# CDK, PBS Systems vs VinSolutions Connect CRM Comparison

| | CDK | PBS Systems | VinSolutions Connect CRM | 
|---|---|---|---|
| **Star Rating** | 3.9 out of 5 | 4.6 out of 5 | 4.2 out of 5 | 
| **Total Reviews** | 108 | 8 | 109 | 
| **Largest Market Segment** | Mid-Market (62.6% of reviews) | Small-Business (75.0% of reviews) | Mid-Market (61.0% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | No pricing available | 


---
## Ratings Comparison
| Rating | CDK | PBS Systems | VinSolutions Connect CRM | 
|---|---|---|---|
  | **Meets Requirements** | 8.6 (88 reviews) | 9.7 (6 reviews) | 8.9 (89 reviews) | 
  | **Ease of Use** | 7.9 (89 reviews) | 9.5 (7 reviews) | 8.8 (88 reviews) | 
  | **Ease of Setup** | 8.3 (27 reviews) | Not enough data | 8.3 (40 reviews) | 
  | **Ease of Admin** | 8.9 (24 reviews) | Not enough data | 8.9 (35 reviews) | 
  | **Quality of Support** | 7.9 (88 reviews) | 9.7 (6 reviews) | 8.4 (83 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.9 (24 reviews) | Not enough data | 9.0 (35 reviews) | 
  | **Product Direction (% positive)** | 7.3 (85 reviews) | 8.1 (6 reviews) | 8.0 (87 reviews) | 

---
## Pricing

### CDK

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### PBS Systems

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### VinSolutions Connect CRM

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Automotive Marketing

| Product | Score | Reviews |
|---|---|---|
| **CDK** | N/A | N/A |
| **PBS Systems** | N/A | N/A |
| **VinSolutions Connect CRM** | N/A | N/A |

#### Platform Basics

| Feature | CDK | PBS Systems | VinSolutions Connect CRM | 
|---|---|---|---|
| **Reporting** | Not enough data | Not enough data | Not enough data | 
| **Interoperability** | Not enough data | Not enough data | Not enough data | 
| **Performance** | Not enough data | Not enough data | Not enough data | 

#### Platform Data

| Feature | CDK | PBS Systems | VinSolutions Connect CRM | 
|---|---|---|---|
| **Dashboard** | Not enough data | Not enough data | Not enough data | 
| **Alerts and Notifications** | Not enough data | Not enough data | Not enough data | 

#### Platform Additional Functionality

| Feature | CDK | PBS Systems | VinSolutions Connect CRM | 
|---|---|---|---|
| **Cloud** | Not enough data | Not enough data | Not enough data | 
| **Mobility** | Not enough data | Not enough data | Not enough data | 
| **Messaging** | Not enough data | Not enough data | Not enough data | 

#### Platform Content

| Feature | CDK | PBS Systems | VinSolutions Connect CRM | 
|---|---|---|---|
| **Automation** | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - Automotive Marketing

| Feature | CDK | PBS Systems | VinSolutions Connect CRM | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### Dealer Management Systems

| Product | Score | Reviews |
|---|---|---|
| **CDK** | N/A | N/A |
| **PBS Systems** | N/A | N/A |
| **VinSolutions Connect CRM** | N/A | N/A |

#### Vehicle & Equipment Inventory Management - Dealer Management Systems

| Feature | CDK | PBS Systems | VinSolutions Connect CRM | 
|---|---|---|---|
| **Real-Time Inventory Visibility** | Not enough data | Not enough data | Not enough data | 
| **VIN & Serial Number Tracking** | Not enough data | Not enough data | Not enough data | 
| **Floorplan Financing Management** | Not enough data | Not enough data | Not enough data | 

#### Sales & Deal Management - Dealer Management Systems

| Feature | CDK | PBS Systems | VinSolutions Connect CRM | 
|---|---|---|---|
| **Contract & Document Generation** | Not enough data | Not enough data | Not enough data | 
| **Lead-to-Close Deal Workflow** | Not enough data | Not enough data | Not enough data | 
| **Deal Desking & Pricing Tools** | Not enough data | Not enough data | Not enough data | 

#### Service & Repair Management - Dealer Management Systems

| Feature | CDK | PBS Systems | VinSolutions Connect CRM | 
|---|---|---|---|
| **Appointment Scheduling** | Not enough data | Not enough data | Not enough data | 
| **Repair Order (RO) Management** | Not enough data | Not enough data | Not enough data | 
| **Technician Assignment & Labor Tracking** | Not enough data | Not enough data | Not enough data | 

#### Parts & Warehouse Management - Dealer Management Systems

| Feature | CDK | PBS Systems | VinSolutions Connect CRM | 
|---|---|---|---|
| **Parts Catalog Integration** | Not enough data | Not enough data | Not enough data | 
| **Parts Inventory & Bin Tracking** | Not enough data | Not enough data | Not enough data | 

#### Finance & Insurance (F&I) - Dealer Management Systems

| Feature | CDK | PBS Systems | VinSolutions Connect CRM | 
|---|---|---|---|
| **Lender Integrations** | Not enough data | Not enough data | Not enough data | 
| **Regulatory Compliance Documentation** | Not enough data | Not enough data | Not enough data | 
| **Loan & Lease Structuring** | Not enough data | Not enough data | Not enough data | 

#### Dealer Accounting - Dealer Management Systems

| Feature | CDK | PBS Systems | VinSolutions Connect CRM | 
|---|---|---|---|
| **Accounts Payable & Receivable** | Not enough data | Not enough data | Not enough data | 
| **General Ledger** | Not enough data | Not enough data | Not enough data | 
| **Dealer Financial Statements** | Not enough data | Not enough data | Not enough data | 

#### AI Capabilities - Dealer Management Systems

| Feature | CDK | PBS Systems | VinSolutions Connect CRM | 
|---|---|---|---|
| **AI-Driven Service Optimization** | Not enough data | Not enough data | Not enough data | 
| **AI-Enabled Customer Engagement** | Not enough data | Not enough data | Not enough data | 
| **AI-Powered Analytics & Insights** | Not enough data | Not enough data | Not enough data | 
| **AI-Powered Sales Intelligence** | Not enough data | Not enough data | Not enough data | 
| **AI-Enabled Inventory Optimization** | Not enough data | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Car Dealer Software](https://www.g2.com/categories/car-dealer)

**Unique to CDK (1):** [Dealer Management Systems Software](https://www.g2.com/categories/dealer-management-systems)

**Unique to PBS Systems (3):** [Automotive Marketing Software](https://www.g2.com/categories/automotive-marketing), [Auto Repair Software](https://www.g2.com/categories/auto-repair), [Dealer Management Systems Software](https://www.g2.com/categories/dealer-management-systems)



---
## Reviewer Demographics

### By Company Size

| Segment | CDK | PBS Systems | VinSolutions Connect CRM | 
|---|---|---|---|
| **Small-Business** | 20.6% | 75.0% | 35.2% | 
| **Mid-Market** | 62.6% | 25.0% | 61.0% | 
| **Enterprise** | 16.8% | 0% | 3.8% | 

### By Industry

#### CDK

- **Automotive:** 83.7%
- **Transportation/Trucking/Railroad:** 2.9%
- **Retail:** 1.9%
- **Restaurants:** 1.9%
- **Accounting:** 1.9%
- **Music:** 1.0%
- **Marketing and Advertising:** 1.0%
- **Information Technology and Services:** 1.0%
- **Financial Services:** 1.0%
- **Farming:** 1.0%
- **Other:** 2.9%

#### PBS Systems

- **Automotive:** 75.0%
- **Logistics and Supply Chain:** 12.5%
- **Government Administration:** 12.5%

#### VinSolutions Connect CRM

- **Automotive:** 88.3%
- **Retail:** 1.9%
- **Marketing and Advertising:** 1.9%
- **Research:** 1.0%
- **Legal Services:** 1.0%
- **Internet:** 1.0%
- **Information Technology and Services:** 1.0%
- **Individual & Family Services:** 1.0%
- **Hospital & Health Care:** 1.0%
- **Design:** 1.0%
- **Other:** 1.0%

---
## Alternatives

### Alternatives to CDK

- [Tekion](https://www.g2.com/products/tekion/reviews) — 4.4/5 stars (13 reviews)
- [Dealertrack DMS](https://www.g2.com/products/dealertrack-dms/reviews) — 4.4/5 stars (43 reviews)
- [DealerCenter](https://www.g2.com/products/dealercenter/reviews) — 4.6/5 stars (37 reviews)
- [PERQ](https://www.g2.com/products/perq/reviews) — 4.6/5 stars (62 reviews)
- [Frazer Auto Dealer Software](https://www.g2.com/products/frazer-auto-dealer-software/reviews) — 3.9/5 stars (12 reviews)
- [vAuto Provision](https://www.g2.com/products/vauto-provision/reviews) — 4.6/5 stars (25 reviews)
- [Dabadu XRM](https://www.g2.com/products/dabadu-xrm/reviews) — 5.0/5 stars (129 reviews)
- [RouteOne](https://www.g2.com/products/routeone/reviews) — 4.7/5 stars (11 reviews)
- [Conquest](https://www.g2.com/products/conquest/reviews) — 4.8/5 stars (15 reviews)
- [DealerBuilt](https://www.g2.com/products/dealerbuilt/reviews) — 3.8/5 stars (5 reviews)

### Alternatives to PBS Systems

- [Podium](https://www.g2.com/products/podium/reviews) — 4.6/5 stars (2096 reviews)
- [AutoLeap](https://www.g2.com/products/autoleap/reviews) — 4.8/5 stars (729 reviews)
- [Tekmetric](https://www.g2.com/products/tekmetric/reviews) — 4.9/5 stars (481 reviews)
- [Shopmonkey](https://www.g2.com/products/shopmonkey/reviews) — 4.6/5 stars (410 reviews)
- [The Ansira platform](https://www.g2.com/products/the-ansira-platform/reviews) — 4.9/5 stars (283 reviews)
- [Dabadu XRM](https://www.g2.com/products/dabadu-xrm/reviews) — 5.0/5 stars (129 reviews)
- [ARI (Auto Repair Software)](https://www.g2.com/products/ari-auto-repair-software/reviews) — 4.6/5 stars (118 reviews)
- [AutoRepair Cloud](https://www.g2.com/products/autorepair-cloud/reviews) — 4.8/5 stars (101 reviews)
- [CDK CRM](https://www.g2.com/products/cdk-crm/reviews) — 4.4/5 stars (77 reviews)
- [Fullbay](https://www.g2.com/products/fullbay/reviews) — 4.8/5 stars (72 reviews)

### Alternatives to VinSolutions Connect CRM

- [PERQ](https://www.g2.com/products/perq/reviews) — 4.6/5 stars (62 reviews)
- [DealerCenter](https://www.g2.com/products/dealercenter/reviews) — 4.6/5 stars (37 reviews)
- [Tekion](https://www.g2.com/products/tekion/reviews) — 4.4/5 stars (13 reviews)
- [Dabadu XRM](https://www.g2.com/products/dabadu-xrm/reviews) — 5.0/5 stars (129 reviews)
- [vAuto Provision](https://www.g2.com/products/vauto-provision/reviews) — 4.6/5 stars (25 reviews)
- [Frazer Auto Dealer Software](https://www.g2.com/products/frazer-auto-dealer-software/reviews) — 3.9/5 stars (12 reviews)
- [Conquest](https://www.g2.com/products/conquest/reviews) — 4.8/5 stars (15 reviews)
- [AutoLoop Customer Engagement Suite](https://www.g2.com/products/autoloop-customer-engagement-suite/reviews) — 4.1/5 stars (11 reviews)
- [RouteOne](https://www.g2.com/products/routeone/reviews) — 4.7/5 stars (11 reviews)
- [Carsforsale.com](https://www.g2.com/products/carsforsale-com/reviews) — 4.5/5 stars (26 reviews)

---
## Top Discussions

### CDK

- Title: [What can I do when it freezes?](https://www.g2.com/discussions/what-can-i-do-when-it-freezes) — 1 comment, 1 upvote
  > **Top comment:** "If it freezes just in the app, control+alt+delete to bring up your open programs. Find the frozen program, force close CDK. If it has frozen your PC, pull..."

### PBS Systems

No discussions available for this product.

### VinSolutions Connect CRM

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/cdk-vs-pbs-systems-vs-vinsolutions-connect-crm)