Healthcare EHR](https://www.g2.com/products/nextgen-healthcare-ehr/reviews) — 3.7/5 stars (166 reviews) - [Meditech Expanse](https://www.g2.com/products/meditech-expanse/reviews) — 3.1/5 stars (116 reviews) - [ModMed](https://www.g2.com/products/modmed/reviews) — 4.5/5 stars (330 reviews) - [Carepatron](https://www.g2.com/products/carepatron/reviews) — 4.5/5 stars (527 reviews) - [EHRYourWay](https://www.g2.com/products/ehryourway/reviews) — 4.7/5 stars (338 reviews) - [Practice Better](https://www.g2.com/products/practice-better/reviews) — 4.7/5 stars (297 reviews) ### Alternatives to MyChart - [Agentforce Health (formerly Salesforce Health Cloud)](https://www.g2.com/products/agentforce-health-formerly-salesforce-health-cloud/reviews) — 3.9/5 stars (36 reviews) - [FollowMyHealth](https://www.g2.com/products/followmyhealth/reviews) — 3.5/5 stars (23 reviews) - [Weave](https://www.g2.com/products/weave-weave/reviews) — 4.6/5 stars (433 reviews) - [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4060 reviews) - [Carepatron](https://www.g2.com/products/carepatron/reviews) — 4.5/5 stars (527 reviews) - [Spruce Health](https://www.g2.com/products/spruce-health/reviews) — 4.7/5 stars (338 reviews) - [ModMed](https://www.g2.com/products/modmed/reviews) — 4.5/5 stars (330 reviews) - [EHRYourWay](https://www.g2.com/products/ehryourway/reviews) — 4.7/5 stars (338 reviews) - [Pabau Practice Management](https://www.g2.com/products/pabau-practice-management/reviews) — 4.8/5 stars (304 reviews) - [Practice Better](https://www.g2.com/products/practice-better/reviews) — 4.7/5 stars (297 reviews) ### Alternatives to Altera Digital Health - EHR - [Epic](https://www.g2.com/products/epic/reviews) — 4.2/5 stars (937 reviews) - [Meditech Expanse](https://www.g2.com/products/meditech-expanse/reviews) — 3.1/5 stars (116 reviews) - [eClinicalWorks](https://www.g2.com/products/eclinicalworks/reviews) — 3.7/5 stars (157 reviews) - [NextGen Healthcare EHR](https://www.g2.com/products/nextgen-healthcare-ehr/reviews) — 3.7/5 stars (166 reviews) - [ModMed](https://www.g2.com/products/modmed/reviews) — 4.5/5 stars (330 reviews) - [Carepatron](https://www.g2.com/products/carepatron/reviews) — 4.5/5 stars (527 reviews) - [EHRYourWay](https://www.g2.com/products/ehryourway/reviews) — 4.7/5 stars (338 reviews) - [Tebra (previously Kareo + PatientPop)](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews) — 4.1/5 stars (257 reviews) - [Pabau Practice Management](https://www.g2.com/products/pabau-practice-management/reviews) — 4.8/5 stars (304 reviews) - [Practice Better](https://www.g2.com/products/practice-better/reviews) — 4.7/5 stars (297 reviews) --- ## Top Discussions ### Cerner No discussions available for this product. ### MyChart - Title: [What are the benefits of MyChart?](https://www.g2.com/discussions/what-are-the-benefits-of-mychart) — 1 comment > **Top comment:** "Being able to have access to medical records past & present. It's also handy to communicate with the doctor concerning prescription refills &..." ### Altera Digital Health - EHR No discussions available for this product. --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/cerner-vs-mychart-vs-altera-digital-health-ehr)