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At a Glance
Market Segments
Enterprise (66.4% of reviews)
Mid-Market (40.9% of reviews)
Entry-Level Pricing
No pricing available
Starting at $18.00
Catchpoint
Star Rating
(111)4.5 out of 5
Market Segments
Enterprise (66.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about CatchpointIBM Instana
Star Rating
(436)4.4 out of 5
Market Segments
Mid-Market (40.9% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $18.00
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that IBM Instana excels in providing real-time insights and automatic service discovery, making it a favorite for users who prioritize application performance monitoring. Users appreciate its ability to map dependencies and track performance with minimal manual input, which significantly enhances observability.
- Users say that Catchpoint shines in synthentic transaction testing, allowing for regular monitoring of user experience. Reviewers highlight its capability to capture screengrabs when issues arise, which aids in further investigation and troubleshooting.
- According to verified reviews, IBM Instana boasts a higher overall satisfaction score, reflecting its strong performance in the application performance monitoring category. Users frequently mention its ease of deployment and affordability, making it an attractive option for mid-market companies.
- Reviewers mention that Catchpoint provides excellent real-time visibility into performance issues, with quick alerts for slow response times or downtime. This feature is particularly beneficial for teams looking to minimize manual checks and improve operational efficiency.
- G2 reviewers highlight that while both products offer solid support, Catchpoint users rate their support quality higher, indicating a more responsive customer service experience. This can be crucial for enterprises that require immediate assistance during critical incidents.
- Users report that IBM Instana's user interface is intuitive, contributing to a smoother onboarding experience. In contrast, some Catchpoint users have noted that while it is effective, it may require more manual configuration to meet specific workflow needs.
Pricing
Entry-Level Pricing
Catchpoint
No pricing availableIBM Instana
Essentials
Starting at $18.00
Automatic discovery, mapping and monitoring of Infrastructure
- Includes All Infrastructure Monitoring Features
- Includes End User Monitoring
- Includes Unbounded Analytics
Free Trial
Catchpoint
No trial information availableIBM Instana
Free Trial is available
Ratings
Meets Requirements
9.1
92
8.6
346
Ease of Use
8.4
93
8.6
359
Ease of Setup
8.7
61
8.8
197
Ease of Admin
8.8
54
8.4
129
Quality of Support
9.1
87
8.6
311
Has the product been a good partner in doing business?
9.3
55
8.5
129
Product Direction (% positive)
9.3
83
8.5
332
Features by Category
Functionality
Not enough data
9.2
20
Not enough data
9.4
20
Not enough data
9.3
20
Not enough data
9.2
19
Not enough data
9.3
19
Not enough data
8.8
18
Agentic AI - Website Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Experience
8.3
16
Not enough data
8.6
16
Not enough data
8.6
15
Not enough data
Agentic AI - Digital Experience Monitoring (DEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
8.6
18
Not enough data
9.0
18
Not enough data
Feature Not Available
Not enough data
Performance
8.9
19
Not enough data
8.5
19
Not enough data
8.1
15
Not enough data
8.1
15
Not enough data
Functionality
Not enough data
9.4
13
Not enough data
8.8
13
Not enough data
8.7
13
Not enough data
8.6
13
Not enough data
8.8
12
Not enough data
8.5
13
Agentic AI - Database Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.9
29
Not enough data
9.2
28
Not enough data
8.3
24
Not enough data
8.9
25
Not enough data
Monitoring - Network Monitoring
7.7
5
Not enough data
8.0
5
Not enough data
8.0
5
Not enough data
Management
8.7
26
Not enough data
8.7
26
Not enough data
8.5
25
Not enough data
Analytics - Network Monitoring
8.0
5
Not enough data
7.7
5
Not enough data
Security - Network Monitoring
7.7
5
Not enough data
7.3
5
Not enough data
8.0
5
Not enough data
Network Performance - Network Monitoring
7.7
5
Not enough data
8.0
5
Not enough data
AI Automation - Network Monitoring
7.3
5
Not enough data
7.7
5
Not enough data
6.3
5
Not enough data
Agentic AI - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Feature Not Available
8.9
131
7.9
13
8.4
121
8.8
21
8.9
129
8.9
22
8.7
133
Not enough data
9.7
6
Administration
Feature Not Available
8.6
126
8.4
16
8.7
104
8.0
18
8.5
100
Not enough data
9.4
6
Analysis
8.3
21
8.5
114
8.7
22
8.5
131
Feature Not Available
8.3
99
Agentic AI - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Automation - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
8.7
27
Not enough data
8.4
25
Not enough data
9.0
34
Issue Resolution
Not enough data
9.1
34
Not enough data
8.9
32
Not enough data
8.7
33
Management
Not enough data
9.0
33
Not enough data
8.9
33
Not enough data
8.7
30
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
Not enough data
7.3
5
Not enough data
8.0
5
Not enough data
7.7
5
Monitoring and Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Hardware Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
Not enough data
9.7
6
Not enough data
9.2
6
Not enough data
8.6
6
Monitoring and Management
Not enough data
7.8
6
Not enough data
7.2
6
Not enough data
8.1
6
Agentic AI - Log Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring and Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cloud environment support
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Server Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
10.0
6
Not enough data
10.0
6
Not enough data
10.0
6
Not enough data
9.7
6
Management
Not enough data
10.0
6
Not enough data
10.0
6
Not enough data
10.0
6
Not enough data
10.0
6
Agentic AI - Enterprise Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
8.5
26
8.5
165
8.8
27
8.6
176
8.8
27
8.9
176
7.7
20
7.6
124
8.1
24
8.5
159
Response
7.7
27
8.5
170
8.4
26
8.4
166
8.3
24
8.1
155
Agentic AI - Application Performance Monitoring (APM)
Not enough data
7.0
10
Not enough data
8.0
10
Not enough data
7.3
10
Not enough data
7.3
10
Not enough data
7.4
11
Performance
7.8
26
8.3
139
7.9
25
8.4
154
Functionality
8.9
30
8.1
133
7.8
27
8.4
128
Feature Not Available
8.2
130
8.6
23
8.5
150
Experience
9.7
5
Not enough data
9.3
5
Not enough data
Management
9.3
5
Not enough data
10.0
6
Not enough data
Feature Not Available
Not enough data
9.7
5
Not enough data
9.3
5
Not enough data
Performance
10.0
6
Not enough data
9.7
5
Not enough data
10.0
5
Not enough data
9.7
5
Not enough data
Feature Not Available
Not enough data
Alerts management
Not enough data
8.1
40
Not enough data
8.1
44
Not enough data
8.4
56
Monitoring
Not enough data
8.3
56
Not enough data
8.8
61
Not enough data
8.2
56
Not enough data
8.9
55
Automation
Not enough data
7.9
35
Not enough data
7.9
37
Analysis
Not enough data
8.2
54
Not enough data
8.1
45
Not enough data
8.6
60
Not enough data
8.5
41
Issue Resolution
Not enough data
8.5
52
Not enough data
7.6
44
Not enough data
8.2
46
Generative AI
Not enough data
8.7
10
Agentic AI - IT Alerting
Not enough data
8.3
5
Not enough data
8.3
5
Not enough data
8.3
5
Not enough data
8.0
5
Not enough data
8.3
5
Not enough data
8.0
5
Not enough data
8.3
5
Telemetry Collection & Ingestion - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Observability Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visualization & Dashboards - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Correlation & Root Cause Analysis - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scalability & Ecosystem Integration - Observability
Not enough data
Not enough data
Not enough data
Not enough data
AI Features - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Response
Not enough data
8.8
7
Not enough data
8.6
7
Not enough data
7.9
7
Not enough data
8.3
6
Records
Not enough data
8.9
6
Not enough data
8.9
6
Not enough data
8.3
6
Management
Not enough data
9.4
6
Not enough data
8.6
6
Not enough data
8.6
6
Generative AI
Not enough data
8.3
5
Not enough data
8.3
5
Categories
Categories
Shared Categories
Catchpoint and IBM Instana are categorized as Observability Software, Digital Experience Monitoring (DEM), Cloud Infrastructure Monitoring, and Application Performance Monitoring (APM)
Unique Categories
Catchpoint is categorized as Digital Employee Experience (DEX) Management and Network Monitoring
IBM Instana is categorized as Enterprise Monitoring, Hardware Monitoring, AIOps Platforms, Database Monitoring, Website Monitoring, IT Alerting, Container Monitoring, Incident Response, Log Monitoring, and Server Monitoring
Reviews
Reviewers' Company Size
Catchpoint
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
IBM Instana
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
30.8%
Financial Services
7.5%
Computer Software
6.5%
Banking
6.5%
Retail
3.7%
Other
44.9%
Information Technology and Services
19.7%
Computer Software
10.6%
Telecommunications
6.3%
Financial Services
6.3%
Retail
5.5%
Other
51.7%
Alternatives
Discussions
What is synthetic monitoring in Catchpoint?
1 Comment
JA
Synthetic monitoring is a monitoring technique that is performed by using simulation or scripted recordings of transactions to analyze behavior as if a...Read more
Catchpoint has no more discussions with answers
why use instana over another platform?
2 Comments
OG
If you compare those 2 only the price matters. Instana does not have the feature set of DataDog in any category.Read more
Is there a chatbot available?
2 Comments
OG
Best join a webinar or customer demo to learn more about it. It took me also a while to understand all the bits and pieces. Since IBM was acquired by IBM,...Read more
What is Instana?
1 Comment
SB
Hi,
Instana is a leading Enterprise Observability Platform, powered by automated Application Performance Monitoring. It discovers and maps all services,...Read more
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