# CareStack vs Dentrix Enterprise Comparison --- ## AI Generated Summary - **G2 reviewers report** that CareStack excels in customer support, with users highlighting the responsiveness and hands-on approach of the support team. One user noted that the training and onboarding were thorough, which helped customize the software to fit their office workflow. - **Users say** that Dentrix Enterprise is very user-friendly, with a layout that makes navigation easy. Reviewers appreciate the accessible features and the software's effectiveness for multi-practice owners, making it a solid choice for larger dental organizations. - **According to verified reviews** , CareStack's cloud-based platform is praised for its simplified claims process and extensive reporting options. Users transitioning from other software found the training process to be particularly beneficial, with specific trainers receiving commendations for their support. - **Reviewers mention** that while Dentrix Enterprise has a strong accounting system, it may not be as flexible in meeting specific workflow needs compared to CareStack. Some users have pointed out configuration challenges that could hinder its adaptability for certain practices. - **G2 reviewers highlight** that CareStack's recent user feedback reflects a positive transition experience, with many users appreciating the follow-up meetings that addressed real concerns. This level of engagement seems to foster a strong partnership between the software and its users. - **Users report** that both products have similar star ratings, but CareStack's significantly higher G2 Score and total number of reviews suggest a broader and more recent user satisfaction, indicating that it may be the more reliable choice for practices looking for a proven solution. | | CareStack | Dentrix Enterprise | |---|---|---| | **Star Rating** | 4.7 out of 5 | 4.7 out of 5 | | **Total Reviews** | 187 | 17 | | **Largest Market Segment** | Small-Business (81.3% of reviews) | Mid-Market (56.3% of reviews) | | **Entry Level Price** | Contact Us Per Month | No pricing available | --- ## Ratings Comparison | Rating | CareStack | Dentrix Enterprise | |---|---|---| | **Meets Requirements** | 9.3 (167 reviews) | 9.5 (13 reviews) | | **Ease of Use** | 9.0 (168 reviews) | 8.8 (13 reviews) | | **Ease of Setup** | 8.8 (138 reviews) | 8.7 (5 reviews) | | **Ease of Admin** | 9.3 (71 reviews) | Not enough data | | **Quality of Support** | 9.6 (165 reviews) | 9.0 (12 reviews) | | **Has the product been a good partner in doing business?** | 9.7 (73 reviews) | Not enough data | | **Product Direction (% positive)** | 9.6 (161 reviews) | 7.9 (11 reviews) | --- ## Pricing ### CareStack #### Entry-Level Pricing Plan: CareStack Dental Software Price: Contact Us Per Month Description: Switching your dental practice management software can be a hassle, so we've made the process as easy and affordable as possible. For all new clients, we are excited to offer 3 months FREE! Get started today by scheduling a customized demo here: https://www.carestack.com/lp/dental-software-g2/ Key Features: - Online scheduling - Treatment Plans - Revenue Cycle Management [Learn more about CareStack](https://www.g2.com/products/carestack/reviews) #### Free Trial Yes ### Dentrix Enterprise #### Entry-Level Pricing No pricing available #### Free Trial No information available --- ## Features Comparison By Category ### Dental Practice Management | Product | Score | Reviews | |---|---|---| | **CareStack** | 9.1/10 | 144 | | **Dentrix Enterprise** | N/A | N/A | #### Administrative Tools | Feature | CareStack | Dentrix Enterprise | |---|---|---| | **Insurance and Billing** | 8.8 (129 reviews) | Not enough data | | **Appointment Scheduling** | 9.3 (132 reviews) | Not enough data | | **Business Intelligence and Reporting** | 9.2 (128 reviews) | Not enough data | | **Document Management** | 9.4 (128 reviews) | Not enough data | | **Workflows** | 9.1 (131 reviews) | Not enough data | #### Financial Tools | Feature | CareStack | Dentrix Enterprise | |---|---|---| | **Accounting** | 9.0 (125 reviews) | Not enough data | | **Payment Processing** | 9.2 (125 reviews) | Not enough data | #### Clinical Tools | Feature | CareStack | Dentrix Enterprise | |---|---|---| | **Treatment Planning** | 9.2 (130 reviews) | Not enough data | | **Patient Portal** | 9.1 (126 reviews) | Not enough data | | **Patient Engagement** | 9.0 (124 reviews) | Not enough data | | **Dental Imaging** | 8.7 (122 reviews) | Not enough data | | **e-Prescribing** | 9.0 (115 reviews) | Not enough data | --- ## Categories **Shared Categories (1):** [Dental Practice Management Software](https://www.g2.com/categories/dental-practice-management) --- ## Reviewer Demographics ### By Company Size | Segment | CareStack | Dentrix Enterprise | |---|---|---| | **Small-Business** | 81.3% | 37.5% | | **Mid-Market** | 18.8% | 56.3% | | **Enterprise** | 0% | 6.3% | ### By Industry #### CareStack - **Hospital & Health Care:** 44.9% - **Medical Practice:** 23.9% - **Health, Wellness and Fitness:** 18.8% - **Consulting:** 2.8% - **Accounting:** 2.3% - **Medical Devices:** 1.1% - **Marketing and Advertising:** 1.1% - **Cosmetics:** 1.1% - **Mental Health Care:** 0.6% - **Management Consulting:** 0.6% - **Other:** 2.8% #### Dentrix Enterprise - **Hospital & Health Care:** 31.3% - **Health, Wellness and Fitness:** 31.3% - **Medical Practice:** 25.0% - **Medical Devices:** 6.3% - **Consumer Services:** 6.3% --- ## Alternatives ### Alternatives to CareStack - [Curve Dental](https://www.g2.com/products/curve-dental-curve-dental/reviews) — 4.6/5 stars (263 reviews) - [Open Dental](https://www.g2.com/products/open-dental/reviews) — 4.3/5 stars (46 reviews) - [Dentrix](https://www.g2.com/products/dentrix/reviews) — 4.1/5 stars (134 reviews) - [Denticon](https://www.g2.com/products/denticon/reviews) — 4.7/5 stars (74 reviews) - [Eaglesoft](https://www.g2.com/products/eaglesoft/reviews) — 4.2/5 stars (110 reviews) - [Carepatron](https://www.g2.com/products/carepatron/reviews) — 4.5/5 stars (527 reviews) - [Dentrix Ascend](https://www.g2.com/products/dentrix-ascend/reviews) — 4.3/5 stars (20 reviews) - [Practice by Numbers](https://www.g2.com/products/practice-by-numbers/reviews) — 4.9/5 stars (104 reviews) - [Adit](https://www.g2.com/products/adit/reviews) — 4.8/5 stars (82 reviews) - [SoftDent](https://www.g2.com/products/softdent/reviews) — 2.9/5 stars (21 reviews) ### Alternatives to Dentrix Enterprise - [Carepatron](https://www.g2.com/products/carepatron/reviews) — 4.5/5 stars (527 reviews) - [Curve Dental](https://www.g2.com/products/curve-dental-curve-dental/reviews) — 4.6/5 stars (263 reviews) - [Denticon](https://www.g2.com/products/denticon/reviews) — 4.7/5 stars (74 reviews) - [Eaglesoft](https://www.g2.com/products/eaglesoft/reviews) — 4.2/5 stars (110 reviews) - [Practice by Numbers](https://www.g2.com/products/practice-by-numbers/reviews) — 4.9/5 stars (104 reviews) - [Open Dental](https://www.g2.com/products/open-dental/reviews) — 4.3/5 stars (46 reviews) - [Adit](https://www.g2.com/products/adit/reviews) — 4.8/5 stars (82 reviews) - [Dental Intelligence](https://www.g2.com/products/dental-intelligence-dental-intelligence/reviews) — 4.4/5 stars (41 reviews) - [SoftDent](https://www.g2.com/products/softdent/reviews) — 2.9/5 stars (21 reviews) - [Oryx Dental Software](https://www.g2.com/products/oryx-dental-software/reviews) — 4.8/5 stars (28 reviews) --- ## Top Discussions ### CareStack No discussions available for this product. ### Dentrix Enterprise No discussions available for this product. --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/carestack-vs-dentrix-enterprise)