# Celonis vs Dynatrace Comparison | | Celonis | Dynatrace | |---|---|---| | **Star Rating** | 4.5 out of 5 | 4.5 out of 5 | | **Total Reviews** | 322 | 1,363 | | **Largest Market Segment** | Enterprise (63.6% of reviews) | Enterprise (69.4% of reviews) | | **Entry Level Price** | No pricing available | Starts at $69 per month billed annually, per 8 GB Host | --- ## Top Pros & Cons ### Celonis Pros: - Ease of Use (25 reviews) - Efficiency (17 reviews) Cons: - Learning Curve (15 reviews) - Complexity (13 reviews) ### Dynatrace Pros: - Ease of Use (84 reviews) - Debugging (53 reviews) Cons: - Learning Curve (43 reviews) - Missing Features (39 reviews) --- ## Ratings Comparison | Rating | Celonis | Dynatrace | |---|---|---| | **Meets Requirements** | 8.6 (211 reviews) | 8.8 (1070 reviews) | | **Ease of Use** | 8.7 (214 reviews) | 8.3 (1080 reviews) | | **Ease of Setup** | 8.1 (157 reviews) | 8.4 (672 reviews) | | **Ease of Admin** | 8.1 (121 reviews) | 8.2 (625 reviews) | | **Quality of Support** | 8.3 (209 reviews) | 8.7 (1013 reviews) | | **Has the product been a good partner in doing business?** | 8.8 (121 reviews) | 8.7 (622 reviews) | | **Product Direction (% positive)** | 9.0 (204 reviews) | 9.3 (1044 reviews) | --- ## Pricing ### Celonis #### Entry-Level Pricing No pricing available #### Free Trial Yes ### Dynatrace #### Entry-Level Pricing Plan: Full-stack monitoring Price: Starts at $69 per month billed annually, per 8 GB Host Description: Advanced observability for apps and infrastructure across hybrid and multi-clouds at scale Key Features: - Application performance - Infrastructure monitoring - AIOps [Browse all 3 editions](https://www.g2.com/products/dynatrace/pricing) #### Free Trial Yes --- ## Features Comparison By Category ### Session Replay | Product | Score | Reviews | |---|---|---| | **Celonis** | N/A | N/A | | **Dynatrace** | 8.4/10 | 162 | #### User Behavior | Feature | Celonis | Dynatrace | |---|---|---| | **Click Tracking** | Not enough data | 8.9 (116 reviews) ✓ Verified | | **Mouse Movement ** | Not enough data | 8.0 (87 reviews) ✓ Verified | | **Frustration Tracking** | Not enough data | 8.3 (105 reviews) ✓ Verified | #### A/B Testing | Feature | Celonis | Dynatrace | |---|---|---| | **Error and Bug Tracking** | Not enough data | 8.4 (101 reviews) ✓ Verified | | **Split URL Testing** | Not enough data | 8.0 (76 reviews) | | **Data Analysis** | Not enough data | 8.7 (110 reviews) ✓ Verified | | **Notes** | Not enough data | 8.1 (75 reviews) | #### Visitor Information | Feature | Celonis | Dynatrace | |---|---|---| | **User Identification** | Not enough data | 8.6 (117 reviews) ✓ Verified | | **Search Box** | Not enough data | 8.4 (112 reviews) ✓ Verified | #### Agentic AI - Session Replay | Feature | Celonis | Dynatrace | |---|---|---| | **Cross-system Integration** | Not enough data | Not enough data | ### Financial Analysis | Product | Score | Reviews | |---|---|---| | **Celonis** | 8.6/10 | 46 | | **Dynatrace** | N/A | N/A | #### Data Management | Feature | Celonis | Dynatrace | |---|---|---| | **Data Import** | Feature Not Available | Not enough data | | **Data Consolidation** | 8.7 (38 reviews) | Not enough data | | **Data Validation** | 8.6 (39 reviews) | Not enough data | #### Reporting Structure | Feature | Celonis | Dynatrace | |---|---|---| | **Reporting Hierarchy** | 8.2 (37 reviews) | Not enough data | | **Report Templates** | 8.2 (37 reviews) | Not enough data | | **Report Types** | 8.3 (37 reviews) | Not enough data | #### Standard Analytics | Feature | Celonis | Dynatrace | |---|---|---| | **Standard KPIs** | 8.6 (38 reviews) | Not enough data | | **Standard Reports** | 8.5 (37 reviews) | Not enough data | | **Financial Statements** | Feature Not Available | Not enough data | | **Drill Down** | 8.8 (36 reviews) | Not enough data | #### Custom Analytics | Feature | Celonis | Dynatrace | |---|---|---| | **Dashboards** | 9.0 (40 reviews) | Not enough data | | **Custom KPIs** | 8.9 (38 reviews) | Not enough data | | **Custom Reports** | 8.5 (37 reviews) | Not enough data | | **Self Service** | Feature Not Available | Not enough data | | **Multiple Entities** | 8.4 (17 reviews) | Not enough data | #### Agentic AI - Financial Analysis | Feature | Celonis | Dynatrace | |---|---|---| | **Cross-system Integration** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Website Monitoring | Product | Score | Reviews | |---|---|---| | **Celonis** | N/A | N/A | | **Dynatrace** | 8.6/10 | 67 | #### Functionality | Feature | Celonis | Dynatrace | |---|---|---| | **Baseline** | Not enough data | 8.8 (62 reviews) | | **Alerting** | Not enough data | 9.0 (63 reviews) | | **Multi-Site Monitoring** | Not enough data | 8.5 (60 reviews) | | **Reporting** | Not enough data | 8.0 (59 reviews) | | **Multi-Channel Alerting** | Not enough data | 8.7 (54 reviews) | | **Location Insights** | Not enough data | 8.4 (58 reviews) | #### Agentic AI - Website Monitoring | Feature | Celonis | Dynatrace | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Digital Experience Monitoring (DEM) | Product | Score | Reviews | |---|---|---| | **Celonis** | N/A | N/A | | **Dynatrace** | 8.7/10 | 184 | #### Experience | Feature | Celonis | Dynatrace | |---|---|---| | **Real-Time Monitoring** | Not enough data | 9.2 (159 reviews) | | **Session Replay** | Not enough data | 8.5 (137 reviews) | | **Behavioral Analysis** | Not enough data | 8.5 (134 reviews) | #### Agentic AI - Digital Experience Monitoring (DEM) | Feature | Celonis | Dynatrace | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | #### Management | Feature | Celonis | Dynatrace | |---|---|---| | **Content Management** | Not enough data | 8.4 (127 reviews) | | **Alerts** | Not enough data | 8.6 (154 reviews) | | **Budget Analysis** | Not enough data | 7.7 (102 reviews) | #### Performance | Feature | Celonis | Dynatrace | |---|---|---| | **Uptime Monitoring** | Not enough data | 9.1 (152 reviews) | | **Performance Monitoring** | Not enough data | 9.4 (158 reviews) | | **Issue Tracking** | Not enough data | 8.5 (148 reviews) | | **Resource Monitoring** | Not enough data | 9.0 (149 reviews) | ### AP Automation | Product | Score | Reviews | |---|---|---| | **Celonis** | 8.2/10 | 43 | | **Dynatrace** | N/A | N/A | #### Invoice Management | Feature | Celonis | Dynatrace | |---|---|---| | **Capture** | 7.8 (29 reviews) | Not enough data | | **Supplier Portal** | Feature Not Available | Not enough data | | **Repository** | 7.8 (30 reviews) | Not enough data | #### Invoice Processing | Feature | Celonis | Dynatrace | |---|---|---| | **Matching** | 8.2 (31 reviews) | Not enough data | | **Payments** | 8.2 (31 reviews) | Not enough data | | **Workflows** | Feature Not Available | Not enough data | | **Tax Compliance** | 8.2 (29 reviews) | Not enough data | #### Analytics | Feature | Celonis | Dynatrace | |---|---|---| | **Due Dates** | 8.6 (35 reviews) | Not enough data | | **Benchmarking** | 8.5 (32 reviews) | Not enough data | | **KPIs** | 8.6 (35 reviews) | Not enough data | #### Integration | Feature | Celonis | Dynatrace | |---|---|---| | **Accounting** | Feature Not Available | Not enough data | | **Payment Integration** | Feature Not Available | Not enough data | | **ERP** | 8.2 (33 reviews) | Not enough data | #### Risk | Feature | Celonis | Dynatrace | |---|---|---| | **Analysis** | 8.5 (36 reviews) | Not enough data | | **Identification** | 8.3 (34 reviews) | Not enough data | | **Scoring** | 8.3 (31 reviews) | Not enough data | #### Recovery | Feature | Celonis | Dynatrace | |---|---|---| | **Recoup** | 7.5 (27 reviews) | Not enough data | | **Reporting** | 8.5 (31 reviews) | Not enough data | #### Audit | Feature | Celonis | Dynatrace | |---|---|---| | **Filters** | 8.1 (31 reviews) | Not enough data | | **Post Audits** | 8.0 (27 reviews) | Not enough data | | **Overpayments** | 7.6 (28 reviews) | Not enough data | | **Duplicates** | 8.2 (34 reviews) | Not enough data | #### Fraud | Feature | Celonis | Dynatrace | |---|---|---| | **Vendor Checks** | 7.8 (31 reviews) | Not enough data | | **Data Generation** | 8.0 (32 reviews) | Not enough data | | **Monitoring** | 8.5 (33 reviews) | Not enough data | #### Agentic AI - AP Automation | Feature | Celonis | Dynatrace | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Database Monitoring | Product | Score | Reviews | |---|---|---| | **Celonis** | N/A | N/A | | **Dynatrace** | 8.7/10 | 82 | #### Functionality | Feature | Celonis | Dynatrace | |---|---|---| | **Monitoring** | Not enough data | 8.9 (76 reviews) | | **Alerting** | Not enough data | 8.9 (74 reviews) | | **Logging** | Not enough data | 8.6 (71 reviews) | | **Response Time** | Not enough data | 9.0 (74 reviews) | | **Reporting** | Not enough data | 8.3 (71 reviews) | | **Data Visualization** | Not enough data | 8.7 (73 reviews) | #### Agentic AI - Database Monitoring | Feature | Celonis | Dynatrace | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Network Monitoring | Product | Score | Reviews | |---|---|---| | **Celonis** | N/A | N/A | | **Dynatrace** | 8.7/10 | 52 | #### Functionality | Feature | Celonis | Dynatrace | |---|---|---| | **Performance Monitoring** | Not enough data | 9.0 (47 reviews) | | **Alerting** | Not enough data | 8.9 (46 reviews) | | **Improvement Suggestions** | Not enough data | 8.5 (42 reviews) | | **Multi-Network Capability** | Not enough data | 8.2 (43 reviews) | #### Monitoring - Network Monitoring | Feature | Celonis | Dynatrace | |---|---|---| | **360-Degree Network Visibility** | Not enough data | Not enough data | | **Automated Network Discovery** | Not enough data | Not enough data | | **Real-Time Monitoring** | Not enough data | Not enough data | #### Management | Feature | Celonis | Dynatrace | |---|---|---| | **Performance Baseline** | Not enough data | 8.7 (46 reviews) | | **Data Visualization** | Not enough data | 8.8 (46 reviews) | | **Path Analysis** | Not enough data | Feature Not Available | #### Analytics - Network Monitoring | Feature | Celonis | Dynatrace | |---|---|---| | **Predictive Performance Analytics** | Not enough data | Not enough data | | **Packet & Flow Analysis** | Not enough data | Not enough data | #### Security - Network Monitoring | Feature | Celonis | Dynatrace | |---|---|---| | **Encrypted Data Transmission** | Not enough data | Not enough data | | **Zero Trust and Identity Management** | Not enough data | Not enough data | | **Integrated Network Security** | Not enough data | Not enough data | #### Network Performance - Network Monitoring | Feature | Celonis | Dynatrace | |---|---|---| | **Dynamic Network Optimization** | Not enough data | Not enough data | | **Automated Tasks Routing** | Not enough data | Not enough data | #### AI Automation - Network Monitoring | Feature | Celonis | Dynatrace | |---|---|---| | **Machine Learning-Based Anomaly Detection** | Not enough data | Not enough data | | **Self-Healing Networks** | Not enough data | Not enough data | | **Predictive Network Maintenance** | Not enough data | Not enough data | #### Agentic AI - Network Monitoring | Feature | Celonis | Dynatrace | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Cloud Infrastructure Monitoring | Product | Score | Reviews | |---|---|---| | **Celonis** | N/A | N/A | | **Dynatrace** | 8.6/10 | 229 | #### Monitoring | Feature | Celonis | Dynatrace | |---|---|---| | **Usage Monitoring** | Not enough data | 9.0 (203 reviews) | | **Database Monitoring** | Not enough data | 8.2 (189 reviews) | | **API Monitoring** | Not enough data | 8.9 (185 reviews) | | **Real-Time Monitoring - Cloud Infrastructure Monitoring** | Not enough data | 9.0 (197 reviews) | | **Security and Compliance Monitoring** | Not enough data | Not enough data | #### Administration | Feature | Celonis | Dynatrace | |---|---|---| | **Activity Monitoring** | Not enough data | 8.5 (172 reviews) | | **Multi-Cloud Management** | Not enough data | 8.5 (154 reviews) | | **Automation** | Not enough data | 8.4 (158 reviews) | | **Auto-Scaling & Resource Optimization** | Not enough data | Not enough data | #### Analysis | Feature | Celonis | Dynatrace | |---|---|---| | **Reporting** | Not enough data | 8.2 (182 reviews) | | **Dashboards and Visualizations** | Not enough data | 8.5 (201 reviews) | | **Spend Forecasting and Optimization** | Not enough data | Feature Not Available | #### Agentic AI - Cloud Infrastructure Monitoring | Feature | Celonis | Dynatrace | |---|---|---| | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | #### AI Automation - Cloud Infrastructure Monitoring | Feature | Celonis | Dynatrace | |---|---|---| | **AI-Powered Anomaly Detection** | Not enough data | Not enough data | | **AI-Driven Insight Recommendations** | Not enough data | Not enough data | ### Bug Tracking | Product | Score | Reviews | |---|---|---| | **Celonis** | N/A | N/A | | **Dynatrace** | 7.3/10 | 57 | #### Bug Reporting | Feature | Celonis | Dynatrace | |---|---|---| | **User Reports & Feedback** | Not enough data | 8.5 (39 reviews) | | **Tester Reports & Feedback** | Not enough data | 7.9 (36 reviews) | | **Team Reports & Comments** | Not enough data | 8.1 (36 reviews) | #### Bug Monitoring | Feature | Celonis | Dynatrace | |---|---|---| | **Analytics** | Not enough data | 8.4 (37 reviews) | | **Bug History** | Not enough data | 8.2 (37 reviews) | | **Data Retention** | Not enough data | 7.9 (37 reviews) | #### Agentic AI - Bug Tracking | Feature | Celonis | Dynatrace | |---|---|---| | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | ### AIOps Platforms | Product | Score | Reviews | |---|---|---| | **Celonis** | N/A | N/A | | **Dynatrace** | 8.5/10 | 50 | #### Functionality | Feature | Celonis | Dynatrace | |---|---|---| | **Artificial Intelligence** | Not enough data | 8.5 (39 reviews) | | **Machine Learning** | Not enough data | 8.3 (39 reviews) | | **Systems Monitoring** | Not enough data | 8.8 (43 reviews) | #### Issue Resolution | Feature | Celonis | Dynatrace | |---|---|---| | **Root Cause Identification** | Not enough data | 8.8 (43 reviews) | | **Proactive Identification** | Not enough data | 8.6 (43 reviews) | | **Resolution Guidance** | Not enough data | 8.4 (42 reviews) | #### Management | Feature | Celonis | Dynatrace | |---|---|---| | **System Integration** | Not enough data | 8.6 (44 reviews) | | **Alerting** | Not enough data | 8.7 (45 reviews) | | **Reporting** | Not enough data | 8.2 (42 reviews) | #### Generative AI | Feature | Celonis | Dynatrace | |---|---|---| | **AI Text Generation** | Not enough data | 7.7 (5 reviews) | | **AI Text Summarization** | Not enough data | 8.3 (5 reviews) | #### Agentic AI - AIOps Platforms | Feature | Celonis | Dynatrace | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Log Monitoring | Product | Score | Reviews | |---|---|---| | **Celonis** | N/A | N/A | | **Dynatrace** | 8.9/10 | 75 | #### Visibility | Feature | Celonis | Dynatrace | |---|---|---| | **Dashboards and Visualizations** | Not enough data | 9.0 (69 reviews) | | **Alerts and Notifications** | Not enough data | 8.9 (69 reviews) | | **Reporting** | Not enough data | 8.5 (69 reviews) | #### Monitoring and Management | Feature | Celonis | Dynatrace | |---|---|---| | **Automation** | Not enough data | 8.8 (62 reviews) | | **Performance Baseline** | Not enough data | 8.8 (68 reviews) | | **Real-Time Monitoring** | Not enough data | 9.3 (69 reviews) | #### Agentic AI - Log Monitoring | Feature | Celonis | Dynatrace | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Enterprise Monitoring | Product | Score | Reviews | |---|---|---| | **Celonis** | N/A | N/A | | **Dynatrace** | 8.5/10 | 68 | #### Functionality | Feature | Celonis | Dynatrace | |---|---|---| | **Diverse Systems Monitoring** | Not enough data | 8.8 (59 reviews) | | **Real-Time Analytics** | Not enough data | 8.8 (58 reviews) | | **Observability** | Not enough data | 9.1 (57 reviews) | | **AI/ML Integration** | Not enough data | 8.2 (53 reviews) | #### Management | Feature | Celonis | Dynatrace | |---|---|---| | **Single Pane of Glass** | Not enough data | 8.3 (56 reviews) | | **Dashboards and Visualization** | Not enough data | 8.4 (59 reviews) | | **Performance Baselines** | Not enough data | 8.7 (56 reviews) | | **Alerting** | Not enough data | 9.0 (57 reviews) | #### Agentic AI - Enterprise Monitoring | Feature | Celonis | Dynatrace | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | 7.0 (5 reviews) | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### ServiceNow Store Apps | Product | Score | Reviews | |---|---|---| | **Celonis** | 8.2/10 | 14 | | **Dynatrace** | 8.9/10 | 13 | #### ServiceNow Apps | Feature | Celonis | Dynatrace | |---|---|---| | **ServiceNow Integration** | 8.3 (7 reviews) | 8.5 (9 reviews) | | **Value** | 7.9 (7 reviews) | 9.3 (10 reviews) | #### Agentic AI - ServiceNow Store Apps | Feature | Celonis | Dynatrace | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | ### Log Analysis | Product | Score | Reviews | |---|---|---| | **Celonis** | N/A | N/A | | **Dynatrace** | 8.3/10 | 69 | #### Data Preparation | Feature | Celonis | Dynatrace | |---|---|---| | **Data Sources** | Not enough data | 8.7 (60 reviews) ✓ Verified | | **Indexing** | Not enough data | 8.0 (57 reviews) ✓ Verified | | **Automated Tagging** | Not enough data | 8.1 (56 reviews) ✓ Verified | | **Data Blending** | Not enough data | 8.0 (57 reviews) ✓ Verified | #### Analysis | Feature | Celonis | Dynatrace | |---|---|---| | **Track Trends** | Not enough data | 8.3 (58 reviews) ✓ Verified | | **Detect Anomalies** | Not enough data | 8.3 (57 reviews) ✓ Verified | | **Metric and Event Data** | Not enough data | 8.6 (59 reviews) ✓ Verified | | **Search** | Not enough data | 8.2 (58 reviews) ✓ Verified | | **Alerts** | Not enough data | 8.5 (62 reviews) ✓ Verified | | **Live Tail** | Not enough data | 7.9 (54 reviews) ✓ Verified | #### Visualization | Feature | Celonis | Dynatrace | |---|---|---| | **Dashboards** | Not enough data | 9.0 (62 reviews) ✓ Verified | | **Data Discovery** | Not enough data | 8.5 (59 reviews) ✓ Verified | #### Agentic AI - Log Analysis | Feature | Celonis | Dynatrace | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Application Performance Monitoring (APM) | Product | Score | Reviews | |---|---|---| | **Celonis** | N/A | N/A | | **Dynatrace** | 8.2/10 | 139 | #### Monitoring | Feature | Celonis | Dynatrace | |---|---|---| | **Performance Baselines** | Not enough data | 8.7 (109 reviews) | | **Performance Analysis** | Not enough data | 8.7 (110 reviews) | | **Performance Monitoring** | Not enough data | 9.0 (121 reviews) | | **AI/ML Assistance** | Not enough data | 7.6 (104 reviews) | | **Multi-System Monitoring** | Not enough data | 8.5 (112 reviews) | #### Response | Feature | Celonis | Dynatrace | |---|---|---| | **Dashboards and Visualization** | Not enough data | 8.7 (114 reviews) | | **Incident Alerting** | Not enough data | 8.6 (112 reviews) | | **Root Cause Analysis (RCA)** | Not enough data | 8.2 (113 reviews) | #### Agentic AI - Application Performance Monitoring (APM) | Feature | Celonis | Dynatrace | |---|---|---| | **Autonomous Task Execution** | Not enough data | 7.1 (11 reviews) | | **Cross-system Integration** | Not enough data | 7.5 (12 reviews) | | **Adaptive Learning** | Not enough data | 6.7 (9 reviews) | | **Proactive Assistance** | Not enough data | 6.7 (9 reviews) | | **Decision Making** | Not enough data | 7.2 (10 reviews) | #### Performance | Feature | Celonis | Dynatrace | |---|---|---| | **Real User Monitoring (RUM)** | Not enough data | 8.6 (111 reviews) | | **Second by Second Metrics** | Not enough data | 8.2 (110 reviews) | #### Functionality | Feature | Celonis | Dynatrace | |---|---|---| | **Synthetic Monitoring** | Not enough data | 8.5 (106 reviews) | | **Dynamic Transaction Mapping** | Not enough data | 8.3 (109 reviews) | | **Load Balancing** | Not enough data | 7.8 (104 reviews) | | **Cloud Observability** | Not enough data | 8.5 (113 reviews) | ### DevOps Platforms | Product | Score | Reviews | |---|---|---| | **Celonis** | N/A | N/A | | **Dynatrace** | N/A | N/A | #### Management | Feature | Celonis | Dynatrace | |---|---|---| | **Configuration Management** | Not enough data | Not enough data | | **Access Control** | Not enough data | Not enough data | | **Orchestration** | Not enough data | Not enough data | #### Functionality | Feature | Celonis | Dynatrace | |---|---|---| | **Automation** | Not enough data | Not enough data | | **Integrations** | Not enough data | Not enough data | | **Extensibility** | Not enough data | Not enough data | #### Processes | Feature | Celonis | Dynatrace | |---|---|---| | **Pipeline Control** | Not enough data | Not enough data | | **Workflow Visualization** | Not enough data | Not enough data | | **Continuous Deployment** | Not enough data | Not enough data | ### Process Mining | Product | Score | Reviews | |---|---|---| | **Celonis** | 8.0/10 | 126 | | **Dynatrace** | N/A | N/A | #### Process Management | Feature | Celonis | Dynatrace | |---|---|---| | **Process Library** | 8.2 (100 reviews) | Not enough data | | **Collaboration** | 8.4 (90 reviews) | Not enough data | | **Integrations** | 8.1 (106 reviews) | Not enough data | | **Execution Management** | 8.5 (110 reviews) | Not enough data | #### Process Analysis | Feature | Celonis | Dynatrace | |---|---|---| | **Real-Time Process Analysis** | 8.6 (106 reviews) | Not enough data | | **Process Notation** | 8.1 (103 reviews) | Not enough data | | **Process Mapping** | 8.6 (109 reviews) | Not enough data | #### Automation | Feature | Celonis | Dynatrace | |---|---|---| | **RPA Integration** | 7.8 (92 reviews) | Not enough data | | **Application Development** | 8.2 (91 reviews) | Not enough data | #### Generative AI | Feature | Celonis | Dynatrace | |---|---|---| | **AI Text Summarization** | Feature Not Available | Not enough data | #### Agentic AI - Process Mining | Feature | Celonis | Dynatrace | |---|---|---| | **Autonomous Task Execution** | 7.8 (17 reviews) | Not enough data | | **Multi-step Planning** | 7.8 (16 reviews) | Not enough data | | **Cross-system Integration** | 7.9 (17 reviews) | Not enough data | | **Adaptive Learning** | 7.9 (16 reviews) | Not enough data | | **Natural Language Interaction** | 7.2 (16 reviews) | Not enough data | | **Proactive Assistance** | 7.5 (16 reviews) | Not enough data | | **Decision Making** | 8.1 (17 reviews) | Not enough data | ### Container Monitoring | Product | Score | Reviews | |---|---|---| | **Celonis** | N/A | N/A | | **Dynatrace** | 8.4/10 | 44 | #### Alerts management | Feature | Celonis | Dynatrace | |---|---|---| | **Multi-mode alerts** | Not enough data | 8.2 (42 reviews) | | **Opimization alerts** | Not enough data | 7.8 (42 reviews) | | **Incident alerts** | Not enough data | 8.7 (42 reviews) | #### Monitoring | Feature | Celonis | Dynatrace | |---|---|---| | **Resource utilization** | Not enough data | 8.7 (43 reviews) | | **Real-time monitoring** | Not enough data | 9.1 (43 reviews) | | **Performance baseline** | Not enough data | 8.8 (43 reviews) | | **API monitoring** | Not enough data | 9.1 (43 reviews) | #### Automation | Feature | Celonis | Dynatrace | |---|---|---| | **Resolution automation** | Not enough data | 8.2 (42 reviews) | | **Automation** | Not enough data | 8.2 (42 reviews) | #### Analysis | Feature | Celonis | Dynatrace | |---|---|---| | **Search** | Not enough data | 8.3 (44 reviews) | | **Reporting** | Not enough data | 8.2 (42 reviews) | | **Visualization** | Not enough data | 8.4 (43 reviews) | | **Track trends** | Not enough data | 8.3 (42 reviews) | #### Issue Resolution | Feature | Celonis | Dynatrace | |---|---|---| | **Root cause identification** | Not enough data | 8.1 (43 reviews) | | **Resolution guidance** | Not enough data | 8.0 (43 reviews) | | **Proactive identification** | Not enough data | 8.6 (42 reviews) | ### Accounts Receivable | Product | Score | Reviews | |---|---|---| | **Celonis** | 7.9/10 | 19 | | **Dynatrace** | N/A | N/A | #### Reporting | Feature | Celonis | Dynatrace | |---|---|---| | **Status** | 8.2 (12 reviews) | Not enough data | | **Customer Credit** | 8.2 (13 reviews) | Not enough data | | **History** | 8.6 (15 reviews) | Not enough data | #### Integrations | Feature | Celonis | Dynatrace | |---|---|---| | **Accounting** | 8.5 (13 reviews) | Not enough data | | **ERP** | 8.8 (14 reviews) | Not enough data | | **CPM** | 7.2 (12 reviews) | Not enough data | #### Transactions | Feature | Celonis | Dynatrace | |---|---|---| | **Credits** | 7.5 (14 reviews) | Not enough data | | **Invoices** | 7.7 (17 reviews) | Not enough data | | **Payments** | 7.4 (17 reviews) | Not enough data | #### Workflows | Feature | Celonis | Dynatrace | |---|---|---| | **Approvals** | 7.4 (13 reviews) | Not enough data | | **Reconciliation** | 7.2 (12 reviews) | Not enough data | #### Agentic AI - Accounts Receivable Automation | Feature | Celonis | Dynatrace | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | #### AI - Accounts Receivable | Feature | Celonis | Dynatrace | |---|---|---| | **Generative** | Not enough data | Not enough data | | **Responses** | Not enough data | Not enough data | | **Predictive Analytics** | Not enough data | Not enough data | ### IT Alerting | Product | Score | Reviews | |---|---|---| | **Celonis** | N/A | N/A | | **Dynatrace** | 5.4/10 | 12 | #### Generative AI | Feature | Celonis | Dynatrace | |---|---|---| | **AI Text Generation** | Not enough data | 6.1 (11 reviews) | #### Agentic AI - IT Alerting | Feature | Celonis | Dynatrace | |---|---|---| | **Autonomous Task Execution** | Not enough data | 6.0 (5 reviews) | | **Multi-step Planning** | Not enough data | 5.7 (5 reviews) | | **Cross-system Integration** | Not enough data | 6.1 (6 reviews) | | **Adaptive Learning** | Not enough data | 5.0 (5 reviews) | | **Natural Language Interaction** | Not enough data | 5.0 (5 reviews) | | **Proactive Assistance** | Not enough data | 4.7 (5 reviews) | | **Decision Making** | Not enough data | 4.3 (5 reviews) | ### Application Security | Product | Score | Reviews | |---|---|---| | **Celonis** | N/A | N/A | | **Dynatrace** | N/A | N/A | #### Generative AI | Feature | Celonis | Dynatrace | |---|---|---| | **AI Text Summarization** | Not enough data | Not enough data | ### Runtime Application Self-Protection (RASP) Tools | Product | Score | Reviews | |---|---|---| | **Celonis** | N/A | N/A | | **Dynatrace** | N/A | N/A | #### Threat Detection & Response - Runtime Application Self-Protection (RASP) | Feature | Celonis | Dynatrace | |---|---|---| | **Threat Remediation** | Not enough data | Not enough data | | **Threat Detection** | Not enough data | Not enough data | | **Application Behavior Monitoring** | Not enough data | Not enough data | | **Intelligence and Reporting** | Not enough data | Not enough data | ### Observability Software | Product | Score | Reviews | |---|---|---| | **Celonis** | N/A | N/A | | **Dynatrace** | 8.5/10 | 7 | #### Telemetry Collection & Ingestion - Observability | Feature | Celonis | Dynatrace | |---|---|---| | **Multi-Telemetry Ingestion** | Not enough data | Not enough data | | **OpenTelemetry Support** | Not enough data | Not enough data | #### Agentic AI - Observability Software | Feature | Celonis | Dynatrace | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | #### Visualization & Dashboards - Observability | Feature | Celonis | Dynatrace | |---|---|---| | **Service Dependency Mapping** | Not enough data | Not enough data | | **Unified Dashboard** | Not enough data | Not enough data | | **Trace Visualization** | Not enough data | Not enough data | #### Correlation & Root Cause Analysis - Observability | Feature | Celonis | Dynatrace | |---|---|---| | **Cross-Telemetry Correlation** | Not enough data | Not enough data | | **Root Cause Detection** | Not enough data | 8.0 (5 reviews) | | **Intelligent Alerting** | Not enough data | Not enough data | #### Scalability & Ecosystem Integration - Observability | Feature | Celonis | Dynatrace | |---|---|---| | **Kubernetes Monitoring** | Not enough data | Not enough data | | **Hybrid/Multi-Cloud Support** | Not enough data | 9.0 (5 reviews) | #### AI Features - Observability | Feature | Celonis | Dynatrace | |---|---|---| | **Predictive Insights** | Not enough data | Not enough data | | **AI-Generated Incident Summaries** | Not enough data | Not enough data | | **AI Anomaly Detection** | Not enough data | Not enough data | ### SAP Store | Product | Score | Reviews | |---|---|---| | **Celonis** | N/A | N/A | | **Dynatrace** | N/A | N/A | #### Agentic AI - SAP Store | Feature | Celonis | Dynatrace | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Sales Analytics | Product | Score | Reviews | |---|---|---| | **Celonis** | 8.3/10 | 20 | | **Dynatrace** | N/A | N/A | #### Agentic AI - Sales Analytics | Feature | Celonis | Dynatrace | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | #### Data Sourcing | Feature | Celonis | Dynatrace | |---|---|---| | **Data Sourcing** | 8.4 (18 reviews) | Not enough data | | **Exporting & Sharing Data** | 8.2 (16 reviews) | Not enough data | | **Multi-Device Data Visualization** | 8.8 (16 reviews) | Not enough data | | **Interactive Dashboards** | 8.8 (18 reviews) | Not enough data | | **Data Segmentation** | 8.8 (16 reviews) | Not enough data | #### Predictive Analytics | Feature | Celonis | Dynatrace | |---|---|---| | **Lead Scoring** | 8.0 (16 reviews) | Not enough data | | **Opportunity Scoring** | 7.8 (16 reviews) | Not enough data | | **Risk Analysis** | 7.9 (18 reviews) | Not enough data | | **Live Forecasting** | 7.6 (17 reviews) | Not enough data | #### Sales Management | Feature | Celonis | Dynatrace | |---|---|---| | **Live Pipeline Management** | 8.3 (17 reviews) | Not enough data | | **Sales Gamification** | 8.0 (15 reviews) | Not enough data | | **Account-Based Analytics** | 9.0 (16 reviews) | Not enough data | | **Activity Tracking** | 8.3 (17 reviews) | Not enough data | ### Accounting & Finance | Product | Score | Reviews | |---|---|---| | **Celonis** | N/A | N/A | | **Dynatrace** | N/A | N/A | #### Agentic AI - Accounting & Finance | Feature | Celonis | Dynatrace | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | ### AI SRE Tools | Product | Score | Reviews | |---|---|---| | **Celonis** | N/A | N/A | | **Dynatrace** | N/A | N/A | #### Reliability Objectives & Service Operations - AI SRE Tools | Feature | Celonis | Dynatrace | |---|---|---| | **Intelligent On-Call Workflows** | Not enough data | Not enough data | | **Error Budget Tracking** | Not enough data | Not enough data | | **SLI & SLO Management** | Not enough data | Not enough data | | **Service Health Modeling & Reporting** | Not enough data | Not enough data | #### AI Detection & Signal Quality - AI SRE Tools | Feature | Celonis | Dynatrace | |---|---|---| | **Cross-Telemetry Correlation** | Not enough data | Not enough data | | **Change-Aware Detection** | Not enough data | Not enough data | | **Adaptive Anomaly Detection** | Not enough data | Not enough data | | **Alert Correlation & Noise Reduction** | Not enough data | Not enough data | #### Investigation & Root Cause Analysis - AI SRE Tools | Feature | Celonis | Dynatrace | |---|---|---| | **Guided Incident Investigation** | Not enough data | Not enough data | | **Live Debugging in Production** | Not enough data | Not enough data | | **AI Root Cause Analysis** | Not enough data | Not enough data | | **Runtime-Verified Root Cause Analysis** | Not enough data | Not enough data | #### Automation & Platform Controls - AI SRE Tools | Feature | Celonis | Dynatrace | |---|---|---| | **Automated Runbook & Workflow Execution** | Not enough data | Not enough data | | **Human-in-the-Loop Remediation** | Not enough data | Not enough data | | **Integration, APIs & Secure Access Controls** | Not enough data | Not enough data | | **AI-Assisted Code Fix Generation** | Not enough data | Not enough data | --- ## Categories **Shared Categories (1):** [ServiceNow Marketplace Apps](https://www.g2.com/categories/servicenow-store-apps) **Unique to Celonis (6):** [Process Mining Tools](https://www.g2.com/categories/process-mining-tools), [Accounts Payable Automation Software](https://www.g2.com/categories/ap-automation), [Accounts Receivable Software](https://www.g2.com/categories/accounts-receivable), [Financial Analysis Software](https://www.g2.com/categories/financial-analysis), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [SAP Store Software](https://www.g2.com/categories/sap-store) **Unique to Dynatrace (17):** [Observability Software](https://www.g2.com/categories/observability-software), [Enterprise Monitoring Software](https://www.g2.com/categories/enterprise-monitoring), [Log Monitoring Software](https://www.g2.com/categories/log-monitoring), [AIOps Tools](https://www.g2.com/categories/aiops-platforms), [Database Monitoring Tools](https://www.g2.com/categories/database-monitoring), [Digital Experience Monitoring (DEM) Software](https://www.g2.com/categories/digital-experience-monitoring-dem), [Website Monitoring Software](https://www.g2.com/categories/website-monitoring), [Cloud Infrastructure Monitoring Software](https://www.g2.com/categories/cloud-infrastructure-monitoring), [Runtime Application Self-Protection (RASP) Tools ](https://www.g2.com/categories/runtime-application-self-protection-rasp-tools), [Session Replay Software](https://www.g2.com/categories/session-replay), [IT Alerting Software](https://www.g2.com/categories/it-alerting), [Container Monitoring Tools](https://www.g2.com/categories/container-monitoring-tools), [Log Analysis Software](https://www.g2.com/categories/log-analysis), [Application Performance Monitoring (APM) Tools](https://www.g2.com/categories/application-performance-monitoring-apm), [Network Monitoring Software](https://www.g2.com/categories/network-monitoring), [Bug Tracking Software](https://www.g2.com/categories/bug-tracking), [ AI SRE Tools Software](https://www.g2.com/categories/ai-sre-tools) --- ## Reviewer Demographics ### By Company Size | Segment | Celonis | Dynatrace | |---|---|---| | **Small-Business** | 21.2% | 6.9% | | **Mid-Market** | 15.2% | 23.7% | | **Enterprise** | 63.6% | 69.4% | ### By Industry #### Celonis - **Information Technology and Services:** 10.6% - **Oil & Energy:** 7.1% - **Pharmaceuticals:** 6.7% - **Automotive:** 6.0% - **Electrical/Electronic Manufacturing:** 4.6% - **Accounting:** 4.6% - **Retail:** 4.2% - **Computer Software:** 3.9% - **Banking:** 3.5% - **Telecommunications:** 3.2% - **Other:** 45.6% #### Dynatrace - **Information Technology and Services:** 16.4% - **Financial Services:** 10.3% - **Computer Software:** 9.2% - **Insurance:** 8.9% - **Banking:** 8.4% - **Telecommunications:** 4.9% - **Hospital & Health Care:** 4.5% - **Retail:** 4.4% - **Airlines/Aviation:** 2.4% - **Transportation/Trucking/Railroad:** 2.2% - **Other:** 28.3% --- ## Alternatives ### Alternatives to Celonis - [UiPath Agentic Automation](https://www.g2.com/products/uipath-agentic-automation/reviews) — 4.6/5 stars (7568 reviews) - [Microsoft Power Automate](https://www.g2.com/products/microsoft-power-automate/reviews) — 4.4/5 stars (1088 reviews) - [Coupa](https://www.g2.com/products/coupa-software-coupa/reviews) — 4.2/5 stars (569 reviews) - [Invoiced](https://www.g2.com/products/invoiced/reviews) — 4.5/5 stars (411 reviews) - [ARIS](https://www.g2.com/products/aris-aris/reviews) — 4.4/5 stars (170 reviews) - [BILL AP/AR](https://www.g2.com/products/bill-ap-ar/reviews) — 4.4/5 stars (1805 reviews) - [Automation Anywhere Agentic Process Automation](https://www.g2.com/products/automation-anywhere-agentic-process-automation/reviews) — 4.5/5 stars (5561 reviews) - [IBM Process Mining](https://www.g2.com/products/ibm-process-mining/reviews) — 4.7/5 stars (157 reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25784 reviews) - [SAP Concur](https://www.g2.com/products/sap-concur/reviews) — 4.0/5 stars (7052 reviews) ### Alternatives to Dynatrace - [Datadog](https://www.g2.com/products/datadog/reviews) — 4.4/5 stars (705 reviews) - [IBM Instana](https://www.g2.com/products/ibm-instana/reviews) — 4.4/5 stars (476 reviews) - [Checkmk](https://www.g2.com/products/checkmk/reviews) — 4.7/5 stars (293 reviews) - [LogicMonitor](https://www.g2.com/products/logicmonitor/reviews) — 4.5/5 stars (636 reviews) - [New Relic](https://www.g2.com/products/new-relic/reviews) — 4.4/5 stars (583 reviews) - [Site24x7](https://www.g2.com/products/site24x7/reviews) — 4.6/5 stars (431 reviews) - [Splunk AppDynamics](https://www.g2.com/products/splunk-appdynamics/reviews) — 4.3/5 stars (375 reviews) - [SolarWinds Observability](https://www.g2.com/products/solarwinds-worldwide-llc-solarwinds-observability/reviews) — 4.3/5 stars (835 reviews) - [Sumo Logic](https://www.g2.com/products/sumo-logic/reviews) — 4.3/5 stars (397 reviews) - [Sentry](https://www.g2.com/products/sentry/reviews) — 4.5/5 stars (199 reviews) --- ## Top Discussions ### Celonis - Title: [What is SAP Celonis?](https://www.g2.com/discussions/what-is-sap-celonis) — 2 comments > **Top comment:** "Integration of Celonis process mining tool with SAP source system" - Title: [What is Celonis used for?](https://www.g2.com/discussions/what-is-celonis-used-for) — 1 comment > **Top comment:** "Celonis is a process mining software used to analyze and visualize business processes within an organization. It helps identify inefficiencies, bottlenecks,..." - Title: [How much does Celonis cost?](https://www.g2.com/discussions/how-much-does-celonis-cost) — 1 comment > **Top comment:** "Check their licensing" - Title: [What is Celonis software?](https://www.g2.com/discussions/what-is-celonis-software) — 1 comment > **Top comment:** "Celonis is a SaaS platform for process mining. Process mining is an emerging technology for as-is business process discovery and optimization in an automated..." - Title: [When do I think about the scalability, of the solution?](https://www.g2.com/discussions/when-do-i-think-about-the-scalability-of-the-solution) — 1 comment, 1 upvote > **Top comment:** "Hi Balaji, thanks for your question. Celonis comes with a wide range of use cases for departments all across the company. Hence, there are many options..." ### Dynatrace - Title: [What is Dynatrace used for?](https://www.g2.com/discussions/what-is-dynatrace-used-for) — 3 comments > **Top comment:** "Dynatrace is an Application Performance Management (APM) tool used to monitor and optimize software applications and infrastructure. It provides real-time..." - Title: [what is the best way to AI integration in Energy and Utlilites services.](https://www.g2.com/discussions/24185-what-is-the-best-way-to-ai-integration-in-energy-and-utlilites-services) — 3 comments, 1 upvote > **Top comment:** "Hi. The AI is built into the Dynatrace platform and is purpose built for this use case. It's getting context from the installation of Dynatrace OneAgents..." - Title: [What does Rookout do?](https://www.g2.com/discussions/what-does-rookout-do) — 2 comments > **Top comment:** "Remote non-blocking debug- breakpoint logs extraction from remote resources." - Title: [Is there any capability that Dynatrace can't provide which is offered by Splunk?](https://www.g2.com/discussions/24178-is-there-any-capability-that-dynatrace-can-t-provide-which-is-offered-by-splunk) — 2 comments, 1 upvote > **Top comment:** "Hi Mostofa. Hard for me to answer about Splunk's capabilities vs ours. I'd recommend trying it and seeing for yourself. They are different use cases. " - Title: [Do Dynatrace have solution for small to medium size company, as well as student and personal developers ?](https://www.g2.com/discussions/37600-do-dynatrace-have-solution-for-small-to-medium-size-company-as-well-as-student-and-personal-developers) — 1 comment, 1 upvote > **Top comment:** "Yes it has all type of subscriptions." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/celonis-vs-dynatrace)