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Compare CDK and DealerCenter 
At a Glance
Market Segments
Mid-Market (60.8% of reviews)
Small-Business (100.0% of reviews)
Entry-Level Pricing
No pricing available
$60.00
CDK
Star Rating
(105)3.9 out of 5
Market Segments
Mid-Market (60.8% of reviews)
Entry-Level Pricing
No pricing available
Learn more about CDKDealerCenter
Star Rating
(36)4.6 out of 5
Market Segments
Small-Business (100.0% of reviews)
Entry-Level Pricing
$60.00
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that CDK's "Ease of Admin" score of 9.1 indicates a strong administrative interface, but reviewers mention that DealerCenter's higher score of 9.4 reflects a more intuitive experience, making it easier for users to manage their operations.
- Reviewers mention that CDK's "Quality of Support" rating of 8.0 is satisfactory, yet users on G2 highlight DealerCenter's superior support with a score of 9.1, emphasizing quicker response times and more helpful customer service interactions.
- G2 users report that while CDK has a solid "Meets Requirements" score of 8.6, DealerCenter shines with a slightly higher score of 8.9, suggesting that it better aligns with the specific needs of small businesses, particularly in inventory management features.
- Users say that CDK's "Ease of Setup" score of 8.5 is decent, but many reviewers mention that DealerCenter's score of 9.4 indicates a more streamlined onboarding process, which is particularly beneficial for new users.
- Reviewers mention that CDK's "Product Direction" score of 7.3 reflects some concerns about future updates, while users on G2 appreciate DealerCenter's higher score of 7.9, indicating a more positive outlook on the product's evolution and feature enhancements.
- Users report that CDK's overall star rating of 4.0 is respectable, but DealerCenter's higher rating of 4.6 suggests a more favorable reception among users, particularly in terms of user satisfaction and feature richness.
Pricing
Entry-Level Pricing
CDK
No pricing availableDealerCenter
Dealer Management System (DMS)
$60.00
DealerCenter’s cloud-based, industry-leading technology combines all the tools you need into a single platform, making it easier than ever to run your business.
- Desking & Deal Management
- Wholesale, Cash, Retail & BHPH
- Vehicle Registration, Titling & Temp Tags
Free Trial
CDK
No trial information availableDealerCenter
Free Trial is available
Ratings
Meets Requirements
8.6
86
9.0
21
Ease of Use
7.9
87
9.4
21
Ease of Setup
8.3
25
9.4
12
Ease of Admin
8.9
24
9.4
11
Quality of Support
7.9
86
9.2
20
Has the product been a good partner in doing business?
8.9
24
9.7
11
Product Direction (% positive)
7.2
83
8.1
18
Categories
Categories
Shared Categories
CDK and DealerCenter are categorized as Car Dealer
Unique Categories
CDK has no unique categories
DealerCenter has no unique categories
Reviews
Reviewers' Company Size
CDK
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
DealerCenter
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Automotive
83.3%
Transportation/Trucking/Railroad
2.9%
Retail
2.0%
Restaurants
2.0%
Accounting
2.0%
Other
7.8%
Automotive
93.5%
Retail
6.5%
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Other
0.0%
Alternatives
Discussions
What can I do when it freezes?
1 Comment
JH
If it freezes just in the app, control+alt+delete to bring up your open programs. Find the frozen program, force close CDK. If it has frozen your PC, pull...Read more
CDK has no more discussions with answers
DealerCenter has no discussions with answers
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