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At a Glance
Market Segments
Enterprise (64.2% of reviews)
Enterprise (60.0% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Celonis
Star Rating
(321)4.5 out of 5
Market Segments
Enterprise (64.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about CelonisTungsten Insight
Star Rating
(10)4.5 out of 5
Market Segments
Enterprise (60.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Tungsten InsightSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Celonis excels in Process Mapping with a score of 8.7, allowing for detailed visualization of workflows, while Tungsten Insight's score of 8.2 indicates it may not provide the same level of clarity in process representation.
- Reviewers mention that Celonis offers superior Data Segmentation capabilities, scoring 8.8, which enables users to effectively categorize and analyze data, whereas Tungsten Insight's score of 8.4 suggests it may have limitations in this area.
- G2 users highlight that Celonis's Interactive Dashboards (8.7) provide a more engaging user experience compared to Tungsten Insight's score of 8.6, making it easier for users to visualize and interpret data insights.
- Users on G2 report that Celonis's Real-Time Process Analysis feature, scoring 8.7, allows for immediate insights into operational efficiency, while Tungsten Insight's lower score of 8.1 indicates it may not deliver the same level of immediacy in process evaluation.
- Reviewers say that Celonis shines in Custom Analytics, particularly with its high scores in Custom KPIs (9.1) and Dashboards (9.2), which provide tailored insights, whereas Tungsten Insight's offerings in this area are perceived as less flexible.
- Users report that Celonis's Quality of Support is consistently rated at 8.3, indicating reliable assistance, while Tungsten Insight matches this score, but users have noted that response times can vary, suggesting a potential inconsistency in support quality.
Pricing
Entry-Level Pricing
Celonis
No pricing availableTungsten Insight
No pricing availableFree Trial
Celonis
Free Trial is available
Tungsten Insight
No trial information availableRatings
Meets Requirements
8.6
210
8.7
5
Ease of Use
8.7
213
8.7
5
Ease of Setup
8.1
155
Not enough data
Ease of Admin
8.1
121
Not enough data
Quality of Support
8.3
208
8.3
5
Has the product been a good partner in doing business?
8.8
121
Not enough data
Product Direction (% positive)
9.0
203
Not enough data
Features by Category
Data Management
Feature Not Available
Not enough data
8.7
38
Not enough data
8.6
39
Not enough data
Reporting Structure
8.2
37
Not enough data
8.2
37
Not enough data
8.3
37
Not enough data
Standard Analytics
8.6
38
Not enough data
8.5
37
Not enough data
Feature Not Available
Not enough data
8.8
36
Not enough data
Custom Analytics
9.0
40
Not enough data
8.9
38
Not enough data
8.5
37
Not enough data
Feature Not Available
Not enough data
8.4
17
Not enough data
Agentic AI - Financial Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Invoice Management
7.8
29
Not enough data
Feature Not Available
Not enough data
7.8
30
Not enough data
Invoice Processing
8.2
31
Not enough data
8.2
31
Not enough data
Feature Not Available
Not enough data
8.2
29
Not enough data
Analytics
8.6
35
Not enough data
8.5
32
Not enough data
8.6
35
Not enough data
Integration
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
33
Not enough data
Risk
8.5
36
Not enough data
8.3
34
Not enough data
8.3
31
Not enough data
Recovery
7.5
27
Not enough data
8.5
31
Not enough data
Audit
8.1
31
Not enough data
8.0
27
Not enough data
7.6
28
Not enough data
8.2
34
Not enough data
Fraud
7.8
31
Not enough data
8.0
32
Not enough data
8.5
33
Not enough data
Agentic AI - AP Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
ServiceNow Apps
8.3
7
Not enough data
7.9
7
Not enough data
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Management
8.2
100
Not enough data
8.4
90
Not enough data
8.1
105
Not enough data
8.5
108
Not enough data
Process Analysis
8.6
105
Not enough data
8.1
103
Not enough data
8.6
109
Not enough data
Automation
7.8
92
Not enough data
8.2
90
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - Process Mining
7.7
16
Not enough data
7.8
16
Not enough data
7.8
16
Not enough data
7.9
16
Not enough data
7.0
15
Not enough data
7.5
16
Not enough data
8.0
16
Not enough data
Reporting
8.2
12
Not enough data
8.2
13
Not enough data
8.6
15
Not enough data
Integrations
8.5
13
Not enough data
8.8
14
Not enough data
7.2
12
Not enough data
Transactions
7.5
14
Not enough data
7.7
17
Not enough data
7.4
17
Not enough data
Workflows
7.4
13
Not enough data
7.2
12
Not enough data
Agentic AI - Accounts Receivable Automation
Not enough data
Not enough data
AI - Accounts Receivable
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
8.4
18
Not enough data
8.2
16
Not enough data
8.8
16
Not enough data
8.8
18
Not enough data
8.8
16
Not enough data
Predictive Analytics
8.0
16
Not enough data
7.8
16
Not enough data
7.9
18
Not enough data
7.6
17
Not enough data
Sales Management
8.3
17
Not enough data
8.0
15
Not enough data
9.0
16
Not enough data
8.3
17
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Categories
Categories
Shared Categories
Celonis and Tungsten Insight are categorized as Process Mining and SAP Store
Unique Categories
Celonis is categorized as ServiceNow Store Apps, Sales Analytics, AP Automation, Accounts Receivable, and Financial Analysis
Tungsten Insight has no unique categories
Reviews
Reviewers' Company Size
Celonis
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Tungsten Insight
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
10.6%
Oil & Energy
7.1%
Pharmaceuticals
6.7%
Automotive
6.0%
Electrical/Electronic Manufacturing
4.6%
Other
64.9%
Information Technology and Services
50.0%
Investment Banking
10.0%
Information Services
10.0%
Food & Beverages
10.0%
Financial Services
10.0%
Other
10.0%
Alternatives
Discussions
What is SAP Celonis?
2 Comments
AD
A few years ago, SAP delivered the OEM-version of Celonis as a SAP Process Mining by Celonis. This version was tightly integrated with SAP. For example, SAP...Read more
Who is Celonis?
1 Comment
Official Response from Celonis
Celonis is a software company which delivers an Intelligent Business System for customers to drive business transformation. It is built on a technology...Read more
Why is Celonis different?
1 Comment
Official Response from Celonis
Celonis disrupted what had previously been a manual, time-consuming and expensive consulting-driven approach with its software that can rapidly produce...Read more
Tungsten Insight has no discussions with answers
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