Compare Central and GLPI 
At a Glance
Market Segments
Central
Small-Business (51.5% of reviews)
GLPI
Mid-Market (34.4% of reviews)
Entry-Level Pricing
Central
No pricing availableGLPI
€19.00 Per MonthFeatured Products
Sponsored
AssetSonar
(43)
IT Asset Management
Visit Website
Central vs GLPI
When assessing the two solutions, reviewers found Central easier to use, set up, and administer. Reviewers also preferred doing business with Central overall.
- Reviewers felt that GLPI meets the needs of their business better than Central.
- When comparing quality of ongoing product support, reviewers felt that GLPI is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of GLPI over Central.
Pricing
Entry-Level Pricing
Central
No pricing availableGLPI
GLPI Network Cloud
€19.00
Per Month
The most advanced GLPI Network Cloud offer: all exclusive plugins included.
- Free backups
- Free updates
- Free data migration
Free Trial
Central
Free Trial is available
GLPI
Free Trial is available
Ratings
Meets Requirements
8.9
175
9.1
24
Ease of Use
8.8
175
8.5
25
Ease of Setup
8.9
113
7.8
13
Ease of Admin
9.1
114
8.9
12
Quality of Support
8.1
130
8.4
20
Has the product been a good partner in doing business?
8.4
107
8.1
8
Product Direction (% positive)
6.7
172
8.3
21
Features by Category
Administration
8.8
26
|
Verified
Not enough data
7.2
9
Not enough data
Feature Not Available
Not enough data
Monitoring and Management
9.1
26
|
Verified
Not enough data
Feature Not Available
Not enough data
7.9
20
|
Verified
Not enough data
7.0
19
|
Verified
Not enough data
Organization
7.7
13
|
Verified
Not enough data
Service Management
7.6
9
|
Verified
Not enough data
9.3
29
|
Verified
Not enough data
8.2
19
|
Verified
Not enough data
Asset Inventory
7.8
13
Not enough data
7.2
10
Not enough data
Not enough data
Not enough data
6.0
5
Not enough data
6.8
10
Not enough data
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Management
8.4
18
Not enough data
7.7
14
Not enough data
7.3
10
Not enough data
7.6
7
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Feature Not Available
Not enough data
Incident Management
Not enough data
9.6
16
Not enough data
8.8
18
Not enough data
9.5
19
Not enough data
8.2
17
Not enough data
8.1
15
Reporting
Not enough data
8.7
18
Not enough data
8.8
17
Not enough data
7.7
15
Access & Usability
Not enough data
8.0
18
Not enough data
9.0
20
Not enough data
9.0
18
Not enough data
8.9
14
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.6
7
Not enough data
6.3
5
Not enough data
7.9
7
Not enough data
7.2
6
Not enough data
8.3
6
Not enough data
9.8
7
Not enough data
8.3
6
Not enough data
Platform
8.8
7
Not enough data
9.4
6
Not enough data
6.7
5
Not enough data
9.8
7
Not enough data
Security
Not enough data
Not enough data
8.0
5
Not enough data
7.0
5
Not enough data
Categories
Categories
Shared Categories
Central and GLPI are categorized as IT Asset Management
Unique Categories
Central is categorized as Remote Monitoring & Management (RMM), Patch Management, Endpoint Management, Antivirus, and Remote Desktop
GLPI is categorized as Service Desk
Reviews
Reviewers' Company Size
Central
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
GLPI
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
20.3%
Computer Software
7.4%
Hospital & Health Care
4.0%
Financial Services
4.0%
Retail
3.0%
Other
61.4%
Information Technology and Services
21.2%
Telecommunications
12.1%
Government Administration
9.1%
Computer & Network Security
9.1%
Oil & Energy
6.1%
Other
42.4%
Most Helpful Reviews
Central
Most Helpful Favorable Review
Casey R.
Verified User in Computer Software
Easy to deploy, easy to get users connected, easy to train support reps on operations, can login from anywhere.
Most Helpful Critical Review
Verified User in Computer Software
They discounted the free option years ago. Customer service can be a pain to deal with and their cancelation policy is ridiculous.
GLPI
Most Helpful Favorable Review
Julian K.
Verified User in Government Administration
The best part of GLPI is Help desk ticket system and Inventory part which I have implemented in 3 Bechtel Projects (Albania Motorway Project, New Doha Airport , Gabon Infrastructure Projects) and at the Municipality of Tirana . As IT Infrastructure Lead it...
Most Helpful Critical Review
Casey R.
Verified User in Computer Software
Easy to deploy, easy to get users connected, easy to train support reps on operations, can login from anywhere.
Julian K.
Verified User in Government Administration
The best part of GLPI is Help desk ticket system and Inventory part which I have implemented in 3 Bechtel Projects (Albania Motorway Project, New Doha Airport , Gabon Infrastructure Projects) and at the Municipality of Tirana . As IT Infrastructure Lead it...
Verified User in Computer Software
They discounted the free option years ago. Customer service can be a pain to deal with and their cancelation policy is ridiculous.
Alternatives
Discussions
Best way to contact support?
1 comment
MH
This text is already in English.Read more
Central has no more discussions with answers
Is GLPI free to use?
1 comment
FL
Yes !
As 100% open source free software (GNU GPL License), GLPI is free to use!
To be accompanied by certified experts, to benefit from unlimited...Read more
What is GLPI ticket?
1 comment
MA
“Support ticket” is a term popularized by support software to describe an interaction between customers and support teams. When customers have problems, they...Read more
GLPI has no more discussions with answers
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