# CentralReach, Epic vs Altera Digital Health - EHR Comparison | | CentralReach | Epic | Altera Digital Health - EHR | |---|---|---|---| | **Star Rating** | 3.7 out of 5 | 4.2 out of 5 | 3.3 out of 5 | | **Total Reviews** | 64 | 937 | 88 | | **Largest Market Segment** | Mid-Market (62.7% of reviews) | Enterprise (77.2% of reviews) | Enterprise (44.8% of reviews) | | **Entry Level Price** | No pricing available | No pricing available | No pricing available | --- ## Top Pros & Cons ### CentralReach **Not enough data** ### Epic Pros: - Data Security (3 reviews) - Ease of Use (3 reviews) Cons: - Interface Issues (2 reviews) - Learning Curve (2 reviews) ### Altera Digital Health - EHR **Not enough data** --- ## Ratings Comparison | Rating | CentralReach | Epic | Altera Digital Health - EHR | |---|---|---|---| | **Meets Requirements** | 8.5 (49 reviews) | 8.8 (772 reviews) | 7.1 (72 reviews) | | **Ease of Use** | 7.9 (50 reviews) | 8.1 (783 reviews) | 6.8 (74 reviews) | | **Ease of Setup** | 6.8 (18 reviews) | 7.2 (99 reviews) | 7.5 (14 reviews) | | **Ease of Admin** | 8.1 (17 reviews) | 7.7 (92 reviews) | 7.3 (13 reviews) | | **Quality of Support** | 7.9 (46 reviews) | 8.2 (736 reviews) | 6.4 (65 reviews) | | **Has the product been a good partner in doing business?** | 8.8 (16 reviews) | 8.4 (90 reviews) | 7.4 (14 reviews) | | **Product Direction (% positive)** | 8.3 (48 reviews) | 9.0 (763 reviews) | 6.2 (70 reviews) | --- ## Pricing ### CentralReach #### Entry-Level Pricing No pricing available #### Free Trial No information available ### Epic #### Entry-Level Pricing No pricing available #### Free Trial No information available ### Altera Digital Health - EHR #### Entry-Level Pricing No pricing available #### Free Trial No information available --- ## Features Comparison By Category ### Mental Health | Product | Score | Reviews | |---|---|---| | **CentralReach** | N/A | N/A | | **Epic** | N/A | N/A | | **Altera Digital Health - EHR** | N/A | N/A | #### Administrative | Feature | CentralReach | Epic | Altera Digital Health - EHR | |---|---|---|---| | **Workflow Management** | Not enough data | Not enough data | Not enough data | | **Billing** | Not enough data | Not enough data | Not enough data | | **Security and Authorization** | Not enough data | Not enough data | Not enough data | | **Practice Management** | Not enough data | Not enough data | Not enough data | | **Compliance** | Not enough data | Not enough data | Not enough data | | **Insurance Management** | Not enough data | Not enough data | Not enough data | | **Appointment Scheduler** | Not enough data | Not enough data | Not enough data | | **Patient Portal** | Not enough data | Not enough data | Not enough data | | **HIPAA Compliance** | Not enough data | Not enough data | Not enough data | #### Clinical | Feature | CentralReach | Epic | Altera Digital Health - EHR | |---|---|---|---| | **Patient Records** | Not enough data | Not enough data | Not enough data | | **Specialty EHR Templates** | Not enough data | Not enough data | Not enough data | | **Interoperability** | Not enough data | Not enough data | Not enough data | | **Documentation** | Not enough data | Not enough data | Not enough data | | **E-Prescription** | Not enough data | Not enough data | Not enough data | ### Medical Staff Scheduling | Product | Score | Reviews | |---|---|---| | **CentralReach** | 8.7/10 | 8 | | **Epic** | N/A | N/A | | **Altera Digital Health - EHR** | N/A | N/A | #### Operations | Feature | CentralReach | Epic | Altera Digital Health - EHR | |---|---|---|---| | **Automated Scheduling** | 8.9 (6 reviews) | Not enough data | Not enough data | | **Absence Management** | Not enough data | Not enough data | Not enough data | | **Mobile Access** | 7.4 (7 reviews) | Not enough data | Not enough data | | **Resource Management** | 8.9 (6 reviews) | Not enough data | Not enough data | #### Administrative | Feature | CentralReach | Epic | Altera Digital Health - EHR | |---|---|---|---| | **Employee Work Status** | 8.9 (6 reviews) | Not enough data | Not enough data | | **Days-Off Approval** | Not enough data | Not enough data | Not enough data | | **Time Tracking** | 9.3 (7 reviews) | Not enough data | Not enough data | | **Staffing Data** | 8.9 (6 reviews) | Not enough data | Not enough data | | **Mass Notifications** | Feature Not Available | Not enough data | Not enough data | ### EHR | Product | Score | Reviews | |---|---|---| | **CentralReach** | N/A | N/A | | **Epic** | 9.0/10 | 145 | | **Altera Digital Health - EHR** | 9.4/10 | 6 | #### Clinical Workflow Management | Feature | CentralReach | Epic | Altera Digital Health - EHR | |---|---|---|---| | **Multiple Medical Provider Access** | Not enough data | 9.1 (115 reviews) | 9.2 (6 reviews) | | **Ancillary Care Provider Access** | Not enough data | 8.9 (104 reviews) | 9.7 (5 reviews) | | **Meaningful Use Reporting** | Not enough data | 8.9 (106 reviews) | 9.7 (6 reviews) | | **Clinical Documentation** | Not enough data | 9.0 (124 reviews) | 10.0 (6 reviews) | #### Patient Health Information Management | Feature | CentralReach | Epic | Altera Digital Health - EHR | |---|---|---|---| | **ePHI Storage** | Not enough data | 9.1 (107 reviews) | 9.0 (5 reviews) | | **Interoperability** | Not enough data | 8.9 (102 reviews) | 8.9 (6 reviews) | | **Patient Workflow Management** | Not enough data | 8.9 (121 reviews) | 9.4 (6 reviews) | #### Agentic AI - EHR | Feature | CentralReach | Epic | Altera Digital Health - EHR | |---|---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | ### Medical Practice Management | Product | Score | Reviews | |---|---|---| | **CentralReach** | N/A | N/A | | **Epic** | 8.8/10 | 25 | | **Altera Digital Health - EHR** | N/A | N/A | #### Operations Management | Feature | CentralReach | Epic | Altera Digital Health - EHR | |---|---|---|---| | **Administrative Processes** | Not enough data | 8.6 (18 reviews) | Not enough data | | **Back Office Processes** | Not enough data | 8.6 (19 reviews) | Not enough data | | **Workflow Coordination** | Not enough data | 8.8 (23 reviews) | Not enough data | | **Practice Specialty Support** | Not enough data | 8.1 (20 reviews) | Not enough data | #### Added Efficiencies | Feature | CentralReach | Epic | Altera Digital Health - EHR | |---|---|---|---| | **Integration with EHRs** | Not enough data | 8.8 (21 reviews) | Not enough data | | **Compliance** | Not enough data | 9.4 (23 reviews) | Not enough data | | **Integration with Billing Software** | Not enough data | 9.2 (18 reviews) | Not enough data | | **Patient Information Management** | Not enough data | 9.0 (23 reviews) | Not enough data | ### Clinical Decision Support | Product | Score | Reviews | |---|---|---| | **CentralReach** | N/A | N/A | | **Epic** | 8.0/10 | 13 | | **Altera Digital Health - EHR** | N/A | N/A | #### Decision Analysis | Feature | CentralReach | Epic | Altera Digital Health - EHR | |---|---|---|---| | **Discussion Archive** | Not enough data | 8.6 (12 reviews) | Not enough data | | **Roadmapping** | Not enough data | 7.7 (11 reviews) | Not enough data | | **Artificial Intelligence** | Not enough data | 7.3 (10 reviews) | Not enough data | | **Decision Tracking** | Not enough data | 8.0 (11 reviews) | Not enough data | #### Integration | Feature | CentralReach | Epic | Altera Digital Health - EHR | |---|---|---|---| | **Data** | Not enough data | 8.5 (11 reviews) | Not enough data | | **Applications** | Not enough data | 8.2 (11 reviews) | Not enough data | #### Management | Feature | CentralReach | Epic | Altera Digital Health - EHR | |---|---|---|---| | **Catalog** | Not enough data | 8.3 (11 reviews) | Not enough data | | **Collaboration** | Not enough data | 8.2 (11 reviews) | Not enough data | #### Analytics | Feature | CentralReach | Epic | Altera Digital Health - EHR | |---|---|---|---| | **Impact analysis** | Not enough data | 7.8 (10 reviews) | Not enough data | | **Simulation** | Not enough data | 7.5 (10 reviews) | Not enough data | | **Risk Factors** | Not enough data | 8.0 (9 reviews) | Not enough data | #### Agentic AI - Clinical Decision Support | Feature | CentralReach | Epic | Altera Digital Health - EHR | |---|---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | ### Medical Billing | Product | Score | Reviews | |---|---|---| | **CentralReach** | N/A | N/A | | **Epic** | N/A | N/A | | **Altera Digital Health - EHR** | N/A | N/A | #### Agentic AI - Medical Billing | Feature | CentralReach | Epic | Altera Digital Health - EHR | |---|---|---|---| | **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | ### Applied Behavior Analysis (ABA) | Product | Score | Reviews | |---|---|---| | **CentralReach** | N/A | N/A | | **Epic** | N/A | N/A | | **Altera Digital Health - EHR** | N/A | N/A | #### Clinical - Applied Behavior Analysis (ABA) | Feature | CentralReach | Epic | Altera Digital Health - EHR | |---|---|---|---| | **Patient Records** | Not enough data | Not enough data | Not enough data | | **ABC Charts** | Not enough data | Not enough data | Not enough data | | **DTT Programming** | Not enough data | Not enough data | Not enough data | | **Specialty EHR Templates** | Not enough data | Not enough data | Not enough data | | **E-Prescription** | Not enough data | Not enough data | Not enough data | #### Administrative - Applied Behavior Analysis (ABA) | Feature | CentralReach | Epic | Altera Digital Health - EHR | |---|---|---|---| | **Caregiver Portal** | Not enough data | Not enough data | Not enough data | | **Insurance and Billing Management** | Not enough data | Not enough data | Not enough data | | **Compliance** | Not enough data | Not enough data | Not enough data | | **Security and Authorization** | Not enough data | Not enough data | Not enough data | | **HIPAA Compliance** | Not enough data | Not enough data | Not enough data | | **Appointment Scheduler** | Not enough data | Not enough data | Not enough data | ### Long Term Post Acute Care | Product | Score | Reviews | |---|---|---| | **CentralReach** | N/A | N/A | | **Epic** | N/A | N/A | | **Altera Digital Health - EHR** | N/A | N/A | #### Clinical Care - Long Term Post Acute Care | Feature | CentralReach | Epic | Altera Digital Health - EHR | |---|---|---|---| | **Care Plan Management** | Not enough data | Not enough data | Not enough data | | **Rehab Progress Tracking** | Not enough data | Not enough data | Not enough data | | **Care & Discharge Planning** | Not enough data | Not enough data | Not enough data | | **Point‑of‑Care Documentation** | Not enough data | Not enough data | Not enough data | #### Financial / Revenue Cycle - Long Term Post Acute Care | Feature | CentralReach | Epic | Altera Digital Health - EHR | |---|---|---|---| | **Claim Submission & Scrubbing** | Not enough data | Not enough data | Not enough data | #### Analytics & Quality / Compliance - Long Term Post Acute Care | Feature | CentralReach | Epic | Altera Digital Health - EHR | |---|---|---|---| | **Quality Measures & Outcomes Tracking** | Not enough data | Not enough data | Not enough data | | **Predictive Risk Stratification** | Not enough data | Not enough data | Not enough data | #### Operations & Workforce - Long Term Post Acute Care | Feature | CentralReach | Epic | Altera Digital Health - EHR | |---|---|---|---| | **Scheduling & Staffing Optimization** | Not enough data | Not enough data | Not enough data | | **Task & Workflow Management** | Not enough data | Not enough data | Not enough data | ### AI Patient Engagement & Operations | Product | Score | Reviews | |---|---|---| | **CentralReach** | N/A | N/A | | **Epic** | N/A | N/A | | **Altera Digital Health - EHR** | N/A | N/A | #### Patient Communication & Engagement | Feature | CentralReach | Epic | Altera Digital Health - EHR | |---|---|---|---| | **Personalized Patient Outreach** | Not enough data | Not enough data | Not enough data | | **Intelligent Chatbots & Virtual Assistants** | Not enough data | Not enough data | Not enough data | | **Two-Way Patient Messaging** | Not enough data | Not enough data | Not enough data | | **AI-Powered Appointment Reminders** | Not enough data | Not enough data | Not enough data | #### Scheduling & Access Optimization | Feature | CentralReach | Epic | Altera Digital Health - EHR | |---|---|---|---| | **Self-Service Appointment Scheduling** | Not enough data | Not enough data | Not enough data | | **Digital Intake & Pre-Visit Forms** | Not enough data | Not enough data | Not enough data | | **AI-Based Scheduling Optimization** | Not enough data | Not enough data | Not enough data | | **Waitlist & Cancellation Management** | Not enough data | Not enough data | Not enough data | #### Care Coordination & Automation | Feature | CentralReach | Epic | Altera Digital Health - EHR | |---|---|---|---| | **Risk Stratification & Patient Prioritization** | Not enough data | Not enough data | Not enough data | | **Automated Care Pathway Guidance** | Not enough data | Not enough data | Not enough data | | **Referral Management** | Not enough data | Not enough data | Not enough data | #### Operational Intelligence & Integration | Feature | CentralReach | Epic | Altera Digital Health - EHR | |---|---|---|---| | **Predictive No-Show Analytics** | Not enough data | Not enough data | Not enough data | | **EHR & Practice Management Integration** | Not enough data | Not enough data | Not enough data | | **Operational Performance Dashboards** | Not enough data | Not enough data | Not enough data | --- ## Categories **Unique to CentralReach (6):** [Medical Staff Scheduling Software](https://www.g2.com/categories/medical-staff-scheduling), [Mental Health Software](https://www.g2.com/categories/mental-health), [Medical Practice Management Software](https://www.g2.com/categories/medical-practice-management), [Patient Scheduling Software](https://www.g2.com/categories/patient-scheduling), [Medical Billing Software](https://www.g2.com/categories/medical-billing), [Applied Behavior Analysis (ABA) ](https://www.g2.com/categories/applied-behavior-analysis-aba) **Unique to Epic (5):** [Clinical Decision Support](https://www.g2.com/categories/clinical-decision-support), [Long Term Post Acute Care](https://www.g2.com/categories/long-term-post-acute-care), [EHR Software](https://www.g2.com/categories/ehr), [Medical Practice Management Software](https://www.g2.com/categories/medical-practice-management), [AI Patient Engagement & Operations Software](https://www.g2.com/categories/ai-patient-engagement-operations) **Unique to Altera Digital Health - EHR (1):** [EHR Software](https://www.g2.com/categories/ehr) --- ## Reviewer Demographics ### By Company Size | Segment | CentralReach | Epic | Altera Digital Health - EHR | |---|---|---|---| | **Small-Business** | 27.1% | 6.4% | 21.8% | | **Mid-Market** | 62.7% | 16.4% | 33.3% | | **Enterprise** | 10.2% | 77.2% | 44.8% | ### By Industry #### CentralReach - **Mental Health Care:** 32.2% - **Individual & Family Services:** 18.6% - **Hospital & Health Care:** 15.3% - **Medical Practice:** 13.6% - **Health, Wellness and Fitness:** 8.5% - **Public Policy:** 1.7% - **Program Development:** 1.7% - **Primary/Secondary Education:** 1.7% - **Non-Profit Organization Management:** 1.7% - **Information Technology and Services:** 1.7% - **Other:** 3.4% #### Epic - **Hospital & Health Care:** 74.7% - **Medical Practice:** 9.5% - **Health, Wellness and Fitness:** 5.4% - **Higher Education:** 2.2% - **Mental Health Care:** 1.0% - **Insurance:** 0.8% - **Research:** 0.7% - **Pharmaceuticals:** 0.6% - **Information Technology and Services:** 0.6% - **Retail:** 0.4% - **Other:** 4.1% #### Altera Digital Health - EHR - **Hospital & Health Care:** 72.4% - **Medical Practice:** 11.5% - **Research:** 3.4% - **Mental Health Care:** 2.3% - **Health, Wellness and Fitness:** 2.3% - **Philanthropy:** 1.1% - **Medical Devices:** 1.1% - **Information Technology and Services:** 1.1% - **Higher Education:** 1.1% - **Computer Software:** 1.1% - **Other:** 2.3% --- ## Alternatives ### Alternatives to CentralReach - [ShiftWizard](https://www.g2.com/products/shiftwizard/reviews) — 4.3/5 stars (405 reviews) - [Humanity Schedule by TCP](https://www.g2.com/products/humanity-schedule-by-tcp/reviews) — 4.3/5 stars (1073 reviews) - [Carepatron](https://www.g2.com/products/carepatron/reviews) — 4.5/5 stars (527 reviews) - [Weave](https://www.g2.com/products/weave-weave/reviews) — 4.6/5 stars (433 reviews) - [EHRYourWay](https://www.g2.com/products/ehryourway/reviews) — 4.7/5 stars (338 reviews) - [ModMed](https://www.g2.com/products/modmed/reviews) — 4.5/5 stars (349 reviews) - [OnPage](https://www.g2.com/products/onpage/reviews) — 4.3/5 stars (313 reviews) - [Pabau Practice Management](https://www.g2.com/products/pabau-practice-management/reviews) — 4.7/5 stars (304 reviews) - [Practice Better](https://www.g2.com/products/practice-better/reviews) — 4.7/5 stars (297 reviews) - [Tebra (previously Kareo + PatientPop)](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews) — 4.1/5 stars (257 reviews) ### Alternatives to Epic - [Tebra (previously Kareo + PatientPop)](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews) — 4.1/5 stars (257 reviews) - [ModMed](https://www.g2.com/products/modmed/reviews) — 4.5/5 stars (349 reviews) - [Cerner](https://www.g2.com/products/cerner/reviews) — 3.5/5 stars (239 reviews) - [WebPT](https://www.g2.com/products/webpt/reviews) — 4.4/5 stars (162 reviews) - [eClinicalWorks](https://www.g2.com/products/eclinicalworks/reviews) — 3.7/5 stars (157 reviews) - [Practice Fusion](https://www.g2.com/products/practice-fusion/reviews) — 3.8/5 stars (62 reviews) - [PointClickCare Senior Living Platform](https://www.g2.com/products/pointclickcare-senior-living-platform/reviews) — 4.2/5 stars (26 reviews) - [Carepatron](https://www.g2.com/products/carepatron/reviews) — 4.5/5 stars (527 reviews) - [PointClickCare Skilled Nursing Platform](https://www.g2.com/products/pointclickcare-skilled-nursing-platform/reviews) — 4.5/5 stars (16 reviews) - [EHRYourWay](https://www.g2.com/products/ehryourway/reviews) — 4.7/5 stars (338 reviews) ### Alternatives to Altera Digital Health - EHR - [Cerner](https://www.g2.com/products/cerner/reviews) — 3.5/5 stars (239 reviews) - [Meditech Expanse](https://www.g2.com/products/meditech-expanse/reviews) — 3.1/5 stars (116 reviews) - [eClinicalWorks](https://www.g2.com/products/eclinicalworks/reviews) — 3.7/5 stars (157 reviews) - [NextGen Healthcare EHR](https://www.g2.com/products/nextgen-healthcare-ehr/reviews) — 3.7/5 stars (167 reviews) - [ModMed](https://www.g2.com/products/modmed/reviews) — 4.5/5 stars (349 reviews) - [Carepatron](https://www.g2.com/products/carepatron/reviews) — 4.5/5 stars (527 reviews) - [EHRYourWay](https://www.g2.com/products/ehryourway/reviews) — 4.7/5 stars (338 reviews) - [Tebra (previously Kareo + PatientPop)](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews) — 4.1/5 stars (257 reviews) - [Pabau Practice Management](https://www.g2.com/products/pabau-practice-management/reviews) — 4.7/5 stars (304 reviews) - [Practice Better](https://www.g2.com/products/practice-better/reviews) — 4.7/5 stars (297 reviews) --- ## Top Discussions ### CentralReach - Title: [Is CentralReach a EMR?](https://www.g2.com/discussions/is-centralreach-a-emr) — 1 comment > **Top comment:** "CentralReach is an EMR, practice management, and clinical platform for Applied Behavior Analysis (ABA) practices and others who provide autism and..." - Title: [Does CentralReach track location?](https://www.g2.com/discussions/does-centralreach-track-location) — 1 comment > **Top comment:** "Yes, the app does." - Title: [What is CentralReach used for?](https://www.g2.com/discussions/what-is-centralreach-used-for) — 1 comment > **Top comment:** "ABA data collection" ### Epic - Title: [What does Epic software do?](https://www.g2.com/discussions/what-does-epic-software-do) — 2 comments > **Top comment:** "Electronic health record utilized by many hospitals and hospital systems" - Title: [What is the easiest way to access inputting diagnoses?](https://www.g2.com/discussions/26725-what-is-the-easiest-way-to-access-inputting-diagnoses) — 2 comments, 1 upvote > **Top comment:** "if sending to another physician via a referral, there is a field called dx/px; where you can either free text the diagnosis / procedure, or use one of the..." - Title: [What is the easiest way to access inputting diagnoses?](https://www.g2.com/discussions/25537-what-is-the-easiest-way-to-access-inputting-diagnoses) — 2 comments, 1 upvote > **Top comment:** "I am searching for this too. I am finding that people are frustrated and possibly not using to exact diagnosis." - Title: [Why is epic software so popular?](https://www.g2.com/discussions/why-is-epic-software-so-popular) — 1 comment > **Top comment:** "Easy and convenient whether you are a user or provider. " - Title: [What is the easiest way to access inputting diagnoses?](https://www.g2.com/discussions/what-is-the-easiest-way-to-access-inputting-diagnoses-bd0b4619-7145-41b2-9dfd-44b496bc9150) — 1 comment > **Top comment:** "Summary, SBARP, and you can edit their problem list!" ### Altera Digital Health - EHR No discussions available for this product. --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/centralreach-vs-epic-vs-altera-digital-health-ehr)