# Celonis vs Tungsten Insight Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Celonis excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Tungsten Insight. Users appreciate the software's ability to provide **end-to-end process transparency** , which helps identify bottlenecks and compliance gaps in operational data.
- **According to verified reviews** , Celonis has a much larger user base, with 286 total reviews compared to Tungsten Insight's 10. This suggests that feedback on Celonis is more reliable and reflective of a broader range of user experiences.
- **Users say** that Celonis offers a user-friendly interface, making it easy to navigate through its features. Reviewers highlight the **aesthetically pleasing design** and the extensive knowledge library, which enhances the overall user experience.
- **Reviewers mention** that while both products have similar ratings for ease of use, Celonis stands out with its proactive support team. Users have noted that the support team actively provides suggestions and best practices, which has helped them optimize their use of the platform.
- **Users highlight** that Tungsten Insight offers excellent data visualization capabilities, allowing for easy access to information from anywhere. However, it lacks the same level of user engagement and support that Celonis provides, which can impact the overall experience.
- **According to recent feedback** , while both products are effective in their execution, Celonis is praised for its transformational ability to visualize actual process flows, whereas Tungsten Insight is noted for its integration capabilities with third-party apps, indicating a different focus in their functionalities.



| | Celonis | Tungsten Insight | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 322 | 10 | 
| **Largest Market Segment** | Enterprise (63.6% of reviews) | Enterprise (60.0% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 

---
## Top Pros & Cons

### Celonis

Pros:
- Ease of Use (23 reviews)
- Efficiency (17 reviews)

Cons:
- Learning Curve (15 reviews)
- Complexity (13 reviews)

### Tungsten Insight

Pros:
- Ease of Use (1 reviews)
- Easy Integrations (1 reviews)

Cons:
- Insufficient Resources (1 reviews)
- Poor Documentation (1 reviews)

---
## Ratings Comparison
| Rating | Celonis | Tungsten Insight | 
|---|---|---|
  | **Meets Requirements** | 8.6 (211 reviews) | 8.7 (5 reviews) | 
  | **Ease of Use** | 8.7 (214 reviews) | 8.7 (5 reviews) | 
  | **Ease of Setup** | 8.1 (157 reviews) | Not enough data | 
  | **Ease of Admin** | 8.1 (121 reviews) | Not enough data | 
  | **Quality of Support** | 8.3 (209 reviews) | 8.3 (5 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.8 (121 reviews) | Not enough data | 
  | **Product Direction (% positive)** | 9.0 (204 reviews) | Not enough data | 

---
## Pricing

### Celonis

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### Tungsten Insight

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Financial Analysis

| Product | Score | Reviews |
|---|---|---|
| **Celonis** | 8.6/10 | 46 |
| **Tungsten Insight** | N/A | N/A |

#### Data Management

| Feature | Celonis | Tungsten Insight | 
|---|---|---|
| **Data Import** | Feature Not Available | Not enough data | 
| **Data Consolidation** | 8.7 (38 reviews) | Not enough data | 
| **Data Validation** | 8.6 (39 reviews) | Not enough data | 

#### Reporting Structure

| Feature | Celonis | Tungsten Insight | 
|---|---|---|
| **Reporting Hierarchy** | 8.2 (37 reviews) | Not enough data | 
| **Report Templates** | 8.2 (37 reviews) | Not enough data | 
| **Report Types** | 8.3 (37 reviews) | Not enough data | 

#### Standard Analytics

| Feature | Celonis | Tungsten Insight | 
|---|---|---|
| **Standard KPIs** | 8.6 (38 reviews) | Not enough data | 
| **Standard Reports** | 8.5 (37 reviews) | Not enough data | 
| **Financial Statements** | Feature Not Available | Not enough data | 
| **Drill Down** | 8.8 (36 reviews) | Not enough data | 

#### Custom Analytics

| Feature | Celonis | Tungsten Insight | 
|---|---|---|
| **Dashboards** | 9.0 (40 reviews) | Not enough data | 
| **Custom KPIs** | 8.9 (38 reviews) | Not enough data | 
| **Custom Reports** | 8.5 (37 reviews) | Not enough data | 
| **Self Service** | Feature Not Available | Not enough data | 
| **Multiple Entities** | 8.4 (17 reviews) | Not enough data | 

#### Agentic AI - Financial Analysis

| Feature | Celonis | Tungsten Insight | 
|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Business Activity Monitoring

| Product | Score | Reviews |
|---|---|---|
| **Celonis** | N/A | N/A |
| **Tungsten Insight** | N/A | N/A |

#### Risk

| Feature | Celonis | Tungsten Insight | 
|---|---|---|
| **Internal** | Not enough data | Not enough data | 
| **External** | Not enough data | Not enough data | 
| **Compliance** | Not enough data | Not enough data | 

#### Recovery

| Feature | Celonis | Tungsten Insight | 
|---|---|---|
| **Disaster Recovery** | Not enough data | Not enough data | 
| **Business Recovery** | Not enough data | Not enough data | 
| **Contingency Planning** | Not enough data | Not enough data | 

#### Agentic AI -  Business Activity Monitoring

| Feature | Celonis | Tungsten Insight | 
|---|---|---|
| **Decision Making** | Not enough data | Not enough data | 

### AP Automation

| Product | Score | Reviews |
|---|---|---|
| **Celonis** | 8.2/10 | 43 |
| **Tungsten Insight** | N/A | N/A |

#### Invoice Management

| Feature | Celonis | Tungsten Insight | 
|---|---|---|
| **Capture** | 7.8 (29 reviews) | Not enough data | 
| **Supplier Portal** | Feature Not Available | Not enough data | 
| **Repository** | 7.8 (30 reviews) | Not enough data | 

#### Invoice Processing

| Feature | Celonis | Tungsten Insight | 
|---|---|---|
| **Matching** | 8.2 (31 reviews) | Not enough data | 
| **Payments** | 8.2 (31 reviews) | Not enough data | 
| **Workflows** | Feature Not Available | Not enough data | 
| **Tax Compliance** | 8.2 (29 reviews) | Not enough data | 

#### Analytics

| Feature | Celonis | Tungsten Insight | 
|---|---|---|
| **Due Dates** | 8.6 (35 reviews) | Not enough data | 
| **Benchmarking** | 8.5 (32 reviews) | Not enough data | 
| **KPIs** | 8.6 (35 reviews) | Not enough data | 

#### Integration

| Feature | Celonis | Tungsten Insight | 
|---|---|---|
| **Accounting** | Feature Not Available | Not enough data | 
| **Payment Integration** | Feature Not Available | Not enough data | 
| **ERP** | 8.2 (33 reviews) | Not enough data | 

#### Risk

| Feature | Celonis | Tungsten Insight | 
|---|---|---|
| **Analysis** | 8.5 (36 reviews) | Not enough data | 
| **Identification** | 8.3 (34 reviews) | Not enough data | 
| **Scoring** | 8.3 (31 reviews) | Not enough data | 

#### Recovery

| Feature | Celonis | Tungsten Insight | 
|---|---|---|
| **Recoup** | 7.5 (27 reviews) | Not enough data | 
| **Reporting** | 8.5 (31 reviews) | Not enough data | 

#### Audit

| Feature | Celonis | Tungsten Insight | 
|---|---|---|
| **Filters** | 8.1 (31 reviews) | Not enough data | 
| **Post Audits** | 8.0 (27 reviews) | Not enough data | 
| **Overpayments** | 7.6 (28 reviews) | Not enough data | 
| **Duplicates** | 8.2 (34 reviews) | Not enough data | 

#### Fraud

| Feature | Celonis | Tungsten Insight | 
|---|---|---|
| **Vendor Checks** | 7.8 (31 reviews) | Not enough data | 
| **Data Generation** | 8.0 (32 reviews) | Not enough data | 
| **Monitoring** | 8.5 (33 reviews) | Not enough data | 

#### Agentic AI - AP Automation

| Feature | Celonis | Tungsten Insight | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### ServiceNow Store Apps

| Product | Score | Reviews |
|---|---|---|
| **Celonis** | 8.2/10 | 14 |
| **Tungsten Insight** | N/A | N/A |

#### ServiceNow Apps

| Feature | Celonis | Tungsten Insight | 
|---|---|---|
| **ServiceNow Integration** | 8.3 (7 reviews) | Not enough data | 
| **Value** | 7.9 (7 reviews) | Not enough data | 

#### Agentic AI - ServiceNow Store Apps

| Feature | Celonis | Tungsten Insight | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Process Mining

| Product | Score | Reviews |
|---|---|---|
| **Celonis** | 8.0/10 | 126 |
| **Tungsten Insight** | N/A | N/A |

#### Process Management

| Feature | Celonis | Tungsten Insight | 
|---|---|---|
| **Process Library** | 8.2 (100 reviews) | Not enough data | 
| **Collaboration** | 8.4 (90 reviews) | Not enough data | 
| **Integrations** | 8.1 (106 reviews) | Not enough data | 
| **Execution Management** | 8.5 (110 reviews) | Not enough data | 

#### Process Analysis

| Feature | Celonis | Tungsten Insight | 
|---|---|---|
| **Real-Time Process Analysis** | 8.6 (106 reviews) | Not enough data | 
| **Process Notation** | 8.1 (103 reviews) | Not enough data | 
| **Process Mapping** | 8.6 (109 reviews) | Not enough data | 

#### Automation

| Feature | Celonis | Tungsten Insight | 
|---|---|---|
| **RPA Integration** | 7.8 (92 reviews) | Not enough data | 
| **Application Development** | 8.2 (91 reviews) | Not enough data | 

#### Generative AI

| Feature | Celonis | Tungsten Insight | 
|---|---|---|
| **AI Text Summarization** | Feature Not Available | Not enough data | 

#### Agentic AI - Process Mining

| Feature | Celonis | Tungsten Insight | 
|---|---|---|
| **Autonomous Task Execution** | 7.8 (17 reviews) | Not enough data | 
| **Multi-step Planning** | 7.8 (16 reviews) | Not enough data | 
| **Cross-system Integration** | 7.9 (17 reviews) | Not enough data | 
| **Adaptive Learning** | 7.9 (16 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.2 (16 reviews) | Not enough data | 
| **Proactive Assistance** | 7.5 (16 reviews) | Not enough data | 
| **Decision Making** | 8.1 (17 reviews) | Not enough data | 

### Accounts Receivable

| Product | Score | Reviews |
|---|---|---|
| **Celonis** | 7.9/10 | 19 |
| **Tungsten Insight** | N/A | N/A |

#### Reporting

| Feature | Celonis | Tungsten Insight | 
|---|---|---|
| **Status** | 8.2 (12 reviews) | Not enough data | 
| **Customer Credit** | 8.2 (13 reviews) | Not enough data | 
| **History** | 8.6 (15 reviews) | Not enough data | 

#### Integrations

| Feature | Celonis | Tungsten Insight | 
|---|---|---|
| **Accounting** | 8.5 (13 reviews) | Not enough data | 
| **ERP** | 8.8 (14 reviews) | Not enough data | 
| **CPM** | 7.2 (12 reviews) | Not enough data | 

#### Transactions

| Feature | Celonis | Tungsten Insight | 
|---|---|---|
| **Credits** | 7.5 (14 reviews) | Not enough data | 
| **Invoices** | 7.7 (17 reviews) | Not enough data | 
| **Payments** | 7.4 (17 reviews) | Not enough data | 

#### Workflows

| Feature | Celonis | Tungsten Insight | 
|---|---|---|
| **Approvals** | 7.4 (13 reviews) | Not enough data | 
| **Reconciliation** | 7.2 (12 reviews) | Not enough data | 

#### Agentic AI - Accounts Receivable Automation

| Feature | Celonis | Tungsten Insight | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

#### AI - Accounts Receivable

| Feature | Celonis | Tungsten Insight | 
|---|---|---|
| **Generative** | Not enough data | Not enough data | 
| **Responses** | Not enough data | Not enough data | 
| **Predictive Analytics** | Not enough data | Not enough data | 

### SAP Store

| Product | Score | Reviews |
|---|---|---|
| **Celonis** | N/A | N/A |
| **Tungsten Insight** | N/A | N/A |

#### Agentic AI - SAP Store

| Feature | Celonis | Tungsten Insight | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **Celonis** | 8.3/10 | 20 |
| **Tungsten Insight** | N/A | N/A |

#### Agentic AI - Sales Analytics

| Feature | Celonis | Tungsten Insight | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Data Sourcing

| Feature | Celonis | Tungsten Insight | 
|---|---|---|
| **Data Sourcing** | 8.4 (18 reviews) | Not enough data | 
| **Exporting & Sharing Data** | 8.2 (16 reviews) | Not enough data | 
| **Multi-Device Data Visualization** | 8.8 (16 reviews) | Not enough data | 
| **Interactive Dashboards** | 8.8 (18 reviews) | Not enough data | 
| **Data Segmentation** | 8.8 (16 reviews) | Not enough data | 

#### Predictive Analytics

| Feature | Celonis | Tungsten Insight | 
|---|---|---|
| **Lead Scoring** | 8.0 (16 reviews) | Not enough data | 
| **Opportunity Scoring** | 7.8 (16 reviews) | Not enough data | 
| **Risk Analysis** | 7.9 (18 reviews) | Not enough data | 
| **Live Forecasting** | 7.6 (17 reviews) | Not enough data | 

#### Sales Management

| Feature | Celonis | Tungsten Insight | 
|---|---|---|
| **Live Pipeline Management** | 8.3 (17 reviews) | Not enough data | 
| **Sales Gamification** | 8.0 (15 reviews) | Not enough data | 
| **Account-Based Analytics** | 9.0 (16 reviews) | Not enough data | 
| **Activity Tracking** | 8.3 (17 reviews) | Not enough data | 

### Accounting & Finance

| Product | Score | Reviews |
|---|---|---|
| **Celonis** | N/A | N/A |
| **Tungsten Insight** | N/A | N/A |

#### Agentic AI - Accounting & Finance

| Feature | Celonis | Tungsten Insight | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Process Mining Tools](https://www.g2.com/categories/process-mining-tools)

**Unique to Celonis (6):** [Accounts Payable Automation Software](https://www.g2.com/categories/ap-automation), [Accounts Receivable Software](https://www.g2.com/categories/accounts-receivable), [Financial Analysis Software](https://www.g2.com/categories/financial-analysis), [ServiceNow Marketplace Apps](https://www.g2.com/categories/servicenow-store-apps), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [SAP Store Software](https://www.g2.com/categories/sap-store)

**Unique to Tungsten Insight (1):** [Business Activity Monitoring Software](https://www.g2.com/categories/business-activity-monitoring)


---
## Reviewer Demographics

### By Company Size

| Segment | Celonis | Tungsten Insight | 
|---|---|---|
| **Small-Business** | 21.2% | 30.0% | 
| **Mid-Market** | 15.2% | 10.0% | 
| **Enterprise** | 63.6% | 60.0% | 

### By Industry

#### Celonis

- **Information Technology and Services:** 10.6%
- **Oil & Energy:** 7.1%
- **Pharmaceuticals:** 6.7%
- **Automotive:** 6.0%
- **Electrical/Electronic Manufacturing:** 4.6%
- **Accounting:** 4.6%
- **Retail:** 4.2%
- **Computer Software:** 3.9%
- **Banking:** 3.5%
- **Telecommunications:** 3.2%
- **Other:** 45.6%

#### Tungsten Insight

- **Information Technology and Services:** 50.0%
- **Investment Banking:** 10.0%
- **Information Services:** 10.0%
- **Food & Beverages:** 10.0%
- **Financial Services:** 10.0%
- **Banking:** 10.0%

---
## Alternatives

### Alternatives to Celonis

- [UiPath Agentic Automation](https://www.g2.com/products/uipath-agentic-automation/reviews) — 4.6/5 stars (7581 reviews)
- [Microsoft Power Automate](https://www.g2.com/products/microsoft-power-automate/reviews) — 4.4/5 stars (1093 reviews)
- [Coupa](https://www.g2.com/products/coupa-software-coupa/reviews) — 4.2/5 stars (569 reviews)
- [Invoiced](https://www.g2.com/products/invoiced/reviews) — 4.5/5 stars (412 reviews)
- [ARIS](https://www.g2.com/products/aris-aris/reviews) — 4.4/5 stars (170 reviews)
- [BILL AP/AR](https://www.g2.com/products/bill-ap-ar/reviews) — 4.4/5 stars (1806 reviews)
- [Automation Anywhere Agentic Process Automation](https://www.g2.com/products/automation-anywhere-agentic-process-automation/reviews) — 4.5/5 stars (5586 reviews)
- [IBM Process Mining](https://www.g2.com/products/ibm-process-mining/reviews) — 4.7/5 stars (157 reviews)
- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25829 reviews)
- [SAP Concur](https://www.g2.com/products/sap-concur/reviews) — 4.0/5 stars (7099 reviews)

### Alternatives to Tungsten Insight

- [UiPath Agentic Automation](https://www.g2.com/products/uipath-agentic-automation/reviews) — 4.6/5 stars (7581 reviews)
- [Appian](https://www.g2.com/products/appian/reviews) — 4.5/5 stars (497 reviews)
- [Automation Anywhere Agentic Process Automation](https://www.g2.com/products/automation-anywhere-agentic-process-automation/reviews) — 4.5/5 stars (5586 reviews)
- [Microsoft Power Automate](https://www.g2.com/products/microsoft-power-automate/reviews) — 4.4/5 stars (1093 reviews)
- [SS&C Blue Prism Intelligent Automation Platform](https://www.g2.com/products/ss-c-blue-prism-intelligent-automation-platform/reviews) — 4.5/5 stars (402 reviews)
- [Bizagi](https://www.g2.com/products/bizagi/reviews) — 4.6/5 stars (312 reviews)
- [Pega Platform](https://www.g2.com/products/pega-platform/reviews) — 4.2/5 stars (278 reviews)
- [PIX RPA](https://www.g2.com/products/pix-rpa/reviews) — 4.8/5 stars (235 reviews)
- [ARIS](https://www.g2.com/products/aris-aris/reviews) — 4.4/5 stars (170 reviews)
- [Quantive StrategyAI](https://www.g2.com/products/quantive-strategyai/reviews) — 4.6/5 stars (203 reviews)

---
## Top Discussions

### Celonis

- Title: [What is SAP Celonis?](https://www.g2.com/discussions/what-is-sap-celonis) — 2 comments
  > **Top comment:** "Integration of Celonis process mining tool with SAP source system"
- Title: [What is Celonis used for?](https://www.g2.com/discussions/what-is-celonis-used-for) — 1 comment
  > **Top comment:** "Celonis is a process mining software used to analyze and visualize business processes within an organization. It helps identify inefficiencies, bottlenecks,..."
- Title: [How much does Celonis cost?](https://www.g2.com/discussions/how-much-does-celonis-cost) — 1 comment
  > **Top comment:** "Check their licensing"
- Title: [What is Celonis software?](https://www.g2.com/discussions/what-is-celonis-software) — 1 comment
  > **Top comment:** "Celonis is a SaaS platform for process mining. Process mining is an emerging technology for as-is business process discovery and optimization in an automated..."
- Title: [When do I think about the scalability, of the solution?](https://www.g2.com/discussions/when-do-i-think-about-the-scalability-of-the-solution) — 1 comment, 1 upvote
  > **Top comment:** "Hi Balaji, 
thanks for your question.
Celonis comes with a wide range of use cases for departments all across the company. Hence, there are many options..."

### Tungsten Insight

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/celonis-vs-tungsten-insight)