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# CDK vs VinSolutions Connect CRM Comparison - What are their main differences?

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CDKVinSolutions Connect CRM[+ Add Product](#)

Reviews

**CDK** [

4.1/5(154)

](https://www.g2.com/products/cdk/reviews#reviews)

**VinSolutions Connect CRM** [

4.2/5(109)

](https://www.g2.com/products/vinsolutions-connect-crm/reviews#reviews)

Pricing

**CDK**
No pricing available

**VinSolutions Connect CRM**
No pricing available

**Pricing Insights**
from reviews

Time to Implement

**CDK**
1 month

Based on 7 responses

**VinSolutions Connect CRM**
1 month

Based on 14 responses

Return on Investment

**CDK**
14 months

Based on 6 responses

**VinSolutions Connect CRM**
6 months8 months sooner

Based on 10 responses

Perceived Cost

**CDK**
$$$$$

**VinSolutions Connect CRM**
$$$$$

Average Discount

**CDK**
8%

**VinSolutions Connect CRM**
Not enough reviews yet

Pros & Cons

**CDK**
Not enough data

**VinSolutions Connect CRM**
Not enough data

Integrations

**CDK**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_577c574477f3ad7258af5c3ea42b0ebd/advent-dms.png "Product Avatar Image")

Advent DMS

](https://www.g2.com/products/advent-dms/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_b2340a49c9152d1addef836b989cb6a6/aiva-virtual-assistants.png "Product Avatar Image")

AIVA Virtual Assistants

](https://www.g2.com/products/aiva-virtual-assistants/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_e369fa2434bfed6434dea757dc661c25/chatgpt.jpg "Product Avatar Image")

ChatGPT

](https://www.g2.com/products/chatgpt/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4391fcb0500081ffedcfeb4296be4ae2/darwin-2019-12-03.jpg "Product Avatar Image")

Darwin

](https://www.g2.com/products/darwin-2019-12-03/reviews)[
View all
](https://www.g2.com/products/cdk/integrations)

**VinSolutions Connect CRM**
Not enough data

Ratings

Meets Requirements

**CDK**

8.6

8.6123

**VinSolutions Connect CRM**

8.9

8.989

Ease of Use

**CDK**

8.1

8.1125

**VinSolutions Connect CRM**

8.8

8.888

Ease of Setup

**CDK**

8.5

8.563

**VinSolutions Connect CRM**

8.3

8.340

Ease of Admin

**CDK**

8.8

8.842

**VinSolutions Connect CRM**

8.9

8.935

Quality of Support

**CDK**

8.1

8.1123

**VinSolutions Connect CRM**

8.4

8.483

Has the product been a good partner in doing business?

**CDK**

9.0

9.042

**VinSolutions Connect CRM**

9.0

9.035

Product Direction (% positive)

**CDK**

7.6

7.6110

**VinSolutions Connect CRM**

8.0

8.087

Features

Car Dealer[Hide 52 FeaturesShow 52 Features](javascript:void(0);)

9.3

20

Not enough data

Additional Functionality

Customer History

9.0(won by default)

5

Not enough data

Customer Database

10.0(won by default)

6

Not enough data

Third-Party Integrations

9.4(won by default)

6

Not enough data

Reporting/Analytics

9.7(won by default)

6

Not enough data

Service Department

10.0(won by default)

7

Not enough data

Document Management

7.8(won by default)

6

Not enough data

QuickBooks Integration

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Price/Margin Management

Not enough data

Not enough data

Payment Collection

Not enough data

Not enough data

Accounting Integration

Not enough data

Not enough data

Forms Management

Not enough data

Not enough data

Quotes/Estimates

Not enough data

Not enough data

Financing Management

Not enough data

Not enough data

Lead Management

Not enough data

Not enough data

Invoice Management

Not enough data

Not enough data

Real-Time Updates

Not enough data

Not enough data

Lease Tracking

Not enough data

Not enough data

Website Management

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Website Integration

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Inventory Tracking

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Contact Database

Not enough data

Not enough data

New Car Dealer

Not enough data

Not enough data

Sales Floor Management

Not enough data

Not enough data

Barcode/Ticket Scanning

Not enough data

Not enough data

Summary Reports

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Appointment Management

Not enough data

Not enough data

GPS

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Inventory Management

Not enough data

Not enough data

Sales Reports

Not enough data

Not enough data

Buy Here, Pay Here

Not enough data

Not enough data

Used Car Dealer

Not enough data

Not enough data

Automated Scheduling

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Discount Management

Not enough data

Not enough data

Stock Management

Not enough data

Not enough data

Customizable Forms

Not enough data

Not enough data

API

Not enough data

Not enough data

Lead Capture

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Accounting

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

For Automotive Dealerships

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Dealer Management Systems[Hide 22 FeaturesShow 22 Features](javascript:void(0);)

9.3

23

Not enough data

Vehicle & Equipment Inventory Management - Dealer Management Systems

Real-Time Inventory Visibility

9.6(won by default)

12

Not enough data

VIN & Serial Number Tracking

10.0(won by default)

14

Not enough data

Floorplan Financing Management

9.5(won by default)

10

Not enough data

Sales & Deal Management - Dealer Management Systems

Contract & Document Generation

9.6(won by default)

15

Not enough data

Lead-to-Close Deal Workflow

9.4(won by default)

11

Not enough data

Deal Desking & Pricing Tools

10.0(won by default)

11

Not enough data

Service & Repair Management - Dealer Management Systems

Appointment Scheduling

9.3(won by default)

12

Not enough data

Repair Order (RO) Management

9.6(won by default)

15

Not enough data

Technician Assignment & Labor Tracking

9.2(won by default)

13

Not enough data

Parts & Warehouse Management - Dealer Management Systems

Parts Catalog Integration

9.6(won by default)

12

Not enough data

Parts Inventory & Bin Tracking

10.0(won by default)

12

Not enough data

Finance & Insurance (F&I) - Dealer Management Systems

Lender Integrations

9.0(won by default)

10

Not enough data

Regulatory Compliance Documentation

9.4(won by default)

9

Not enough data

Loan & Lease Structuring

9.5(won by default)

10

Not enough data

Dealer Accounting - Dealer Management Systems

Accounts Payable & Receivable

9.5(won by default)

13

Not enough data

General Ledger

9.3(won by default)

10

Not enough data

Dealer Financial Statements

9.2(won by default)

10

Not enough data

AI Capabilities - Dealer Management Systems

AI-Driven Service Optimization

9.0(won by default)

8

Not enough data

AI-Enabled Customer Engagement

8.3(won by default)

9

Not enough data

AI-Powered Analytics & Insights

9.0(won by default)

8

Not enough data

AI-Powered Sales Intelligence

8.3(won by default)

8

Not enough data

AI-Enabled Inventory Optimization

9.0(won by default)

8

Not enough data

Show 1 feature category with incomplete data

Automotive Digital Retailing[Hide 21 FeaturesShow 21 Features](javascript:void(0);)

Not enough data

Not enough data

E-commerce

Online Store

Not enough data

Not enough data

Branding

Not enough data

Not enough data

Search

Not enough data

Not enough data

Inventory

Not enough data

Not enough data

Sales

Lead Management

Not enough data

Not enough data

Deals

Not enough data

Not enough data

Configurator

Not enough data

Not enough data

Retailing

Digital

Not enough data

Not enough data

In-Store

Not enough data

Not enough data

Virtual Showroom

Not enough data

Not enough data

Financing

Credit Application

Not enough data

Not enough data

Loan Application

Not enough data

Not enough data

Analytics

Buyer Satisfaction

Not enough data

Not enough data

Sales Performance

Not enough data

Not enough data

Agentic AI - Automotive Digital Retailing

Autonomous Task Execution

Not enough data

Not enough data

Multi-step Planning

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![CDK](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_89731116024b6de6f2666da73acf814e/cdk.jpg "CDK")](https://www.g2.com/products/cdk/reviews)

CDK

Small-Business(50 or fewer emp.)

28.9%

Mid-Market(51-1000 emp.)

57.2%

Enterprise(\> 1000 emp.)

13.8%

[![VinSolutions Connect CRM](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_a9629b599da113fd5156adb979144a73/vinsolutions-connect-crm.png "VinSolutions Connect CRM")](https://www.g2.com/products/vinsolutions-connect-crm/reviews)

VinSolutions Connect CRM

Small-Business(50 or fewer emp.)

35.2%

Mid-Market(51-1000 emp.)

61.0%

Enterprise(\> 1000 emp.)

3.8%

Small-Business

(50 or fewer emp.)

28.9%

35.2%

Mid-Market

(51-1000 emp.)

57.2%

61.0%

Enterprise

(\> 1000 emp.)

13.8%

3.8%

Reviewers' Industry

[![CDK](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_89731116024b6de6f2666da73acf814e/cdk.jpg "CDK")](https://www.g2.com/products/cdk/reviews)
CDK

Automotive

81.4%

Transportation/Trucking/Railroad

5.0%

Retail

2.1%

Financial Services

2.1%

Accounting

2.1%

Other

7.1%

[![VinSolutions Connect CRM](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_a9629b599da113fd5156adb979144a73/vinsolutions-connect-crm.png "VinSolutions Connect CRM")](https://www.g2.com/products/vinsolutions-connect-crm/reviews)
VinSolutions Connect CRM

Automotive

88.3%

Retail

1.9%

Marketing and Advertising

1.9%

Research

1.0%

Legal Services

1.0%

Other

5.8%

FAQs

## CDK vs VinSolutions Connect CRM FAQs

Generated using AI

Last updated: August 14, 2026

### What is the difference between CDK vs VinSolutions Connect CRM?

VinSolutions Connect CRM stands out for higher reviewer satisfaction on core experience metrics, while CDK is noted for its robust customization and reporting capabilities.

| | [CDK](https://www.g2.com/products/cdk/reviews) | [VinSolutions Connect CRM](https://www.g2.com/products/vinsolutions-connect-crm/reviews) |
| --- | --- | --- |
| G2 Rating (reviews) | 4.0/5 (116 reviews) | 4.2/5 (109 reviews) |
| Largest Segment | Mid-Market | Mid-Market |
| Ease of Setup score | 8.2 | 8.3 |
| Quality of Support score | 8.0 | 8.4 |
| Top Reviewer-Cited Strength | Highly customizable reporting and centralized dealership operations | Intuitive, easy-to-use interface and strong follow-up automation |

### How do the pricing models of CDK and VinSolutions Connect CRM compare?

VinSolutions Connect CRM is rated higher for value, with reviewers expressing greater satisfaction with its pricing and cost structure.

- **CDK:** In recent reviews, several reviewers mention that CDK can be expensive, especially for integrations and add-ons, and that only dealerships with significant capital can afford it.
- **VinSolutions Connect CRM:** Reviewers note that while VinSolutions Connect CRM is costlier than some alternatives, they find its functionality and usefulness justify the investment.
- **Switching reasons:** Recent reviews indicate that cost and value are key factors for those considering alternatives, with some reviewers moving to Dealertrack for better cost-effectiveness.

### What are the best alternatives to CDK and VinSolutions Connect CRM?

The top three alternatives to CDK and VinSolutions Connect CRM are Tekion, PERQ, and Dealertrack DMS.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [CDK](https://www.g2.com/products/cdk/reviews) | 4.0/5 (116 reviews) | Mid-Market | Can be expensive, especially for integrations and add-ons | Highly customizable reporting and centralized dealership operations |
| [VinSolutions Connect CRM](https://www.g2.com/products/vinsolutions-connect-crm/reviews) | 4.2/5 (109 reviews) | Mid-Market | Costlier than some alternatives, but justified by functionality | Intuitive, easy-to-use interface and strong follow-up automation |
| [Tekion](https://www.g2.com/products/tekion/reviews) | 4.4/5 (13 reviews) | — | — | Modern interface and innovative features |
| [PERQ](https://www.g2.com/products/perq/reviews) | 4.6/5 (62 reviews) | — | — | Lead conversion and automation capabilities |
| [Dealertrack DMS](https://www.g2.com/products/dealertrack-dms/reviews) | 4.4/5 (43 reviews) | Mid-Market | Reviewers cite better cost-effectiveness compared to CDK | Ease of use and integration with other dealership tools |

### Which Car Dealer features should I prioritize when comparing CDK and VinSolutions Connect CRM?

Buyers comparing CDK and VinSolutions Connect CRM should prioritize ease of use, ease of setup, quality of support, reporting capabilities, and integration options.

- **Ease of Use:** CDK scores 7.9, VinSolutions Connect CRM scores 8.8.
- **Ease of Setup:** CDK scores 8.2, VinSolutions Connect CRM scores 8.3.
- **Quality of Support:** CDK scores 8.0, VinSolutions Connect CRM scores 8.4.
- **Reporting Capabilities:** CDK is frequently cited for customizable and robust reporting, while VinSolutions Connect CRM is noted for intuitive but sometimes basic reporting tools.
- **Integration Options:** VinSolutions Connect CRM integrates with Dealertrack DMS and vAuto Provision, as cited in recent reviews.

### What are the pros and cons of CDK vs VinSolutions Connect CRM?

VinSolutions Connect CRM's headline strength is its intuitive interface and follow-up automation, while CDK is recognized for customizable reporting and centralized operations.

- **CDK strengths:** Highly customizable reporting, centralized dealership operations, robust dealer management tools, and strong multi-department integration.
- **CDK trade-offs:** Reviewers note a dated user interface, higher cost for integrations and add-ons, a longer learning curve, and occasional system slowdowns.
- **VinSolutions Connect CRM strengths:** Intuitive and easy-to-use interface, strong follow-up automation, effective mobile app, and helpful support and training resources.
- **VinSolutions Connect CRM trade-offs:** Some reviewers mention basic or outdated reporting in legacy areas, occasional duplicate customer management issues, and higher cost compared to some alternatives.

### Is CDK or VinSolutions Connect CRM better for small businesses?

VinSolutions Connect CRM is the better fit for small businesses, with higher satisfaction scores and positive sentiment from mid-market and small-business reviewers.

- **CDK:** Largest reviewer segment is Mid-Market; reviewers note a longer learning curve and higher costs, which may be challenging for smaller dealerships.
- **VinSolutions Connect CRM:** Largest reviewer segment is Mid-Market; reviewers highlight ease of use, straightforward setup, and helpful support, making it accessible for smaller teams.

### Which Car Dealer platform has better integrations?

VinSolutions Connect CRM is favored for integrations, with reviewers citing specific third-party tool connections.

- **CDK:** Reviewers mention integration with dealership management systems and internal CRM, but no specific third-party tools are cited in recent reviews.
- **VinSolutions Connect CRM:** Integrates with Dealertrack DMS and vAuto Provision, as cited in recent reviews.

### How do CDK and VinSolutions Connect CRM compare on customer support?

VinSolutions Connect CRM leads on Quality of Support, with a 0.4-point advantage over CDK (8.4 vs 8.0).

- **CDK:** Reviewers describe support as generally helpful and accessible, but note occasional long wait times and the need for more skilled support staff.
- **VinSolutions Connect CRM:** Reviewers consistently praise helpful and responsive support, effective training, and ongoing assistance during setup and daily use.

### Which is easier to implement, CDK or VinSolutions Connect CRM?

VinSolutions Connect CRM and CDK are at parity on Ease of Setup, with scores of 8.3 and 8.2 respectively.

- **CDK:** Reviewers report a longer learning curve but describe the initial setup as straightforward once familiar with the system.
- **VinSolutions Connect CRM:** Reviewers highlight a simple and intuitive setup process, with strong support from the implementation team and easy onboarding for new users.

Alternatives

**CDK Alternatives**

 ![Tekion](https://images.g2crowd.com/uploads/product/hd_favicon/fc3e9a7e25c920b9e19c92d0214bf034/tekion.svg "Tekion")

[
Tekion
](/products/tekion/reviews)

 ![Dealertrack DMS](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_9601a6f5236bc54f13d0b98b53124f1e/dealertrack-dms.png "Dealertrack DMS")

[
Dealertrack DMS
](/products/dealertrack-dms/reviews)

 ![DealerCenter](https://images.g2crowd.com/uploads/product/hd_favicon/523819b26e90dcf2b2695cbb77f3ae04/dealercenter.svg "DealerCenter")

[
DealerCenter
](/products/dealercenter/reviews)

 ![Dabadu XRM](https://images.g2crowd.com/uploads/product/hd_favicon/2d89dd30907a9826bc05381397dd25c1/dabadu-xrm.svg "Dabadu XRM")

[
Dabadu XRM
](/products/dabadu-xrm/reviews)

**VinSolutions Connect CRM Alternatives**

 ![PERQ](https://images.g2crowd.com/uploads/product/hd_favicon/1508423442/perq.svg "PERQ")

[
PERQ
](/products/perq/reviews)

 ![DealerCenter](https://images.g2crowd.com/uploads/product/hd_favicon/523819b26e90dcf2b2695cbb77f3ae04/dealercenter.svg "DealerCenter")

[
DealerCenter
](/products/dealercenter/reviews)

 ![Tekion](https://images.g2crowd.com/uploads/product/hd_favicon/fc3e9a7e25c920b9e19c92d0214bf034/tekion.svg "Tekion")

[
Tekion
](/products/tekion/reviews)

 ![Dabadu XRM](https://images.g2crowd.com/uploads/product/hd_favicon/2d89dd30907a9826bc05381397dd25c1/dabadu-xrm.svg "Dabadu XRM")

[
Dabadu XRM
](/products/dabadu-xrm/reviews)