Link copied to clipboard # CentralReach vs Epic Comparison - What are their main differences? Share [ Export ](/compare/centralreach/epic/export.csv) CentralReachEpic[+ Add Product](#) Pricing **CentralReach** No pricing available **Epic** No pricing available **Pricing Insights** from reviews Perceived Cost **CentralReach** $$$$$ **Epic** $$$$$ Average Discount **CentralReach** Not enough reviews yet **Epic** 16% Uncover valuable pricing insights from real user feedback to improve your shopping experience. See it for free Time to Implement **CentralReach** 6 months Based on 100 responses **Epic** 6 months Based on 100 responses Return on Investment **CentralReach** 6 months Based on 100 responses **Epic** 6 months Based on 100 responses ![CentralReach](https://images.g2crowd.com/uploads/product/hd_favicon/e5a10eb59f46eae2e6bee13c27df6556/centralreach.svg "CentralReach") ![Epic](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_1d691480aa3fba0192c2518d27b928f0/epic.jpeg "Epic") G2 offers free advice on this comparison. Chat with an expert How would you like to receive Software Advice? ![](/assets/advisor_router/laptop_form-f1a7012279826105416befde8d882ffc7589b1f9db09c93a1379d601cafe8e0d.svg) FormAnswer questions at your own pace, no call required. ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg) AI AgentChat live and get a recommendation in minutes. ![](/assets/advisor_router/phone_call_picker-c48821ec36f4182d8ee3e54cfbd3937500eec54d7b7e0cfb80dc80a8a733842f.svg) Phone CallTalk it through live with a software advisor. **Pros & Cons** from reviews **CentralReach** Not enough data **Epic** [ Data Security (3) ](https://www.g2.com/products/epic/reviews?filters%5Bsentiment_snippet%5D=1953366&qs=pros-and-cons#reviews)[ Ease of Use (3) ](https://www.g2.com/products/epic/reviews?filters%5Bsentiment_snippet%5D=1554969&qs=pros-and-cons#reviews)[ Interface Issues (2) ](https://www.g2.com/products/epic/reviews?filters%5Bsentiment_snippet%5D=1953361&qs=pros-and-cons#reviews)[ Learning Curve (2) ](https://www.g2.com/products/epic/reviews?filters%5Bsentiment_snippet%5D=1556019&qs=pros-and-cons#reviews) Integrations **CentralReach** Not enough data **Epic** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_75d3d8d0c2412f3e453727cadaf050ef/abridge.jpg "Product Avatar Image") Abridge ](https://www.g2.com/products/abridge/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_fcacec6732ffb2e49c7a1516784aac72/haiku.png "Product Avatar Image") Haiku ](https://www.g2.com/products/haiku/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_5ebaff09492b7680b5e816374af089bc/sailpoint.png "Product Avatar Image") SailPoint ](https://www.g2.com/products/sailpoint/reviews)[ View all ](https://www.g2.com/products/epic/integrations) Screenshots **CentralReach** ![CentralReach screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/89081/SA---CR-Homepage.png) **Epic** No screenshot available **Ratings** from reviews Meets Requirements **CentralReach** **8.5** /10 Based on 49 responses **Epic** **8.8** /10 Based on 775 responses Ease of Use **CentralReach** **7.9** /10 Based on 50 responses **Epic** **8.1** /10 Based on 787 responses Ease of Setup **CentralReach** **6.8** /10 Based on 18 responses **Epic** **7.3** /10 Based on 103 responses Ease of Admin **CentralReach** **8.1** /10 Based on 17 responses **Epic** **7.7** /10 Based on 93 responses Quality of Support **CentralReach** **7.9** /10 Based on 46 responses **Epic** **8.2** /10 Based on 738 responses Has the product been a good partner in doing business? **CentralReach** **8.8** /10 Based on 16 responses **Epic** **8.4** /10 Based on 91 responses Product Direction (% positive) **CentralReach** **8.3** /10 Based on 48 responses **Epic** **9.0** /10 Based on 765 responses **Features** ratings from reviews Medical Staff Scheduling **8.7** /10 Based on 8 responses Not enough data EHR Not enough data **9.0** /10 Based on 149 responses Medical Practice Management Not enough data **8.8** /10 Based on 25 responses Uncover more feature rated insights from real users to improve your shopping experience. See it for free Clinical Decision Support Not enough data **8.0** /10 Based on 13 responses User Insights **Reviewers' Company Size** Small-Business(50 or fewer emp.) 27.1% Mid-Market(51-1000 emp.) 62.7% Enterprise(\> 1000 emp.) 10.2% Small-Business(50 or fewer emp.) 27.1% Mid-Market(51-1000 emp.) 62.7% Enterprise(\> 1000 emp.) 10.2% Small-Business(50 or fewer emp.) 6.5% Mid-Market(51-1000 emp.) 16.3% Enterprise(\> 1000 emp.) 77.2% Small-Business(50 or fewer emp.) 6.5% Mid-Market(51-1000 emp.) 16.3% Enterprise(\> 1000 emp.) 77.2% **Reviewers' Industry** [![CentralReach](https://images.g2crowd.com/uploads/product/hd_favicon/e5a10eb59f46eae2e6bee13c27df6556/centralreach.svg "CentralReach")](https://www.g2.com/products/centralreach/reviews) CentralReach Mental Health Care 32.2% Individual & Family Services 18.6% Hospital & Health Care 15.3% Medical Practice 13.6% Health, Wellness and Fitness 8.5% Other 11.9% [![Epic](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_1d691480aa3fba0192c2518d27b928f0/epic.jpeg "Epic")](https://www.g2.com/products/epic/reviews) Epic Hospital & Health Care 74.7% Medical Practice 9.5% Health, Wellness and Fitness 5.5% Higher Education 2.2% Mental Health Care 1.0% Other 7.1% Alternatives **CentralReach Alternatives** ![ShiftWizard](https://images.g2crowd.com/uploads/product/hd_favicon/08e917e09480d7e9b2226d625689f5a5/shiftwizard.svg "ShiftWizard") [ ShiftWizard ](/products/shiftwizard/reviews) ![Carepatron](https://images.g2crowd.com/uploads/product/hd_favicon/e0b1627f944f61e3969229e61631b1cb/carepatron.svg "Carepatron") [ Carepatron ](/products/carepatron/reviews) ![Humanity Schedule by TCP](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_d9a9ff15d4b1e10132c41226a0092a5b/humanity-schedule-by-tcp.png "Humanity Schedule by TCP") [ Humanity Schedule by TCP ](/products/humanity-schedule-by-tcp/reviews) ![ModMed](https://images.g2crowd.com/uploads/product/hd_favicon/dc69ae8cef0b850897f4e5b584bbcc3e/modmed.svg "ModMed") [ ModMed ](/products/modmed/reviews) **Epic Alternatives** ![ModMed](https://images.g2crowd.com/uploads/product/hd_favicon/dc69ae8cef0b850897f4e5b584bbcc3e/modmed.svg "ModMed") [ ModMed ](/products/modmed/reviews) ![Meditech Expanse](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_8cefda03c7e01c22f11432b43c022d25/meditech-expanse.jpg "Meditech Expanse") [ Meditech Expanse ](/products/meditech-expanse/reviews) ![Tebra (previously Kareo + PatientPop)](https://images.g2crowd.com/uploads/product/hd_favicon/d7c200158de895a9f31c2831810135f7/tebra-previously-kareo-patientpop.svg "Tebra (previously Kareo + PatientPop)") [ Tebra (previously Kareo +... ](/products/tebra-previously-kareo-patientpop/reviews) ![Oracle Health](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_f60ffee4888b1f35e19d83df284386e3/oracle-health.png "Oracle Health") [ Cerner ](/products/oracle-health/reviews) ## CentralReach vs Epic FAQs Generated using AI Last updated: August 16, 2026 ### What is the difference between Epic vs CentralReach? Epic stands out from CentralReach with a higher G2 rating, stronger support scores, and a larger review base, while CentralReach is more focused on small-business and admin ease. | [Epic](https://www.g2.com/products/epic/reviews) | [CentralReach](https://www.g2.com/products/centralreach/reviews) | | --- | --- | | 4.2/5 (938 reviews) | 3.7/5 (64 reviews) | | Enterprise | Mid-Market | | 7.2 | 6.8 | | 8.2 | 7.9 | | Data Security (3 all-time mentions) | — | ### How do the pricing models of Epic and CentralReach compare? Epic is rated higher for value by reviewers, as reflected in its higher satisfaction scores on price and cost-related dimensions. - **Epic:** Reviewers note that while Epic is considered expensive, its comprehensive features and reliability justify the investment for many organizations. - **CentralReach:** Recent reviews highlight frustration with technical issues and outages, which can impact perceived value despite its feature set. ### What are the best alternatives to Epic and CentralReach? The best alternatives to Epic and CentralReach are ModMed, Tebra (previously Kareo + PatientPop), and ShiftWizard. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [Epic](https://www.g2.com/products/epic/reviews) | 4.2/5 (938 reviews) | Enterprise | Expensive but comprehensive | Data Security (3 all-time mentions) | | [CentralReach](https://www.g2.com/products/centralreach/reviews) | 3.7/5 (64 reviews) | Mid-Market | — | — | | [ModMed](https://www.g2.com/products/modmed/reviews) | 4.5/5 (362 reviews) | Small-Business | — | — | | [Tebra (previously Kareo + PatientPop)](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews) | 4.1/5 (260 reviews) | Small-Business | — | — | | [ShiftWizard](https://www.g2.com/products/shiftwizard/reviews) | 4.3/5 (405 reviews) | Enterprise | — | — | ### Which EHR features should I prioritize when comparing Epic and CentralReach? Buyers comparing Epic and CentralReach should prioritize data security, ease of use, quality of support, customization, and admin efficiency. - **Data Security:** Epic is cited for data security in 3 all-time mentions; CentralReach has no reviewer-cited mentions. - **Ease of Use:** Epic scores 8.1; CentralReach scores 7.9. - **Quality of Support:** Epic scores 8.2; CentralReach scores 7.9. - **Customization:** Epic is cited for customization in 1 all-time mention; CentralReach has no reviewer-cited mentions. - **Ease of Admin:** Epic scores 7.7; CentralReach scores 8.1. ### What are the pros and cons of Epic vs CentralReach? Epic's headline strength is data security, while CentralReach's strength is ease of administration. - **Epic strengths:** Data security (3 all-time mentions), ease of use (3), patient care (3), easy access (2), communication, comprehensive features, customization, document management, efficiency, innovation, intuitive design. - **Epic trade-offs:** Interface issues (2), learning curve (2), not user-friendly (2), slow performance (2), confusing features, expensive, file management issues, inefficient workflow, insufficient training. - **CentralReach strengths:** Ease of administration (score: 8.1), positive recent feedback on scheduling and feature set. - **CentralReach trade-offs:** Reviewers report technical issues, outages, and a steep learning curve in recent reviews. ### Is Epic or CentralReach better for small businesses? ModMed is the better fit for small businesses, as it is the top-ranked alternative with a small-business segment focus and a 4.5/5 rating. - **Epic:** Largest segment is Enterprise; reviewers highlight its comprehensive features but note a steep learning curve and higher cost, which may not align with small-business needs. - **CentralReach:** Largest segment is Mid-Market; reviewers mention ease of administration but also report technical issues and outages that can impact small-business operations. ### Which EHR platform has better integrations? Epic is favored for integrations, with reviewers citing its interoperability and integration capabilities in recent reviews. - **Epic:** Reviewers mention integration with platforms like Reputation, Tableau, CipherHealth, and CarePort, highlighting Epic's ability to connect with other systems and automate workflows. - **CentralReach:** No reviewer-cited integrations are mentioned in recent reviews. ### How do Epic and CentralReach compare on customer support? Epic and CentralReach are near parity on Quality of Support, with Epic at 8.2 and CentralReach at 7.9, a difference below the materiality threshold. - **Epic:** Reviewers consistently describe strong support and onboarding experiences, with several citing helpful training and responsive customer service. - **CentralReach:** Reviewers note that customer support is easy to reach and helpful, though some mention frustration with technical issues and outages. ### Which is easier to implement, Epic or CentralReach? Epic and CentralReach are near parity on Ease of Setup, with Epic scoring 7.2 and CentralReach 6.8, a difference below the materiality threshold. - **Epic:** Reviewers describe a comprehensive onboarding process with extensive training, but note a steep learning curve due to the platform's complexity. - **CentralReach:** Reviewers report that setup is generally straightforward, but technical issues and outages can complicate the implementation process. ## CentralReach vs Epic When assessing the two solutions, reviewers found Epic easier to use and set up. However, CentralReach is easier to administer. Reviewers also preferred doing business with CentralReach overall. - Reviewers felt that Epic meets the needs of their business better than CentralReach. - When comparing quality of ongoing product support, reviewers felt that Epic is the preferred option. - For feature updates and roadmaps, our reviewers preferred the direction of Epic over CentralReach.