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Compare Celonis and WalkMe 
Featured Products
At a Glance
Market Segments
Enterprise (63.8% of reviews)
Enterprise (59.5% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Celonis
Star Rating
(321)4.5 out of 5
Market Segments
Enterprise (63.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about CelonisWalkMe
Star Rating
(541)4.5 out of 5
Market Segments
Enterprise (59.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about WalkMeCelonis vs WalkMe
When assessing the two solutions, reviewers found Celonis easier to use. However, reviewers felt that WalkMe was easier to administer and do business with overall. Finally, reviewers felt that the products are equally easy to set up.
- Reviewers felt that WalkMe meets the needs of their business better than Celonis.
- When comparing quality of ongoing product support, reviewers felt that WalkMe is the preferred option.
- When assessing product direction, Celonis and WalkMe received similar ratings from our reviewers.
Pricing
Entry-Level Pricing
Celonis
No pricing availableWalkMe
No pricing availableFree Trial
Celonis
Free Trial is available
WalkMe
Free Trial is available
Ratings
Meets Requirements
8.6
210
8.7
471
Ease of Use
8.7
213
8.4
479
Ease of Setup
8.1
155
8.1
388
Ease of Admin
8.1
121
8.3
364
Quality of Support
8.3
208
8.8
466
Has the product been a good partner in doing business?
8.8
121
8.9
362
Product Direction (% positive)
9.0
203
9.0
457
Features by Category
User Identification
Not enough data
7.4
17
Not enough data
8.5
19
Not enough data
8.0
14
Tracking & Reporting
Not enough data
8.6
18
Not enough data
8.2
19
Not enough data
8.0
16
Not enough data
8.3
20
Not enough data
7.8
18
Not enough data
8.1
18
Metrics
Not enough data
8.4
18
Not enough data
8.1
17
Not enough data
8.1
18
Not enough data
8.2
16
Not enough data
8.1
17
Data Management
Feature Not Available
Not enough data
8.7
38
Not enough data
8.6
39
Not enough data
Reporting Structure
8.2
37
Not enough data
8.2
37
Not enough data
8.3
37
Not enough data
Standard Analytics
8.6
38
Not enough data
8.5
37
Not enough data
Feature Not Available
Not enough data
8.8
36
Not enough data
Custom Analytics
9.0
40
Not enough data
8.9
38
Not enough data
8.5
37
Not enough data
Feature Not Available
Not enough data
8.4
17
Not enough data
Agentic AI - Financial Analysis
Not enough data
Not enough data
Not enough data
Not enough data
User Analysis
Not enough data
7.9
287
Not enough data
8.1
320
User Support
Not enough data
8.6
311
Not enough data
7.7
250
Not enough data
8.0
258
Walkthrough Type
Not enough data
8.0
267
Not enough data
9.1
320
Platform Basics - Digital Adoption Platform
Not enough data
8.4
47
Not enough data
9.0
51
Analytics - Digital Adoption Platform
Not enough data
8.7
46
Functions - Digital Adoption Platform
Not enough data
8.9
48
Not enough data
9.3
52
Agentic AI - Digital Adoption Platform
Not enough data
7.1
33
Invoice Management
7.8
29
Not enough data
Feature Not Available
Not enough data
7.8
30
Not enough data
Invoice Processing
8.2
31
Not enough data
8.2
31
Not enough data
Feature Not Available
Not enough data
8.2
29
Not enough data
Analytics
8.6
35
Not enough data
8.5
32
Not enough data
8.6
35
Not enough data
Integration
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
33
Not enough data
Risk
8.5
36
Not enough data
8.3
34
Not enough data
8.3
31
Not enough data
Recovery
7.5
27
Not enough data
8.5
31
Not enough data
Audit
8.1
31
Not enough data
8.0
27
Not enough data
7.6
28
Not enough data
8.2
34
Not enough data
Fraud
7.8
31
Not enough data
8.0
32
Not enough data
8.5
33
Not enough data
Agentic AI - AP Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
ServiceNow Apps
8.3
7
10.0
7
7.9
7
9.8
7
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Management
8.2
100
Not enough data
8.4
90
Not enough data
8.1
106
Not enough data
8.5
109
Not enough data
Process Analysis
8.6
106
Not enough data
8.1
103
Not enough data
8.6
109
Not enough data
Automation
7.8
92
Not enough data
8.2
91
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - Process Mining
7.8
17
Not enough data
7.8
16
Not enough data
7.9
17
Not enough data
7.9
16
Not enough data
7.2
16
Not enough data
7.5
16
Not enough data
8.1
17
Not enough data
Reporting
8.2
12
Not enough data
8.2
13
Not enough data
8.6
15
Not enough data
Integrations
8.5
13
Not enough data
8.8
14
Not enough data
7.2
12
Not enough data
Transactions
7.5
14
Not enough data
7.7
17
Not enough data
7.4
17
Not enough data
Workflows
7.4
13
Not enough data
7.2
12
Not enough data
Agentic AI - Accounts Receivable Automation
Not enough data
Not enough data
AI - Accounts Receivable
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
7.6
98
Self-Service Experience
Not enough data
8.4
201
Not enough data
8.3
200
Not enough data
8.1
192
Not enough data
6.7
137
Not enough data
8.1
171
Self-Service Platform
Not enough data
8.3
174
Not enough data
8.2
179
Not enough data
7.1
137
Not enough data
7.6
158
Agentic AI - Customer Self-Service
Not enough data
8.3
11
Not enough data
8.6
12
Not enough data
8.3
12
Not enough data
8.3
11
Not enough data
8.3
12
Not enough data
7.6
12
Not enough data
8.2
12
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
8.4
18
Not enough data
8.2
16
Not enough data
8.8
16
Not enough data
8.8
18
Not enough data
8.8
16
Not enough data
Predictive Analytics
8.0
16
Not enough data
7.8
16
Not enough data
7.9
18
Not enough data
7.6
17
Not enough data
Sales Management
8.3
17
Not enough data
8.0
15
Not enough data
9.0
16
Not enough data
8.3
17
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Metrics
Not enough data
8.4
18
Not enough data
8.1
17
Not enough data
8.1
18
Not enough data
8.2
16
Not enough data
8.1
17
Variation Testing
Not enough data
7.9
16
Not enough data
8.3
20
Not enough data
8.1
18
Not enough data
7.9
21
Not enough data
8.1
21
Not enough data
8.5
17
Reporting
Not enough data
8.1
23
Not enough data
8.2
24
Personalization
Not enough data
8.4
22
Not enough data
8.1
21
Not enough data
8.1
19
Administration
Not enough data
7.4
18
Not enough data
8.1
19
Not enough data
8.2
24
Not enough data
8.6
24
Categories
Categories
Shared Categories
Celonis and WalkMe are categorized as ServiceNow Store Apps
Unique Categories
Celonis is categorized as Process Mining, Sales Analytics, AP Automation, Accounts Receivable, Financial Analysis, and SAP Store
WalkMe is categorized as Digital Adoption Platform, Mobile App Analytics, Mobile App Optimization, and Customer Self-Service
Reviews
Reviewers' Company Size
Celonis
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
WalkMe
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
10.6%
Oil & Energy
7.1%
Pharmaceuticals
6.7%
Automotive
6.0%
Electrical/Electronic Manufacturing
4.6%
Other
64.9%
Computer Software
10.9%
Financial Services
8.2%
Information Technology and Services
7.8%
Hospital & Health Care
5.4%
Insurance
4.4%
Other
63.3%
Alternatives
Discussions
What is SAP Celonis?
2 Comments
AD
A few years ago, SAP delivered the OEM-version of Celonis as a SAP Process Mining by Celonis. This version was tightly integrated with SAP. For example, SAP...Read more
Who is Celonis?
1 Comment
Official Response from Celonis
Celonis is a software company which delivers an Intelligent Business System for customers to drive business transformation. It is built on a technology...Read more
Why is Celonis different?
1 Comment
Official Response from Celonis
Celonis disrupted what had previously been a manual, time-consuming and expensive consulting-driven approach with its software that can rapidly produce...Read more
What is the one greatest solution you have used WalkMe for?
3 Comments
TS
Our first solution using WalkMe as our Digital Adoption Platform (DAP) provided guidance, insights, engagement, and automation in one seamless package for a...Read more
WalkMe has no more discussions with answers
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