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At a Glance
Market Segments
Enterprise (66.4% of reviews)
Mid-Market (49.6% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Catchpoint
Star Rating
(111)4.5 out of 5
Market Segments
Enterprise (66.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about CatchpointNinjaOne
Star Rating
(3,212)4.7 out of 5
Market Segments
Mid-Market (49.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about NinjaOneSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that NinjaOne excels in ease of use with a score of 9.2, making it a favorite for teams looking for a straightforward setup. In contrast, Catchpoint's ease of use score is lower at 8.3, which some reviewers mention can lead to a steeper learning curve.
- Reviewers mention that NinjaOne's device management capabilities are robust, scoring 9.3, which users appreciate for its comprehensive features. On the other hand, Catchpoint's performance monitoring is highlighted with a score of 9.1, indicating its strength in real-time performance insights, which users find invaluable for maintaining system health.
- G2 users highlight NinjaOne's quality of support with a score of 9.3, noting that the responsiveness and helpfulness of the support team significantly enhance their experience. Conversely, Catchpoint's support quality is rated at 9.2, which is still strong but slightly less praised in user reviews.
- Users on G2 report that NinjaOne's asset management features score 8.8, providing a solid framework for tracking hardware and software assets. In comparison, Catchpoint's asset inventory capabilities are rated lower, with users mentioning that it could benefit from more comprehensive asset tracking features.
- Reviewers say that NinjaOne's automation features score 8.0, which some users find helpful for streamlining repetitive tasks. However, Catchpoint shines in alerting with a score of 9.3, where users appreciate the timely notifications that help them respond quickly to performance issues.
- Users report that NinjaOne's session recording feature scores 7.7, which some find lacking compared to Catchpoint's superior telemetry collection score of 9.7, indicating that Catchpoint provides more detailed insights into user interactions and system performance.
Pricing
Entry-Level Pricing
Catchpoint
No pricing availableNinjaOne
No pricing availableFree Trial
Catchpoint
No trial information availableNinjaOne
Free Trial is available
Ratings
Meets Requirements
9.1
92
9.1
3,039
Ease of Use
8.4
93
9.1
3,073
Ease of Setup
8.7
61
9.2
2,872
Ease of Admin
8.8
54
9.2
2,748
Quality of Support
9.1
87
9.2
2,918
Has the product been a good partner in doing business?
9.3
55
9.5
2,684
Product Direction (% positive)
9.3
83
9.7
3,023
Features by Category
Administration
Not enough data
8.2
654
Not enough data
8.7
672
Not enough data
8.2
674
Service Desk
Not enough data
8.0
665
Not enough data
7.8
654
Not enough data
7.7
632
Management
Not enough data
8.3
617
Not enough data
9.0
624
Not enough data
8.7
602
Not enough data
8.8
598
Not enough data
8.4
581
Functionality
Not enough data
7.5
604
Not enough data
8.5
612
Not enough data
8.8
632
Not enough data
8.9
631
Agentic AI - IT Service Management (ITSM) Tools
Not enough data
6.9
175
Not enough data
6.8
173
Not enough data
6.9
171
Not enough data
6.7
172
Not enough data
6.7
171
Not enough data
6.7
169
Not enough data
6.8
168
Compatibility
Not enough data
8.8
310
Not enough data
8.0
286
Not enough data
8.3
287
Not enough data
8.2
276
Management
Not enough data
Feature Not Available
Not enough data
8.3
287
Not enough data
8.6
290
Not enough data
8.8
304
Not enough data
9.2
304
Compliance
Not enough data
8.7
283
Not enough data
8.4
276
Not enough data
Feature Not Available
Agentic AI - Server Backup
Not enough data
7.2
63
Not enough data
7.2
63
Not enough data
7.6
64
Not enough data
7.3
64
Not enough data
7.3
64
Not enough data
7.4
64
Functionality
Not enough data
Feature Not Available
Not enough data
8.7
338
Not enough data
9.0
353
Not enough data
8.5
342
Not enough data
Feature Not Available
Compatibility
Not enough data
8.8
347
Not enough data
8.6
337
Not enough data
8.3
328
Management
Not enough data
8.2
327
Not enough data
8.8
329
Not enough data
8.7
330
Agentic AI - Online Backup
Not enough data
7.5
74
Not enough data
7.3
73
Not enough data
7.3
72
Not enough data
7.3
72
Not enough data
7.3
72
Not enough data
7.2
72
Inventory Management - Remote Monitoring & Management (RMM)
Not enough data
9.2
1952
|
Verified
Not enough data
8.5
467
Not enough data
8.1
447
Monitoring and Management
Not enough data
9.3
1939
|
Verified
Not enough data
8.4
1832
Not enough data
8.6
1887
|
Verified
Not enough data
8.9
1935
|
Verified
Not enough data
8.2
451
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
8.4
441
Service Management
Not enough data
9.1
1859
|
Verified
Not enough data
8.0
435
Not enough data
7.2
426
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
7.2
468
Not enough data
7.0
466
Not enough data
7.1
460
Not enough data
6.9
455
Not enough data
6.8
456
Not enough data
6.9
452
Not enough data
7.0
449
Experience
8.3
16
Not enough data
8.6
16
Not enough data
8.6
15
Not enough data
Agentic AI - Digital Experience Monitoring (DEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
8.6
18
Not enough data
9.0
18
Not enough data
Feature Not Available
Not enough data
Performance
8.9
19
Not enough data
8.5
19
Not enough data
8.1
15
Not enough data
8.1
15
Not enough data
Scope
Not enough data
8.7
411
Not enough data
8.8
420
Security
Not enough data
8.5
416
Not enough data
8.3
389
Not enough data
7.4
379
Management
Not enough data
8.8
407
Not enough data
8.6
404
Not enough data
8.6
396
Not enough data
8.7
399
Not enough data
7.8
372
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
7.2
169
Not enough data
7.1
168
Not enough data
7.3
168
Not enough data
7.1
166
Not enough data
6.9
166
Not enough data
7.1
166
Not enough data
7.1
168
Functionality
8.9
29
8.8
652
9.2
28
8.9
669
8.3
24
8.0
614
8.9
25
8.7
609
Monitoring - Network Monitoring
7.7
5
7.5
250
8.0
5
7.7
252
8.0
5
8.2
252
Management
8.7
26
8.2
571
8.7
26
8.2
580
8.5
25
7.6
537
Analytics - Network Monitoring
8.0
5
7.0
241
7.7
5
6.9
239
Security - Network Monitoring
7.7
5
7.7
243
7.3
5
7.2
240
8.0
5
7.0
241
Network Performance - Network Monitoring
7.7
5
6.9
242
8.0
5
7.3
241
AI Automation - Network Monitoring
7.3
5
6.4
231
7.7
5
6.3
231
6.3
5
6.4
230
Agentic AI - Network Monitoring
Not enough data
6.5
125
Not enough data
6.5
124
Not enough data
6.5
125
Not enough data
6.6
123
Not enough data
6.4
122
Not enough data
6.5
123
Not enough data
6.4
123
Monitoring
Feature Not Available
Not enough data
7.9
13
Not enough data
8.8
21
Not enough data
8.9
22
Not enough data
Not enough data
Not enough data
Administration
Feature Not Available
Not enough data
8.4
16
Not enough data
8.0
18
Not enough data
Not enough data
Not enough data
Analysis
8.3
21
Not enough data
8.7
22
Not enough data
Feature Not Available
Not enough data
Agentic AI - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Automation - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
9.2
552
|
Verified
Not enough data
9.2
550
|
Verified
Not enough data
8.5
504
|
Verified
Not enough data
7.1
197
Management Tools
Not enough data
8.2
492
Not enough data
8.6
507
|
Verified
Not enough data
8.5
488
|
Verified
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Incident Management
Not enough data
7.5
95
Not enough data
7.4
95
Not enough data
7.6
94
Not enough data
7.2
94
Not enough data
7.2
94
Not enough data
7.3
93
Not enough data
7.5
92
Asset Inventory
Not enough data
8.9
1125
Not enough data
8.8
1116
Not enough data
7.7
1023
Not enough data
Feature Not Available
Not enough data
8.1
1050
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - IT Asset Management
Not enough data
7.3
228
Not enough data
7.2
225
Not enough data
7.4
223
Not enough data
7.1
220
Not enough data
7.1
219
Not enough data
7.0
221
Not enough data
7.0
219
Management
Not enough data
9.1
1080
Not enough data
8.7
1028
Not enough data
8.0
995
Not enough data
8.1
1020
Monitoring
8.5
26
Not enough data
8.8
27
Not enough data
8.8
27
Not enough data
7.7
20
Not enough data
8.1
24
Not enough data
Response
7.7
27
Not enough data
8.4
26
Not enough data
8.3
24
Not enough data
Agentic AI - Application Performance Monitoring (APM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
7.8
26
Not enough data
7.9
25
Not enough data
Functionality
8.9
30
Not enough data
7.8
27
Not enough data
Feature Not Available
Not enough data
8.6
23
Not enough data
Administration
Not enough data
9.2
1553
Not enough data
8.7
1512
Not enough data
7.8
1415
Not enough data
9.1
1550
Not enough data
8.9
1476
Not enough data
8.8
1510
Maintenance
Not enough data
9.1
1540
Not enough data
7.7
1330
Communication
Not enough data
7.9
1377
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.2
1303
Security
Not enough data
8.3
1344
Not enough data
8.4
1373
Device Support
Not enough data
7.6
1339
Not enough data
8.4
1408
Not enough data
8.4
1395
Performance
Not enough data
8.2
1463
Functionality
Not enough data
8.8
321
Not enough data
7.9
293
Not enough data
8.0
297
Not enough data
8.5
309
Performance
Not enough data
8.8
316
Not enough data
8.5
303
Not enough data
Feature Not Available
Not enough data
8.6
306
Agentic AI - PC Backup
Not enough data
7.2
90
Not enough data
7.1
90
Not enough data
6.9
89
Not enough data
7.1
89
Experience
9.7
5
Not enough data
9.3
5
Not enough data
Management
9.3
5
Not enough data
10.0
6
Not enough data
Feature Not Available
Not enough data
9.7
5
Not enough data
9.3
5
Not enough data
Performance
10.0
6
Not enough data
9.7
5
Not enough data
10.0
5
Not enough data
9.7
5
Not enough data
Feature Not Available
Not enough data
Generative AI
Not enough data
Feature Not Available
Management and Discovery - IT Documentation
Not enough data
8.4
223
Not enough data
8.3
222
Not enough data
8.7
223
Operations - IT Documentation
Not enough data
8.3
220
Not enough data
8.7
221
Not enough data
8.3
223
Telemetry Collection & Ingestion - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Observability Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visualization & Dashboards - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Correlation & Root Cause Analysis - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scalability & Ecosystem Integration - Observability
Not enough data
Not enough data
Not enough data
Not enough data
AI Features - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI - Autonomous Endpoint Management
Not enough data
7.2
64
Not enough data
7.2
65
Not enough data
7.2
64
Monitoring and Management - Autonomous Endpoint Management
Not enough data
8.6
75
Not enough data
8.1
72
Not enough data
7.8
68
Not enough data
8.8
75
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Mobile Device Management (MDM)
Not enough data
8.5
431
Operating System
Not enough data
9.1
476
Not enough data
8.0
468
Not enough data
8.2
455
Management
Not enough data
8.5
460
Not enough data
8.2
438
Not enough data
8.2
436
Not enough data
8.1
437
Not enough data
8.3
438
Security
Not enough data
8.5
445
Not enough data
8.5
442
Agentic AI - Mobile Device Management (MDM)
Not enough data
7.7
141
Not enough data
7.6
141
Not enough data
7.8
142
Not enough data
7.7
139
Not enough data
7.6
138
Not enough data
7.6
139
Not enough data
7.6
137
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
8.0
704
Platform
Not enough data
7.8
691
Not enough data
9.0
715
Not enough data
8.2
675
Not enough data
8.4
708
Not enough data
8.2
691
Security
Not enough data
8.6
706
Not enough data
9.1
720
Not enough data
7.6
665
Not enough data
8.6
689
Not enough data
8.1
669
Agentic AI - Enterprise IT Management
Not enough data
7.2
156
Not enough data
7.2
152
Not enough data
7.3
154
Not enough data
6.9
152
Not enough data
6.9
151
Not enough data
6.8
149
Not enough data
6.9
150
Categories
Categories
Shared Categories
Catchpoint and NinjaOne are categorized as Network Monitoring
Unique Categories
NinjaOne is categorized as Endpoint Management, Patch Management, Unified Endpoint Management (UEM), Enterprise IT Management, Mobile Device Management (MDM), Remote Support, PC Backup, Online Backup, Server Backup, IT Asset Management, Incident Management, IT Service Management (ITSM) Tools, Remote Monitoring & Management (RMM), Autonomous Endpoint Management (AEM), and IT Documentation
Reviews
Reviewers' Company Size
Catchpoint
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
NinjaOne
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
30.8%
Financial Services
7.5%
Computer Software
6.5%
Banking
6.5%
Retail
3.7%
Other
44.9%
Information Technology and Services
26.8%
Computer & Network Security
12.9%
Hospital & Health Care
4.3%
Manufacturing
3.9%
Construction
2.8%
Other
49.3%
Discussions
What is synthetic monitoring in Catchpoint?
1 Comment
JA
Synthetic monitoring is a monitoring technique that is performed by using simulation or scripted recordings of transactions to analyze behavior as if a...Read more
Catchpoint has no more discussions with answers
Do I need a WSUS Server to enable patch management on Windows devices?
6 Comments
JT
You can use WSUS to completely manage the distribution of Microsoft Update updates to https://basketballstars2.com computers on your network. Read more
Do you provide the same level of functionality for MacOS as you do for Windows?
2 Comments
BA
Hey Sam,
We are an all Mac firm (as we work on Macs ourselves) and I can confirm they do support Macs well. Now, because of the Apple environment, they...Read more
Does NinjaRMM hold weight against other RMM in other opinions?
2 Comments
NS
Ninja handles patching and third-party software management, along with an integrated ticketing system and full control of scripting.
It also integrates...Read more
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