# CDK CRM vs Dealer Inspire Comparison | | CDK CRM | Dealer Inspire | |---|---|---| | **Star Rating** | 4.4 out of 5 | 4.5 out of 5 | | **Total Reviews** | 77 | 11 | | **Largest Market Segment** | Mid-Market (56.3% of reviews) | Mid-Market (50.0% of reviews) | | **Entry Level Price** | No pricing available | No pricing available | --- ## Ratings Comparison | Rating | CDK CRM | Dealer Inspire | |---|---|---| | **Meets Requirements** | 8.7 (61 reviews) | 8.9 (6 reviews) | | **Ease of Use** | 8.6 (62 reviews) | 8.9 (6 reviews) | | **Ease of Setup** | 8.9 (33 reviews) | 9.4 (6 reviews) | | **Ease of Admin** | 8.7 (31 reviews) | Not enough data | | **Quality of Support** | 7.9 (59 reviews) | 8.9 (6 reviews) | | **Has the product been a good partner in doing business?** | 8.8 (31 reviews) | 9.7 (5 reviews) | | **Product Direction (% positive)** | 7.7 (57 reviews) | 10.0 (6 reviews) | --- ## Pricing ### CDK CRM #### Entry-Level Pricing No pricing available #### Free Trial No information available ### Dealer Inspire #### Entry-Level Pricing No pricing available #### Free Trial No information available --- ## Features Comparison By Category ### Automotive Marketing | Product | Score | Reviews | |---|---|---| | **CDK CRM** | 8.3/10 | 7 | | **Dealer Inspire** | 8.6/10 | 7 | #### Platform Basics | Feature | CDK CRM | Dealer Inspire | |---|---|---| | **Reporting** | 8.8 (7 reviews) | 8.3 (5 reviews) | | **Interoperability** | 8.3 (6 reviews) | 9.0 (5 reviews) | | **Performance** | 9.4 (6 reviews) | 9.0 (5 reviews) | #### Platform Data | Feature | CDK CRM | Dealer Inspire | |---|---|---| | **Dashboard** | 8.3 (6 reviews) | 8.1 (6 reviews) | | **Alerts and Notifications** | 8.3 (5 reviews) | 8.1 (6 reviews) | #### Platform Additional Functionality | Feature | CDK CRM | Dealer Inspire | |---|---|---| | **Cloud** | Not enough data | Not enough data | | **Mobility** | Not enough data | 9.0 (5 reviews) | | **Messaging** | Not enough data | Not enough data | #### Platform Content | Feature | CDK CRM | Dealer Inspire | |---|---|---| | **Automation** | 6.7 (5 reviews) | 8.7 (5 reviews) | #### Agentic AI - Automotive Marketing | Feature | CDK CRM | Dealer Inspire | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Automotive Digital Retailing | Product | Score | Reviews | |---|---|---| | **CDK CRM** | N/A | N/A | | **Dealer Inspire** | N/A | N/A | #### E-commerce | Feature | CDK CRM | Dealer Inspire | |---|---|---| | **Online Store** | Not enough data | Not enough data | | **Branding** | Not enough data | Not enough data | | **Search** | Not enough data | Not enough data | | **Inventory** | Not enough data | Not enough data | #### Sales | Feature | CDK CRM | Dealer Inspire | |---|---|---| | **Lead Management** | Not enough data | Not enough data | | **Deals** | Not enough data | Not enough data | | **Configurator** | Not enough data | Not enough data | #### Retailing | Feature | CDK CRM | Dealer Inspire | |---|---|---| | **Digital** | Not enough data | Not enough data | | **In-Store** | Not enough data | Not enough data | | **Virtual Showroom** | Not enough data | Not enough data | #### Financing | Feature | CDK CRM | Dealer Inspire | |---|---|---| | **Credit Application** | Not enough data | Not enough data | | **Loan Application** | Not enough data | Not enough data | #### Analytics | Feature | CDK CRM | Dealer Inspire | |---|---|---| | **Buyer Satisfaction** | Not enough data | Not enough data | | **Sales Performance** | Not enough data | Not enough data | #### Agentic AI - Automotive Digital Retailing | Feature | CDK CRM | Dealer Inspire | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | --- ## Categories **Shared Categories (1):** [Automotive Marketing Software](https://www.g2.com/categories/automotive-marketing) **Unique to Dealer Inspire (1):** [Automotive Digital Retailing Software](https://www.g2.com/categories/automotive-digital-retailing) --- ## Reviewer Demographics ### By Company Size | Segment | CDK CRM | Dealer Inspire | |---|---|---| | **Small-Business** | 25.4% | 20.0% | | **Mid-Market** | 56.3% | 50.0% | | **Enterprise** | 18.3% | 30.0% | ### By Industry #### CDK CRM - **Automotive:** 87.3% - **Retail:** 4.2% - **Consumer Services:** 2.8% - **Wholesale:** 1.4% - **Marketing and Advertising:** 1.4% - **Human Resources:** 1.4% - **Graphic Design:** 1.4% #### Dealer Inspire - **Automotive:** 70.0% - **Computer Software:** 20.0% - **Retail:** 10.0% --- ## Alternatives ### Alternatives to CDK CRM - [DealerSocket](https://www.g2.com/products/dealersocket/reviews) — 3.8/5 stars (66 reviews) - [Podium](https://www.g2.com/products/podium/reviews) — 4.5/5 stars (2107 reviews) - [Matador](https://www.g2.com/products/matador/reviews) — 4.8/5 stars (47 reviews) - [Dabadu XRM](https://www.g2.com/products/dabadu-xrm/reviews) — 5.0/5 stars (129 reviews) - [Dealer.com](https://www.g2.com/products/cox-automotive-dealer-com/reviews) — 3.8/5 stars (32 reviews) - [Carsforsale.com](https://www.g2.com/products/carsforsale-com/reviews) — 4.5/5 stars (26 reviews) - [Upstart Auto Retail](https://www.g2.com/products/upstart-auto-retail/reviews) — 4.8/5 stars (34 reviews) - [Impel](https://www.g2.com/products/impel/reviews) — 3.8/5 stars (16 reviews) - [Steer](https://www.g2.com/products/steer-by-mechanic-advisor-steer/reviews) — 4.4/5 stars (18 reviews) - [Spyne](https://www.g2.com/products/spyne/reviews) — 4.6/5 stars (32 reviews) ### Alternatives to Dealer Inspire - [Podium](https://www.g2.com/products/podium/reviews) — 4.5/5 stars (2107 reviews) - [Dabadu XRM](https://www.g2.com/products/dabadu-xrm/reviews) — 5.0/5 stars (129 reviews) - [Dealer.com](https://www.g2.com/products/cox-automotive-dealer-com/reviews) — 3.8/5 stars (32 reviews) - [DealerSocket](https://www.g2.com/products/dealersocket/reviews) — 3.8/5 stars (66 reviews) - [Matador](https://www.g2.com/products/matador/reviews) — 4.8/5 stars (47 reviews) - [Upstart Auto Retail](https://www.g2.com/products/upstart-auto-retail/reviews) — 4.8/5 stars (34 reviews) - [Gubagoo](https://www.g2.com/products/gubagoo/reviews) — 4.3/5 stars (13 reviews) - [Spyne](https://www.g2.com/products/spyne/reviews) — 4.6/5 stars (32 reviews) - [Carsforsale.com](https://www.g2.com/products/carsforsale-com/reviews) — 4.5/5 stars (26 reviews) - [Car Portal](https://www.g2.com/products/car-portal/reviews) — 4.3/5 stars (21 reviews) --- ## Top Discussions ### CDK CRM No discussions available for this product. ### Dealer Inspire No discussions available for this product. --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/cdk-crm-vs-dealer-inspire)