Compare Catchpoint and New Relic One Software
Featured Products
At a Glance
Market Segments
Enterprise (66.7% of reviews)
Mid-Market (42.5% of reviews)
Entry-Level Pricing
No pricing available
$0.00
Catchpoint
Star Rating
(112)4.5 out of 5
Market Segments
Enterprise (66.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Catchpoint
New Relic
Star Rating
(583)4.4 out of 5
Market Segments
Mid-Market (42.5% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 4 pricing plans
Summary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that New Relic excels in providing a unified observability platform, integrating APM, logs, metrics, and traces seamlessly. Users appreciate the real-time dashboards and distributed tracing capabilities, which help DevOps teams detect anomalies early and reduce downtime.
- Users say that Catchpoint offers impressive real-time visibility into performance, making it easy to spot issues quickly. The tool's synthetic transaction testing is particularly praised for allowing regular monitoring of user experience, with the ability to capture screengrabs for further investigation when problems arise.
- According to verified reviews, New Relic's user interface is highly regarded for its enhanced capabilities, allowing users to access all infrastructure-related dashboards, logs, metrics, and traces in one place. This powerful APM tool is noted for its customizable features, which cater to diverse user needs.
- Reviewers mention that while both products have similar ease of use and setup scores, Catchpoint stands out for its quality of support. Users highlight the responsiveness and helpfulness of Catchpoint's support team, which contributes to a positive overall experience.
- G2 reviewers indicate that New Relic has a larger market presence and a higher volume of recent reviews, suggesting a more robust user community and ongoing product development. This can be beneficial for users looking for a well-supported and frequently updated solution.
- Users express that Catchpoint's alerting system is particularly effective, with quick notifications about slow response times or downtime, which saves them from manual checking. This feature is crucial for maintaining performance and availability in fast-paced environments.
Pricing
Entry-Level Pricing
Catchpoint
No pricing availableNew Relic
Free (Forever)
$0.00
Start using New Relic with all the features you need for free forever.
- 1 free full user
- Unlimited free basic users
- Unlimited hosts and CPUs
Free Trial
Catchpoint
No trial information availableNew Relic
Free Trial is available
Ratings
Meets Requirements
9.1
93
8.9
498
Ease of Use
8.4
94
8.4
504
Ease of Setup
8.6
62
8.7
286
Ease of Admin
8.8
55
8.5
199
Quality of Support
9.1
88
8.5
438
Has the product been a good partner in doing business?
9.3
56
8.5
191
Product Direction (% positive)
9.3
83
8.6
497
Features by Category
Experience
8.3
16
9.5
23
8.6
16
9.0
20
8.6
15
9.0
22
Agentic AI - Digital Experience Monitoring (DEM)
Not enough data
9.2
8
Not enough data
9.3
9
Not enough data
9.3
9
Not enough data
9.2
8
Not enough data
9.0
8
Not enough data
8.8
8
Not enough data
8.9
9
Management
8.6
18
8.9
19
9.0
18
9.1
22
Feature Not Available
8.3
19
Performance
8.9
19
9.5
21
8.6
20
9.6
23
8.1
15
9.5
23
8.1
15
9.6
20
Functionality
8.9
29
Not enough data
9.2
28
Not enough data
8.3
24
Not enough data
8.9
25
Not enough data
Monitoring - Network Monitoring
7.7
5
Not enough data
8.0
5
Not enough data
8.0
5
Not enough data
Management
8.7
26
Not enough data
8.7
26
Not enough data
8.5
25
Not enough data
Analytics - Network Monitoring
8.0
5
Not enough data
7.7
5
Not enough data
Security - Network Monitoring
7.7
5
Not enough data
7.3
5
Not enough data
8.0
5
Not enough data
Network Performance - Network Monitoring
7.7
5
Not enough data
8.0
5
Not enough data
AI Automation - Network Monitoring
7.3
5
Not enough data
7.7
5
Not enough data
6.3
5
Not enough data
Agentic AI - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Feature Not Available
8.9
89
7.9
13
8.7
91
8.8
21
8.9
86
8.9
22
9.0
89
Not enough data
8.8
21
Administration
Feature Not Available
8.6
85
8.4
16
8.5
81
8.0
18
8.5
77
Not enough data
8.8
20
Analysis
8.3
21
8.8
87
8.7
22
9.3
90
Feature Not Available
7.9
78
Agentic AI - Cloud Infrastructure Monitoring
Not enough data
8.2
18
Not enough data
8.2
18
Not enough data
7.9
18
Not enough data
7.9
18
Not enough data
8.1
18
Not enough data
8.1
18
AI Automation - Cloud Infrastructure Monitoring
Not enough data
8.1
17
Not enough data
8.0
17
Monitoring
Not enough data
9.5
73
Not enough data
9.4
72
Not enough data
9.1
59
Not enough data
7.9
18
Management Tools
Not enough data
8.7
56
Not enough data
9.2
62
Not enough data
8.9
61
Generative AI
Not enough data
7.9
29
Not enough data
8.0
30
Agentic AI - Incident Management
Not enough data
8.4
16
Not enough data
8.2
16
Not enough data
8.2
16
Not enough data
8.3
16
Not enough data
8.0
16
Not enough data
8.5
16
Not enough data
8.4
16
Functionality
Not enough data
9.8
11
Not enough data
10.0
10
Not enough data
9.8
14
Issue Resolution
Not enough data
9.3
14
Not enough data
9.5
14
Not enough data
9.6
12
Management
Not enough data
9.6
15
Not enough data
9.7
15
Not enough data
9.4
15
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
Not enough data
9.2
100
Not enough data
9.2
102
Not enough data
9.0
99
Monitoring and Management
Not enough data
8.8
94
Not enough data
9.0
98
Not enough data
9.2
101
Agentic AI - Log Monitoring
Not enough data
8.4
33
Not enough data
8.3
34
Not enough data
8.3
33
Not enough data
8.4
33
Not enough data
8.2
33
Not enough data
8.4
33
Not enough data
8.3
34
Visibility
Not enough data
9.2
95
Not enough data
9.2
92
Not enough data
9.0
91
Monitoring and Management
Not enough data
8.8
87
Not enough data
8.4
85
Not enough data
8.7
88
Not enough data
8.9
91
Not enough data
8.9
89
Not enough data
8.9
87
Cloud environment support
Not enough data
8.9
77
Not enough data
8.4
73
Agentic AI - Server Monitoring
Not enough data
8.4
17
Not enough data
8.4
17
Not enough data
8.3
17
Not enough data
8.4
17
Not enough data
8.4
19
Not enough data
8.6
18
Not enough data
8.6
17
Data Preparation
Not enough data
9.1
67
Not enough data
9.0
62
Not enough data
8.5
62
Not enough data
8.6
60
Analysis
Not enough data
9.1
62
Not enough data
9.1
64
Not enough data
9.1
68
Not enough data
9.0
68
Not enough data
9.3
69
Not enough data
8.9
63
Visualization
Not enough data
9.5
72
Not enough data
9.1
65
Agentic AI - Log Analysis
Not enough data
8.7
23
Not enough data
8.6
23
Not enough data
8.6
23
Not enough data
8.6
23
Not enough data
8.6
23
Not enough data
8.8
23
Not enough data
8.7
23
Monitoring
8.5
26
8.9
162
8.8
27
9.0
168
8.8
27
9.2
170
7.7
20
7.7
136
8.1
24
8.9
155
Response
7.7
27
9.1
171
8.4
26
8.9
163
8.3
24
8.6
156
Agentic AI - Application Performance Monitoring (APM)
Not enough data
8.4
52
Not enough data
8.6
53
Not enough data
8.5
53
Not enough data
8.4
51
Not enough data
8.2
51
Performance
7.8
26
8.6
152
7.9
25
8.5
142
Functionality
8.9
30
8.8
149
7.8
27
8.5
143
Feature Not Available
8.2
138
8.6
23
8.8
150
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Processes
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Experience
9.7
5
Not enough data
9.3
5
Not enough data
Management
9.3
5
Not enough data
10.0
6
Not enough data
Feature Not Available
Not enough data
9.7
5
Not enough data
9.3
5
Not enough data
Performance
10.0
6
Not enough data
9.7
5
Not enough data
10.0
5
Not enough data
9.7
5
Not enough data
Feature Not Available
Not enough data
Alerts management
Not enough data
8.4
34
Not enough data
8.3
35
Not enough data
9.0
36
Monitoring
Not enough data
8.6
36
Not enough data
9.4
36
Not enough data
8.7
36
Not enough data
9.1
36
Automation
Not enough data
8.1
35
Not enough data
8.4
36
Analysis
Not enough data
8.5
35
Not enough data
8.6
36
Not enough data
9.0
36
Not enough data
8.4
35
Issue Resolution
Not enough data
8.3
36
Not enough data
8.2
36
Not enough data
8.8
36
Generative AI
Not enough data
7.3
37
Agentic AI - IT Alerting
Not enough data
7.9
19
Not enough data
8.0
19
Not enough data
7.9
19
Not enough data
7.9
19
Not enough data
7.8
19
Not enough data
8.0
19
Not enough data
8.1
19
Telemetry Collection & Ingestion - Observability
Not enough data
9.2
16
Not enough data
9.4
16
Agentic AI - Observability Software
Not enough data
8.6
15
Not enough data
8.6
15
Not enough data
8.9
16
Not enough data
8.8
15
Not enough data
8.6
15
Not enough data
8.9
15
Not enough data
9.0
15
Visualization & Dashboards - Observability
Not enough data
9.4
16
Not enough data
9.0
16
Not enough data
9.2
16
Correlation & Root Cause Analysis - Observability
Not enough data
9.2
16
Not enough data
9.4
17
Not enough data
9.3
16
Scalability & Ecosystem Integration - Observability
Not enough data
8.9
16
Not enough data
8.8
16
AI Features - Observability
Not enough data
8.2
16
Not enough data
8.5
16
Not enough data
9.0
16
Reliability Objectives & Service Operations - AI SRE Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Detection & Signal Quality - AI SRE Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Investigation & Root Cause Analysis - AI SRE Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation & Platform Controls - AI SRE Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Catchpoint and New Relic are categorized as Observability Software, Digital Experience Monitoring (DEM), Cloud Infrastructure Monitoring, and Application Performance Monitoring (APM)
Unique Categories
Catchpoint is categorized as Digital Employee Experience (DEX) Management and Network Monitoring
New Relic is categorized as Server Monitoring, Log Monitoring, AIOps Platforms, IT Alerting, Container Monitoring, Log Analysis, Incident Management, and AI SRE Tools
Reviews
Reviewers' Company Size
Catchpoint
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
New Relic
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
30.6%
Financial Services
7.4%
Banking
6.5%
Computer Software
6.5%
Apparel & Fashion
3.7%
Other
45.4%
Information Technology and Services
25.1%
Computer Software
17.6%
Financial Services
8.7%
Internet
8.0%
Retail
2.3%
Other
38.3%
Alternatives
Discussions
What is synthetic monitoring in Catchpoint?
1 Comment
JA
Synthetic monitoring is a monitoring technique that is performed by using simulation or scripted recordings of transactions to analyze behavior as if a...Read more
Catchpoint has no more discussions with answers
What is full stack visibility?
2 Comments
MK
Hi there! Thanks for your question. Full stack visibility refers to the ability to visualize, analyze, and troubleshoot your entire software stack in one...Read more
What is New Relic tool used for?
1 Comment
CB
Monitoring and troubleshooting all websites, web services and infrastructure running them. We are very happy with the product! Also the alerting and the AI...Read more
New Relic has no more discussions with answers