# Celigo vs Zapier Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Zapier excels in its ability to connect thousands of apps without any coding, making it a favorite for users looking to automate repetitive tasks. Many users appreciate how it saves hours of manual work, such as automatically saving email attachments to cloud storage or adding leads to a CRM.
- **Users say** that Celigo stands out for its low-code integration platform, which offers good scalability and flexibility tailored to business needs. Reviewers highlight the customization options that allow them to handle various use cases easily, making it a strong choice for mid-market companies.
- **According to verified reviews** , Zapier's implementation process is praised for its quick setup and intuitive onboarding. Users mention that the straightforward interface allows them to sync data between apps without needing extensive coding knowledge, which is particularly beneficial for small businesses.
- **Reviewers mention** that Celigo provides a robust support system, with many users noting the quality of assistance they receive. The platform's focus on new AI tools and functionalities is also appreciated, as it shows a commitment to evolving with user needs.
- **G2 reviewers highlight** that while Zapier has a slightly lower rating for support quality, it compensates with a larger user base and more frequent updates. Users enjoy the ease of use and the ability to focus on their core products without the need to build and support third-party integrations.
- **Users report** that Celigo's advanced features, such as its ORA guide tool, significantly enhance the user experience by speeding up the integration process. This is particularly beneficial for users who are new to the platform and need a smoother learning curve.



| | Celigo | Zapier | 
|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 1,052 | 2,058 | 
| **Largest Market Segment** | Mid-Market (58.4% of reviews) | Small-Business (71.4% of reviews) | 
| **Entry Level Price** | Free | Free | 

---
## Top Pros & Cons

### Celigo

Pros:
- Ease of Use (469 reviews)
- Integrations (299 reviews)

Cons:
- Error Handling (108 reviews)
- Expensive (96 reviews)

### Zapier

Pros:
- Ease of Use (437 reviews)
- Automation (401 reviews)

Cons:
- Expensive (183 reviews)
- Pricing Issues (142 reviews)

---
## Ratings Comparison
| Rating | Celigo | Zapier | 
|---|---|---|
  | **Meets Requirements** | 9.2 (925 reviews) | 9.0 (1726 reviews) | 
  | **Ease of Use** | 8.8 (935 reviews) | 8.6 (1758 reviews) | 
  | **Ease of Setup** | 8.5 (832 reviews) | 8.6 (1246 reviews) | 
  | **Ease of Admin** | 8.9 (677 reviews) | 8.8 (775 reviews) | 
  | **Quality of Support** | 8.9 (894 reviews) | 8.4 (1429 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.2 (672 reviews) | 8.8 (726 reviews) | 
  | **Product Direction (% positive)** | 9.2 (898 reviews) | 8.9 (1663 reviews) | 

---
## Pricing

### Celigo

#### Entry-Level Pricing

Plan: Free Edition

Price: Free

Description: Get started with a free integration flow at celigo.com

Key Features:
- 2 Endpoint apps

[Browse all 4 editions](https://www.g2.com/products/celigo/pricing)

#### Free Trial

Yes

### Zapier

#### Entry-Level Pricing

Plan: Free

Price: Free

Description: For individuals starting out with automation.

Key Features:
- 1-to-1 automations
- Unlimited Zaps (Zap = automated workflow)
- Visual editor

[Browse all 5 editions](https://www.g2.com/products/zapier/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### ETL Tools

| Product | Score | Reviews |
|---|---|---|
| **Celigo** | N/A | N/A |
| **Zapier** | N/A | N/A |

#### Management

| Feature | Celigo | Zapier | 
|---|---|---|
| **Reporting** | Not enough data | Not enough data | 
| **Auditing** | Not enough data | Not enough data | 

#### Functionality

| Feature | Celigo | Zapier | 
|---|---|---|
| **Extraction** | Not enough data | Not enough data | 
| **Transformation** | Not enough data | Not enough data | 
| **Loading** | Not enough data | Not enough data | 
| **Automation** | Not enough data | Not enough data | 
| **Scalability** | Not enough data | Not enough data | 

### Electronic Data Interchange (EDI)

| Product | Score | Reviews |
|---|---|---|
| **Celigo** | 9.4/10 | 97 |
| **Zapier** | N/A | N/A |

#### Functionality

| Feature | Celigo | Zapier | 
|---|---|---|
| **Data Exchange** | 9.6 (68 reviews) | Not enough data | 
| **Data Mapping** | 9.7 (70 reviews) | Not enough data | 

#### Management

| Feature | Celigo | Zapier | 
|---|---|---|
| **Workflow Management** | 9.5 (67 reviews) | Not enough data | 
| **Exception Handling** | 9.2 (66 reviews) | Not enough data | 
| **Real Time Reporting** | 9.1 (62 reviews) | Not enough data | 

#### Integrations

| Feature | Celigo | Zapier | 
|---|---|---|
| **Third Party Integration** | 9.7 (88 reviews) | Not enough data | 
| **BI Tools Integration** | 9.0 (55 reviews) | Not enough data | 

#### Security

| Feature | Celigo | Zapier | 
|---|---|---|
| **Communication Protocols** | 9.6 (58 reviews) | Not enough data | 
| **EDI Standards** | 9.5 (58 reviews) | Not enough data | 

#### Support

| Feature | Celigo | Zapier | 
|---|---|---|
| **EDI Testing** | 9.2 (62 reviews) | Not enough data | 

### iPaaS

| Product | Score | Reviews |
|---|---|---|
| **Celigo** | 9.2/10 | 793 |
| **Zapier** | 8.6/10 | 938 |

#### Development 

| Feature | Celigo | Zapier | 
|---|---|---|
| **Real-Time Integration** | 9.3 (470 reviews) | 9.1 (727 reviews) | 
| **API Designer** | 8.9 (282 reviews) | 8.3 (362 reviews) ✓ Verified | 
| **Flow Designer** | 9.4 (445 reviews) ✓ Verified | 9.0 (488 reviews) ✓ Verified | 
| **Pre-Built Connectors** | 9.3 (508 reviews) ✓ Verified | 9.2 (533 reviews) ✓ Verified | 
| **Custom Connectors** | 9.3 (351 reviews) ✓ Verified | 8.5 (371 reviews) ✓ Verified | 
| **Reusable connectors** | 9.4 (293 reviews) | 8.7 (354 reviews) | 
| **Multi - tenant architecture** | 9.0 (240 reviews) | 8.0 (319 reviews) | 

#### Management 

| Feature | Celigo | Zapier | 
|---|---|---|
| **Monitoring & Notification** | 9.1 (405 reviews) ✓ Verified | 8.7 (391 reviews) ✓ Verified | 
| **Routing And Orchestration** | 9.0 (324 reviews) ✓ Verified | 8.5 (395 reviews) ✓ Verified | 
| **Data Mapping** | 9.3 (384 reviews) ✓ Verified | 8.6 (366 reviews) ✓ Verified | 
| **Data Transformation** | 9.2 (342 reviews) ✓ Verified | 8.6 (355 reviews) ✓ Verified | 
| **API Management** | 9.2 (267 reviews) | 8.4 (324 reviews) | 

#### Security

| Feature | Celigo | Zapier | 
|---|---|---|
| **Data Encryption** | 9.3 (276 reviews) ✓ Verified | 8.7 (329 reviews) ✓ Verified | 
| **Security Standards** | 9.3 (285 reviews) ✓ Verified | 8.8 (331 reviews) ✓ Verified | 
| **Communication Protocol** | 9.4 (289 reviews) ✓ Verified | 8.7 (322 reviews) ✓ Verified | 

#### Integration Options

| Feature | Celigo | Zapier | 
|---|---|---|
| **Data Virtualization** | 9.3 (260 reviews) | 8.7 (320 reviews) ✓ Verified | 
| **Managed File Transfers** | 9.2 (286 reviews) ✓ Verified | 8.4 (314 reviews) ✓ Verified | 
| **Big Data Processing** | 8.9 (238 reviews) | 8.0 (308 reviews) ✓ Verified | 
| **EDI** | 9.0 (255 reviews) ✓ Verified | 8.0 (292 reviews) ✓ Verified | 

#### Deployment 

| Feature | Celigo | Zapier | 
|---|---|---|
| **Hybrid** | 9.2 (222 reviews) | 8.1 (291 reviews) | 
| **Cloud to Cloud** | 9.4 (261 reviews) | 8.6 (304 reviews) | 

### AI Agent Builders

| Product | Score | Reviews |
|---|---|---|
| **Celigo** | N/A | N/A |
| **Zapier** | 8.4/10 | 59 |

#### Customization - AI Agent Builders

| Feature | Celigo | Zapier | 
|---|---|---|
| **Natural Language Configuration** | Not enough data | 8.5 (43 reviews) | 
| **Tone Customization** | Not enough data | 8.5 (40 reviews) | 
| **Security Guardrails** | Not enough data | 8.2 (39 reviews) | 

#### Functionality - AI Agent Builders

| Feature | Celigo | Zapier | 
|---|---|---|
| **Omni-channel Support** | Not enough data | 8.5 (42 reviews) | 
| **Agent Branding** | Not enough data | 8.2 (39 reviews) | 
| **Proactive Response Capabilities** | Not enough data | 8.2 (37 reviews) | 
| **Seamless Human Escalation** | Not enough data | 7.9 (37 reviews) | 

#### Data and Analytics - AI Agent Builders

| Feature | Celigo | Zapier | 
|---|---|---|
| **Analytics & Reporting** | Not enough data | 7.9 (39 reviews) | 
| **Contextual Awareness** | Not enough data | 7.7 (37 reviews) | 
| **Data Privacy Compliance** | Not enough data | 8.0 (35 reviews) | 

#### Integration - AI Agent Builders

| Feature | Celigo | Zapier | 
|---|---|---|
| **Workflow Automation** | Not enough data | 9.0 (46 reviews) | 
| **API Usage** | Not enough data | 8.7 (39 reviews) | 
| **Platform Interoperability** | Not enough data | 8.7 (36 reviews) | 
| **CRM Data Integration** | Not enough data | 8.7 (43 reviews) | 

### AI Orchestration

| Product | Score | Reviews |
|---|---|---|
| **Celigo** | N/A | N/A |
| **Zapier** | 7.7/10 | 27 |

#### Workflow Design & Integration - AI Orchestration

| Feature | Celigo | Zapier | 
|---|---|---|
| **Dependency Management** | Not enough data | 8.4 (24 reviews) | 
| **Workflow Coordination** | Not enough data | 9.2 (25 reviews) | 
| **Multi-Provider API Connectivity** | Not enough data | 8.4 (26 reviews) | 
| **Multi-Step Workflow Creation** | Not enough data | 8.8 (25 reviews) | 
| **Enterprise System Integration** | Not enough data | 8.0 (23 reviews) | 
| **Real-Time Data Pipelines** | Not enough data | 8.2 (23 reviews) | 

#### Performance Optimization & Analytics - AI Orchestration

| Feature | Celigo | Zapier | 
|---|---|---|
| **Workflow Performance Dashboards** | Not enough data | 7.2 (23 reviews) | 
| **Workflow Reporting** | Not enough data | 7.2 (24 reviews) | 
| **Resource Utilization Monitoring** | Not enough data | 7.5 (23 reviews) | 
| **Computational Resource Management** | Not enough data | 7.0 (23 reviews) | 
| **Dynamic Scaling** | Not enough data | 7.1 (23 reviews) | 
| **Component Monitoring** | Not enough data | 7.3 (22 reviews) | 

#### Governance & Compliance Controls - AI Orchestration

| Feature | Celigo | Zapier | 
|---|---|---|
| **Regulatory Compliance** | Not enough data | 7.3 (22 reviews) | 
| **Governance Policy Enforcement** | Not enough data | 7.2 (22 reviews) | 
| **Role-Based Access Control** | Not enough data | 7.6 (22 reviews) | 
| **Audit Trail Management** | Not enough data | 7.3 (21 reviews) | 
| **Security Protocols** | Not enough data | 7.3 (22 reviews) | 

### Productivity Bots

| Product | Score | Reviews |
|---|---|---|
| **Celigo** | N/A | N/A |
| **Zapier** | 8.1/10 | 129 |

#### Agentic AI - Productivity Bots

| Feature | Celigo | Zapier | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.4 (109 reviews) | 
| **Cross-system Integration** | Not enough data | 8.8 (120 reviews) | 
| **Adaptive Learning** | Not enough data | 7.6 (89 reviews) | 
| **Decision Making** | Not enough data | 7.6 (92 reviews) | 

### API Management

| Product | Score | Reviews |
|---|---|---|
| **Celigo** | 9.1/10 | 140 |
| **Zapier** | N/A | N/A |

#### API Construction

| Feature | Celigo | Zapier | 
|---|---|---|
| **API Testing** | 9.3 (85 reviews) | Not enough data | 
| **Data Security** | 9.3 (79 reviews) | Not enough data | 
| **Orchestration** | 9.2 (78 reviews) | Not enough data | 
| **Scalability** | 9.1 (86 reviews) | Not enough data | 

#### API Management

| Feature | Celigo | Zapier | 
|---|---|---|
| **Traffic Control** | 9.1 (74 reviews) | Not enough data | 
| **Logs/Documentation** | 8.5 (89 reviews) | Not enough data | 
| **API Monitoring** | 9.1 (86 reviews) | Not enough data | 
| **Monetization** | 8.7 (67 reviews) | Not enough data | 
| **Gateway** | 9.1 (75 reviews) | Not enough data | 

#### Data Integration

| Feature | Celigo | Zapier | 
|---|---|---|
| **App Integration** | 9.5 (128 reviews) | Not enough data | 
| **Data Transformation** | 9.5 (83 reviews) | Not enough data | 
| **Plugins** | 9.0 (69 reviews) | Not enough data | 

---
## Categories
**Shared Categories (2):** [API Marketplaces](https://www.g2.com/categories/api-marketplace), [iPaaS Software](https://www.g2.com/categories/ipaas)

**Unique to Celigo (3):** [ETL Tools](https://www.g2.com/categories/etl-tools), [Electronic Data Interchange (EDI) Software](https://www.g2.com/categories/electronic-data-interchange-edi), [API Management Tools](https://www.g2.com/categories/api-management)

**Unique to Zapier (3):** [Productivity Bots Software](https://www.g2.com/categories/productivity-bots), [ AI Agent Builders Software](https://www.g2.com/categories/ai-agent-builders), [AI Orchestration Software](https://www.g2.com/categories/ai-orchestration)


---
## Reviewer Demographics

### By Company Size

| Segment | Celigo | Zapier | 
|---|---|---|
| **Small-Business** | 36.6% | 71.4% | 
| **Mid-Market** | 58.4% | 24.0% | 
| **Enterprise** | 5.0% | 4.6% | 

### By Industry

#### Celigo

- **Retail:** 14.0%
- **Computer Software:** 7.9%
- **Consumer Goods:** 7.5%
- **Information Technology and Services:** 7.0%
- **Apparel & Fashion:** 5.3%
- **Wholesale:** 4.8%
- **Manufacturing:** 3.6%
- **Consulting:** 3.3%
- **Health, Wellness and Fitness:** 3.3%
- **Automotive:** 2.7%
- **Other:** 40.6%

#### Zapier

- **Marketing and Advertising:** 16.6%
- **Information Technology and Services:** 10.3%
- **Computer Software:** 9.2%
- **Real Estate:** 3.8%
- **Financial Services:** 3.7%
- **Internet:** 3.7%
- **Health, Wellness and Fitness:** 2.9%
- **Non-Profit Organization Management:** 2.8%
- **Consulting:** 2.3%
- **Higher Education:** 2.2%
- **Other:** 42.4%

---
## Alternatives

### Alternatives to Celigo

- [MuleSoft Anypoint Platform](https://www.g2.com/products/mulesoft-anypoint-platform/reviews) — 4.5/5 stars (741 reviews)
- [Workato](https://www.g2.com/products/workato/reviews) — 4.7/5 stars (755 reviews)
- [Jitterbit](https://www.g2.com/products/jitterbit/reviews) — 4.5/5 stars (604 reviews)
- [Boomi](https://www.g2.com/products/boomi/reviews) — 4.4/5 stars (505 reviews)
- [Tray.ai](https://www.g2.com/products/tray-ai/reviews) — 4.5/5 stars (158 reviews)
- [Integrately](https://www.g2.com/products/integrately/reviews) — 4.7/5 stars (704 reviews)
- [Make](https://www.g2.com/products/integromat-by-celonis-make/reviews) — 4.6/5 stars (301 reviews)
- [SnapLogic Intelligent Integration Platform (IIP)](https://www.g2.com/products/snaplogic-intelligent-integration-platform-iip/reviews) — 4.4/5 stars (397 reviews)
- [Cleo Integration Cloud](https://www.g2.com/products/cleo-integration-cloud/reviews) — 4.4/5 stars (548 reviews)
- [HubSpot Data Hub](https://www.g2.com/products/hubspot-data-hub/reviews) — 4.5/5 stars (576 reviews)

### Alternatives to Zapier

- [Workato](https://www.g2.com/products/workato/reviews) — 4.7/5 stars (755 reviews)
- [MuleSoft Anypoint Platform](https://www.g2.com/products/mulesoft-anypoint-platform/reviews) — 4.5/5 stars (741 reviews)
- [Integrately](https://www.g2.com/products/integrately/reviews) — 4.7/5 stars (704 reviews)
- [Make](https://www.g2.com/products/integromat-by-celonis-make/reviews) — 4.6/5 stars (301 reviews)
- [UiPath Agentic Automation](https://www.g2.com/products/uipath-agentic-automation/reviews) — 4.6/5 stars (7568 reviews)
- [SnapLogic Intelligent Integration Platform (IIP)](https://www.g2.com/products/snaplogic-intelligent-integration-platform-iip/reviews) — 4.4/5 stars (397 reviews)
- [Automation Anywhere Agentic Process Automation](https://www.g2.com/products/automation-anywhere-agentic-process-automation/reviews) — 4.5/5 stars (5561 reviews)
- [n8n](https://www.g2.com/products/n8n/reviews) — 4.7/5 stars (279 reviews)
- [Tray.ai](https://www.g2.com/products/tray-ai/reviews) — 4.5/5 stars (158 reviews)
- [IFTTT](https://www.g2.com/products/ifttt/reviews) — 4.5/5 stars (117 reviews)

---
## Top Discussions

### Celigo

- Title: [I would love it if there was a way to take orders that are Entered by Sales persons in NetSuite to be able to show inside of BigCommerce? Or perhaps a Flow Integration from NetSuite to "AfterShip" which handles all of the shipping notifications?](https://www.g2.com/discussions/37259-i-would-love-it-if-there-was-a-way-to-take-orders-that-are-entered-by-sales-persons-in-netsuite-to-be-able-to-show-inside-of-bigcommerce-or-perhaps-a-flow-integration-from-netsuite-to-aftership-which-handles-all-of-the-shipping-notifications) — 2 comments, 1 upvote
  > **Top comment:** "This use case should be doable as a flow on the Celigo integrator.io platform. Reach out to me directly at rico@celigo.com if you have questions."
- Title: [Order Sync Flows issues Realtime and Scheduled creating duplicate orders](https://www.g2.com/discussions/35337-order-sync-flows-issues-realtime-and-scheduled-creating-duplicate-orders) — 2 comments, 1 upvote
  > **Top comment:** "Hi - I checked back with our support team, it looks like they had isolated this to a NetSuite-specific bug (#609066) that adversely impacted one of your..."
- Title: [How do we make sure the customer deposit shows at the same time that the sales order comes over from Bigcommerce?](https://www.g2.com/discussions/31316-how-do-we-make-sure-the-customer-deposit-shows-at-the-same-time-that-the-sales-order-comes-over-from-bigcommerce) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Specific to this use case... NetSuite won't permit you to add a customer deposit (linked to a sales order) if the sales order has a payment method defined...."
- Title: [Is there a way to get 1-on-1 training for my configurations?](https://www.g2.com/discussions/27462-is-there-a-way-to-get-1-on-1-training-for-my-configurations) — 2 comments *(includes official response)*
  > **Top comment:** "Yes - we have launched Celigo University in the product and also have available office hours. You can send an email to rico@celigo.com and we will forward..."
- Title: [How often can data sync between the two endpoints?](https://www.g2.com/discussions/frequency-of-syncs) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "We allow customers to determine the frequency of their data flow with the ability to run them on-demand as needed.
"

### Zapier

- Title: [Is Zapier an app?](https://www.g2.com/discussions/is-zapier-an-app) — 4 comments
  > **Top comment:** "Yes"
- Title: [What is Zapier used for?](https://www.g2.com/discussions/what-is-zapier-used-for) — 3 comments
  > **Top comment:** "To connect different services that a business may use. It also allows you gives you more time by automating processes. "
- Title: [What is the best way to implement this system in a small business?](https://www.g2.com/discussions/11974-what-is-the-best-way-to-implement-this-system-in-a-small-business) — 3 comments, 1 upvote
  > **Top comment:** "The implementation of this tool would not be tough. We took around 2 weeks to automate using Zapier.
"
- Title: [What does Zapier cost?](https://www.g2.com/discussions/what-does-zapier-cost) — 2 comments
  > **Top comment:** "Zapier offers several pricing tiers based on usage requirements. The higher the usage needed, the higher the cost. They also offer a discount to pay annually..."
- Title: [How good is Zapier?](https://www.g2.com/discussions/how-good-is-zapier) — 2 comments
  > **Top comment:** "Its good, but expensive.
Easy to use and to create zaps."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/celigo-vs-zapier)