G2 reviewers report that Celonis excels in providing end-to-end process transparency, allowing users to quickly identify bottlenecks and compliance gaps in their operational data. This capability is highlighted as transformational for organizations looking to visualize their actual process flows, rather than just ideal scenarios.
Users say that Enterprise Explorer offers clear insights into a company's strategic position, enabling quick analysis of business processes on a single platform. This feature is particularly appreciated for its ability to convert Microsoft Visio designs into structured corporate models, enhancing performance metrics tracking.
Reviewers mention that Celonis has a proactive support team that goes beyond reactive assistance. Users appreciate the team's suggestions and best practices, which have significantly helped them optimize their use of the platform, contributing to a more effective user experience.
According to verified reviews, Enterprise Explorer stands out for its user-friendly interface, with many users noting its ease of navigation and intuitive design. This aspect makes it easier for teams to manage accounts, invoices, and time management tasks effectively.
G2 reviewers highlight that while both products have similar support quality ratings, Celonis benefits from a larger user community, which can lead to more shared knowledge and resources. This community aspect can enhance the overall user experience and provide additional learning opportunities.
Users report that while Enterprise Explorer has a higher score for ease of use, Celonis maintains a strong reputation for its comprehensive features and integrations, making it a robust choice for larger enterprises looking for advanced process mining capabilities.
Pricing
Entry-Level Pricing
Celonis
No pricing available
Enterprise Explorer
No pricing available
Free Trial
Celonis
Free Trial is available
Enterprise Explorer
No trial information available
Ratings
Meets Requirements
8.6
211
8.1
7
Ease of Use
8.7
214
9.0
8
Ease of Setup
8.1
156
Not enough data
Ease of Admin
8.1
121
Not enough data
Quality of Support
8.3
209
8.3
6
Has the product been a good partner in doing business?
A few years ago, SAP delivered the OEM-version of Celonis as a SAP Process Mining by Celonis. This version was tightly integrated with SAP. For example, SAP...Read more
Who is Celonis?
1 Comment
Official Response from Celonis
Celonis is a software company which delivers an Intelligent Business System for customers to drive business transformation. It is built on a technology...Read more
Why is Celonis different?
1 Comment
Official Response from Celonis
Celonis disrupted what had previously been a manual, time-consuming and expensive consulting-driven approach with its software that can rapidly produce...Read more
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