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Compare Case IQ and PMG Platform 
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At a Glance
Market Segments
Enterprise (63.4% of reviews)
Enterprise (77.9% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Case IQ
Star Rating
(82)4.5 out of 5
Market Segments
Enterprise (63.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Case IQPMG Platform
Star Rating
(84)4.5 out of 5
Market Segments
Enterprise (77.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about PMG PlatformSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Case IQ excels in its case escalation feature, scoring a remarkable 9.5, which reviewers mention significantly enhances their ability to manage urgent cases effectively.
- Reviewers mention that PMG Platform shines in ease of setup with a score of 8.2, making it a preferred choice for organizations looking for a quick implementation process.
- G2 users highlight Case IQ's strong all-employee access feature, rated at 9.4, which allows seamless collaboration across departments, a critical aspect for enterprise-level organizations.
- Users on G2 report that PMG Platform's workflow automation, rated at 9.3, is particularly beneficial for streamlining processes, with many reviewers praising its ability to reduce manual tasks.
- Reviewers say that Case IQ's customization options, scoring 9.0, allow for tailored solutions that meet specific organizational needs, which is a significant advantage for users seeking flexibility.
- Users report that PMG Platform's quality of support, rated at 9.2, is consistently highlighted as a strong point, with many mentioning responsive and helpful customer service experiences.
Pricing
Entry-Level Pricing
Case IQ
No pricing availablePMG Platform
No pricing availableFree Trial
Case IQ
No trial information availablePMG Platform
No trial information availableRatings
Meets Requirements
8.9
71
8.8
62
Ease of Use
8.8
71
8.6
62
Ease of Setup
7.5
55
8.2
51
Ease of Admin
8.9
51
8.3
54
Quality of Support
9.0
68
9.2
62
Has the product been a good partner in doing business?
9.2
50
9.3
54
Product Direction (% positive)
8.9
66
9.4
59
Features by Category
Platform Basics
8.5
8
Not enough data
9.1
9
Not enough data
Platform Data
8.3
9
Not enough data
7.0
9
Not enough data
9.0
8
Not enough data
Platform Content
7.9
8
Not enough data
7.6
7
Not enough data
5.2
7
Not enough data
Generative AI
6.7
6
Not enough data
Case Management
8.6
39
Not enough data
8.4
37
Not enough data
8.2
36
Not enough data
Analytics
8.6
38
Not enough data
8.4
38
Not enough data
8.7
38
Not enough data
Agentic AI - Investigation Management
3.1
8
Not enough data
3.5
8
Not enough data
Usability
8.3
29
Not enough data
8.9
33
Not enough data
7.4
28
Not enough data
Reporting
8.3
32
Not enough data
8.3
29
Not enough data
8.5
28
Not enough data
Generative AI
5.2
16
Not enough data
5.3
16
Not enough data
Platform Basics
9.0
10
Not enough data
9.3
10
Not enough data
8.7
10
Not enough data
Platform Additional Functionality
6.3
10
Not enough data
6.2
10
Not enough data
7.3
10
Not enough data
Platform Data
6.7
10
Not enough data
7.7
10
Not enough data
8.5
10
Not enough data
Generative AI
5.2
8
Not enough data
Digital Workflows
Not enough data
8.8
10
|
Verified
Not enough data
9.0
10
|
Verified
Not enough data
7.2
6
|
Verified
Forms
Not enough data
9.1
9
|
Verified
Not enough data
7.8
10
|
Verified
Not enough data
7.9
7
|
Verified
Automation
Not enough data
9.3
10
|
Verified
Not enough data
9.1
9
Not enough data
9.1
9
|
Verified
Not enough data
9.0
7
|
Verified
Agentic AI - Digital Process Automation (DPA)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
8.3
7
Not enough data
8.3
7
Not enough data
7.5
6
Not enough data
9.0
7
Not enough data
8.8
7
Not enough data
6.4
7
Not enough data
8.1
6
Investigation
7.8
13
Not enough data
9.1
13
Not enough data
8.8
12
Not enough data
9.2
13
Not enough data
Access
7.2
13
Not enough data
8.1
13
Not enough data
8.8
13
Not enough data
Employee Experience
6.5
13
Not enough data
7.4
13
Not enough data
7.1
12
Not enough data
Generative AI
5.8
11
Not enough data
Application Design
Not enough data
8.6
35
|
Verified
Not enough data
8.5
33
|
Verified
Not enough data
8.7
37
|
Verified
Not enough data
8.0
32
Not enough data
9.4
36
|
Verified
Data Control
Not enough data
8.3
29
|
Verified
Not enough data
8.5
28
|
Verified
Not enough data
8.4
30
|
Verified
Publishing
Not enough data
8.6
29
|
Verified
Not enough data
8.5
31
|
Verified
Not enough data
8.5
33
|
Verified
Agentic AI - Low-Code Development Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Case IQ and PMG Platform are categorized as Investigation Management and HR Case Management
Unique Categories
Case IQ is categorized as Whistleblowing, Complaint Management, HR Compliance, and Disclosure Management
PMG Platform is categorized as Application Development Platforms, Digital Process Automation (DPA), and Low-Code Development Platforms
Reviews
Reviewers' Company Size
Case IQ
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
PMG Platform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Higher Education
9.8%
Financial Services
7.3%
Human Resources
6.1%
Hospital & Health Care
6.1%
Government Administration
6.1%
Other
64.6%
Information Technology and Services
16.9%
Insurance
13.0%
Retail
9.1%
Semiconductors
6.5%
Hospital & Health Care
6.5%
Other
48.1%
Alternatives
Discussions
How do you capture "complaint reasons" for specific complaint cases?
3 Comments
SS
First we select the case type to display the correct report. Then under our "type of incident" we select the type of complaint that we custom create a...Read more
What is I Sight application?
1 Comment
Official Response from Case IQ
i-Sight is a powerful case management platform that streamlines your investigative process and provides the data you need to analyze results, prevent...Read more
Case IQ has no more discussions with answers
Where can I find more videos on PMG for faster learning.
1 Comment
BA
Hi Ishaan,
Thank you for your question. Please take a look at our YouTube channel here: https://www.youtube.com/c/PmgNet
BenRead more
PMG Platform has no more discussions with answers
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