# Celo vs Spruce Health Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Spruce Health excels in providing a comprehensive communication platform for healthcare professionals, with features like secure faxing and SMS/MMS sharing that enhance client interactions. Users appreciate its ability to store client contacts and send documents securely, making it a reliable choice for private practices.
- **Users say** that Celo stands out for its user-friendly interface, which simplifies navigation and enhances the overall experience. Reviewers enjoy the ability to customize their profile and group chat pictures, contributing to a more personalized communication environment.
- **According to verified reviews** , Spruce Health has a significant advantage in overall user satisfaction, reflected in its higher G2 Score. Users frequently highlight the platform's ease of implementation and superb customer support, which are crucial for new users looking to integrate the software into their practices.
- **Reviewers mention** that while Celo offers valuable features for HIPAA-compliant communication, such as tracking all communications between coworkers, it may not match the extensive capabilities of Spruce Health in terms of document management and client communication tools.
- **G2 reviewers highlight** that both platforms have similar scores for ease of setup and administration, but Spruce Health's additional features for large-group organization and internal messaging provide a more robust solution for teams needing to collaborate effectively.
- **Users report** that while Celo is effective for scheduling and connecting with coworkers, Spruce Health's comprehensive suite of features, including after-hours responders and API sharing, makes it a more versatile option for healthcare providers looking to enhance their communication workflows.



| | Celo | Spruce Health | 
|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 73 | 345 | 
| **Largest Market Segment** | Small-Business (50.0% of reviews) | Small-Business (98.8% of reviews) | 
| **Entry Level Price** | Contact Us | $24.00 1 User Per Month | 

---
## Top Pros & Cons

### Celo

Pros:
- Ease of Use (19 reviews)
- Communication (12 reviews)

Cons:
- Limited Messaging Features (6 reviews)
- Messaging Issues (5 reviews)

### Spruce Health

Pros:
- Ease of Use (16 reviews)
- Efficiency (13 reviews)

Cons:
- Limited Features (8 reviews)
- Missing Features (7 reviews)

---
## Ratings Comparison
| Rating | Celo | Spruce Health | 
|---|---|---|
  | **Meets Requirements** | 9.2 (59 reviews) | 9.1 (269 reviews) | 
  | **Ease of Use** | 9.3 (60 reviews) | 9.0 (275 reviews) | 
  | **Ease of Setup** | 9.0 (47 reviews) | 8.9 (136 reviews) | 
  | **Ease of Admin** | 9.1 (19 reviews) | 9.1 (99 reviews) | 
  | **Quality of Support** | 9.0 (49 reviews) | 8.9 (258 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.4 (18 reviews) | 9.1 (96 reviews) | 
  | **Product Direction (% positive)** | 9.2 (55 reviews) | 8.9 (238 reviews) | 

---
## Pricing

### Celo

#### Entry-Level Pricing

Plan: ENTERPRISE

Price: Contact Us

Description: Empower your teams with enterprise-grade collaboration, seamless EHR integration, and workflows customized for your business.

Key Features:
- Includes everything in Business Pro, plus:
- Unlimited Workspaces
- Powerful EHR integration

[Browse all 5 editions](https://www.g2.com/products/celo-health-celo/pricing)

#### Free Trial

Yes

### Spruce Health

#### Entry-Level Pricing

Plan: Basic Plan

Price: $24.00 1 User Per Month

Description: The Basic plan is a great plan to get started. If you have multiple teammates, on this plan you can all get your own direct number. 

Key Features:
- Simple and Robust HIPAA Compliance
- Business Associate Agreement (BAA)
- Advanced Medical Phone System 

[Browse all 2 editions](https://www.g2.com/products/spruce-health/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Clinical Communication and Collaboration

| Product | Score | Reviews |
|---|---|---|
| **Celo** | 7.9/10 | 37 |
| **Spruce Health** | N/A | N/A |

#### Collaboration

| Feature | Celo | Spruce Health | 
|---|---|---|
| **Modules** | 7.9 (23 reviews) | Not enough data | 
| **Scheduling** | 7.0 (21 reviews) | Not enough data | 
| **Reporting** | 7.9 (11 reviews) | Not enough data | 

#### Communication

| Feature | Celo | Spruce Health | 
|---|---|---|
| **Security** | 9.4 (32 reviews) | Not enough data | 
| **Health Care Messages** | 8.9 (28 reviews) | Not enough data | 
| **Alarms** | 7.4 (21 reviews) | Not enough data | 
| **Messaging** | 9.2 (33 reviews) | Not enough data | 
| **Telephone** | Feature Not Available | Not enough data | 
| **Notifications** | 8.7 (27 reviews) | Not enough data | 

#### Patient Management

| Feature | Celo | Spruce Health | 
|---|---|---|
| **Staff Scheduling** | 7.3 (22 reviews) | Not enough data | 
| **Patient Retention** | 7.2 (12 reviews) | Not enough data | 
| **CDI (Clinical Document Improvement)** | 7.4 (21 reviews) | Not enough data | 

#### Operations

| Feature | Celo | Spruce Health | 
|---|---|---|
| **Correspondance Variety** | 7.5 (23 reviews) | Not enough data | 
| **Data Sharing** | 7.9 (23 reviews) | Not enough data | 
| **Cross Platform Support** | 7.7 (24 reviews) | Not enough data | 
| **Routing** | 7.3 (22 reviews) | Not enough data | 
| **Health Care IT Integration** | 7.8 (22 reviews) | Not enough data | 
| **Analytics and Reporting** | 7.3 (22 reviews) | Not enough data | 
| **Messaging Security** | 9.1 (28 reviews) | Not enough data | 

### HIPAA Compliant Messaging

| Product | Score | Reviews |
|---|---|---|
| **Celo** | 9.4/10 | 29 |
| **Spruce Health** | 9.0/10 | 79 |

#### Platform

| Feature | Celo | Spruce Health | 
|---|---|---|
| **User Authorization - HIPAA Compliant Messaging** | 9.3 (25 reviews) | 9.2 (72 reviews) | 
| **Compliant Texting - HIPAA Compliant Messaging** | 9.5 (28 reviews) | 9.0 (75 reviews) | 
| **Clinical Communication - HIPAA Compliance** | 9.5 (28 reviews) | 9.0 (72 reviews) | 
| **HIPAA Compliance - HIPAA Compliant Messaging** | 9.4 (26 reviews) | 9.3 (72 reviews) | 
| **Operating Systems - HIPAA Compliant Messaging** | 9.4 (26 reviews) | 9.1 (68 reviews) | 
| **Message Lifespan - HIPAA Compliant Messaging** | 9.6 (25 reviews) | Feature Not Available | 
| **Workflow Enhancement - HIPAA Compliant Messaging** | 9.2 (26 reviews) | 8.7 (70 reviews) | 

### Patient Engagement

| Product | Score | Reviews |
|---|---|---|
| **Celo** | N/A | N/A |
| **Spruce Health** | 7.5/10 | 42 |

#### Patient-Centered Functions

| Feature | Celo | Spruce Health | 
|---|---|---|
| **Online Presence Management** | Not enough data | 6.6 (34 reviews) | 
| **Patient Feedback Management** | Not enough data | 7.0 (34 reviews) | 
| **Patient Portal** | Not enough data | Feature Not Available | 
| **Patient Communications** | Not enough data | 9.6 (41 reviews) | 
| **Integration with Wearables** | Not enough data | Feature Not Available | 

#### Operations

| Feature | Celo | Spruce Health | 
|---|---|---|
| **Workflow Management** | Not enough data | 8.9 (38 reviews) | 
| **Interoperability** | Not enough data | 8.3 (36 reviews) | 
| **Digital Intake Forms** | Not enough data | Feature Not Available | 
| **Engagement Measuring** | Not enough data | Feature Not Available | 
| **Patient Satisfaction Management** | Not enough data | 8.2 (34 reviews) | 
| **EHR Integration** | Not enough data | 5.3 (33 reviews) | 
| **IPC Systems Integration** | Not enough data | 5.7 (27 reviews) | 

#### Generative AI

| Feature | Celo | Spruce Health | 
|---|---|---|
| **AI Text Summarization** | Not enough data | 7.7 (22 reviews) | 

### Telemedicine

| Product | Score | Reviews |
|---|---|---|
| **Celo** | N/A | N/A |
| **Spruce Health** | 8.2/10 | 179 |

#### Technology

| Feature | Celo | Spruce Health | 
|---|---|---|
| **Telecommunications** | Not enough data | 9.2 (155 reviews) | 
| **Low Bandwidth Support** | Not enough data | 8.1 (101 reviews) | 
| **EHR Integration** | Not enough data | 6.0 (64 reviews) | 

#### Administration

| Feature | Celo | Spruce Health | 
|---|---|---|
| **Practice Branding** | Not enough data | 7.9 (82 reviews) | 
| **Practice Specific** | Not enough data | 8.3 (113 reviews) | 
| **Charting And Documentation** | Not enough data | 6.6 (72 reviews) | 

#### Compliance

| Feature | Celo | Spruce Health | 
|---|---|---|
| **HIPAA Compliance** | Not enough data | 9.6 (168 reviews) | 
| **State Regulation Compliance** | Not enough data | 9.6 (142 reviews) | 

### Medical Spa

| Product | Score | Reviews |
|---|---|---|
| **Celo** | N/A | N/A |
| **Spruce Health** | N/A | N/A |

#### Business Management

| Feature | Celo | Spruce Health | 
|---|---|---|
| **Inventory Management** | Not enough data | Not enough data | 
| **Merchant Services** | Not enough data | Not enough data | 
| **Appointment Scheduling** | Not enough data | Not enough data | 
| **Employee Management** | Not enough data | Not enough data | 

#### Marketing

| Feature | Celo | Spruce Health | 
|---|---|---|
| **Client Communications** | Not enough data | Not enough data | 
| **Loyalty Management** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 

#### Practice Management

| Feature | Celo | Spruce Health | 
|---|---|---|
| **Patient Records** | Not enough data | Not enough data | 
| **Photo Management** | Not enough data | Not enough data | 
| **E-Prescribing and Lab Orders** | Not enough data | Not enough data | 
| **Patient Portal** | Not enough data | Not enough data | 
| **Insurance Billing** | Not enough data | Not enough data | 

#### Platform Tools

| Feature | Celo | Spruce Health | 
|---|---|---|
| **Reporting and Analytics** | Not enough data | Not enough data | 
| **Healthtech Integrations** | Not enough data | Not enough data | 
| **Mobile App** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [HIPAA Compliant Messaging Software](https://www.g2.com/categories/hipaa-compliant-messaging)

**Unique to Celo (1):** [Clinical Communication and Collaboration Software](https://www.g2.com/categories/clinical-communication-and-collaboration)

**Unique to Spruce Health (3):** [Patient Engagement Software](https://www.g2.com/categories/patient-engagement), [Telemedicine Software](https://www.g2.com/categories/telemedicine), [Medical Spa Software](https://www.g2.com/categories/medical-spa)


---
## Reviewer Demographics

### By Company Size

| Segment | Celo | Spruce Health | 
|---|---|---|
| **Small-Business** | 50.0% | 98.8% | 
| **Mid-Market** | 34.3% | 1.2% | 
| **Enterprise** | 15.7% | 0% | 

### By Industry

#### Celo

- **Hospital & Health Care:** 60.6%
- **Medical Practice:** 15.2%
- **Health, Wellness and Fitness:** 6.1%
- **Mental Health Care:** 4.5%
- **Airlines/Aviation:** 3.0%
- **Transportation/Trucking/Railroad:** 1.5%
- **Research:** 1.5%
- **Pharmaceuticals:** 1.5%
- **Individual & Family Services:** 1.5%
- **Hospitality:** 1.5%
- **Other:** 3.0%

#### Spruce Health

- **Mental Health Care:** 61.6%
- **Health, Wellness and Fitness:** 12.0%
- **Medical Practice:** 11.7%
- **Hospital & Health Care:** 10.6%
- **Individual & Family Services:** 1.5%
- **Alternative Medicine:** 1.2%
- **Civic & Social Organization:** 0.6%
- **Professional Training & Coaching:** 0.3%
- **Education Management:** 0.3%
- **Consumer Services:** 0.3%

---
## Alternatives

### Alternatives to Celo

- [Rocket.Chat](https://www.g2.com/products/rocket-chat/reviews) — 4.2/5 stars (374 reviews)
- [Paubox](https://www.g2.com/products/paubox/reviews) — 4.9/5 stars (608 reviews)
- [Connecteam](https://www.g2.com/products/connecteam/reviews) — 4.6/5 stars (3505 reviews)
- [Weave](https://www.g2.com/products/weave-weave/reviews) — 4.6/5 stars (433 reviews)
- [Virtru Email Encryption](https://www.g2.com/products/virtru-email-encryption/reviews) — 4.4/5 stars (417 reviews)
- [Textline](https://www.g2.com/products/textline/reviews) — 4.7/5 stars (381 reviews)
- [ModMed](https://www.g2.com/products/modmed/reviews) — 4.5/5 stars (362 reviews)
- [Everbridge 360 (Critical Event Management)](https://www.g2.com/products/everbridge-360-critical-event-management/reviews) — 4.5/5 stars (349 reviews)
- [OnPage](https://www.g2.com/products/onpage/reviews) — 4.3/5 stars (313 reviews)
- [Practice Better](https://www.g2.com/products/practice-better/reviews) — 4.7/5 stars (299 reviews)

### Alternatives to Spruce Health

- [Weave](https://www.g2.com/products/weave-weave/reviews) — 4.6/5 stars (433 reviews)
- [OhMD](https://www.g2.com/products/ohmd/reviews) — 4.8/5 stars (170 reviews)
- [iPlum](https://www.g2.com/products/iplum/reviews) — 4.3/5 stars (201 reviews)
- [SimplePractice](https://www.g2.com/products/simplepractice/reviews) — 4.1/5 stars (129 reviews)
- [Practice Better](https://www.g2.com/products/practice-better/reviews) — 4.7/5 stars (299 reviews)
- [Carepatron](https://www.g2.com/products/carepatron/reviews) — 4.5/5 stars (650 reviews)
- [Paubox](https://www.g2.com/products/paubox/reviews) — 4.9/5 stars (608 reviews)
- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4201 reviews)
- [Rocket.Chat](https://www.g2.com/products/rocket-chat/reviews) — 4.2/5 stars (374 reviews)
- [ModMed](https://www.g2.com/products/modmed/reviews) — 4.5/5 stars (362 reviews)

---
## Top Discussions

### Celo

No discussions available for this product.

### Spruce Health

- Title: [Is Spruce a ERP system?](https://www.g2.com/discussions/is-spruce-a-erp-system) — 10 comments
  > **Top comment:** "Not really. They have components of an ERP system, but it's not designed to manage charts/notes...etc."
- Title: [What does Spruce do?](https://www.g2.com/discussions/what-does-spruce-do) — 1 comment
  > **Top comment:** "HIPAA compliant phone number, fax, and messaging system for healthcare providers"
- Title: [What is spruce software?](https://www.g2.com/discussions/what-is-spruce-software) — 1 comment *(includes official response)*
  > **Top comment:** "Spruce is an all in one communication software built from the ground up for healthcare practices. Spruce can help you with your business phone system..."
- Title: [Best way to download your convos for your record keeping?](https://www.g2.com/discussions/best-way-to-download-your-convos-for-your-record-keeping) — 1 comment, 1 upvote
  > **Top comment:** "Spruce is a medical record so many of our clinicians actually keep everything within Spruce. You can use our search feature to find anything at a later time..."
- Title: [are there any other platforms that are similar that may be a bit more affordable? and does Spruce actually have a number to call so when having technical problems I can speak to a live rep?](https://www.g2.com/discussions/are-there-any-other-platforms-that-are-similar-that-may-be-a-bit-more-affordable-and-does-spruce-actually-have-a-number-to-call-so-when-having-technical-problems-i-can-speak-to-a-live-rep) — 1 comment, 1 upvote
  > **Top comment:** "Spruce is a robust medical communication platform so it's tricky to compare pricing with other solutions. Depending on what you are seeking, there may be..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/celo-health-celo-vs-spruce-health)