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At a Glance
Market Segments
Enterprise (66.4% of reviews)
Enterprise (54.5% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Catchpoint
Star Rating
(111)4.5 out of 5
Market Segments
Enterprise (66.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about CatchpointControlUp
Star Rating
(11)4.7 out of 5
Market Segments
Enterprise (54.5% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about ControlUpSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that ControlUp excels in Real-Time Monitoring with a score of 8.0, providing immediate insights into system performance, while Catchpoint's Synthetic Monitoring scores 8.9, indicating a strong focus on proactive performance checks.
- Reviewers mention that ControlUp's Quality of Support is outstanding, scoring 9.8, which users appreciate for its responsiveness and effectiveness, whereas Catchpoint, with a score of 9.2, also offers good support but may not match the immediacy of ControlUp's service.
- G2 users highlight ControlUp's Ease of Setup with a score of 9.3, making it user-friendly for new adopters, while Catchpoint's score of 8.7 suggests a slightly more complex onboarding process.
- Users on G2 report that ControlUp's Performance Monitoring is rated at 9.1, which reviewers say provides comprehensive insights into system health, while Catchpoint's Performance Monitoring shines with a perfect score of 10.0, indicating exceptional capabilities in tracking and analyzing performance metrics.
- Reviewers mention that ControlUp's Improvement Suggestions feature, scoring 8.5, is beneficial for optimizing performance, while Catchpoint's Dynamic Transaction Mapping at 7.7 may not provide the same level of actionable insights.
- Users say that ControlUp's Telemetry Collection is highly effective with a score of 9.7, allowing for detailed data gathering, whereas Catchpoint's API Monitoring at 9.0 is also robust, but may not offer the same depth of telemetry insights as ControlUp.
Pricing
Entry-Level Pricing
Catchpoint
No pricing availableControlUp
No pricing availableFree Trial
Catchpoint
No trial information availableControlUp
Free Trial is available
Ratings
Meets Requirements
9.1
92
8.8
10
Ease of Use
8.4
93
8.8
10
Ease of Setup
8.7
61
9.3
9
Ease of Admin
8.8
54
9.3
9
Quality of Support
9.1
87
9.8
9
Has the product been a good partner in doing business?
9.3
55
9.8
8
Product Direction (% positive)
9.3
83
8.7
9
Features by Category
Experience
8.3
16
Not enough data
8.6
16
Not enough data
8.6
15
Not enough data
Agentic AI - Digital Experience Monitoring (DEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
8.6
18
Not enough data
9.0
18
Not enough data
Feature Not Available
Not enough data
Performance
8.9
19
Not enough data
8.5
19
Not enough data
8.1
15
Not enough data
8.1
15
Not enough data
Functionality
8.9
29
Not enough data
9.2
28
Not enough data
8.3
24
Not enough data
8.9
25
Not enough data
Monitoring - Network Monitoring
7.7
5
Not enough data
8.0
5
Not enough data
8.0
5
Not enough data
Management
8.7
26
Not enough data
8.7
26
Not enough data
8.5
25
Not enough data
Analytics - Network Monitoring
8.0
5
Not enough data
7.7
5
Not enough data
Security - Network Monitoring
7.7
5
Not enough data
7.3
5
Not enough data
8.0
5
Not enough data
Network Performance - Network Monitoring
7.7
5
Not enough data
8.0
5
Not enough data
AI Automation - Network Monitoring
7.3
5
Not enough data
7.7
5
Not enough data
6.3
5
Not enough data
Agentic AI - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Feature Not Available
Not enough data
7.9
13
Not enough data
8.8
21
Not enough data
8.9
22
Not enough data
Not enough data
Not enough data
Administration
Feature Not Available
Not enough data
8.4
16
Not enough data
8.0
18
Not enough data
Not enough data
Not enough data
Analysis
8.3
21
Not enough data
8.7
22
Not enough data
Feature Not Available
Not enough data
Agentic AI - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Automation - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
8.5
26
Not enough data
8.8
27
Not enough data
8.8
27
Not enough data
7.7
20
Not enough data
8.1
24
Not enough data
Response
7.7
27
Not enough data
8.4
26
Not enough data
8.3
24
Not enough data
Agentic AI - Application Performance Monitoring (APM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
7.8
26
Not enough data
7.9
25
Not enough data
Functionality
8.9
30
Not enough data
7.8
27
Not enough data
Feature Not Available
Not enough data
8.6
23
Not enough data
Experience
9.7
5
Not enough data
9.3
5
Not enough data
Management
9.3
5
Not enough data
10.0
6
Not enough data
Feature Not Available
Not enough data
9.7
5
Not enough data
9.3
5
Not enough data
Performance
10.0
6
Not enough data
9.7
5
Not enough data
10.0
5
Not enough data
9.7
5
Not enough data
Feature Not Available
Not enough data
Telemetry Collection & Ingestion - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Observability Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visualization & Dashboards - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Correlation & Root Cause Analysis - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scalability & Ecosystem Integration - Observability
Not enough data
Not enough data
Not enough data
Not enough data
AI Features - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Catchpoint and ControlUp are categorized as Digital Employee Experience (DEX) Management
Unique Categories
Catchpoint is categorized as Observability Software, Digital Experience Monitoring (DEM), Cloud Infrastructure Monitoring, Application Performance Monitoring (APM), and Network Monitoring
ControlUp has no unique categories
Reviews
Reviewers' Company Size
Catchpoint
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ControlUp
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
30.8%
Financial Services
7.5%
Computer Software
6.5%
Banking
6.5%
Retail
3.7%
Other
44.9%
Information Technology and Services
18.2%
Hospital & Health Care
18.2%
Computer & Network Security
18.2%
Banking
18.2%
Health, Wellness and Fitness
9.1%
Other
18.2%
Alternatives
Discussions
What is synthetic monitoring in Catchpoint?
1 Comment
JA
Synthetic monitoring is a monitoring technique that is performed by using simulation or scripted recordings of transactions to analyze behavior as if a...Read more
Catchpoint has no more discussions with answers
Thanks for the support
1 Comment
SS
ControlUp's DEX (Digital Employee Experience Management) platform supports any digital workstyle, physical endpoints, virtual desktops & apps, SaaS & web...Read more
What are the main components of the ControlUp cloud architecture?
1 Comment
SS
ControlUp's DEX (Digital Employee Experience Management) platform supports any digital workstyle, physical endpoints, virtual desktops & apps, SaaS & web...Read more
What are the main components of the ControlUp cloud architecture?
1 Comment
SS
ControlUp's DEX (Digital Employee Experience Management) platform supports any digital workstyle, physical endpoints, virtual desktops & apps, SaaS & web...Read more
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