# Agentforce Health (formerly Salesforce Health Cloud) vs Castor Comparison

| | Agentforce Health (formerly Salesforce Health Cloud) | Castor | 
|---|---|---|
| **Star Rating** | 3.9 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 36 | 126 | 
| **Largest Market Segment** | Enterprise (45.5% of reviews) | Small-Business (48.8% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 

---
## Top Pros & Cons

### Agentforce Health (formerly Salesforce Health Cloud)

Pros:
- Ease of Use (1 reviews)
- Features (1 reviews)

Cons:
- Complex Interface (1 reviews)
- Slow Loading (1 reviews)

### Castor

Pros:
- Ease of Use (5 reviews)
- Navigation Ease (3 reviews)

Cons:
- Data Management Issues (1 reviews)
- Inadequate Reporting (1 reviews)

---
## Ratings Comparison
| Rating | Agentforce Health (formerly Salesforce Health Cloud) | Castor | 
|---|---|---|
  | **Meets Requirements** | 7.9 (21 reviews) | 9.1 (113 reviews) | 
  | **Ease of Use** | 7.8 (23 reviews) | 9.3 (116 reviews) | 
  | **Ease of Setup** | 6.9 (8 reviews) | 8.8 (42 reviews) | 
  | **Ease of Admin** | 7.5 (8 reviews) | 9.3 (32 reviews) | 
  | **Quality of Support** | 7.9 (21 reviews) | 9.2 (100 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.9 (9 reviews) | 9.3 (30 reviews) | 
  | **Product Direction (% positive)** | 8.0 (23 reviews) | 9.5 (115 reviews) | 

---
## Pricing

### Agentforce Health (formerly Salesforce Health Cloud)

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### Castor

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

---
## Features Comparison By Category

### Interactive Patient Care Systems (IPC)

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Health (formerly Salesforce Health Cloud)** | N/A | N/A |
| **Castor** | N/A | N/A |

#### Interoperability

| Feature | Agentforce Health (formerly Salesforce Health Cloud) | Castor | 
|---|---|---|
| **Device Interfacing** | Not enough data | Not enough data | 
| **Care Communication** | Not enough data | Not enough data | 
| **EHR Integration** | Not enough data | Not enough data | 

#### Patient Management

| Feature | Agentforce Health (formerly Salesforce Health Cloud) | Castor | 
|---|---|---|
| **Patient Portal** | Not enough data | Not enough data | 
| **Assessment** | Not enough data | Not enough data | 
| **Telehealth** | Not enough data | Not enough data | 
| **Educational Content** | Not enough data | Not enough data | 

### Patient Relationship Management (PRM)

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Health (formerly Salesforce Health Cloud)** | 9.2/10 | 7 |
| **Castor** | N/A | N/A |

#### Information Flow

| Feature | Agentforce Health (formerly Salesforce Health Cloud) | Castor | 
|---|---|---|
| **Patient Case Management** | 9.2 (6 reviews) | Not enough data | 
| **Referrals Management** | 9.0 (5 reviews) | Not enough data | 
| **Records Management** | 9.7 (6 reviews) | Not enough data | 

#### Patient Experience

| Feature | Agentforce Health (formerly Salesforce Health Cloud) | Castor | 
|---|---|---|
| **Dashboards & Reporting** | 9.0 (5 reviews) | Not enough data | 
| **Team Management** | 9.0 (5 reviews) | Not enough data | 
| **Secure Communications** | 9.0 (5 reviews) | Not enough data | 
| **Patient Experience Management** | 9.7 (5 reviews) | Not enough data | 

### Electronic Data Capture (EDC)

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Health (formerly Salesforce Health Cloud)** | N/A | N/A |
| **Castor** | 9.1/10 | 97 |

#### Data Management

| Feature | Agentforce Health (formerly Salesforce Health Cloud) | Castor | 
|---|---|---|
| **Cloud Security - Electronic Data Capture (EDC)** | Not enough data | 9.2 (93 reviews) | 
| **Role-Based User Permissions - Electronic Data Capture (EDC)** | Not enough data | 9.3 (95 reviews) | 
| **Query Management - Electronic Data Capture (EDC)** | Not enough data | 8.8 (91 reviews) | 
| **Data Export - Electronic Data Capture (EDC)** | Not enough data | 8.8 (88 reviews) | 

#### Clinical Study Support

| Feature | Agentforce Health (formerly Salesforce Health Cloud) | Castor | 
|---|---|---|
| **eCRFs - Electronic Data Capture (EDC)** | Not enough data | 9.2 (93 reviews) | 
| **Audit Trail - Electronic Data Capture (EDC)** | Not enough data | 8.9 (91 reviews) | 
| **Data Capture - Electronic Data Capture (EDC)** | Not enough data | 9.4 (91 reviews) | 
| **Randomization - Electronic Data Capture (EDC)** | Not enough data | 8.8 (88 reviews) | 
| **Compliance - Electronic Data Capture (EDC)** | Not enough data | 9.1 (90 reviews) | 

### Patient Engagement

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Health (formerly Salesforce Health Cloud)** | N/A | N/A |
| **Castor** | N/A | N/A |

#### Patient-Centered Functions

| Feature | Agentforce Health (formerly Salesforce Health Cloud) | Castor | 
|---|---|---|
| **Online Presence Management** | Not enough data | Not enough data | 
| **Patient Feedback Management** | Not enough data | Not enough data | 
| **Patient Portal** | Not enough data | Not enough data | 
| **Patient Communications** | Not enough data | Not enough data | 
| **Integration with Wearables** | Not enough data | Not enough data | 

#### Operations

| Feature | Agentforce Health (formerly Salesforce Health Cloud) | Castor | 
|---|---|---|
| **Workflow Management** | Not enough data | Not enough data | 
| **Interoperability** | Not enough data | Not enough data | 
| **Digital Intake Forms** | Not enough data | Not enough data | 
| **Engagement Measuring** | Not enough data | Not enough data | 
| **Patient Satisfaction Management** | Not enough data | Not enough data | 
| **EHR Integration** | Not enough data | Not enough data | 
| **IPC Systems Integration** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Agentforce Health (formerly Salesforce Health Cloud) | Castor | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

---
## Categories

**Unique to Agentforce Health (formerly Salesforce Health Cloud) (3):** [Patient Engagement Software](https://www.g2.com/categories/patient-engagement), [Patient Relationship Management (PRM) Software](https://www.g2.com/categories/patient-relationship-management-prm), [Interactive Patient Care Systems (IPC)](https://www.g2.com/categories/interactive-patient-care-systems-ipc)

**Unique to Castor (1):** [Electronic Data Capture (EDC) Software](https://www.g2.com/categories/electronic-data-capture-edc)


---
## Reviewer Demographics

### By Company Size

| Segment | Agentforce Health (formerly Salesforce Health Cloud) | Castor | 
|---|---|---|
| **Small-Business** | 21.2% | 48.8% | 
| **Mid-Market** | 33.3% | 16.0% | 
| **Enterprise** | 45.5% | 35.2% | 

### By Industry

#### Agentforce Health (formerly Salesforce Health Cloud)

- **Hospital & Health Care:** 63.6%
- **Information Technology and Services:** 9.1%
- **Health, Wellness and Fitness:** 9.1%
- **Computer Software:** 9.1%
- **Marketing and Advertising:** 3.0%
- **Facilities Services:** 3.0%
- **Electrical/Electronic Manufacturing:** 3.0%

#### Castor

- **Hospital & Health Care:** 48.0%
- **Research:** 20.8%
- **Medical Practice:** 12.0%
- **Health, Wellness and Fitness:** 6.4%
- **Medical Devices:** 4.0%
- **Biotechnology:** 3.2%
- **Consulting:** 1.6%
- **Veterinary:** 1.6%
- **Mental Health Care:** 0.8%
- **Marketing and Advertising:** 0.8%
- **Other:** 0.8%

---
## Alternatives

### Alternatives to Agentforce Health (formerly Salesforce Health Cloud)

- [Weave](https://www.g2.com/products/weave-weave/reviews) — 4.6/5 stars (433 reviews)
- [MyChart](https://www.g2.com/products/mychart/reviews) — 4.4/5 stars (39 reviews)
- [Spruce Health](https://www.g2.com/products/spruce-health/reviews) — 4.7/5 stars (344 reviews)
- [ModMed](https://www.g2.com/products/modmed/reviews) — 4.5/5 stars (361 reviews)
- [Phreesia](https://www.g2.com/products/phreesia/reviews) — 3.9/5 stars (45 reviews)
- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4162 reviews)
- [Carepatron](https://www.g2.com/products/carepatron/reviews) — 4.5/5 stars (596 reviews)
- [EHRYourWay](https://www.g2.com/products/ehryourway/reviews) — 4.7/5 stars (338 reviews)
- [Pabau Practice Management](https://www.g2.com/products/pabau-practice-management/reviews) — 4.7/5 stars (313 reviews)
- [Practice Better](https://www.g2.com/products/practice-better/reviews) — 4.7/5 stars (298 reviews)

### Alternatives to Castor

- [REDCap](https://www.g2.com/products/redcap/reviews) — 4.3/5 stars (221 reviews)
- [Medrio EDC](https://www.g2.com/products/medrio-edc/reviews) — 4.3/5 stars (216 reviews)
- [OpenClinica](https://www.g2.com/products/openclinica/reviews) — 4.2/5 stars (24 reviews)
- [Medidata Rave](https://www.g2.com/products/medidata-rave/reviews) — 4.7/5 stars (27 reviews)
- [Viedoc](https://www.g2.com/products/viedoc/reviews) — 4.5/5 stars (274 reviews)
- [Clinical Research Suite](https://www.g2.com/products/clinical-research-suite/reviews) — 3.8/5 stars (205 reviews)
- [Oracle Clinical](https://www.g2.com/products/oracle-clinical/reviews) — 4.1/5 stars (29 reviews)
- [Greenlight Guru Clinical](https://www.g2.com/products/greenlight-guru-clinical/reviews) — 4.3/5 stars (116 reviews)
- [TrialKit](https://www.g2.com/products/trialkit/reviews) — 4.6/5 stars (26 reviews)
- [cubeCDMS](https://www.g2.com/products/cubecdms/reviews) — 4.7/5 stars (185 reviews)

---
## Top Discussions

### Agentforce Health (formerly Salesforce Health Cloud)

No discussions available for this product.

### Castor

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/agentforce-health-formerly-salesforce-health-cloud-vs-castor-edc-castor)