# Celonis vs Employee Self Service Portal and Catalog Comparison --- ## AI Generated Summary - **G2 reviewers report** that Celonis excels in providing **end-to-end process transparency** , allowing users to easily identify bottlenecks and compliance gaps in their operational data. This feature is particularly praised for its ability to visualize actual process flows, which many find transformational for their business operations. - **Users say** that the Employee Self Service Portal and Catalog stands out for its **user-friendly interface** and **ease of access**. Reviewers appreciate the systematic organization of tabs, which simplifies navigation and enhances the overall user experience, making it easy for employees to find the information they need. - **Reviewers mention** that Celonis has a proactive support team that goes beyond just responding to inquiries. Users highlight how the team offers **suggestions and best practices** that help optimize the platform's use, contributing to a more effective implementation experience. - **According to verified reviews** , the Employee Self Service Portal and Catalog is noted for its **strong technical bonding and setup**. Users find that the portal is designed to streamline communication and enhance the customer experience, which is a key factor in its positive reception. - **G2 reviewers report** that while Celonis is user-friendly, the Employee Self Service Portal and Catalog scores slightly higher in **ease of use** , with users appreciating its intuitive design and self-service dashboards that make it easy to understand and navigate. - **Users say** that Celonis has a strong focus on **product direction** , with many expressing confidence in its future developments. However, the Employee Self Service Portal and Catalog also garners high praise for its **quality of support** , which is rated significantly higher, indicating a strong commitment to customer satisfaction. | | Celonis | Employee Self Service Portal and Catalog | |---|---|---| | **Star Rating** | 4.5 out of 5 | 4.1 out of 5 | | **Total Reviews** | 323 | 12 | | **Largest Market Segment** | Enterprise (63.4% of reviews) | Enterprise (72.7% of reviews) | | **Entry Level Price** | No pricing available | No pricing available | --- ## Top Pros & Cons ### Celonis Pros: - Ease of Use (23 reviews) - Efficiency (17 reviews) Cons: - Learning Curve (15 reviews) - Complexity (13 reviews) ### Employee Self Service Portal and Catalog **Not enough data** --- ## Ratings Comparison | Rating | Celonis | Employee Self Service Portal and Catalog | |---|---|---| | **Meets Requirements** | 8.6 (212 reviews) | 8.3 (6 reviews) | | **Ease of Use** | 8.7 (215 reviews) | 9.0 (7 reviews) | | **Ease of Setup** | 8.1 (158 reviews) | Not enough data | | **Ease of Admin** | 8.1 (121 reviews) | Not enough data | | **Quality of Support** | 8.3 (210 reviews) | 9.7 (5 reviews) | | **Has the product been a good partner in doing business?** | 8.8 (121 reviews) | Not enough data | | **Product Direction (% positive)** | 9.0 (205 reviews) | 10.0 (6 reviews) | --- ## Pricing ### Celonis #### Entry-Level Pricing No pricing available #### Free Trial Yes ### Employee Self Service Portal and Catalog #### Entry-Level Pricing No pricing available #### Free Trial No information available --- ## Features Comparison By Category ### Financial Analysis | Product | Score | Reviews | |---|---|---| | **Celonis** | 8.6/10 | 46 | | **Employee Self Service Portal and Catalog** | N/A | N/A | #### Data Management | Feature | Celonis | Employee Self Service Portal and Catalog | |---|---|---| | **Data Import** | Feature Not Available | Not enough data | | **Data Consolidation** | 8.7 (38 reviews) | Not enough data | | **Data Validation** | 8.6 (39 reviews) | Not enough data | #### Reporting Structure | Feature | Celonis | Employee Self Service Portal and Catalog | |---|---|---| | **Reporting Hierarchy** | 8.2 (37 reviews) | Not enough data | | **Report Templates** | 8.2 (37 reviews) | Not enough data | | **Report Types** | 8.3 (37 reviews) | Not enough data | #### Standard Analytics | Feature | Celonis | Employee Self Service Portal and Catalog | |---|---|---| | **Standard KPIs** | 8.6 (38 reviews) | Not enough data | | **Standard Reports** | 8.5 (37 reviews) | Not enough data | | **Financial Statements** | Feature Not Available | Not enough data | | **Drill Down** | 8.8 (36 reviews) | Not enough data | #### Custom Analytics | Feature | Celonis | Employee Self Service Portal and Catalog | |---|---|---| | **Dashboards** | 9.0 (40 reviews) | Not enough data | | **Custom KPIs** | 8.9 (38 reviews) | Not enough data | | **Custom Reports** | 8.5 (37 reviews) | Not enough data | | **Self Service** | Feature Not Available | Not enough data | | **Multiple Entities** | 8.4 (17 reviews) | Not enough data | #### Agentic AI - Financial Analysis | Feature | Celonis | Employee Self Service Portal and Catalog | |---|---|---| | **Cross-system Integration** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### AP Automation | Product | Score | Reviews | |---|---|---| | **Celonis** | 8.2/10 | 44 | | **Employee Self Service Portal and Catalog** | N/A | N/A | #### Invoice Management | Feature | Celonis | Employee Self Service Portal and Catalog | |---|---|---| | **Capture** | 7.8 (30 reviews) | Not enough data | | **Supplier Portal** | Feature Not Available | Not enough data | | **Repository** | 7.8 (31 reviews) | Not enough data | #### Invoice Processing | Feature | Celonis | Employee Self Service Portal and Catalog | |---|---|---| | **Matching** | 8.3 (32 reviews) | Not enough data | | **Payments** | 8.3 (32 reviews) | Not enough data | | **Workflows** | Feature Not Available | Not enough data | | **Tax Compliance** | 8.2 (30 reviews) | Not enough data | #### Analytics | Feature | Celonis | Employee Self Service Portal and Catalog | |---|---|---| | **Due Dates** | 8.7 (36 reviews) | Not enough data | | **Benchmarking** | 8.6 (33 reviews) | Not enough data | | **KPIs** | 8.6 (36 reviews) | Not enough data | #### Integration | Feature | Celonis | Employee Self Service Portal and Catalog | |---|---|---| | **Accounting** | Feature Not Available | Not enough data | | **Payment Integration** | Feature Not Available | Not enough data | | **ERP** | 8.2 (34 reviews) | Not enough data | #### Risk | Feature | Celonis | Employee Self Service Portal and Catalog | |---|---|---| | **Analysis** | 8.6 (37 reviews) | Not enough data | | **Identification** | 8.3 (35 reviews) | Not enough data | | **Scoring** | 8.3 (32 reviews) | Not enough data | #### Recovery | Feature | Celonis | Employee Self Service Portal and Catalog | |---|---|---| | **Recoup** | 7.6 (28 reviews) | Not enough data | | **Reporting** | 8.5 (32 reviews) | Not enough data | #### Audit | Feature | Celonis | Employee Self Service Portal and Catalog | |---|---|---| | **Filters** | 8.1 (32 reviews) | Not enough data | | **Post Audits** | 8.1 (28 reviews) | Not enough data | | **Overpayments** | 7.6 (29 reviews) | Not enough data | | **Duplicates** | 8.3 (35 reviews) | Not enough data | #### Fraud | Feature | Celonis | Employee Self Service Portal and Catalog | |---|---|---| | **Vendor Checks** | 7.9 (32 reviews) | Not enough data | | **Data Generation** | 8.0 (33 reviews) | Not enough data | | **Monitoring** | 8.5 (34 reviews) | Not enough data | #### Agentic AI - AP Automation | Feature | Celonis | Employee Self Service Portal and Catalog | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### ServiceNow Store Apps | Product | Score | Reviews | |---|---|---| | **Celonis** | 8.2/10 | 14 | | **Employee Self Service Portal and Catalog** | N/A | N/A | #### ServiceNow Apps | Feature | Celonis | Employee Self Service Portal and Catalog | |---|---|---| | **ServiceNow Integration** | 8.3 (7 reviews) | Not enough data | | **Value** | 7.9 (7 reviews) | Not enough data | #### Agentic AI - ServiceNow Store Apps | Feature | Celonis | Employee Self Service Portal and Catalog | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | ### Process Mining | Product | Score | Reviews | |---|---|---| | **Celonis** | 8.1/10 | 127 | | **Employee Self Service Portal and Catalog** | N/A | N/A | #### Process Management | Feature | Celonis | Employee Self Service Portal and Catalog | |---|---|---| | **Process Library** | 8.2 (101 reviews) | Not enough data | | **Collaboration** | 8.4 (91 reviews) | Not enough data | | **Integrations** | 8.1 (107 reviews) | Not enough data | | **Execution Management** | 8.5 (111 reviews) | Not enough data | #### Process Analysis | Feature | Celonis | Employee Self Service Portal and Catalog | |---|---|---| | **Real-Time Process Analysis** | 8.6 (107 reviews) | Not enough data | | **Process Notation** | 8.1 (104 reviews) | Not enough data | | **Process Mapping** | 8.6 (110 reviews) | Not enough data | #### Automation | Feature | Celonis | Employee Self Service Portal and Catalog | |---|---|---| | **RPA Integration** | 7.8 (93 reviews) | Not enough data | | **Application Development** | 8.2 (92 reviews) | Not enough data | #### Generative AI | Feature | Celonis | Employee Self Service Portal and Catalog | |---|---|---| | **AI Text Summarization** | Feature Not Available | Not enough data | #### Agentic AI - Process Mining | Feature | Celonis | Employee Self Service Portal and Catalog | |---|---|---| | **Autonomous Task Execution** | 7.9 (18 reviews) | Not enough data | | **Multi-step Planning** | 7.9 (17 reviews) | Not enough data | | **Cross-system Integration** | 8.0 (18 reviews) | Not enough data | | **Adaptive Learning** | 8.0 (17 reviews) | Not enough data | | **Natural Language Interaction** | 7.3 (17 reviews) | Not enough data | | **Proactive Assistance** | 7.6 (17 reviews) | Not enough data | | **Decision Making** | 8.1 (18 reviews) | Not enough data | ### Accounts Receivable | Product | Score | Reviews | |---|---|---| | **Celonis** | 8.0/10 | 20 | | **Employee Self Service Portal and Catalog** | N/A | N/A | #### Reporting | Feature | Celonis | Employee Self Service Portal and Catalog | |---|---|---| | **Status** | 8.3 (13 reviews) | Not enough data | | **Customer Credit** | 8.2 (14 reviews) | Not enough data | | **History** | 8.6 (16 reviews) | Not enough data | #### Integrations | Feature | Celonis | Employee Self Service Portal and Catalog | |---|---|---| | **Accounting** | 8.5 (14 reviews) | Not enough data | | **ERP** | 8.9 (15 reviews) | Not enough data | | **CPM** | 7.4 (13 reviews) | Not enough data | #### Transactions | Feature | Celonis | Employee Self Service Portal and Catalog | |---|---|---| | **Credits** | 7.6 (15 reviews) | Not enough data | | **Invoices** | 7.9 (18 reviews) | Not enough data | | **Payments** | 7.4 (18 reviews) | Not enough data | #### Workflows | Feature | Celonis | Employee Self Service Portal and Catalog | |---|---|---| | **Approvals** | 7.6 (14 reviews) | Not enough data | | **Reconciliation** | 7.4 (13 reviews) | Not enough data | #### Agentic AI - Accounts Receivable Automation | Feature | Celonis | Employee Self Service Portal and Catalog | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | #### AI - Accounts Receivable | Feature | Celonis | Employee Self Service Portal and Catalog | |---|---|---| | **Generative** | Not enough data | Not enough data | | **Responses** | Not enough data | Not enough data | | **Predictive Analytics** | Not enough data | Not enough data | ### SAP Store | Product | Score | Reviews | |---|---|---| | **Celonis** | N/A | N/A | | **Employee Self Service Portal and Catalog** | N/A | N/A | #### Agentic AI - SAP Store | Feature | Celonis | Employee Self Service Portal and Catalog | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Sales Analytics | Product | Score | Reviews | |---|---|---| | **Celonis** | 8.3/10 | 20 | | **Employee Self Service Portal and Catalog** | N/A | N/A | #### Agentic AI - Sales Analytics | Feature | Celonis | Employee Self Service Portal and Catalog | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | #### Data Sourcing | Feature | Celonis | Employee Self Service Portal and Catalog | |---|---|---| | **Data Sourcing** | 8.4 (18 reviews) | Not enough data | | **Exporting & Sharing Data** | 8.2 (16 reviews) | Not enough data | | **Multi-Device Data Visualization** | 8.8 (16 reviews) | Not enough data | | **Interactive Dashboards** | 8.8 (18 reviews) | Not enough data | | **Data Segmentation** | 8.8 (16 reviews) | Not enough data | #### Predictive Analytics | Feature | Celonis | Employee Self Service Portal and Catalog | |---|---|---| | **Lead Scoring** | 8.0 (16 reviews) | Not enough data | | **Opportunity Scoring** | 7.8 (16 reviews) | Not enough data | | **Risk Analysis** | 7.9 (18 reviews) | Not enough data | | **Live Forecasting** | 7.6 (17 reviews) | Not enough data | #### Sales Management | Feature | Celonis | Employee Self Service Portal and Catalog | |---|---|---| | **Live Pipeline Management** | 8.3 (17 reviews) | Not enough data | | **Sales Gamification** | 8.0 (15 reviews) | Not enough data | | **Account-Based Analytics** | 9.0 (16 reviews) | Not enough data | | **Activity Tracking** | 8.3 (17 reviews) | Not enough data | ### Accounting & Finance | Product | Score | Reviews | |---|---|---| | **Celonis** | N/A | N/A | | **Employee Self Service Portal and Catalog** | N/A | N/A | #### Agentic AI - Accounting & Finance | Feature | Celonis | Employee Self Service Portal and Catalog | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | --- ## Categories **Shared Categories (1):** [ServiceNow Marketplace Apps](https://www.g2.com/categories/servicenow-store-apps) **Unique to Celonis (6):** [Process Mining Tools](https://www.g2.com/categories/process-mining-tools), [Accounts Payable Automation Software](https://www.g2.com/categories/ap-automation), [Accounts Receivable Software](https://www.g2.com/categories/accounts-receivable), [Financial Analysis Software](https://www.g2.com/categories/financial-analysis), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [SAP Store Software](https://www.g2.com/categories/sap-store) --- ## Reviewer Demographics ### By Company Size | Segment | Celonis | Employee Self Service Portal and Catalog | |---|---|---| | **Small-Business** | 21.1% | 9.1% | | **Mid-Market** | 15.5% | 18.2% | | **Enterprise** | 63.4% | 72.7% | ### By Industry #### Celonis - **Information Technology and Services:** 10.6% - **Oil & Energy:** 7.0% - **Pharmaceuticals:** 6.7% - **Automotive:** 6.0% - **Electrical/Electronic Manufacturing:** 4.6% - **Accounting:** 4.6% - **Retail:** 4.2% - **Computer Software:** 3.9% - **Banking:** 3.5% - **Telecommunications:** 3.2% - **Other:** 45.8% #### Employee Self Service Portal and Catalog - **Telecommunications:** 9.1% - **Oil & Energy:** 9.1% - **Investment Banking:** 9.1% - **Information Technology and Services:** 9.1% - **Health, Wellness and Fitness:** 9.1% - **Government Relations:** 9.1% - **Financial Services:** 9.1% - **Education Management:** 9.1% - **Consumer Services:** 9.1% - **Computer Software:** 9.1% - **Other:** 9.1% --- ## Alternatives ### Alternatives to Celonis - [UiPath Agentic Automation](https://www.g2.com/products/uipath-agentic-automation/reviews) — 4.6/5 stars (7580 reviews) - [Microsoft Power Automate](https://www.g2.com/products/microsoft-power-automate/reviews) — 4.4/5 stars (1095 reviews) - [Coupa](https://www.g2.com/products/coupa-software-coupa/reviews) — 4.2/5 stars (569 reviews) - [Invoiced](https://www.g2.com/products/invoiced/reviews) — 4.5/5 stars (414 reviews) - [ARIS](https://www.g2.com/products/aris-aris/reviews) — 4.3/5 stars (169 reviews) - [BILL AP/AR](https://www.g2.com/products/bill-ap-ar/reviews) — 4.4/5 stars (1809 reviews) - [Automation Anywhere Agentic Process Automation](https://www.g2.com/products/automation-anywhere-agentic-process-automation/reviews) — 4.5/5 stars (5614 reviews) - [IBM Process Mining](https://www.g2.com/products/ibm-process-mining/reviews) — 4.7/5 stars (157 reviews) - [Appian](https://www.g2.com/products/appian/reviews) — 4.5/5 stars (500 reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25864 reviews) --- ## Top Discussions ### Celonis - Title: [What is SAP Celonis?](https://www.g2.com/discussions/what-is-sap-celonis) — 2 comments > **Top comment:** "Integration of Celonis process mining tool with SAP source system" - Title: [What is Celonis used for?](https://www.g2.com/discussions/what-is-celonis-used-for) — 1 comment > **Top comment:** "Celonis is a process mining software used to analyze and visualize business processes within an organization. It helps identify inefficiencies, bottlenecks,..." - Title: [How much does Celonis cost?](https://www.g2.com/discussions/how-much-does-celonis-cost) — 1 comment > **Top comment:** "Check their licensing" - Title: [What is Celonis software?](https://www.g2.com/discussions/what-is-celonis-software) — 1 comment > **Top comment:** "Celonis is a SaaS platform for process mining. Process mining is an emerging technology for as-is business process discovery and optimization in an automated..." - Title: [When do I think about the scalability, of the solution?](https://www.g2.com/discussions/when-do-i-think-about-the-scalability-of-the-solution) — 1 comment, 1 upvote > **Top comment:** "Hi Balaji, thanks for your question. Celonis comes with a wide range of use cases for departments all across the company. Hence, there are many options..." ### Employee Self Service Portal and Catalog No discussions available for this product. --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/celonis-vs-employee-self-service-portal-and-catalog)