G2 reviewers report that Celonis excels in providing end-to-end process transparency, allowing users to easily identify bottlenecks and compliance gaps in their operational data. This feature is highlighted as transformational for organizations looking to visualize actual process flows rather than just ideal scenarios.
Users say that Celonis offers a user-friendly interface that makes navigation through its features intuitive and aesthetically pleasing. This ease of use is a significant advantage, especially for teams that may not have extensive technical expertise.
According to verified reviews, Celonis has a notably proactive support team that actively engages with users, providing suggestions and best practices. This level of support is often contrasted with UiPath Process Mining, where users appreciate the customer support but do not mention the same level of proactive engagement.
Reviewers mention that while UiPath Process Mining is recognized for its ease of use and educational resources, it does not match the overall satisfaction and feature richness that Celonis offers. Users appreciate the simplicity of UiPath, but some feel it lacks the depth needed for more complex process mining tasks.
Users highlight that Celonis has a higher volume of recent reviews, indicating a more active user base and ongoing improvements to the platform. In contrast, UiPath Process Mining has not received recent feedback, which may suggest less engagement or updates from its user community.
G2 reviewers note that both products have similar scores in terms of process mapping and collaboration, but Celonis edges out with a more comprehensive feature set that supports execution management and real-time process analysis, making it a better fit for enterprises looking for robust process mining capabilities.
Pricing
Entry-Level Pricing
Celonis
No pricing available
UiPath Process Mining
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Free Trial
Celonis
Free Trial is available
UiPath Process Mining
Free Trial is available
Ratings
Meets Requirements
8.6
210
8.8
55
Ease of Use
8.7
213
8.0
63
Ease of Setup
8.1
155
7.2
32
Ease of Admin
8.1
121
6.9
24
Quality of Support
8.3
208
8.6
54
Has the product been a good partner in doing business?
A few years ago, SAP delivered the OEM-version of Celonis as a SAP Process Mining by Celonis. This version was tightly integrated with SAP. For example, SAP...Read more
Who is Celonis?
1 Comment
Official Response from Celonis
Celonis is a software company which delivers an Intelligent Business System for customers to drive business transformation. It is built on a technology...Read more
Why is Celonis different?
1 Comment
Official Response from Celonis
Celonis disrupted what had previously been a manual, time-consuming and expensive consulting-driven approach with its software that can rapidly produce...Read more
We are also planning to explore machine learning and AI. Where should we start?
1 Comment
FM
Identify business problems: Once you have a basic understanding of the technology, you can start to identify specific business problems that can be addressed...Read more
Would like to know what kind of processes did you mine, or which type of processes did you monitor?
1 Comment
FM
Process mining software can be applied to a wide range of business processes, including finance and accounting, procurement, human resources, manufacturing,...Read more
What is process mining software?
1 Comment
FM
The software can help organizations to identify inefficiencies and bottlenecks in their processes, optimize process flows, and ultimately improve the...Read more
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