G2 reviewers report that Rippling excels in user experience, with many praising its intuitive interface that simplifies tasks like payroll management. Users appreciate having everything in one place, which reduces the need to switch between different systems.
According to verified reviews, Case IQ stands out for its customizability and robust tracking features. Users have highlighted how the platform can be tailored to meet specific organizational needs, making it a strong choice for those requiring a flexible case management system.
Users say that Rippling's implementation process is notably smooth, with many finding it easy to set up and navigate. This ease of use is a significant advantage for teams looking to onboard quickly without extensive training.
Reviewers mention that while Case IQ offers a solid solution for case management, it sometimes faces challenges in matching specific workflow needs, which can lead to configuration difficulties for some users.
G2 reviewers highlight that Rippling's support quality is consistently rated highly, with users appreciating the responsive assistance they receive, which enhances their overall experience with the platform.
According to recent feedback, Case IQ's development and implementation process is described as engaging and informative, indicating that users feel supported during their transition to the platform, although it may not be as streamlined as Rippling's.
Pricing
Entry-Level Pricing
Case IQ
No pricing available
Rippling
No pricing available
Free Trial
Case IQ
No trial information available
Rippling
No trial information available
Ratings
Meets Requirements
8.9
71
9.5
6,920
Ease of Use
8.8
71
9.5
7,059
Ease of Setup
7.5
55
9.3
4,943
Ease of Admin
8.9
51
9.0
1,098
Quality of Support
9.0
68
9.3
5,646
Has the product been a good partner in doing business?
How do you capture "complaint reasons" for specific complaint cases?
3 Comments
SS
First we select the case type to display the correct report. Then under our "type of incident" we select the type of complaint that we custom create a...Read more
What is I Sight application?
1 Comment
Official Response from Case IQ
i-Sight is a powerful case management platform that streamlines your investigative process and provides the data you need to analyze results, prevent...Read more
We use it for payroll and taxes and insurance mostly. Read more
How is Rippling innovating in the field of HR and IT management for businesses?
3 Comments
JT
Rippling is transforming HR and IT management by unifying payroll, benefits, device provisioning, and compliance into a single, automated platform. Its...Read more
How can I build automation for work anniversaries & Birthdays
1 Comment
Official Response from Rippling
Hi Jacob, with Rippling Workflow Studio, admins can easily set up workflows that are triggered by anything, including key dates like work anniversaries or...Read more
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