# Case IQ, PMG Platform vs Resolver Comparison | | Case IQ | PMG Platform | Resolver | |---|---|---|---| | **Star Rating** | 4.5 out of 5 | 4.5 out of 5 | 4.3 out of 5 | | **Total Reviews** | 115 | 84 | 179 | | **Largest Market Segment** | Enterprise (54.6% of reviews) | Enterprise (77.9% of reviews) | Enterprise (48.0% of reviews) | | **Entry Level Price** | No pricing available | No pricing available | No pricing available | --- ## Top Pros & Cons ### Case IQ Pros: - Ease of Use (27 reviews) - Case Management (14 reviews) Cons: - Not User-Friendly (9 reviews) - Complexity (6 reviews) ### PMG Platform **Not enough data** ### Resolver Pros: - Ease of Use (62 reviews) - Customization (41 reviews) Cons: - Complexity (34 reviews) - Improvement Needed (26 reviews) --- ## Ratings Comparison | Rating | Case IQ | PMG Platform | Resolver | |---|---|---|---| | **Meets Requirements** | 8.9 (94 reviews) | 8.8 (62 reviews) | 8.2 (161 reviews) | | **Ease of Use** | 8.8 (94 reviews) | 8.6 (62 reviews) | 7.9 (166 reviews) | | **Ease of Setup** | 7.8 (74 reviews) | 8.2 (51 reviews) | 7.1 (141 reviews) | | **Ease of Admin** | 8.9 (54 reviews) | 8.3 (54 reviews) | 7.3 (127 reviews) | | **Quality of Support** | 8.8 (91 reviews) | 9.2 (62 reviews) | 8.9 (159 reviews) | | **Has the product been a good partner in doing business?** | 9.2 (53 reviews) | 9.3 (54 reviews) | 8.8 (126 reviews) | | **Product Direction (% positive)** | 8.9 (83 reviews) | 9.4 (59 reviews) | 8.8 (161 reviews) | --- ## Pricing ### Case IQ #### Entry-Level Pricing No pricing available #### Free Trial No information available ### PMG Platform #### Entry-Level Pricing No pricing available #### Free Trial No information available ### Resolver #### Entry-Level Pricing No pricing available #### Free Trial No information available --- ## Features Comparison By Category ### HR Compliance | Product | Score | Reviews | |---|---|---| | **Case IQ** | 7.7/10 | 13 | | **PMG Platform** | N/A | N/A | | **Resolver** | N/A | N/A | #### Platform Basics | Feature | Case IQ | PMG Platform | Resolver | |---|---|---|---| | **Interoperability** | 8.0 (10 reviews) | Not enough data | Not enough data | | **Performance** | 8.7 (10 reviews) | Not enough data | Not enough data | #### Platform Data | Feature | Case IQ | PMG Platform | Resolver | |---|---|---|---| | **Visualization** | 8.3 (9 reviews) | Not enough data | Not enough data | | **Platform Search** | 7.1 (13 reviews) | Not enough data | Not enough data | | **Alerts and Notifications** | 8.3 (9 reviews) | Not enough data | Not enough data | #### Platform Content | Feature | Case IQ | PMG Platform | Resolver | |---|---|---|---| | **Automation** | 8.0 (9 reviews) | Not enough data | Not enough data | | **File Sharing** | 8.3 (9 reviews) | Not enough data | Not enough data | | **Content Library** | 5.7 (7 reviews) | Not enough data | Not enough data | #### Generative AI | Feature | Case IQ | PMG Platform | Resolver | |---|---|---|---| | **AI Text Summarization** | 6.7 (6 reviews) | Not enough data | Not enough data | ### Investigation Management | Product | Score | Reviews | |---|---|---| | **Case IQ** | 7.6/10 | 49 | | **PMG Platform** | N/A | N/A | | **Resolver** | 8.1/10 | 64 | #### Case Management | Feature | Case IQ | PMG Platform | Resolver | |---|---|---|---| | **Intake** | 8.7 (47 reviews) | Not enough data | 8.2 (56 reviews) | | **Assignment** | 8.6 (42 reviews) | Not enough data | 8.5 (57 reviews) | | **Escalation** | 8.4 (40 reviews) | Not enough data | 8.1 (55 reviews) | #### Analytics | Feature | Case IQ | PMG Platform | Resolver | |---|---|---|---| | **Monitoring** | 8.7 (45 reviews) | Not enough data | 8.0 (55 reviews) | | **Metrics** | 8.6 (44 reviews) | Not enough data | 8.1 (55 reviews) | | **Compliance** | 8.8 (42 reviews) | Not enough data | 8.1 (53 reviews) | #### Agentic AI - Investigation Management | Feature | Case IQ | PMG Platform | Resolver | |---|---|---|---| | **Cross-system Integration** | 4.5 (10 reviews) | Not enough data | Not enough data | | **Proactive Assistance** | 4.3 (9 reviews) | Not enough data | Not enough data | ### Complaint Management | Product | Score | Reviews | |---|---|---| | **Case IQ** | 7.8/10 | 43 | | **PMG Platform** | N/A | N/A | | **Resolver** | N/A | N/A | #### Usability | Feature | Case IQ | PMG Platform | Resolver | |---|---|---|---| | **All-Employee Access** | 8.5 (33 reviews) | Not enough data | Not enough data | | **Supporting Documents** | 8.8 (39 reviews) | Not enough data | Not enough data | | **Two-Way Communication** | 7.4 (30 reviews) | Not enough data | Not enough data | #### Reporting | Feature | Case IQ | PMG Platform | Resolver | |---|---|---|---| | **Priority Case Alerts** | 8.3 (35 reviews) | Not enough data | Not enough data | | **Trend Analysis** | 8.6 (32 reviews) | Not enough data | Not enough data | | **Performance Monitoring** | 8.7 (33 reviews) | Not enough data | Not enough data | #### Generative AI | Feature | Case IQ | PMG Platform | Resolver | |---|---|---|---| | **AI Text Generation** | 5.5 (17 reviews) | Not enough data | Not enough data | | **AI Text Summarization** | 6.2 (17 reviews) | Not enough data | Not enough data | ### Whistleblowing | Product | Score | Reviews | |---|---|---| | **Case IQ** | 7.5/10 | 15 | | **PMG Platform** | N/A | N/A | | **Resolver** | N/A | N/A | #### Platform Basics | Feature | Case IQ | PMG Platform | Resolver | |---|---|---|---| | **Reporting** | 9.1 (11 reviews) | Not enough data | Not enough data | | **Secure** | 9.4 (14 reviews) | Not enough data | Not enough data | | **Performance** | 8.7 (10 reviews) | Not enough data | Not enough data | #### Platform Additional Functionality | Feature | Case IQ | PMG Platform | Resolver | |---|---|---|---| | **Mobility** | 6.3 (10 reviews) | Not enough data | Not enough data | | **Telephone** | 6.2 (10 reviews) | Not enough data | Not enough data | | **Internal promotion** | 7.3 (10 reviews) | Not enough data | Not enough data | #### Platform Data | Feature | Case IQ | PMG Platform | Resolver | |---|---|---|---| | **Dashboard** | 6.7 (10 reviews) | Not enough data | Not enough data | | **Alerts and Notifications** | 7.4 (11 reviews) | Not enough data | Not enough data | | **Case Management** | 8.5 (13 reviews) | Not enough data | Not enough data | #### Generative AI | Feature | Case IQ | PMG Platform | Resolver | |---|---|---|---| | **AI Text Summarization** | 5.2 (8 reviews) | Not enough data | Not enough data | ### Digital Process Automation (DPA) | Product | Score | Reviews | |---|---|---| | **Case IQ** | N/A | N/A | | **PMG Platform** | 8.6/10 | 13 | | **Resolver** | N/A | N/A | #### Digital Workflows | Feature | Case IQ | PMG Platform | Resolver | |---|---|---|---| | **Logic and Conditions** | Not enough data | 8.8 (10 reviews) ✓ Verified | Not enough data | | **No-Code Or Low-Code** | Not enough data | 9.0 (10 reviews) ✓ Verified | Not enough data | | **Document Management** | Not enough data | 7.2 (6 reviews) ✓ Verified | Not enough data | #### Forms | Feature | Case IQ | PMG Platform | Resolver | |---|---|---|---| | **Data Mapping** | Not enough data | 9.1 (9 reviews) ✓ Verified | Not enough data | | **Templates** | Not enough data | 7.8 (10 reviews) ✓ Verified | Not enough data | | **Mobile-Friendly Forms** | Not enough data | 7.9 (7 reviews) ✓ Verified | Not enough data | #### Automation | Feature | Case IQ | PMG Platform | Resolver | |---|---|---|---| | **Workflow Automation** | Not enough data | 9.3 (10 reviews) ✓ Verified | Not enough data | | **Workflow Mapping** | Not enough data | 9.1 (9 reviews) | Not enough data | | **Real-Time Updates** | Not enough data | 9.1 (9 reviews) ✓ Verified | Not enough data | | **Robotic Process Automation** | Not enough data | 9.0 (7 reviews) ✓ Verified | Not enough data | #### Agentic AI - Digital Process Automation (DPA) | Feature | Case IQ | PMG Platform | Resolver | |---|---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | Not enough data | ### Application Development Platforms | Product | Score | Reviews | |---|---|---| | **Case IQ** | N/A | N/A | | **PMG Platform** | 8.1/10 | 8 | | **Resolver** | N/A | N/A | #### Functionality | Feature | Case IQ | PMG Platform | Resolver | |---|---|---|---| | **Ease of Use** | Not enough data | 8.3 (7 reviews) | Not enough data | | **File Management** | Not enough data | 8.3 (7 reviews) | Not enough data | | **Multi-Language Support** | Not enough data | 7.5 (6 reviews) | Not enough data | | **Customization** | Not enough data | 9.0 (7 reviews) | Not enough data | | **Straight-Out-the-Box Functionality** | Not enough data | 8.8 (7 reviews) | Not enough data | | **Help Guides** | Not enough data | 6.4 (7 reviews) | Not enough data | | **Patching & Updates** | Not enough data | 8.1 (6 reviews) | Not enough data | ### Third Party & Supplier Risk Management | Product | Score | Reviews | |---|---|---| | **Case IQ** | N/A | N/A | | **PMG Platform** | N/A | N/A | | **Resolver** | 8.3/10 | 11 | #### Risk Assessment | Feature | Case IQ | PMG Platform | Resolver | |---|---|---|---| | **Scoring** | Not enough data | Not enough data | 7.5 (8 reviews) | | **AI** | Not enough data | Not enough data | Not enough data | #### Risk Control | Feature | Case IQ | PMG Platform | Resolver | |---|---|---|---| | **Reviews** | Not enough data | Not enough data | 7.3 (8 reviews) | | **Policies** | Not enough data | Not enough data | 6.7 (8 reviews) | | **Workflows** | Not enough data | Not enough data | 9.0 (8 reviews) | #### Monitoring | Feature | Case IQ | PMG Platform | Resolver | |---|---|---|---| | **Vendor Performance** | Not enough data | Not enough data | 7.7 (8 reviews) | | **Notifications** | Not enough data | Not enough data | 7.3 (8 reviews) | | **Oversight** | Not enough data | Not enough data | 7.7 (8 reviews) | #### Reporting | Feature | Case IQ | PMG Platform | Resolver | |---|---|---|---| | **Templates** | Not enough data | Not enough data | 6.7 (8 reviews) | | **Centralized Data** | Not enough data | Not enough data | 7.3 (8 reviews) | | **360 View** | Not enough data | Not enough data | 7.3 (8 reviews) | #### Agentic AI - Third Party & Supplier Risk Management | Feature | Case IQ | PMG Platform | Resolver | |---|---|---|---| | **Adaptive Learning** | Not enough data | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | Not enough data | ### HR Case Management | Product | Score | Reviews | |---|---|---| | **Case IQ** | 8.1/10 | 21 | | **PMG Platform** | N/A | N/A | | **Resolver** | N/A | N/A | #### Investigation | Feature | Case IQ | PMG Platform | Resolver | |---|---|---|---| | **Separate Workflows** | 8.1 (15 reviews) | Not enough data | Not enough data | | **Anonymity** | 9.2 (15 reviews) | Not enough data | Not enough data | | **Documentation** | 8.8 (13 reviews) | Not enough data | Not enough data | | **Confidentiality** | 9.3 (14 reviews) | Not enough data | Not enough data | #### Access | Feature | Case IQ | PMG Platform | Resolver | |---|---|---|---| | **Integration** | 7.6 (15 reviews) | Not enough data | Not enough data | | **Assignment** | 8.3 (17 reviews) | Not enough data | Not enough data | | **Collaborative** | 8.9 (14 reviews) | Not enough data | Not enough data | #### Employee Experience | Feature | Case IQ | PMG Platform | Resolver | |---|---|---|---| | **Policy** | 6.8 (14 reviews) | Not enough data | Not enough data | | **Multi-channel** | 7.5 (16 reviews) | Not enough data | Not enough data | | **Cross-platform** | 7.3 (13 reviews) | Not enough data | Not enough data | #### Generative AI | Feature | Case IQ | PMG Platform | Resolver | |---|---|---|---| | **AI Text Summarization** | 6.9 (12 reviews) | Not enough data | Not enough data | ### IT Risk Management | Product | Score | Reviews | |---|---|---| | **Case IQ** | N/A | N/A | | **PMG Platform** | N/A | N/A | | **Resolver** | N/A | N/A | #### Generative AI | Feature | Case IQ | PMG Platform | Resolver | |---|---|---|---| | **AI Text Generation** | Not enough data | Not enough data | Feature Not Available | #### Monitoring - IT Risk Management | Feature | Case IQ | PMG Platform | Resolver | |---|---|---|---| | **AI Monitoring** | Not enough data | Not enough data | Not enough data | #### Agentic AI - IT Risk Management | Feature | Case IQ | PMG Platform | Resolver | |---|---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | Not enough data | ### Audit Management | Product | Score | Reviews | |---|---|---| | **Case IQ** | N/A | N/A | | **PMG Platform** | N/A | N/A | | **Resolver** | 7.4/10 | 34 | #### Generative AI | Feature | Case IQ | PMG Platform | Resolver | |---|---|---|---| | **AI Text Summarization** | Not enough data | Not enough data | 6.3 (12 reviews) | | **AI Text Generation** | Not enough data | Not enough data | 6.3 (12 reviews) | #### Workflows - Audit Management | Feature | Case IQ | PMG Platform | Resolver | |---|---|---|---| | **Audit Trail** | Not enough data | Not enough data | 7.9 (21 reviews) | | **Recommendations** | Not enough data | Not enough data | 8.1 (21 reviews) | | **Collaboration Tools** | Not enough data | Not enough data | 7.4 (21 reviews) | | **Integrations** | Not enough data | Not enough data | 7.2 (21 reviews) | | **Planning & Scheduling** | Not enough data | Not enough data | 7.1 (21 reviews) | #### Documentation - Audit Management | Feature | Case IQ | PMG Platform | Resolver | |---|---|---|---| | **Templates & Forms** | Not enough data | Not enough data | 7.8 (20 reviews) | | **Checklists** | Not enough data | Not enough data | 6.7 (21 reviews) | #### Reporting & Analytics - Audit Management | Feature | Case IQ | PMG Platform | Resolver | |---|---|---|---| | **Dashboard** | Not enough data | Not enough data | 8.1 (21 reviews) | | **Audit Performance** | Not enough data | Not enough data | 7.5 (21 reviews) | | **Industry Compliance** | Not enough data | Not enough data | 7.1 (21 reviews) | ### Content Moderation Tools | Product | Score | Reviews | |---|---|---| | **Case IQ** | N/A | N/A | | **PMG Platform** | N/A | N/A | | **Resolver** | N/A | N/A | #### Moderation - Content Moderation Tools | Feature | Case IQ | PMG Platform | Resolver | |---|---|---|---| | **Text Moderation** | Not enough data | Not enough data | Not enough data | | **User Violation Enforcement** | Not enough data | Not enough data | Not enough data | | **Audio Moderation** | Not enough data | Not enough data | Not enough data | | **Image/Video Moderation** | Not enough data | Not enough data | Not enough data | #### Platform - Content Moderation Tools | Feature | Case IQ | PMG Platform | Resolver | |---|---|---|---| | **Toxicity Detection** | Not enough data | Not enough data | Not enough data | | **Custom AI Model** | Not enough data | Not enough data | Not enough data | | **Analytics and Reporting** | Not enough data | Not enough data | Not enough data | | **Dashboard** | Not enough data | Not enough data | Not enough data | | **Customization** | Not enough data | Not enough data | Not enough data | #### Agentic AI - Content Moderation Tools | Feature | Case IQ | PMG Platform | Resolver | |---|---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | Not enough data | ### Operational Risk Management | Product | Score | Reviews | |---|---|---| | **Case IQ** | N/A | N/A | | **PMG Platform** | N/A | N/A | | **Resolver** | N/A | N/A | #### Operational Risk Management | Feature | Case IQ | PMG Platform | Resolver | |---|---|---|---| | **Operational Risk Methodology** | Not enough data | Not enough data | Not enough data | | **Operational Risk Classification** | Not enough data | Not enough data | Not enough data | | **Operational Risk Identification** | Not enough data | Not enough data | Not enough data | #### Business Resilience | Feature | Case IQ | PMG Platform | Resolver | |---|---|---|---| | **Business Continuity** | Not enough data | Not enough data | Not enough data | | **Compliance Management** | Not enough data | Not enough data | Not enough data | #### Generative AI | Feature | Case IQ | PMG Platform | Resolver | |---|---|---|---| | **AI Tasks** | Not enough data | Not enough data | Not enough data | #### Agentic AI - Operational Risk Management | Feature | Case IQ | PMG Platform | Resolver | |---|---|---|---| | **Proactive Assistance** | Not enough data | Not enough data | Not enough data | ### Low-Code Development Platforms | Product | Score | Reviews | |---|---|---| | **Case IQ** | N/A | N/A | | **PMG Platform** | 9.0/10 | 41 | | **Resolver** | N/A | N/A | #### Application Design | Feature | Case IQ | PMG Platform | Resolver | |---|---|---|---| | **UI Code Extending** | Not enough data | 8.6 (35 reviews) ✓ Verified | Not enough data | | **Programming Code Extending** | Not enough data | 8.5 (33 reviews) ✓ Verified | Not enough data | | **Customized Branding** | Not enough data | 8.7 (37 reviews) ✓ Verified | Not enough data | | **Application Templates** | Not enough data | 8.0 (32 reviews) | Not enough data | | **Workflows** | Not enough data | 9.4 (36 reviews) ✓ Verified | Not enough data | #### Data Control | Feature | Case IQ | PMG Platform | Resolver | |---|---|---|---| | **Data Migration** | Not enough data | 8.3 (29 reviews) ✓ Verified | Not enough data | | **Data Synchronization** | Not enough data | 8.5 (28 reviews) ✓ Verified | Not enough data | | **Data Security** | Not enough data | 8.4 (30 reviews) ✓ Verified | Not enough data | #### Publishing | Feature | Case IQ | PMG Platform | Resolver | |---|---|---|---| | **Application Deployment** | Not enough data | 8.6 (29 reviews) ✓ Verified | Not enough data | | **Platform Compatability** | Not enough data | 8.5 (31 reviews) ✓ Verified | Not enough data | | **Lifecycle Management** | Not enough data | 8.5 (33 reviews) ✓ Verified | Not enough data | #### Agentic AI - Low-Code Development Platforms | Feature | Case IQ | PMG Platform | Resolver | |---|---|---|---| | **Adaptive Learning** | Not enough data | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | Not enough data | ### Security Compliance | Product | Score | Reviews | |---|---|---| | **Case IQ** | N/A | N/A | | **PMG Platform** | N/A | N/A | | **Resolver** | N/A | N/A | #### Generative AI - Security Compliance | Feature | Case IQ | PMG Platform | Resolver | |---|---|---|---| | **Predictive Risk** | Not enough data | Not enough data | Not enough data | | **Automated Documentation** | Not enough data | Not enough data | Not enough data | ### Enterprise Risk Management (ERM) | Product | Score | Reviews | |---|---|---| | **Case IQ** | N/A | N/A | | **PMG Platform** | N/A | N/A | | **Resolver** | 7.7/10 | 37 | #### Risk Management | Feature | Case IQ | PMG Platform | Resolver | |---|---|---|---| | **Risk Identification** | Not enough data | Not enough data | 8.8 (30 reviews) ✓ Verified | | **Risk Classification** | Not enough data | Not enough data | 8.9 (27 reviews) ✓ Verified | | **Risk Methodology** | Not enough data | Not enough data | 8.7 (26 reviews) ✓ Verified | | **Goals Monitoring** | Not enough data | Not enough data | 7.8 (26 reviews) ✓ Verified | #### Business Continuity Management | Feature | Case IQ | PMG Platform | Resolver | |---|---|---|---| | **Recovery Plans** | Not enough data | Not enough data | 7.0 (21 reviews) ✓ Verified | | **Procedure Templates** | Not enough data | Not enough data | Feature Not Available | | **Crisis Management** | Not enough data | Not enough data | Feature Not Available | #### Generative AI | Feature | Case IQ | PMG Platform | Resolver | |---|---|---|---| | **AI Text Generation** | Not enough data | Not enough data | 5.7 (5 reviews) | | **AI Text Summarization** | Not enough data | Not enough data | 5.3 (5 reviews) | #### Platform | Feature | Case IQ | PMG Platform | Resolver | |---|---|---|---| | **Integration** | Not enough data | Not enough data | 7.2 (22 reviews) ✓ Verified | | **Security & Privacy** | Not enough data | Not enough data | 8.6 (27 reviews) ✓ Verified | | **Mobile Access** | Not enough data | Not enough data | 5.8 (24 reviews) ✓ Verified | | **Flexibility** | Not enough data | Not enough data | 7.7 (28 reviews) ✓ Verified | #### Services | Feature | Case IQ | PMG Platform | Resolver | |---|---|---|---| | **Implementation** | Not enough data | Not enough data | 8.2 (27 reviews) ✓ Verified | | **Training & Learning** | Not enough data | Not enough data | 8.0 (28 reviews) ✓ Verified | | **Customer Support** | Not enough data | Not enough data | 9.0 (29 reviews) ✓ Verified | | **Professional Services** | Not enough data | Not enough data | 8.9 (25 reviews) ✓ Verified | --- ## Categories **Shared Categories (1):** [Investigation Management Software](https://www.g2.com/categories/investigation-management) **Unique to Case IQ (5):** [Whistleblowing Software](https://www.g2.com/categories/whistleblowing), [Complaint Management Software](https://www.g2.com/categories/complaint-management), [HR Compliance Software](https://www.g2.com/categories/hr-compliance), [HR Case Management Software](https://www.g2.com/categories/hr-case-management), [Disclosure Management Software](https://www.g2.com/categories/disclosure-management) **Unique to PMG Platform (4):** [Application Development Platforms ](https://www.g2.com/categories/application-development-platforms), [Digital Process Automation (DPA) Software](https://www.g2.com/categories/digital-process-automation-dpa), [HR Case Management Software](https://www.g2.com/categories/hr-case-management), [Low-Code Development Platforms](https://www.g2.com/categories/low-code-development-platforms) **Unique to Resolver (8):** [Content Moderation Tools Software](https://www.g2.com/categories/content-moderation-tools), [Security Compliance Software](https://www.g2.com/categories/security-compliance), [Enterprise Risk Management (ERM) Software](https://www.g2.com/categories/enterprise-risk-management-erm), [Operational Risk Management Software](https://www.g2.com/categories/operational-risk-management), [Third Party & Supplier Risk Management Software](https://www.g2.com/categories/third-party-supplier-risk-management), [IT Risk Management Software](https://www.g2.com/categories/it-risk-management), [Audit Management Software](https://www.g2.com/categories/audit-management), [Physical Security Software](https://www.g2.com/categories/physical-security) --- ## Reviewer Demographics ### By Company Size | Segment | Case IQ | PMG Platform | Resolver | |---|---|---|---| | **Small-Business** | 22.2% | 6.5% | 14.7% | | **Mid-Market** | 23.1% | 15.6% | 37.3% | | **Enterprise** | 54.6% | 77.9% | 48.0% | ### By Industry #### Case IQ - **Higher Education:** 12.4% - **Non-Profit Organization Management:** 6.7% - **Financial Services:** 5.7% - **Government Administration:** 5.7% - **Hospital & Health Care:** 5.7% - **Human Resources:** 5.7% - **Education Management:** 4.8% - **Banking:** 4.8% - **Health, Wellness and Fitness:** 3.8% - **Security and Investigations:** 3.8% - **Other:** 41.0% #### PMG Platform - **Information Technology and Services:** 16.9% - **Insurance:** 13.0% - **Retail:** 9.1% - **Semiconductors:** 6.5% - **Banking:** 6.5% - **Hospital & Health Care:** 6.5% - **Automotive:** 5.2% - **Consumer Goods:** 5.2% - **Packaging and Containers:** 3.9% - **Food & Beverages:** 3.9% - **Other:** 23.4% #### Resolver - **Financial Services:** 15.3% - **Security and Investigations:** 14.7% - **Banking:** 10.2% - **Hospital & Health Care:** 5.1% - **Computer Software:** 3.4% - **Investment Management:** 3.4% - **Information Technology and Services:** 2.8% - **Insurance:** 2.8% - **Mining & Metals:** 2.8% - **Higher Education:** 2.3% - **Other:** 37.3% --- ## Alternatives ### Alternatives to Case IQ - [HR Acuity](https://www.g2.com/products/hr-acuity/reviews) — 4.6/5 stars (181 reviews) - [ServiceNow HR Service Delivery](https://www.g2.com/products/servicenow-hr-service-delivery/reviews) — 4.3/5 stars (354 reviews) - [Relativity](https://www.g2.com/products/relativity/reviews) — 4.6/5 stars (636 reviews) - [Logikcull](https://www.g2.com/products/logikcull/reviews) — 4.7/5 stars (517 reviews) - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) — 4.3/5 stars (6979 reviews) - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) — 4.4/5 stars (7344 reviews) - [Freshdesk](https://www.g2.com/products/freshdesk/reviews) — 4.4/5 stars (3751 reviews) - [EasyLlama](https://www.g2.com/products/easyllama/reviews) — 4.8/5 stars (418 reviews) - [Rippling](https://www.g2.com/products/rippling/reviews) — 4.8/5 stars (12939 reviews) - [Dayforce](https://www.g2.com/products/dayforce/reviews) — 4.2/5 stars (957 reviews) ### Alternatives to PMG Platform - [Nintex](https://www.g2.com/products/nintex-nintex/reviews) — 4.3/5 stars (1322 reviews) - [Pega Platform](https://www.g2.com/products/pega-platform/reviews) — 4.2/5 stars (278 reviews) - [Kissflow](https://www.g2.com/products/kissflow/reviews) — 4.3/5 stars (591 reviews) - [Appian](https://www.g2.com/products/appian/reviews) — 4.5/5 stars (497 reviews) - [OutSystems](https://www.g2.com/products/outsystems/reviews) — 4.5/5 stars (1797 reviews) - [ServiceNow HR Service Delivery](https://www.g2.com/products/servicenow-hr-service-delivery/reviews) — 4.3/5 stars (354 reviews) - [Quickbase](https://www.g2.com/products/quickbase/reviews) — 4.5/5 stars (1549 reviews) - [Agentforce 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) — 4.5/5 stars (4006 reviews) - [Microsoft Power Apps](https://www.g2.com/products/microsoft-power-apps/reviews) — 4.3/5 stars (549 reviews) - [Mendix](https://www.g2.com/products/mendix/reviews) — 4.4/5 stars (330 reviews) ### Alternatives to Resolver - [Optro](https://www.g2.com/products/optro/reviews) — 4.6/5 stars (1598 reviews) - [LogicGate Risk Cloud](https://www.g2.com/products/logicgate-risk-cloud/reviews) — 4.6/5 stars (191 reviews) - [Workiva](https://www.g2.com/products/workiva-workiva/reviews) — 4.5/5 stars (2148 reviews) - [Sprinto](https://www.g2.com/products/sprinto-inc/reviews) — 4.8/5 stars (1655 reviews) - [Rhombus](https://www.g2.com/products/rhombus-systems/reviews) — 4.6/5 stars (609 reviews) - [TeamMate](https://www.g2.com/products/teammate/reviews) — 4.2/5 stars (450 reviews) - [Drata](https://www.g2.com/products/drata/reviews) — 4.7/5 stars (1329 reviews) - [Pirani](https://www.g2.com/products/pirani/reviews) — 4.6/5 stars (340 reviews) - [Relativity](https://www.g2.com/products/relativity/reviews) — 4.6/5 stars (636 reviews) - [Logikcull](https://www.g2.com/products/logikcull/reviews) — 4.7/5 stars (517 reviews) --- ## Top Discussions ### Case IQ - Title: [How do you capture "complaint reasons" for specific complaint cases?](https://www.g2.com/discussions/how-do-you-capture-complaint-reasons-for-specific-complaint-cases) — 3 comments, 1 upvote > **Top comment:** "First we select the case type to display the correct report. Then under our "type of incident" we select the type of complaint that we custom create a..." - Title: [What is I Sight application?](https://www.g2.com/discussions/what-is-i-sight-application) — 1 comment *(includes official response)* > **Top comment:** "i-Sight is a powerful case management platform that streamlines your investigative process and provides the data you need to analyze results, prevent..." ### PMG Platform - Title: [Where can I find more videos on PMG for faster learning.](https://www.g2.com/discussions/where-can-i-find-more-videos-on-pmg-for-faster-learning) — 1 comment, 1 upvote > **Top comment:** "Hi Ishaan, Thank you for your question. Please take a look at our YouTube channel here: https://www.youtube.com/c/PmgNet Ben" ### Resolver - Title: [What do you like most about Resolver for risk management, and what could be improved?](https://www.g2.com/discussions/what-do-you-like-most-about-resolver-for-risk-management-and-what-could-be-improved) — 1 comment > **Top comment:** "Yes, I like to use this software as a risk management solution provider." - Title: [Why Resolver Risk Assessment?](https://www.g2.com/discussions/why-resolver-risk-assessment) — 1 comment, 1 upvote > **Top comment:** "It user friendly and ease to track incident and complaints. " - Title: [Why Resolver Compliance Management?](https://www.g2.com/discussions/why-resolver-compliance-management) — 1 comment, 1 upvote > **Top comment:** "Instead of waiting for the next audit results, Resolver enables real-time visibility on an organization's preparedness/compliance by integrating historical..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/case-iq-vs-pmg-platform-vs-resolver)