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Compare CDK CRM and Impel 
At a Glance
Market Segments
Mid-Market (57.1% of reviews)
Mid-Market (69.2% of reviews)
Pros & Cons
Not enough data
Not enough data
Entry-Level Pricing
No pricing available
No pricing available
CDK CRM
Star Rating
(76)4.4 out of 5
Market Segments
Mid-Market (57.1% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about CDK CRMImpel
Star Rating
(14)4.3 out of 5
Market Segments
Mid-Market (69.2% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about ImpelCDK CRM vs Impel
When assessing the two solutions, reviewers found CDK CRM easier to use, set up, and do business with overall. However, reviewers preferred the ease of administration with Impel.
- Reviewers felt that CDK CRM meets the needs of their business better than Impel.
- When comparing quality of ongoing product support, reviewers felt that CDK CRM is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of CDK CRM over Impel.
Pricing
Entry-Level Pricing
CDK CRM
No pricing availableImpel
No pricing availableFree Trial
CDK CRM
No trial information availableImpel
No trial information availableRatings
Meets Requirements
8.8
60
7.8
9
Ease of Use
8.6
61
8.1
9
Ease of Setup
9.0
32
8.6
7
Ease of Admin
8.7
31
9.7
6
Quality of Support
7.9
58
7.4
9
Has the product been a good partner in doing business?
8.8
31
8.3
6
Product Direction (% positive)
7.7
57
7.4
9
Features by Category
Platform Basics
8.6
6
Not enough data
8.3
6
Not enough data
9.4
6
8.7
5
Platform Data
8.0
5
7.7
5
8.3
5
Feature Not Available
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
8.7
5
Not enough data
Feature Not Available
Platform Content
6.7
5
Not enough data
Agentic AI - Automotive Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
CDK CRM and Impel are categorized as Automotive Marketing
Unique Categories
CDK CRM has no unique categories
Impel has no unique categories
Reviews
Reviewers' Company Size
CDK CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Impel
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Automotive
87.1%
Retail
4.3%
Consumer Services
2.9%
Wholesale
1.4%
Marketing and Advertising
1.4%
Other
2.9%
Automotive
100.0%
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Other
0.0%
Alternatives
Discussions
CDK CRM has no discussions with answers
Impel has no discussions with answers
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