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At a Glance
Market Segments
Enterprise (64.2% of reviews)
Mid-Market (42.9% of reviews)
Entry-Level Pricing
No pricing available
Contact Vendor for Pricing
Celonis
Star Rating
(321)4.5 out of 5
Market Segments
Enterprise (64.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about CelonisDocuWare
Star Rating
(246)4.4 out of 5
Market Segments
Mid-Market (42.9% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Vendor for Pricing
Free Trial is available
Learn more about DocuWareSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that DocuWare excels in its File Management capabilities, particularly with a high score of 9.6 in Search, making it easier to locate documents quickly. In contrast, Celonis, while strong, has a slightly lower score of 8.8 in this area, indicating that users may find it less efficient for document retrieval.
- Reviewers mention that DocuWare's Invoice Management features, especially in Capture with a score of 9.3, provide a seamless experience for processing invoices. Celonis, however, has a lower score of 7.9 in the same category, suggesting that users may face challenges in invoice processing efficiency.
- G2 users highlight DocuWare's superior Document Processing capabilities, particularly in Data Extraction with a score of 9.0, which allows for more accurate and efficient data handling. Celonis, while competent, scores lower at 8.5, indicating potential limitations in this area.
- Users on G2 report that DocuWare's Collaboration features, such as File Sharing and Simultaneously Editing, score highly at 9.4 and 7.8 respectively, facilitating teamwork. In comparison, Celonis's collaboration features may not be as robust, which could hinder team productivity.
- Reviewers mention that DocuWare's Customization options, particularly in Custom Fields with a score of 8.9, allow for tailored solutions that meet specific business needs. Celonis, while offering customization, scores lower at 8.3, indicating less flexibility for users seeking personalized configurations.
- Users say that DocuWare's Quality of Support is rated at 8.9, reflecting a strong commitment to customer service. In contrast, Celonis's support rating of 8.3 suggests that users may experience slower response times or less comprehensive assistance.
Pricing
Entry-Level Pricing
Celonis
No pricing availableFree Trial
Celonis
Free Trial is available
DocuWare
Free Trial is available
Ratings
Meets Requirements
8.6
210
9.0
214
Ease of Use
8.7
213
8.8
216
Ease of Setup
8.1
155
7.8
80
Ease of Admin
8.1
121
8.2
64
Quality of Support
8.3
208
8.9
206
Has the product been a good partner in doing business?
8.8
121
9.0
64
Product Direction (% positive)
9.0
203
9.5
213
Features by Category
File Management
Not enough data
8.2
11
Not enough data
9.1
11
Not enough data
9.4
11
Not enough data
9.5
11
Not enough data
8.8
11
Agentic AI - Cloud Content Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
Not enough data
9.5
10
Not enough data
9.4
11
Not enough data
8.0
11
Not enough data
9.0
10
Administration
Not enough data
9.3
10
Not enough data
9.2
10
Not enough data
7.0
10
Not enough data
8.2
10
Not enough data
8.3
10
Not enough data
9.3
10
Platform
Not enough data
8.8
12
Not enough data
8.3
12
Not enough data
8.8
12
Not enough data
8.3
12
Data Management
Feature Not Available
Not enough data
8.7
38
Not enough data
8.6
39
Not enough data
Reporting Structure
8.2
37
Not enough data
8.2
37
Not enough data
8.3
37
Not enough data
Standard Analytics
8.6
38
Not enough data
8.5
37
Not enough data
Feature Not Available
Not enough data
8.8
36
Not enough data
Custom Analytics
9.0
40
Not enough data
8.9
38
Not enough data
8.5
37
Not enough data
Feature Not Available
Not enough data
8.4
17
Not enough data
Agentic AI - Financial Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Edit
Not enough data
9.1
21
Not enough data
8.4
20
Not enough data
8.4
19
Not enough data
8.2
19
Logistics
Not enough data
9.1
23
Not enough data
8.8
22
Not enough data
8.9
21
Not enough data
9.7
21
Not enough data
9.2
21
Setup
Not enough data
8.2
19
Not enough data
8.4
19
Not enough data
7.8
19
Not enough data
8.4
19
Management
Not enough data
8.1
19
Not enough data
8.3
19
Not enough data
8.2
19
Generative AI
Not enough data
7.6
16
Agentic AI - Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Invoice Management
7.8
29
9.3
95
|
Verified
Feature Not Available
8.2
12
7.8
30
9.2
95
|
Verified
Invoice Processing
8.2
31
9.0
92
|
Verified
8.2
31
8.8
86
|
Verified
Feature Not Available
9.1
91
|
Verified
8.2
29
8.6
20
Analytics
8.6
35
9.1
89
|
Verified
8.5
32
Feature Not Available
8.6
35
9.2
86
|
Verified
Integration
Feature Not Available
9.0
91
|
Verified
Feature Not Available
8.9
87
|
Verified
8.2
33
9.0
89
|
Verified
Risk
8.5
36
Feature Not Available
8.3
34
Feature Not Available
8.3
31
Feature Not Available
Recovery
7.5
27
Feature Not Available
8.5
31
7.9
11
Audit
8.1
31
9.0
12
8.0
27
Feature Not Available
7.6
28
9.3
9
8.2
34
9.6
14
Fraud
7.8
31
Feature Not Available
8.0
32
8.9
11
8.5
33
Feature Not Available
Agentic AI - AP Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
ServiceNow Apps
8.3
7
Not enough data
7.9
7
Not enough data
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Management
8.2
100
Not enough data
8.4
90
Not enough data
8.1
105
Not enough data
8.5
108
Not enough data
Process Analysis
8.6
105
Not enough data
8.1
103
Not enough data
8.6
109
Not enough data
Automation
7.8
92
Not enough data
8.2
90
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - Process Mining
7.7
16
Not enough data
7.8
16
Not enough data
7.8
16
Not enough data
7.9
16
Not enough data
7.0
15
Not enough data
7.5
16
Not enough data
8.0
16
Not enough data
Operating System
Not enough data
9.1
15
Not enough data
7.1
14
Not enough data
6.7
13
Document Processing
Not enough data
9.4
15
Not enough data
9.0
14
Not enough data
8.5
14
Not enough data
8.7
14
Not enough data
8.7
14
Platform Additional Functionality
Not enough data
8.8
14
Not enough data
8.8
14
Not enough data
7.9
15
Agentic AI - OCR
Not enough data
Not enough data
Customization
Not enough data
9.0
10
Not enough data
8.5
10
Not enough data
9.3
10
Not enough data
9.0
10
Additional Functionality
Not enough data
9.1
11
Not enough data
6.3
10
Not enough data
9.4
11
Not enough data
7.3
10
Not enough data
8.6
11
Data Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.0
5
Dashboards
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
Not enough data
7.3
5
Not enough data
8.0
5
Not enough data
8.0
5
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
8.3
5
Not enough data
8.3
5
Reporting
8.2
12
Not enough data
8.2
13
Not enough data
8.6
15
Not enough data
Integrations
8.5
13
Not enough data
8.8
14
Not enough data
7.2
12
Not enough data
Transactions
7.5
14
Not enough data
7.7
17
Not enough data
7.4
17
Not enough data
Workflows
7.4
13
Not enough data
7.2
12
Not enough data
Agentic AI - Accounts Receivable Automation
Not enough data
Not enough data
AI - Accounts Receivable
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Data Capture
Not enough data
Not enough data
Not enough data
Not enough data
Data Extraction
Not enough data
Not enough data
Not enough data
Not enough data
Data Validation
Not enough data
Not enough data
Workflow Automation
Not enough data
Not enough data
Not enough data
Not enough data
Document Management
Not enough data
Not enough data
Not enough data
Not enough data
Machine Learning
Not enough data
Not enough data
Natural Language Processing
Not enough data
Not enough data
Semantic Analysis
Not enough data
Not enough data
Data Integration
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Enterprise Content Management (ECM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
File Management
Not enough data
9.1
147
Not enough data
8.8
140
Not enough data
8.9
141
Not enough data
8.9
139
Not enough data
8.8
138
Not enough data
8.6
137
Not enough data
9.0
129
Not enough data
8.6
132
Not enough data
8.7
125
Not enough data
8.8
148
Not enough data
8.8
142
Not enough data
8.8
124
Workflow
Not enough data
9.0
138
Not enough data
8.9
133
Not enough data
8.7
135
Not enough data
8.8
144
Not enough data
8.8
131
Platform
Not enough data
9.0
127
Not enough data
8.8
148
Not enough data
8.6
136
Not enough data
8.9
138
Not enough data
8.7
128
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Onboarding
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Not enough data
9.1
79
Not enough data
9.2
80
Not enough data
9.2
80
Not enough data
Feature Not Available
Not enough data
8.8
79
Not enough data
8.9
80
Platform Additional Functionality
Not enough data
Feature Not Available
Not enough data
9.0
79
Not enough data
Feature Not Available
Not enough data
9.1
80
Not enough data
9.0
79
Platform Data
Not enough data
Feature Not Available
Not enough data
8.8
79
Not enough data
9.0
80
Platform
Not enough data
8.4
22
Not enough data
8.4
19
Not enough data
8.9
12
Not enough data
9.3
25
Not enough data
8.7
25
Not enough data
8.7
17
Not enough data
7.5
14
Not enough data
7.5
17
Recruiting and Onboarding
Not enough data
8.8
78
Not enough data
9.2
79
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
8.4
18
Not enough data
8.2
16
Not enough data
8.8
16
Not enough data
8.8
18
Not enough data
8.8
16
Not enough data
Predictive Analytics
8.0
16
Not enough data
7.8
16
Not enough data
7.9
18
Not enough data
7.6
17
Not enough data
Sales Management
8.3
17
Not enough data
8.0
15
Not enough data
9.0
16
Not enough data
8.3
17
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Categories
Categories
Shared Categories
Celonis and DocuWare are categorized as AP Automation
Unique Categories
Celonis is categorized as ServiceNow Store Apps, Process Mining, Sales Analytics, Accounts Receivable, Financial Analysis, and SAP Store
Reviews
Reviewers' Company Size
Celonis
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
DocuWare
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
10.6%
Oil & Energy
7.1%
Pharmaceuticals
6.7%
Automotive
6.0%
Electrical/Electronic Manufacturing
4.6%
Other
64.9%
Information Technology and Services
9.0%
Pharmaceuticals
8.6%
Management Consulting
3.4%
Insurance
3.4%
Construction
3.4%
Other
72.1%
Alternatives
Discussions
What is SAP Celonis?
2 Comments
AD
A few years ago, SAP delivered the OEM-version of Celonis as a SAP Process Mining by Celonis. This version was tightly integrated with SAP. For example, SAP...Read more
Who is Celonis?
1 Comment
Official Response from Celonis
Celonis is a software company which delivers an Intelligent Business System for customers to drive business transformation. It is built on a technology...Read more
Why is Celonis different?
1 Comment
Official Response from Celonis
Celonis disrupted what had previously been a manual, time-consuming and expensive consulting-driven approach with its software that can rapidly produce...Read more
Does DocuWare integrate with other applications and hardware?
2 Comments
Official Response from DocuWare
Yes. DocuWare offers pre-built integration connectors for SAP, Outlook, SharePoint and others. In addition, our Smart Connect product enables content access...Read more
Is DocuWare secure?
2 Comments
Official Response from DocuWare
Yes. The system provides robust security at the document and information level, including tight control over user and admin rights. At the system level, all...Read more
What are the primary business benefits of DocuWare?
2 Comments
Official Response from DocuWare
From our many conversations with customers, we’ve identified three strategic benefits common to almost all:
1. Taking big steps in digital...Read more
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