# Casebook, CharityTracker vs Therap Services Comparison

| | Casebook | CharityTracker | Therap Services | 
|---|---|---|---|
| **Star Rating** | 4.3 out of 5 | 4.6 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 65 | 337 | 221 | 
| **Largest Market Segment** | Small-Business (82.8% of reviews) | Small-Business (89.7% of reviews) | Mid-Market (71.4% of reviews) | 
| **Entry Level Price** | Starting at $29.00 Per Month | $20.00 1 Users Per Month | No pricing available | 

---
## Top Pros & Cons

### Casebook

**Not enough data**

### CharityTracker

Pros:
- Ease of Setup (1 reviews)


### Therap Services

Pros:
- Document Management (11 reviews)
- Customer Support (9 reviews)

Cons:
- Poor Navigation (3 reviews)
- Time Consumption (3 reviews)

---
## Ratings Comparison
| Rating | Casebook | CharityTracker | Therap Services | 
|---|---|---|---|
  | **Meets Requirements** | 8.3 (45 reviews) | 9.0 (306 reviews) | 9.1 (172 reviews) | 
  | **Ease of Use** | 8.4 (46 reviews) | 8.8 (315 reviews) | 8.9 (177 reviews) | 
  | **Ease of Setup** | 8.1 (33 reviews) | 8.8 (171 reviews) | 8.5 (129 reviews) | 
  | **Ease of Admin** | 8.8 (28 reviews) | 8.9 (173 reviews) | 8.9 (119 reviews) | 
  | **Quality of Support** | 9.2 (43 reviews) | 9.1 (260 reviews) | 9.3 (169 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.0 (29 reviews) | 9.1 (176 reviews) | 9.2 (121 reviews) | 
  | **Product Direction (% positive)** | 9.2 (43 reviews) | 9.1 (319 reviews) | 9.1 (164 reviews) | 

---
## Pricing

### Casebook

#### Entry-Level Pricing

Plan: Starter: The Essentials

Price: Starting at $29.00 Per Month

Description: Small teams with up to 3 users can get organized, improve service delivery and control costs with flexible per-user pricing. 


Key Features:
- Up to 3 users
- Optional Forms
- SSO

[Browse all 4 editions](https://www.g2.com/products/casebook/pricing)

#### Free Trial

No

### CharityTracker

#### Entry-Level Pricing

Plan: Basic

Price: $20.00 1 Users Per Month

Description: CharityTracker's trusted case management basics such as client records, notes, assistance and reports.

Key Features:
- Easy Case Management
- Comprehensive Reports
- Bulletins & Alerts

[Browse all 3 editions](https://www.g2.com/products/charitytracker/pricing)

#### Free Trial

Yes

### Therap Services

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Mental Health

| Product | Score | Reviews |
|---|---|---|
| **Casebook** | N/A | N/A |
| **CharityTracker** | N/A | N/A |
| **Therap Services** | 8.5/10 | 29 |

#### Administrative

| Feature | Casebook | CharityTracker | Therap Services | 
|---|---|---|---|
| **Workflow Management** | Not enough data | Not enough data | 8.6 (22 reviews) | 
| **Billing** | Not enough data | Not enough data | 8.5 (20 reviews) | 
| **Security and Authorization** | Not enough data | Not enough data | 8.8 (23 reviews) | 
| **Practice Management** | Not enough data | Not enough data | 8.1 (18 reviews) | 
| **Compliance** | Not enough data | Not enough data | 9.0 (21 reviews) | 
| **Insurance Management** | Not enough data | Not enough data | 8.0 (15 reviews) | 
| **Appointment Scheduler** | Not enough data | Not enough data | 7.7 (17 reviews) | 
| **Patient Portal** | Not enough data | Not enough data | 7.8 (15 reviews) | 
| **HIPAA Compliance** | Not enough data | Not enough data | 9.4 (23 reviews) | 

#### Clinical

| Feature | Casebook | CharityTracker | Therap Services | 
|---|---|---|---|
| **Patient Records** | Not enough data | Not enough data | 9.2 (24 reviews) | 
| **Specialty EHR Templates** | Not enough data | Not enough data | 8.8 (13 reviews) | 
| **Interoperability** | Not enough data | Not enough data | 8.2 (19 reviews) | 
| **Documentation** | Not enough data | Not enough data | 9.4 (26 reviews) | 
| **E-Prescription** | Not enough data | Not enough data | 8.2 (11 reviews) | 

### Value-Based Reimbursement

| Product | Score | Reviews |
|---|---|---|
| **Casebook** | N/A | N/A |
| **CharityTracker** | N/A | N/A |
| **Therap Services** | 8.2/10 | 18 |

#### Administrative

| Feature | Casebook | CharityTracker | Therap Services | 
|---|---|---|---|
| **Health Care IT Integrations - Value-Based Reimbursement** | Not enough data | Not enough data | 7.7 (8 reviews) | 
| **Contract Templates - Value-Based Reimbursement** | Not enough data | Not enough data | 8.0 (11 reviews) | 
| **Clinical Communicaton - Value-Based Reimbursement** | Not enough data | Not enough data | 8.5 (13 reviews) | 
| **Services Rendered - Value-Based Reimbursement** | Not enough data | Not enough data | 8.7 (13 reviews) | 

### Patient Case Management

| Product | Score | Reviews |
|---|---|---|
| **Casebook** | N/A | N/A |
| **CharityTracker** | 8.6/10 | 57 |
| **Therap Services** | N/A | N/A |

#### Data Collection

| Feature | Casebook | CharityTracker | Therap Services | 
|---|---|---|---|
| **Patient Data Aggregation - Patient Case Management** | Not enough data | 8.7 (57 reviews) | Not enough data | 
| **Patient Data Management - Patient Case Management** | Not enough data | 8.9 (57 reviews) | Not enough data | 
| **Clinical Communication and Collaboration - Patient Case Management** | Not enough data | 8.0 (57 reviews) | Not enough data | 
| **Utilization Management - Patient Case Management** | Not enough data | 8.8 (56 reviews) | Not enough data | 

### Utilization Management

| Product | Score | Reviews |
|---|---|---|
| **Casebook** | N/A | N/A |
| **CharityTracker** | N/A | N/A |
| **Therap Services** | 7.5/10 | 29 |

#### Operations

| Feature | Casebook | CharityTracker | Therap Services | 
|---|---|---|---|
| **Utilization Review Process - Utilization Management** | Not enough data | Not enough data | 8.0 (18 reviews) | 
| **Value-Based Care Models - Utilization Management** | Not enough data | Not enough data | 7.6 (15 reviews) | 
| **Care Management Portal - Utilization Management** | Not enough data | Not enough data | 7.0 (16 reviews) | 
| **Measures Outcome - Utilization Management** | Not enough data | Not enough data | 7.3 (18 reviews) | 
| **Quality & Risk Management - Utilization Management** | Not enough data | Not enough data | 7.9 (17 reviews) | 
| **Automated Approvals - Utilization Management** | Not enough data | Not enough data | 7.3 (13 reviews) | 

### Human Services

| Product | Score | Reviews |
|---|---|---|
| **Casebook** | 8.0/10 | 43 |
| **CharityTracker** | 8.4/10 | 253 |
| **Therap Services** | 8.8/10 | 25 |

#### Platform Basics

| Feature | Casebook | CharityTracker | Therap Services | 
|---|---|---|---|
| **Reporting** | 7.7 (37 reviews) | 8.4 (227 reviews) | 8.8 (25 reviews) | 
| **Interoperability** | 7.7 (33 reviews) | 8.0 (192 reviews) | 8.3 (24 reviews) | 
| **Performance** | 8.6 (42 reviews) | 8.8 (228 reviews) | 9.2 (24 reviews) | 

#### Case Management

| Feature | Casebook | CharityTracker | Therap Services | 
|---|---|---|---|
| **Client Intake** | 8.7 (41 reviews) | 9.0 (228 reviews) | 9.0 (24 reviews) | 
| **Outcome Measurement** | 8.5 (33 reviews) | 8.4 (192 reviews) | 8.9 (23 reviews) | 
| **Form Builder** | 8.3 (36 reviews) | 7.7 (166 reviews) | 8.5 (23 reviews) | 

#### Platform Additional Functionality

| Feature | Casebook | CharityTracker | Therap Services | 
|---|---|---|---|
| **Mobility** | 7.6 (32 reviews) | 8.4 (185 reviews) | 9.0 (23 reviews) | 
| **Messaging** | 6.5 (29 reviews) | 8.0 (191 reviews) | 8.9 (23 reviews) | 

#### Platform Data

| Feature | Casebook | CharityTracker | Therap Services | 
|---|---|---|---|
| **Dashboard** | 8.6 (40 reviews) | 8.7 (226 reviews) | 8.9 (23 reviews) | 
| **Alerts and Notifications** | 8.2 (37 reviews) | 8.6 (221 reviews) | 8.8 (22 reviews) | 

### Home Care Agency Management

| Product | Score | Reviews |
|---|---|---|
| **Casebook** | N/A | N/A |
| **CharityTracker** | N/A | N/A |
| **Therap Services** | 8.2/10 | 46 |

#### Administrative

| Feature | Casebook | CharityTracker | Therap Services | 
|---|---|---|---|
| **Time Tracking and Scheduling** | Not enough data | Not enough data | 8.3 (27 reviews) | 
| **Agency Management** | Not enough data | Not enough data | 8.5 (39 reviews) | 
| **Mobile App** | Not enough data | Not enough data | 6.9 (32 reviews) | 
| **Data Exchange** | Not enough data | Not enough data | 7.8 (26 reviews) | 
| **EHR Integration** | Not enough data | Not enough data | 8.1 (24 reviews) | 

#### Value-Based Care

| Feature | Casebook | CharityTracker | Therap Services | 
|---|---|---|---|
| **Clinical Charting** | Not enough data | Not enough data | 8.8 (27 reviews) | 
| **Electronic Visit Verification (EVV)** | Not enough data | Not enough data | 8.5 (28 reviews) | 
| **Carer Coordination** | Not enough data | Not enough data | 8.5 (25 reviews) | 
| **Point of Care** | Not enough data | Not enough data | 8.3 (27 reviews) | 

### Applied Behavior Analysis (ABA)

| Product | Score | Reviews |
|---|---|---|
| **Casebook** | N/A | N/A |
| **CharityTracker** | N/A | N/A |
| **Therap Services** | N/A | N/A |

#### Clinical - Applied Behavior Analysis (ABA)

| Feature | Casebook | CharityTracker | Therap Services | 
|---|---|---|---|
| **Patient Records** | Not enough data | Not enough data | Not enough data | 
| **ABC Charts** | Not enough data | Not enough data | Not enough data | 
| **DTT Programming** | Not enough data | Not enough data | Not enough data | 
| **Specialty EHR Templates** | Not enough data | Not enough data | Not enough data | 
| **E-Prescription** | Not enough data | Not enough data | Not enough data | 

#### Administrative - Applied Behavior Analysis (ABA)

| Feature | Casebook | CharityTracker | Therap Services | 
|---|---|---|---|
| **Caregiver Portal** | Not enough data | Not enough data | Not enough data | 
| **Insurance and Billing Management** | Not enough data | Not enough data | Not enough data | 
| **Compliance** | Not enough data | Not enough data | Not enough data | 
| **Security and Authorization** | Not enough data | Not enough data | Not enough data | 
| **HIPAA Compliance** | Not enough data | Not enough data | Not enough data | 
| **Appointment Scheduler** | Not enough data | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Human Services Software](https://www.g2.com/categories/human-services)


**Unique to CharityTracker (1):** [Patient Case Management Software](https://www.g2.com/categories/patient-case-management)

**Unique to Therap Services (7):** [Utilization Management Software](https://www.g2.com/categories/utilization-management), [Value-Based Reimbursement Software](https://www.g2.com/categories/value-based-reimbursement), [Mental Health Software](https://www.g2.com/categories/mental-health), [Physical Therapy Software](https://www.g2.com/categories/physical-therapy), [Home Care Agency Management Software](https://www.g2.com/categories/home-care-agency-management), [Assisted Living Software](https://www.g2.com/categories/assisted-living), [Applied Behavior Analysis (ABA) ](https://www.g2.com/categories/applied-behavior-analysis-aba)


---
## Reviewer Demographics

### By Company Size

| Segment | Casebook | CharityTracker | Therap Services | 
|---|---|---|---|
| **Small-Business** | 82.8% | 89.7% | 18.9% | 
| **Mid-Market** | 14.1% | 8.5% | 71.4% | 
| **Enterprise** | 3.1% | 1.8% | 9.7% | 

### By Industry

#### Casebook

- **Non-Profit Organization Management:** 33.9%
- **Individual & Family Services:** 17.7%
- **Civic & Social Organization:** 14.5%
- **Human Resources:** 9.7%
- **Law Enforcement:** 4.8%
- **Education Management:** 4.8%
- **Mental Health Care:** 3.2%
- **Hospital & Health Care:** 3.2%
- **Arts and Crafts:** 3.2%
- **Public Safety:** 1.6%
- **Other:** 3.2%

#### CharityTracker

- **Non-Profit Organization Management:** 51.4%
- **Religious Institutions:** 14.8%
- **Civic & Social Organization:** 9.4%
- **Individual & Family Services:** 8.8%
- **Human Resources:** 4.2%
- **Health, Wellness and Fitness:** 2.1%
- **Education Management:** 1.5%
- **Higher Education:** 0.9%
- **Hospital & Health Care:** 0.9%
- **Food & Beverages:** 0.6%
- **Other:** 5.4%

#### Therap Services

- **Hospital & Health Care:** 25.1%
- **Individual & Family Services:** 21.9%
- **Mental Health Care:** 10.7%
- **Non-Profit Organization Management:** 10.2%
- **Civic & Social Organization:** 5.6%
- **Consumer Services:** 5.6%
- **Health, Wellness and Fitness:** 5.1%
- **Human Resources:** 4.2%
- **Accounting:** 1.9%
- **Facilities Services:** 1.9%
- **Other:** 7.9%

---
## Alternatives

### Alternatives to Casebook

- [Bonterra Apricot](https://www.g2.com/products/bonterra-apricot/reviews) — 4.4/5 stars (340 reviews)
- [Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)](https://www.g2.com/products/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud/reviews) — 4.1/5 stars (87 reviews)
- [LiveImpact](https://www.g2.com/products/liveimpact/reviews) — 4.8/5 stars (17 reviews)
- [Foothold](https://www.g2.com/products/radicle-health-foothold/reviews) — 4.8/5 stars (30 reviews)
- [InfoFlo Software](https://www.g2.com/products/infoflo-software/reviews) — 4.5/5 stars (94 reviews)
- [Exponent Case Management](https://www.g2.com/products/exponent-case-management/reviews) — 3.9/5 stars (16 reviews)
- [extendedReach](https://www.g2.com/products/extendedreach/reviews) — 4.8/5 stars (2 reviews)
- [PlanStreet](https://www.g2.com/products/planstreetinc-planstreet/reviews) — 4.6/5 stars (9 reviews)
- [Sumac](https://www.g2.com/products/sumac/reviews) — 4.2/5 stars (25 reviews)
- [Greenspace Health](https://www.g2.com/products/greenspace-health/reviews) — 4.8/5 stars (33 reviews)

### Alternatives to CharityTracker

- [Bonterra Apricot](https://www.g2.com/products/bonterra-apricot/reviews) — 4.4/5 stars (340 reviews)
- [Carepatron](https://www.g2.com/products/carepatron/reviews) — 4.5/5 stars (527 reviews)
- [Pabau Practice Management](https://www.g2.com/products/pabau-practice-management/reviews) — 4.7/5 stars (306 reviews)
- [Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)](https://www.g2.com/products/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud/reviews) — 4.1/5 stars (87 reviews)
- [Solutionreach](https://www.g2.com/products/solutionreach/reviews) — 4.3/5 stars (169 reviews)
- [LiveImpact](https://www.g2.com/products/liveimpact/reviews) — 4.8/5 stars (17 reviews)
- [athenaOne](https://www.g2.com/products/athenaone/reviews) — 3.4/5 stars (112 reviews)
- [InfoFlo Software](https://www.g2.com/products/infoflo-software/reviews) — 4.5/5 stars (94 reviews)
- [Foothold](https://www.g2.com/products/radicle-health-foothold/reviews) — 4.8/5 stars (30 reviews)
- [Sumac](https://www.g2.com/products/sumac/reviews) — 4.2/5 stars (25 reviews)

### Alternatives to Therap Services

- [EHRYourWay](https://www.g2.com/products/ehryourway/reviews) — 4.7/5 stars (338 reviews)
- [Bonterra Apricot](https://www.g2.com/products/bonterra-apricot/reviews) — 4.4/5 stars (340 reviews)
- [AxisCare Home Care Software](https://www.g2.com/products/axiscare-home-care-software/reviews) — 4.7/5 stars (224 reviews)
- [Oliva Health](https://www.g2.com/products/oliva-health/reviews) — 4.9/5 stars (249 reviews)
- [ClinicMind](https://www.g2.com/products/clinicmind-clinicmind/reviews) — 4.6/5 stars (222 reviews)
- [WebPT](https://www.g2.com/products/webpt/reviews) — 4.4/5 stars (162 reviews)
- [SimplePractice](https://www.g2.com/products/simplepractice/reviews) — 4.1/5 stars (127 reviews)
- [WellSky Personal Care](https://www.g2.com/products/wellsky-personal-care/reviews) — 4.5/5 stars (143 reviews)
- [TherapyNotes](https://www.g2.com/products/therapynotes/reviews) — 4.4/5 stars (99 reviews)
- [Simply.Coach](https://www.g2.com/products/simply-coach/reviews) — 4.8/5 stars (153 reviews)

---
## Top Discussions

### Casebook

No discussions available for this product.

### CharityTracker

- Title: [Is there a volume discount?](https://www.g2.com/discussions/is-there-a-volume-discount) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Yes. We offer volume discount pricing options for 5+ users. Let's set-up a time to chat or provide a demonstration to discuss further."
- Title: [What is CharityTracker used for?](https://www.g2.com/discussions/what-is-charitytracker-used-for) — 1 comment *(includes official response)*
  > **Top comment:** "CharityTracker is a simple-to-use, web-based database for recording/reporting data for nonprofits in the business of serving and helping people in their..."
- Title: [What customer support is offered?](https://www.g2.com/discussions/what-customer-support-is-offered) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "There is no additional cost for customer support. We offer FREE customer to support to you and any of your team as they use the system, they can reach out..."
- Title: [Are there additional fees or start-up costs?](https://www.g2.com/discussions/are-there-additional-fees-or-start-up-costs) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "No. We don't like hidden fees either. The only time there would be one-time fees is if you had existing data you'd like to import (optional) or if you have..."
- Title: [Can I import my existing data?](https://www.g2.com/discussions/can-i-import-my-existing-data) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Yes. Importing your existing database is possible. To ensure that the database is imported accurately, our technical team performs the import on your behalf...."

### Therap Services

- Title: [Is Therap an EHR?](https://www.g2.com/discussions/is-therap-an-ehr) — 2 comments
  > **Top comment:** "Yes"
- Title: [How much does Therap Services Cost?](https://www.g2.com/discussions/how-much-does-therap-services-cost) — 1 comment
  > **Top comment:** "It depends on what modules/bundles you decide to purchase. In addition to the cost will depend on how many individuals you will be using the modules for. "
- Title: [What is Therap software?](https://www.g2.com/discussions/what-is-therap-software) — 1 comment
  > **Top comment:** "it's electronic documentation for agencies providing a variety of services in the social service field. "
- Title: [Does anyone else feel that this program needs to be streamlined](https://www.g2.com/discussions/does-anyone-else-feel-that-this-program-needs-to-be-streamlined) — 1 comment, 1 upvote
  > **Top comment:** "Which part? They are updating it all the time. We don't use all the features available, but it is such a time saver over paper documentation. I don't have..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/casebook-vs-charitytracker-vs-therap-services)