# CareStack vs Dentrix Ascend Comparison --- ## AI Generated Summary - **G2 reviewers report** that CareStack excels in customer support, with users highlighting the **extremely responsive** support team and thorough training process. One user specifically praised the trainers for their hands-on approach, making the transition smoother compared to their previous software. - **Users say** that Dentrix Ascend offers a highly **intuitive user experience** , allowing for seamless navigation between patient management and prescription tasks. Reviewers appreciate the cloud-based access, which enables them to work from anywhere with an internet connection. - **According to verified reviews** , CareStack's claims process is notably **simplified** , making it easier for users to run reports and manage their workflow. This feature has been particularly beneficial for new users adapting to the software. - **Reviewers mention** that while Dentrix Ascend has a strong ease of setup, CareStack's setup process can be a bit more challenging, with some users noting that the transition was **rough at times**. However, the ongoing support helped mitigate these issues. - **G2 reviewers highlight** that CareStack has a higher overall satisfaction score, reflecting its strong market presence and user approval. With a total of 152 reviews, users feel more confident in the reliability of CareStack compared to Dentrix Ascend, which has fewer reviews. - **Users report** that both products are well-suited for small businesses, but CareStack's higher G2 score indicates a more favorable reception among users. This suggests that CareStack may better meet the evolving needs of dental practices looking for comprehensive management solutions. | | CareStack | Dentrix Ascend | |---|---|---| | **Star Rating** | 4.7 out of 5 | 4.3 out of 5 | | **Total Reviews** | 187 | 20 | | **Largest Market Segment** | Small-Business (81.3% of reviews) | Small-Business (73.7% of reviews) | | **Entry Level Price** | Contact Us Per Month | Contact Us 1 Seats Per Year | --- ## Ratings Comparison | Rating | CareStack | Dentrix Ascend | |---|---|---| | **Meets Requirements** | 9.3 (167 reviews) | 9.1 (16 reviews) | | **Ease of Use** | 9.0 (168 reviews) | 9.2 (16 reviews) | | **Ease of Setup** | 8.8 (138 reviews) | 8.8 (12 reviews) | | **Ease of Admin** | 9.3 (71 reviews) | 8.5 (10 reviews) | | **Quality of Support** | 9.6 (165 reviews) | 8.5 (16 reviews) | | **Has the product been a good partner in doing business?** | 9.7 (73 reviews) | 9.0 (10 reviews) | | **Product Direction (% positive)** | 9.6 (161 reviews) | 8.4 (15 reviews) | --- ## Pricing ### CareStack #### Entry-Level Pricing Plan: CareStack Dental Software Price: Contact Us Per Month Description: Switching your dental practice management software can be a hassle, so we've made the process as easy and affordable as possible. For all new clients, we are excited to offer 3 months FREE! Get started today by scheduling a customized demo here: https://www.carestack.com/lp/dental-software-g2/ Key Features: - Online scheduling - Treatment Plans - Revenue Cycle Management [Learn more about CareStack](https://www.g2.com/products/carestack/reviews) #### Free Trial Yes ### Dentrix Ascend #### Entry-Level Pricing Plan: Dentrix Ascend Price: Contact Us 1 Seats Per Year Description: Dentrix Ascend is a cloud-native practice management system built from the ground up to simplify dental workflows and empower practices of all sizes—from solo offices to DSOs—with flexible, anywhere-access. Its intuitive interface centralizes scheduling, clinical charting, billing, insurance eligibility, imaging (including integrated AI diagnostics), reminders, reporting, and multi-location scalability into one seamless platform, reducing IT overhead and eliminating the need for servers or third-party tools Key Features: - Take advantage of our most generous promotion ever! [Learn more about Dentrix Ascend](https://www.g2.com/products/dentrix-ascend/reviews) #### Free Trial No --- ## Features Comparison By Category ### Dental Practice Management | Product | Score | Reviews | |---|---|---| | **CareStack** | 9.1/10 | 144 | | **Dentrix Ascend** | 8.1/10 | 7 | #### Administrative Tools | Feature | CareStack | Dentrix Ascend | |---|---|---| | **Insurance and Billing** | 8.8 (129 reviews) | 8.3 (6 reviews) | | **Appointment Scheduling** | 9.3 (132 reviews) | 8.6 (6 reviews) | | **Business Intelligence and Reporting** | 9.2 (128 reviews) | 7.5 (6 reviews) | | **Document Management** | 9.4 (128 reviews) | Not enough data | | **Workflows** | 9.1 (131 reviews) | Not enough data | #### Financial Tools | Feature | CareStack | Dentrix Ascend | |---|---|---| | **Accounting** | 9.0 (125 reviews) | 7.5 (6 reviews) | | **Payment Processing** | 9.2 (125 reviews) | Not enough data | #### Clinical Tools | Feature | CareStack | Dentrix Ascend | |---|---|---| | **Treatment Planning** | 9.2 (130 reviews) | 8.7 (5 reviews) | | **Patient Portal** | 9.1 (126 reviews) | Not enough data | | **Patient Engagement** | 9.0 (124 reviews) | Not enough data | | **Dental Imaging** | 8.7 (122 reviews) | Not enough data | | **e-Prescribing** | 9.0 (115 reviews) | Not enough data | --- ## Categories **Shared Categories (1):** [Dental Practice Management Software](https://www.g2.com/categories/dental-practice-management) --- ## Reviewer Demographics ### By Company Size | Segment | CareStack | Dentrix Ascend | |---|---|---| | **Small-Business** | 81.3% | 73.7% | | **Mid-Market** | 18.8% | 26.3% | | **Enterprise** | 0% | 0% | ### By Industry #### CareStack - **Hospital & Health Care:** 44.9% - **Medical Practice:** 23.9% - **Health, Wellness and Fitness:** 18.8% - **Consulting:** 2.8% - **Accounting:** 2.3% - **Medical Devices:** 1.1% - **Marketing and Advertising:** 1.1% - **Cosmetics:** 1.1% - **Mental Health Care:** 0.6% - **Management Consulting:** 0.6% - **Other:** 2.8% #### Dentrix Ascend - **Hospital & Health Care:** 61.1% - **Medical Practice:** 16.7% - **Health, Wellness and Fitness:** 16.7% - **Information Technology and Services:** 5.6% --- ## Alternatives ### Alternatives to CareStack - [Curve Dental](https://www.g2.com/products/curve-dental-curve-dental/reviews) — 4.6/5 stars (263 reviews) - [Open Dental](https://www.g2.com/products/open-dental/reviews) — 4.3/5 stars (46 reviews) - [Dentrix](https://www.g2.com/products/dentrix/reviews) — 4.1/5 stars (134 reviews) - [Denticon](https://www.g2.com/products/denticon/reviews) — 4.7/5 stars (74 reviews) - [Eaglesoft](https://www.g2.com/products/eaglesoft/reviews) — 4.2/5 stars (110 reviews) - [Carepatron](https://www.g2.com/products/carepatron/reviews) — 4.5/5 stars (527 reviews) - [Practice by Numbers](https://www.g2.com/products/practice-by-numbers/reviews) — 4.9/5 stars (104 reviews) - [Adit](https://www.g2.com/products/adit/reviews) — 4.8/5 stars (82 reviews) - [SoftDent](https://www.g2.com/products/softdent/reviews) — 2.9/5 stars (21 reviews) - [Dental Intelligence](https://www.g2.com/products/dental-intelligence-dental-intelligence/reviews) — 4.4/5 stars (41 reviews) ### Alternatives to Dentrix Ascend - [Curve Dental](https://www.g2.com/products/curve-dental-curve-dental/reviews) — 4.6/5 stars (263 reviews) - [Open Dental](https://www.g2.com/products/open-dental/reviews) — 4.3/5 stars (46 reviews) - [Carepatron](https://www.g2.com/products/carepatron/reviews) — 4.5/5 stars (527 reviews) - [Denticon](https://www.g2.com/products/denticon/reviews) — 4.7/5 stars (74 reviews) - [Eaglesoft](https://www.g2.com/products/eaglesoft/reviews) — 4.2/5 stars (110 reviews) - [Practice by Numbers](https://www.g2.com/products/practice-by-numbers/reviews) — 4.9/5 stars (104 reviews) - [Oryx Dental Software](https://www.g2.com/products/oryx-dental-software/reviews) — 4.8/5 stars (28 reviews) - [axiUm Dental](https://www.g2.com/products/axium-dental/reviews) — 3.9/5 stars (8 reviews) - [Adit](https://www.g2.com/products/adit/reviews) — 4.8/5 stars (82 reviews) - [SoftDent](https://www.g2.com/products/softdent/reviews) — 2.9/5 stars (21 reviews) --- ## Top Discussions ### CareStack No discussions available for this product. ### Dentrix Ascend - Title: [Does dentrix ascend have an app?](https://www.g2.com/discussions/does-dentrix-ascend-have-an-app) — 1 comment > **Top comment:** "no" - Title: [What is the difference between dentrix and dentrix ascend?](https://www.g2.com/discussions/what-is-the-difference-between-dentrix-and-dentrix-ascend) — 1 comment > **Top comment:** "Dentrix Ascend is literally nothing like Dentrix. Ascend is different in almost every way; set up, payment posting, quick links, radiograph capturing, it's..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/carestack-vs-dentrix-ascend)