# CentraHub CRM vs FranConnect Comparison | | CentraHub CRM | FranConnect | |---|---|---| | **Star Rating** | 4.8 out of 5 | 4.2 out of 5 | | **Total Reviews** | 39 | 32 | | **Largest Market Segment** | Mid-Market (67.7% of reviews) | Small-Business (41.4% of reviews) | | **Entry Level Price** | Starting at $10.00 1 Users | No pricing available | --- ## Top Pros & Cons ### CentraHub CRM **Not enough data** ### FranConnect Pros: - Collaboration (1 reviews) - Collaborative Efforts (1 reviews) Cons: - Complexity (1 reviews) - Learning Curve (1 reviews) --- ## Ratings Comparison | Rating | CentraHub CRM | FranConnect | |---|---|---| | **Meets Requirements** | 9.4 (22 reviews) | 8.9 (25 reviews) | | **Ease of Use** | 9.4 (22 reviews) | 8.0 (25 reviews) | | **Ease of Setup** | Not enough data | 6.4 (16 reviews) | | **Ease of Admin** | Not enough data | 6.9 (14 reviews) | | **Quality of Support** | 9.0 (22 reviews) | 8.8 (22 reviews) | | **Has the product been a good partner in doing business?** | Not enough data | 8.1 (16 reviews) | | **Product Direction (% positive)** | 10.0 (19 reviews) | 7.7 (25 reviews) | --- ## Pricing ### CentraHub CRM #### Entry-Level Pricing Plan: Start Up Price: Starting at $10.00 1 Users Description: Standard Features/user/monthly/billed annually Key Features: - Lead Management - Campaign Management - Deal Management [Learn more about CentraHub CRM](https://www.g2.com/products/centrahub-crm-g2/reviews) #### Free Trial Yes ### FranConnect #### Entry-Level Pricing No pricing available #### Free Trial No information available --- ## Features Comparison By Category ### CRM | Product | Score | Reviews | |---|---|---| | **CentraHub CRM** | 9.1/10 | 19 | | **FranConnect** | N/A | N/A | #### Sales Force Automation | Feature | CentraHub CRM | FranConnect | |---|---|---| | **Contact & Account Management** | 9.3 (18 reviews) | Not enough data | | **Partner Relationship Mgmt. (PRM)** | 8.2 (17 reviews) | Not enough data | | **Opportunity & Pipeline Mgmt.** | 9.2 (18 reviews) | Not enough data | | **Task / Activity Management** | 9.7 (18 reviews) | Not enough data | | **Territory & Quota Management** | 8.8 (17 reviews) | Feature Not Available | | **Desktop Integration** | 8.3 (16 reviews) | Not enough data | | **Product & Price List Management** | 9.4 (16 reviews) | Feature Not Available | | **Quote & Order Management** | 9.4 (18 reviews) | Not enough data | | **Customer Contract Management** | 9.7 (17 reviews) | Not enough data | #### Marketing Automation | Feature | CentraHub CRM | FranConnect | |---|---|---| | **Email Marketing** | 9.3 (15 reviews) | Not enough data | | **Campaign Management** | 9.0 (17 reviews) | Not enough data | | **Lead Management** | 9.5 (17 reviews) | Not enough data | | **Marketing ROI Analytics** | 9.1 (15 reviews) | Not enough data | #### Customer Support | Feature | CentraHub CRM | FranConnect | |---|---|---| | **Case Management** | 9.3 (17 reviews) | Feature Not Available | | **Customer Support Portal** | 8.9 (18 reviews) | Not enough data | | **Knowledge Base** | 9.1 (17 reviews) | Not enough data | | **Call Center Features** | 9.0 (16 reviews) | Feature Not Available | | **Support Analytics** | 9.1 (18 reviews) | Not enough data | #### Reporting & Analytics | Feature | CentraHub CRM | FranConnect | |---|---|---| | **Reporting** | 9.2 (18 reviews) | Not enough data | | **Dashboards** | 9.7 (18 reviews) | Not enough data | | **Forecasting** | 9.4 (18 reviews) | Not enough data | #### Mobile & Social | Feature | CentraHub CRM | FranConnect | |---|---|---| | **Social Collaboration Features** | 8.8 (16 reviews) | Feature Not Available | | **Social Network Integration** | 8.3 (17 reviews) | Not enough data | | **Mobile User Support** | 8.4 (16 reviews) | Not enough data | #### Platform | Feature | CentraHub CRM | FranConnect | |---|---|---| | **Customization** | 9.7 (16 reviews) | Not enough data | | **Workflow Capability** | 9.2 (17 reviews) | Not enough data | | **User, Role, and Access Management** | 9.6 (16 reviews) | Not enough data | | **Internationalization** | 8.6 (16 reviews) | Not enough data | | **Sandbox / Test Environments** | 9.0 (7 reviews) | Feature Not Available | | **Document & Content Mgmt.** | 8.9 (15 reviews) | Not enough data | | **Performance and Reliability** | 9.2 (16 reviews) | Not enough data | | **Output Document Generation** | 8.9 (12 reviews) | Not enough data | #### Integration | Feature | CentraHub CRM | FranConnect | |---|---|---| | **Data Import & Export Tools** | 9.4 (16 reviews) | Not enough data | | **Integration APIs** | 8.5 (17 reviews) | Not enough data | | **Breadth of Partner Applications** | 9.3 (16 reviews) | Not enough data | #### Generative AI | Feature | CentraHub CRM | FranConnect | |---|---|---| | **AI Text Generation** | Not enough data | Not enough data | #### Agentic AI - CRM | Feature | CentraHub CRM | FranConnect | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Sales Engagement | Product | Score | Reviews | |---|---|---| | **CentraHub CRM** | N/A | N/A | | **FranConnect** | N/A | N/A | #### Integrated Workflows | Feature | CentraHub CRM | FranConnect | |---|---|---| | **Task Management** | Not enough data | Not enough data | | **Email Tracking/Automation** | Not enough data | Not enough data | | **Calls and Voice** | Not enough data | Not enough data | | **Other Outreach Options ** | Not enough data | Not enough data | | **CRM Integration** | Not enough data | Not enough data | | **Calendar** | Not enough data | Not enough data | | **Shared Records** | Not enough data | Not enough data | #### Repeatability and Reportability | Feature | CentraHub CRM | FranConnect | |---|---|---| | **Content Management** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Workflow Performance** | Not enough data | Not enough data | | **Sales Coaching and Insights** | Not enough data | Not enough data | | **Gamification** | Not enough data | Not enough data | #### AI and Automation | Feature | CentraHub CRM | FranConnect | |---|---|---| | **Lead Prioritization** | Not enough data | Not enough data | | **Lead Scoring** | Not enough data | Not enough data | | **Best Time of Day Scheduling** | Not enough data | Not enough data | | **Buyer Intelligence** | Not enough data | Not enough data | | **Machine Learning** | Feature Not Available | Not enough data | #### Generative AI | Feature | CentraHub CRM | FranConnect | |---|---|---| | **AI Text Generation** | Not enough data | Not enough data | #### Agentic AI - Sales Engagement | Feature | CentraHub CRM | FranConnect | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Supplier Relationship Management (SRM) | Product | Score | Reviews | |---|---|---| | **CentraHub CRM** | N/A | N/A | | **FranConnect** | N/A | N/A | #### Management | Feature | CentraHub CRM | FranConnect | |---|---|---| | **Approval** | Not enough data | Not enough data | | **Communication** | Not enough data | Not enough data | | **Documents** | Not enough data | Not enough data | #### Performance | Feature | CentraHub CRM | FranConnect | |---|---|---| | **Evaluation** | Not enough data | Not enough data | | **Selection** | Not enough data | Not enough data | | **Risk Management** | Not enough data | Not enough data | #### Supplier Information | Feature | CentraHub CRM | FranConnect | |---|---|---| | **Profiles** | Not enough data | Not enough data | | **Qualifications** | Not enough data | Not enough data | | **History** | Not enough data | Not enough data | ### Online Form Builder | Product | Score | Reviews | |---|---|---| | **CentraHub CRM** | N/A | N/A | | **FranConnect** | N/A | N/A | #### Customization | Feature | CentraHub CRM | FranConnect | |---|---|---| | **Custom Fields** | Not enough data | Not enough data | | **Conditional Logic** | Not enough data | Not enough data | | **Multi-page Forms** | Not enough data | Not enough data | | **Design** | Not enough data | Not enough data | #### Additional Functionality | Feature | CentraHub CRM | FranConnect | |---|---|---| | **Embedded Forms** | Not enough data | Not enough data | | **Offline Capability** | Not enough data | Not enough data | | **Notifications** | Not enough data | Not enough data | | **Payments** | Not enough data | Not enough data | | **Mobile Forms** | Not enough data | Not enough data | ### Retail Management Software | Product | Score | Reviews | |---|---|---| | **CentraHub CRM** | N/A | N/A | | **FranConnect** | N/A | N/A | #### Payment | Feature | CentraHub CRM | FranConnect | |---|---|---| | **Credit Card Payments** | Not enough data | Not enough data | | **Loyalty Points** | Not enough data | Not enough data | | **Digital Wallets** | Not enough data | Not enough data | | **UPI Payment** | Not enough data | Not enough data | | **Meal Voucher Redemption** | Not enough data | Not enough data | | **Gift Voucher Redemption** | Not enough data | Not enough data | | **Cash Payment** | Not enough data | Not enough data | | **Installment Payment** | Not enough data | Not enough data | #### Checkout | Feature | CentraHub CRM | FranConnect | |---|---|---| | **Barcode Scanning** | Not enough data | Not enough data | | **Bills/ e-Receipt** | Not enough data | Not enough data | | **Integration** | Not enough data | Not enough data | | **Order Booking** | Not enough data | Not enough data | | **Return/Refund** | Not enough data | Not enough data | #### Inventory Management | Feature | CentraHub CRM | FranConnect | |---|---|---| | **Inventory Control** | Not enough data | Not enough data | | **Low-stock Alerts** | Not enough data | Not enough data | | **Product Categorization** | Not enough data | Not enough data | | **Multilocation Inventory Tracking** | Not enough data | Not enough data | | **Purchase Orders** | Not enough data | Not enough data | #### Reporting and analytics | Feature | CentraHub CRM | FranConnect | |---|---|---| | **Monitor Store KPIs** | Not enough data | Not enough data | | **Real-time data** | Not enough data | Not enough data | | **Exportable Reports** | Not enough data | Not enough data | | **Remote Reporting** | Not enough data | Not enough data | #### Customer Management | Feature | CentraHub CRM | FranConnect | |---|---|---| | **Customer Sales History** | Not enough data | Not enough data | | **Loyalty Management ** | Not enough data | Not enough data | | **Customer Accounts** | Not enough data | Not enough data | #### Team Management | Feature | CentraHub CRM | FranConnect | |---|---|---| | **Employee Tracking** | Not enough data | Not enough data | | **Quick Employee Training** | Not enough data | Not enough data | | **Commission Tracking** | Not enough data | Not enough data | | **Employee Accounts and Permission** | Not enough data | Not enough data | | **Staff Scheduling** | Not enough data | Not enough data | #### Help and support | Feature | CentraHub CRM | FranConnect | |---|---|---| | **24/7 Phone Support** | Not enough data | Not enough data | | **Email and Chat Support** | Not enough data | Not enough data | | **Account History** | Not enough data | Not enough data | | **Webinars and Session** | Not enough data | Not enough data | | **Customer Forum** | Not enough data | Not enough data | #### Integration | Feature | CentraHub CRM | FranConnect | |---|---|---| | **Accounting** | Not enough data | Not enough data | | **E-commerce** | Not enough data | Not enough data | | **Multi-store** | Not enough data | Not enough data | ### Email Tracking | Product | Score | Reviews | |---|---|---| | **CentraHub CRM** | N/A | N/A | | **FranConnect** | N/A | N/A | #### Agentic AI - Email Tracking | Feature | CentraHub CRM | FranConnect | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | #### Analytics | Feature | CentraHub CRM | FranConnect | |---|---|---| | **Open Rates** | Not enough data | Not enough data | | **Link Activity** | Not enough data | Not enough data | | **Attachment Activity** | Not enough data | Not enough data | #### Customizations | Feature | CentraHub CRM | FranConnect | |---|---|---| | **Email Platform Integration** | Not enough data | Not enough data | | **Email Scheduling** | Not enough data | Not enough data | | **Notifications** | Not enough data | Not enough data | | **Email Categorization** | Not enough data | Not enough data | | **Templates** | Not enough data | Not enough data | #### Generative AI | Feature | CentraHub CRM | FranConnect | |---|---|---| | **AI Text Generation** | Not enough data | Not enough data | --- ## Categories **Shared Categories (1):** [CRM Software](https://www.g2.com/categories/crm) **Unique to CentraHub CRM (3):** [Online Form Builder Software](https://www.g2.com/categories/online-form-builder), [Sales Engagement Software](https://www.g2.com/categories/sales-engagement), [Email Tracking Software](https://www.g2.com/categories/email-tracking) **Unique to FranConnect (2):** [Retail Management Software](https://www.g2.com/categories/retail-management-software), [Supplier Relationship Management (SRM) Software](https://www.g2.com/categories/supplier-relationship-management-srm) --- ## Reviewer Demographics ### By Company Size | Segment | CentraHub CRM | FranConnect | |---|---|---| | **Small-Business** | 32.3% | 41.4% | | **Mid-Market** | 67.7% | 31.0% | | **Enterprise** | 0% | 27.6% | ### By Industry #### CentraHub CRM - **Information Technology and Services:** 29.0% - **Marketing and Advertising:** 9.7% - **Automotive:** 6.5% - **Publishing:** 6.5% - **Business Supplies and Equipment:** 6.5% - **Construction:** 3.2% - **Consumer Services:** 3.2% - **E-Learning:** 3.2% - **Electrical/Electronic Manufacturing:** 3.2% - **Food Production:** 3.2% - **Other:** 25.8% #### FranConnect - **Hospitality:** 60.7% - **Food & Beverages:** 10.7% - **Restaurants:** 7.1% - **Hospital & Health Care:** 7.1% - **Staffing and Recruiting:** 3.6% - **Health, Wellness and Fitness:** 3.6% - **Food Production:** 3.6% - **Consumer Services:** 3.6% --- ## Alternatives ### Alternatives to CentraHub CRM - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25853 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13867 reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2940 reviews) - [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1236 reviews) - [Bigin by Zoho CRM](https://www.g2.com/products/bigin-by-zoho-crm/reviews) — 4.6/5 stars (846 reviews) - [Revenue.io](https://www.g2.com/products/revenue-io/reviews) — 4.7/5 stars (577 reviews) - [Nutshell](https://www.g2.com/products/nutshell/reviews) — 4.3/5 stars (1441 reviews) - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14709 reviews) - [Instantly](https://www.g2.com/products/instantly/reviews) — 4.8/5 stars (4124 reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3090 reviews) ### Alternatives to FranConnect - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14709 reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25853 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13867 reviews) - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) — 4.1/5 stars (4856 reviews) - [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) — 3.8/5 stars (1622 reviews) - [monday CRM](https://www.g2.com/products/monday-crm/reviews) — 4.6/5 stars (1305 reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3090 reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2940 reviews) - [Bigin by Zoho CRM](https://www.g2.com/products/bigin-by-zoho-crm/reviews) — 4.6/5 stars (846 reviews) - [Instantly](https://www.g2.com/products/instantly/reviews) — 4.8/5 stars (4124 reviews) --- ## Top Discussions ### CentraHub CRM - Title: [Is it possible to automatically assign tickets based on the workload?](https://www.g2.com/discussions/is-it-possible-to-automatically-assign-tickets-based-on-the-workload) — 2 comments, 1 upvote *(includes official response)* > **Top comment:** "Centra Hub CRM has a feature called Assignment Rule, using which tickets could be assigned within the team based on load value. " - Title: [How CRM can be helpful in handling emails from customers?](https://www.g2.com/discussions/how-crm-can-be-helpful-in-handling-emails-from-customers) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Following are the ways Centra Hub CRM helps in handling emails: Automatically direct emails to appropriate users based on workflow rules. Send..." - Title: [How CRM helps your business grow?](https://www.g2.com/discussions/how-crm-helps-your-business-grow) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "CRM software helps businesses run and track marketing campaigns, including marketing communication creation and delivery automation. It can even allow you to..." - Title: [Does CRM software work on a mobile device?](https://www.g2.com/discussions/does-crm-software-work-on-a-mobile-device) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Yes, our Centra Hub CRM mobile app is supported on a variety of platforms, including Android and iOS. " - Title: [How is CRM going to save time for business?](https://www.g2.com/discussions/how-is-crm-going-to-save-time-for-business) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "CRM software automates tasks, which saves countless hours. It allows more time for selling. For example, email marketing in which you want to send out an..." ### FranConnect - Title: [Is there a limit to number of users?](https://www.g2.com/discussions/platform-administration-4ae2459a-8c69-414b-bc79-06758f21afb8) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Nope! Number of users may affect pricing in a very few, specific circumstances, but there is generally no limit." - Title: [Do I need to purchase devices from RizePoint?](https://www.g2.com/discussions/operating-system-64f6436a-7503-4dbf-822e-baadec267fd4) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Nope! The software works on most phones and tablets based on iOS, Android, and Windows operating systems. We do not sell any devices." - Title: [Do I need IT or a data scientist to help me use RizePoint?](https://www.g2.com/discussions/platform-administration) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Nope! Administering RizePoint does not require special technical knowledge upfront. We offer training and support during and after implementation, so a..." - Title: [I have more questions. Where can I learn more?](https://www.g2.com/discussions/learn-more-66287235-2c09-4db9-bdf5-407d7673d947) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "You can always find more information at RizePoint.com. But if you have specific questions, or if you are ready to see a demo of RizePoint’s platform, by..." - Title: [How long does it take to implement RizePoint?](https://www.g2.com/discussions/implementation-a2d737ea-635a-4b89-9851-6ce1ff433fd6) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "On average, implementation takes about two weeks. The timeline will vary depending on your company size and the amount of data you need to sync or connect to..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/centrahub-crm-g2-vs-franconnect)