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Compare CareStack and SoftDent 
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At a Glance
Market Segments
Small-Business (80.1% of reviews)
Small-Business (95.2% of reviews)
Pros & Cons
Not enough data
Not enough data
Entry-Level Pricing
Contact Us Per Month
No pricing available
CareStack
Star Rating
(158)4.7 out of 5
Market Segments
Small-Business (80.1% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Contact Us Per Month
Learn more about CareStackSoftDent
Star Rating
(21)3.0 out of 5
Market Segments
Small-Business (95.2% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about SoftDentSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that SoftDent's "Insurance and Billing" feature scores a solid 8.4, but CareStack excels with a higher rating of 9.3, indicating that CareStack offers more comprehensive billing solutions that users find easier to navigate.
- Reviewers mention that while SoftDent provides decent "Appointment Scheduling" at 8.8, CareStack's scheduling tools are rated at 9.2, with users highlighting its intuitive interface and seamless integration with other features.
- G2 users note that SoftDent's "Quality of Support" is rated at 7.1, which is significantly lower than CareStack's impressive 9.3. Reviewers emphasize that CareStack's support team is responsive and knowledgeable, making it a better partner for ongoing business needs.
- Users on G2 report that SoftDent's "Ease of Use" is rated at 6.8, while CareStack shines with an 8.8 rating. Reviewers mention that CareStack's user-friendly design and straightforward navigation make it easier for staff to adopt and utilize effectively.
- Reviewers say that CareStack's "Patient Engagement" tools, rated at 8.4, are more effective than SoftDent's offerings, which are perceived as lacking in features that enhance patient communication and interaction.
- Users say that CareStack's "Product Direction" rating of 9.5 reflects a strong commitment to innovation and user feedback, while SoftDent's low score of 3.8 suggests a need for improvement in adapting to user needs and market trends.
Pricing
Entry-Level Pricing
CareStack
CareStack Dental Software
Contact Us
Per Month
Switching your dental practice management software can be a hassle, so we've made the process as easy and affordable as possible. For all new clients, we are excited to offer 3 months FREE! Get started today by scheduling a customized demo here: https://www.carestack.com/lp/dental-software-g2/
- Online scheduling
- Treatment Plans
- Revenue Cycle Management
SoftDent
No pricing availableFree Trial
CareStack
Free Trial is available
SoftDent
No trial information availableRatings
Meets Requirements
9.2
142
7.0
18
Ease of Use
9.0
143
6.8
16
Ease of Setup
8.9
112
Not enough data
Ease of Admin
9.3
60
Not enough data
Quality of Support
9.6
142
7.1
16
Has the product been a good partner in doing business?
9.7
62
Not enough data
Product Direction (% positive)
9.7
139
3.8
17
Features by Category
Administrative Tools
8.7
112
Not enough data
9.2
115
Not enough data
9.2
113
Not enough data
9.3
114
Not enough data
9.0
113
Not enough data
Financial Tools
8.9
113
Not enough data
9.1
112
Not enough data
Clinical Tools
9.1
113
Not enough data
9.1
112
Not enough data
9.0
113
Not enough data
8.6
110
Not enough data
8.9
110
Not enough data
Categories
Categories
Shared Categories
CareStack and SoftDent are categorized as Dental Practice Management
Unique Categories
CareStack has no unique categories
SoftDent has no unique categories
Reviews
Reviewers' Company Size
CareStack
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SoftDent
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
45.0%
Medical Practice
24.5%
Health, Wellness and Fitness
17.2%
Consulting
3.3%
Accounting
2.0%
Other
7.9%
Hospital & Health Care
42.9%
Medical Practice
23.8%
Health, Wellness and Fitness
14.3%
Real Estate
4.8%
Primary/Secondary Education
4.8%
Other
9.5%
Alternatives
Discussions
CareStack has no discussions with answers
SoftDent has no discussions with answers
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