Users report that CDK excels in its "Ease of Admin" with a score of 9.1, indicating that managing the software is straightforward and efficient, while reviewers mention that VinSolutions Connect CRM, with a score of 8.7, has a slightly steeper learning curve for administrative tasks.
Reviewers mention that CDK's "Quality of Support" is rated at 8.0, which some users find lacking in responsiveness, whereas users on G2 highlight VinSolutions Connect CRM's support at 8.5, noting that they appreciate the timely assistance and helpful resources available.
G2 users indicate that CDK's "Product Direction" score of 7.3 reflects some concerns about the future development of features, while users say that VinSolutions Connect CRM, with a score of 8.0, shows a more promising trajectory with regular updates and enhancements based on user feedback.
Users report that CDK's "Ease of Use" is rated at 8.0, which some find to be less intuitive compared to VinSolutions Connect CRM, which scores 8.6, as reviewers mention that the latter offers a more user-friendly interface and streamlined navigation.
Reviewers mention that both products cater well to the mid-market segment, but users on G2 highlight that CDK has a slight edge in "Meets Requirements" with a score of 8.6, as it aligns closely with the specific needs of automotive dealerships, while VinSolutions Connect CRM scores 8.9, indicating a strong fit but with some users noting occasional gaps in functionality.
Users say that CDK's "Ease of Setup" is rated at 8.5, which many find to be relatively smooth, while reviewers mention that VinSolutions Connect CRM, with a score of 8.2, can sometimes involve a more complex setup process, particularly for larger organizations.
Pricing
Entry-Level Pricing
CDK
No pricing available
VinSolutions Connect CRM
No pricing available
Free Trial
CDK
No trial information available
VinSolutions Connect CRM
No trial information available
Ratings
Meets Requirements
8.6
86
8.9
87
Ease of Use
7.9
87
8.7
86
Ease of Setup
8.3
25
8.3
38
Ease of Admin
8.9
24
8.8
34
Quality of Support
7.9
86
8.4
82
Has the product been a good partner in doing business?
8.9
24
9.0
34
Product Direction (% positive)
7.2
83
7.9
85
Categories
Categories
Shared Categories
CDK
VinSolutions Connect CRM
CDK and VinSolutions Connect CRM are categorized as Car Dealer
If it freezes just in the app, control+alt+delete to bring up your open programs. Find the frozen program, force close CDK. If it has frozen your PC, pull...Read more
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