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# CDK vs DealerCenter Comparison - What are their main differences?

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Reviews

**CDK** [

4.1/5(155)

](https://www.g2.com/products/cdk/reviews#reviews)

**DealerCenter** [

4.6/5(37)

](https://www.g2.com/products/dealercenter/reviews#reviews)

Pricing

**CDK**
No pricing available

**DealerCenter**
Free Trial

**$60.00** · Dealer Management System (DMS)

**Pricing Insights**
from reviews

Time to Implement

**CDK**
1 month

Based on 7 responses

**DealerCenter**
Not enough reviews yet

Return on Investment

**CDK**
14 months

Based on 6 responses

**DealerCenter**
Not enough reviews yet

Perceived Cost

**CDK**
$$$$$

**DealerCenter**
$$$$$

Average Discount

**CDK**
8%

**DealerCenter**
Not enough reviews yet

Pros & Cons

**CDK**
Not enough data

**DealerCenter**
Not enough data

Integrations

**CDK**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_577c574477f3ad7258af5c3ea42b0ebd/advent-dms.png "Product Avatar Image")

Advent DMS

](https://www.g2.com/products/advent-dms/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_b2340a49c9152d1addef836b989cb6a6/aiva-virtual-assistants.png "Product Avatar Image")

AIVA Virtual Assistants

](https://www.g2.com/products/aiva-virtual-assistants/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_e369fa2434bfed6434dea757dc661c25/chatgpt.jpg "Product Avatar Image")

ChatGPT

](https://www.g2.com/products/chatgpt/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4391fcb0500081ffedcfeb4296be4ae2/darwin-2019-12-03.jpg "Product Avatar Image")

Darwin

](https://www.g2.com/products/darwin-2019-12-03/reviews)[
View all
](https://www.g2.com/products/cdk/integrations)

**DealerCenter**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_50b93b0f332ffa4a17f0c4c1f6c6464b/quickbooks-online.png "Product Avatar Image")

QuickBooks Online

](https://www.g2.com/products/quickbooks-online/reviews)[
View all
](https://www.g2.com/products/dealercenter/integrations)

Ratings

Meets Requirements

**CDK**

8.6

8.6124

**DealerCenter**

8.9

8.922

Ease of Use

**CDK**

8.1

8.1126

**DealerCenter**

9.4

9.422

Ease of Setup

**CDK**

8.5

8.564

**DealerCenter**

9.4

9.413

Ease of Admin

**CDK**

8.8

8.843

**DealerCenter**

9.3

9.312

Quality of Support

**CDK**

8.1

8.1124

**DealerCenter**

9.2

9.221

Has the product been a good partner in doing business?

**CDK**

9.0

9.043

**DealerCenter**

9.7

9.712

Product Direction (% positive)

**CDK**

7.6

7.6111

**DealerCenter**

8.2

8.219

Features

Car Dealer[Hide 52 FeaturesShow 52 Features](javascript:void(0);)

9.3

21

Not enough data

Additional Functionality

Customer History

9.0(won by default)

5

Not enough data

Customer Database

10.0(won by default)

6

Not enough data

Third-Party Integrations

9.4(won by default)

6

Not enough data

Reporting/Analytics

9.7(won by default)

6

Not enough data

Service Department

10.0(won by default)

7

Not enough data

Document Management

7.8(won by default)

6

Not enough data

QuickBooks Integration

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Price/Margin Management

Not enough data

Not enough data

Payment Collection

Not enough data

Not enough data

Accounting Integration

Not enough data

Not enough data

Forms Management

Not enough data

Not enough data

Quotes/Estimates

Not enough data

Not enough data

Financing Management

Not enough data

Not enough data

Lead Management

Not enough data

Not enough data

Invoice Management

Not enough data

Not enough data

Real-Time Updates

Not enough data

Not enough data

Lease Tracking

Not enough data

Not enough data

Website Management

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Website Integration

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Inventory Tracking

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Contact Database

Not enough data

Not enough data

New Car Dealer

Not enough data

Not enough data

Sales Floor Management

Not enough data

Not enough data

Barcode/Ticket Scanning

Not enough data

Not enough data

Summary Reports

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Appointment Management

Not enough data

Not enough data

GPS

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Inventory Management

Not enough data

Not enough data

Sales Reports

Not enough data

Not enough data

Buy Here, Pay Here

Not enough data

Not enough data

Used Car Dealer

Not enough data

Not enough data

Automated Scheduling

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Discount Management

Not enough data

Not enough data

Stock Management

Not enough data

Not enough data

Customizable Forms

Not enough data

Not enough data

API

Not enough data

Not enough data

Lead Capture

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Accounting

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

For Automotive Dealerships

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Dealer Management Systems[Hide 22 FeaturesShow 22 Features](javascript:void(0);)

9.3

23

Not enough data

Vehicle & Equipment Inventory Management - Dealer Management Systems

Real-Time Inventory Visibility

9.6(won by default)

12

Not enough data

VIN & Serial Number Tracking

10.0(won by default)

14

Not enough data

Floorplan Financing Management

9.5(won by default)

10

Not enough data

Sales & Deal Management - Dealer Management Systems

Contract & Document Generation

9.6(won by default)

15

Not enough data

Lead-to-Close Deal Workflow

9.4(won by default)

11

Not enough data

Deal Desking & Pricing Tools

10.0(won by default)

11

Not enough data

Service & Repair Management - Dealer Management Systems

Appointment Scheduling

9.3(won by default)

12

Not enough data

Repair Order (RO) Management

9.6(won by default)

15

Not enough data

Technician Assignment & Labor Tracking

9.2(won by default)

13

Not enough data

Parts & Warehouse Management - Dealer Management Systems

Parts Catalog Integration

9.6(won by default)

12

Not enough data

Parts Inventory & Bin Tracking

10.0(won by default)

12

Not enough data

Finance & Insurance (F&I) - Dealer Management Systems

Lender Integrations

9.0(won by default)

10

Not enough data

Regulatory Compliance Documentation

9.4(won by default)

9

Not enough data

Loan & Lease Structuring

9.5(won by default)

10

Not enough data

Dealer Accounting - Dealer Management Systems

Accounts Payable & Receivable

9.5(won by default)

13

Not enough data

General Ledger

9.3(won by default)

10

Not enough data

Dealer Financial Statements

9.2(won by default)

10

Not enough data

AI Capabilities - Dealer Management Systems

AI-Driven Service Optimization

9.0(won by default)

8

Not enough data

AI-Enabled Customer Engagement

8.3(won by default)

9

Not enough data

AI-Powered Analytics & Insights

9.0(won by default)

8

Not enough data

AI-Powered Sales Intelligence

8.3(won by default)

8

Not enough data

AI-Enabled Inventory Optimization

9.0(won by default)

8

Not enough data

Show 1 feature category with incomplete data

Automotive Digital Retailing[Hide 21 FeaturesShow 21 Features](javascript:void(0);)

Not enough data

Not enough data

E-commerce

Online Store

Not enough data

Not enough data

Branding

Not enough data

Not enough data

Search

Not enough data

Not enough data

Inventory

Not enough data

Not enough data

Sales

Lead Management

Not enough data

Not enough data

Deals

Not enough data

Not enough data

Configurator

Not enough data

Not enough data

Retailing

Digital

Not enough data

Not enough data

In-Store

Not enough data

Not enough data

Virtual Showroom

Not enough data

Not enough data

Financing

Credit Application

Not enough data

Not enough data

Loan Application

Not enough data

Not enough data

Analytics

Buyer Satisfaction

Not enough data

Not enough data

Sales Performance

Not enough data

Not enough data

Agentic AI - Automotive Digital Retailing

Autonomous Task Execution

Not enough data

Not enough data

Multi-step Planning

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![CDK](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_89731116024b6de6f2666da73acf814e/cdk.jpg "CDK")](https://www.g2.com/products/cdk/reviews)

CDK

Small-Business(50 or fewer emp.)

28.8%

Mid-Market(51-1000 emp.)

57.5%

Enterprise(\> 1000 emp.)

13.7%

[![DealerCenter](https://images.g2crowd.com/uploads/product/hd_favicon/523819b26e90dcf2b2695cbb77f3ae04/dealercenter.svg "DealerCenter")](https://www.g2.com/products/dealercenter/reviews)

DealerCenter

Small-Business(50 or fewer emp.)

100.0%

Mid-Market(51-1000 emp.)

0%

Enterprise(\> 1000 emp.)

0%

Small-Business

(50 or fewer emp.)

28.8%

100.0%

Mid-Market

(51-1000 emp.)

57.5%

0%

Enterprise

(\> 1000 emp.)

13.7%

0%

Reviewers' Industry

[![CDK](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_89731116024b6de6f2666da73acf814e/cdk.jpg "CDK")](https://www.g2.com/products/cdk/reviews)
CDK

Automotive

81.6%

Transportation/Trucking/Railroad

5.0%

Retail

2.1%

Financial Services

2.1%

Accounting

2.1%

Other

7.1%

[![DealerCenter](https://images.g2crowd.com/uploads/product/hd_favicon/523819b26e90dcf2b2695cbb77f3ae04/dealercenter.svg "DealerCenter")](https://www.g2.com/products/dealercenter/reviews)
DealerCenter

Automotive

93.8%

Retail

6.3%

‐

‐

‐

Other

0.0%

FAQs

## CDK vs DealerCenter FAQs

Generated using AI

Last updated: August 15, 2026

### What is the difference between CDK vs DealerCenter?

DealerCenter stands out over CDK with higher reviewer satisfaction across all major dimensions, including overall rating, ease of setup, and quality of support.

| | [CDK](https://www.g2.com/products/cdk/reviews) | [DealerCenter](https://www.g2.com/products/dealercenter/reviews) |
| --- | --- | --- |
| G2 Rating (reviews) | 4.0/5 (116 reviews) | 4.6/5 (37 reviews) |
| Largest Segment | Mid-Market | Small-Business |
| Ease of Setup score | 8.2 | 9.4 |
| Quality of Support score | 8.0 | 9.2 |
| Top Reviewer-Cited Strength | Centralizes dealership operations and reporting | User-friendly, all-in-one dealership management |

### How do the pricing models of CDK and DealerCenter compare?

DealerCenter is rated as the stronger value, with higher satisfaction on price and cost-related dimensions.

- **CDK:** In recent reviews, several reviewers mention that CDK can be expensive, especially for integrations and add-ons, and that only dealerships with significant capital can afford it.
- **DealerCenter:** Reviewers highlight DealerCenter as offering a comprehensive toolset at a lower cost than most competitors, with positive sentiment on value for money.
- **Switching reasons:** Recent reviews cite cost and value as key reasons for switching from CDK to alternatives like DealerCenter or Tekion.

### What are the best alternatives to CDK and DealerCenter?

The top three alternatives to CDK and DealerCenter are Dealertrack DMS, Tekion, and VinSolutions Connect CRM.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [CDK](https://www.g2.com/products/cdk/reviews) | 4.0/5 (116 reviews) | Mid-Market | CDK is considered expensive for integrations and add-ons | Centralizes dealership operations and reporting |
| [DealerCenter](https://www.g2.com/products/dealercenter/reviews) | 4.6/5 (37 reviews) | Small-Business | Offers a comprehensive toolset at a lower cost than most competitors | User-friendly, all-in-one dealership management |
| [Dealertrack DMS](https://www.g2.com/products/dealertrack-dms/reviews) | 4.4/5 (43 reviews) | Mid-Market | More cost effective than CDK, according to recent reviews | Streamlined DMS functionality and cost efficiency |
| [Tekion](https://www.g2.com/products/tekion/reviews) | 4.4/5 (13 reviews) | — | Recent switchers cite Tekion as a better value than CDK | Modern interface and improved workflow |
| [VinSolutions Connect CRM](https://www.g2.com/products/vinsolutions-connect-crm/reviews) | 4.2/5 (109 reviews) | Mid-Market | — | Comprehensive CRM capabilities for dealerships |

### Which Car Dealer features should I prioritize when comparing CDK and DealerCenter?

Buyers comparing CDK and DealerCenter should prioritize ease of use, ease of setup, quality of support, centralization of dealership operations, and value for money.

- **Ease of Use:** CDK scores 7.9, DealerCenter scores 9.4.
- **Ease of Setup:** CDK scores 8.2, DealerCenter scores 9.4.
- **Quality of Support:** CDK scores 8.0, DealerCenter scores 9.2.
- **Centralization of Operations:** CDK is noted for centralizing dealership operations and reporting, while DealerCenter is highlighted as an all-in-one management platform.
- **Value for Money:** DealerCenter is frequently cited as offering a lower-cost, comprehensive solution, while CDK is noted as expensive for integrations and add-ons.

### What are the pros and cons of CDK vs DealerCenter?

DealerCenter's headline strength is its user-friendly, all-in-one dealership management, while CDK is recognized for centralizing dealership operations and reporting.

- **CDK strengths:** Centralizes dealership operations, robust reporting, customizable pricing controls, and strong integration across departments.
- **CDK trade-offs:** Reviewers note a dated user interface, higher cost for integrations and add-ons, a steeper learning curve, and limited data retention for historical records.
- **DealerCenter strengths:** Highly user-friendly, efficient for inventory and day-to-day operations, strong customer support, and comprehensive all-in-one platform for small businesses.
- **DealerCenter trade-offs:** Some reviewers mention limited features for vehicle purchasing and occasional integration gaps with certain lenders or third-party systems.

### Is CDK or DealerCenter better for small businesses?

DealerCenter is the better fit for small businesses, with a higher proportion of small-business reviewers and stronger satisfaction scores.

- **CDK:** Largest segment is Mid-Market; reviewers note a steeper learning curve and higher costs, making it less ideal for small businesses.
- **DealerCenter:** Largest segment is Small-Business; reviewers consistently highlight ease of use, affordability, and strong support for small dealership operations.

### Which Car Dealer platform has better integrations?

DealerCenter is favored for integrations, with reviewers highlighting its all-in-one capabilities and integration with website and banking tools.

- **CDK:** Reviewers mention integration with CRMs and third-party platforms, but also note that integrations can be expensive and sometimes require additional fees.
- **DealerCenter:** Reviewers highlight integration with websites, banks, and credit reporting tools, with positive sentiment on the breadth of integrations available for small dealerships.

### How do CDK and DealerCenter compare on customer support?

DealerCenter outperforms CDK on Quality of Support by a margin of 1.2 points (9.2 vs 8.0), a material difference.

- **CDK:** Reviewers describe support as helpful and accessible, but note occasional long wait times and the need to be transferred between departments.
- **DealerCenter:** Reviewers consistently praise DealerCenter's support staff for responsiveness, professionalism, and hands-on assistance, with multiple mentions of specific representatives providing outstanding service.

### Which is easier to implement, CDK or DealerCenter?

DealerCenter is easier to implement than CDK, with a 1.2-point higher Ease of Setup score (9.4 vs 8.2).

- **CDK:** Reviewers report a longer learning curve and note that setup can be complex, especially for new users or when integrating third-party tools.
- **DealerCenter:** Reviewers consistently describe setup as straightforward and efficient, with strong support during onboarding and high satisfaction with the implementation process.

Alternatives

**CDK Alternatives**

 ![Tekion](https://images.g2crowd.com/uploads/product/hd_favicon/fc3e9a7e25c920b9e19c92d0214bf034/tekion.svg "Tekion")

[
Tekion
](/products/tekion/reviews)

 ![VinSolutions Connect CRM](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_a9629b599da113fd5156adb979144a73/vinsolutions-connect-crm.png "VinSolutions Connect CRM")

[
VinSolutions Connect CRM
](/products/vinsolutions-connect-crm/reviews)

 ![Dealertrack DMS](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_9601a6f5236bc54f13d0b98b53124f1e/dealertrack-dms.png "Dealertrack DMS")

[
Dealertrack DMS
](/products/dealertrack-dms/reviews)

 ![Dabadu XRM](https://images.g2crowd.com/uploads/product/hd_favicon/2d89dd30907a9826bc05381397dd25c1/dabadu-xrm.svg "Dabadu XRM")

[
Dabadu XRM
](/products/dabadu-xrm/reviews)

**DealerCenter Alternatives**

 ![Dealertrack DMS](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_9601a6f5236bc54f13d0b98b53124f1e/dealertrack-dms.png "Dealertrack DMS")

[
Dealertrack DMS
](/products/dealertrack-dms/reviews)

 ![Frazer Auto Dealer Software](https://images.g2crowd.com/uploads/product/hd_favicon/f38ba13c52374c490ef5cfffba102bed/frazer-auto-dealer-software.svg "Frazer Auto Dealer Software")

[
Frazer Auto Dealer Software
](/products/frazer-auto-dealer-software/reviews)

 ![VinSolutions Connect CRM](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_a9629b599da113fd5156adb979144a73/vinsolutions-connect-crm.png "VinSolutions Connect CRM")

[
VinSolutions Connect CRM
](/products/vinsolutions-connect-crm/reviews)

 ![PERQ](https://images.g2crowd.com/uploads/product/hd_favicon/1508423442/perq.svg "PERQ")

[
PERQ
](/products/perq/reviews)