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Compare Carepatron and eClinicalWorks

At a Glance
Carepatron
Carepatron
Star Rating
(527)4.5 out of 5
Market Segments
Small-Business (96.3% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 4 pricing plans
eClinicalWorks
eClinicalWorks
Star Rating
(152)3.7 out of 5
Market Segments
Small-Business (52.3% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Browse all 3 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that Carepatron excels in user-friendliness, with many users appreciating its intuitive interface and ease of navigation. One user noted that it is "intuitive and easy to navigate, even for someone who typically struggles with other EHRs."
  • Users say that eClinicalWorks provides solid features for appointment management, with feedback highlighting its effectiveness in "booking appointments for the PT's in the USA with their doctors" and keeping documents up to date. However, some users feel it could improve in matching specific workflow needs.
  • According to verified reviews, Carepatron stands out for its quick setup process, with users mentioning that it "makes the initial setup quite easy." This contrasts with eClinicalWorks, where some users have reported challenges during the implementation phase.
  • Reviewers mention that Carepatron's support is highly rated, with users appreciating the ease of getting help when needed. One user highlighted the chat feature for quick assistance, which enhances the overall experience compared to eClinicalWorks, where support quality is seen as less responsive.
  • G2 reviewers indicate that Carepatron's comprehensive features, such as automatic billing and appointment reminders, make it a favorite among small business users. In contrast, while eClinicalWorks has strong features, it has received lower satisfaction ratings overall, suggesting room for improvement in user experience.
  • Users report that both platforms offer good interoperability, but Carepatron edges out with a slightly higher score in this area. Reviewers appreciate how Carepatron integrates various functionalities, such as online bookings and client messaging, all in one place, making it a more cohesive tool for daily practice management.
Pricing
Entry-Level Pricing
Carepatron
Free
Free
Browse all 4 pricing plans
eClinicalWorks
No pricing available
Free Trial
Carepatron
Free Trial is available
eClinicalWorks
No trial information available
Ratings
Meets Requirements
8.8
418
7.9
121
Ease of Use
8.9
430
7.6
123
Ease of Setup
8.9
291
7.0
39
Ease of Admin
9.1
163
7.4
37
Quality of Support
9.0
351
6.8
116
Has the product been a good partner in doing business?
9.2
154
7.3
33
Product Direction (% positive)
9.4
423
6.6
124
Features by Category
Population Health ManagementHide 7 FeaturesShow 7 Features
Not enough data
8.7
17
Data Management
Not enough data
8.7
14
Not enough data
8.8
15
Not enough data
8.9
15
Care Management
Not enough data
8.6
15
Not enough data
8.3
14
Not enough data
8.8
14
Agentic AI - Population Health Management
Not enough data
Not enough data
Clinical DocumentationHide 9 FeaturesShow 9 Features
8.3
343
Not enough data
Operations
8.5
314
Not enough data
8.1
290
Not enough data
8.4
292
Not enough data
7.5
268
Not enough data
Feature Not Available
Not enough data
8.2
271
Not enough data
8.7
286
Not enough data
8.5
277
Not enough data
Generative AI
7.9
253
Not enough data
Patient Case ManagementHide 4 FeaturesShow 4 Features
8.5
118
Not enough data
Data Collection
8.3
105
Not enough data
8.6
105
Not enough data
8.2
105
Not enough data
8.4
104
Not enough data
Clinical Workflow Management
8.5
160
8.7
28
Feature Not Available
8.6
23
Feature Not Available
8.3
25
8.6
188
7.9
30
Patient Health Information Management
8.7
179
8.0
24
8.1
161
7.5
25
8.4
168
7.6
27
Agentic AI - EHR
7.8
26
Not enough data
8.4
106
8.2
25
Patient-Centered Functions
8.5
92
7.5
17
Feature Not Available
8.4
18
8.4
92
8.1
13
|
Verified
8.5
91
8.3
13
|
Verified
Feature Not Available
Feature Not Available
Operations
8.4
94
8.1
21
|
Verified
8.1
90
7.9
21
|
Verified
8.5
94
7.8
17
|
Verified
Feature Not Available
8.3
18
|
Verified
Feature Not Available
8.8
11
|
Verified
8.2
89
8.8
12
|
Verified
Feature Not Available
8.3
10
Generative AI
7.9
83
Not enough data
Medical Practice ManagementHide 8 FeaturesShow 8 Features
8.5
135
8.5
14
Operations Management
8.5
113
8.1
12
8.4
119
8.9
12
8.3
116
8.1
13
8.2
106
8.9
11
Added Efficiencies
8.1
107
7.7
11
8.7
109
8.3
13
8.0
108
8.8
12
8.8
108
9.2
14
8.6
140
Not enough data
Technology
8.7
129
Not enough data
7.9
120
Not enough data
8.4
121
Not enough data
Administration
8.2
126
Not enough data
8.2
124
Not enough data
8.5
131
Not enough data
Compliance
9.3
130
Not enough data
9.2
121
Not enough data
8.9
9
Not enough data
Administrative
9.2
8
Not enough data
8.8
8
Not enough data
8.8
8
Not enough data
8.3
8
Not enough data
8.3
8
Not enough data
8.8
8
Not enough data
9.2
8
Not enough data
9.6
8
Not enough data
9.4
8
Not enough data
Dental Practice ManagementHide 12 FeaturesShow 12 Features
Not enough data
Not enough data
Administrative Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Financial Tools
Not enough data
Not enough data
Not enough data
Not enough data
Clinical Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
7.4
14
Not enough data
Agentic AI - Medical Billing
7.4
13
Not enough data
Categories
Categories
Shared Categories
Carepatron
Carepatron
eClinicalWorks
eClinicalWorks
Carepatron and eClinicalWorks are categorized as Patient Engagement, EHR, and Medical Practice Management
Reviews
Reviewers' Company Size
Carepatron
Carepatron
Small-Business(50 or fewer emp.)
96.3%
Mid-Market(51-1000 emp.)
3.1%
Enterprise(> 1000 emp.)
0.7%
eClinicalWorks
eClinicalWorks
Small-Business(50 or fewer emp.)
52.3%
Mid-Market(51-1000 emp.)
30.5%
Enterprise(> 1000 emp.)
17.2%
Reviewers' Industry
Carepatron
Carepatron
Mental Health Care
45.6%
Health, Wellness and Fitness
17.7%
Hospital & Health Care
7.7%
Medical Practice
6.3%
Alternative Medicine
3.9%
Other
18.8%
eClinicalWorks
eClinicalWorks
Hospital & Health Care
55.6%
Medical Practice
23.8%
Health, Wellness and Fitness
7.9%
Information Technology and Services
2.0%
Mental Health Care
1.3%
Other
9.3%
Alternatives
Carepatron
Carepatron Alternatives
Practice Better
Practice Better
Add Practice Better
Epic
Epic
Add Epic
ModMed
ModMed
Add ModMed
Tebra (previously Kareo + PatientPop)
Tebra (previously Kareo + PatientPop)
Add Tebra (previously Kareo + PatientPop)
eClinicalWorks
eClinicalWorks Alternatives
Tebra (previously Kareo + PatientPop)
Tebra (previously Kareo + PatientPop)
Add Tebra (previously Kareo + PatientPop)
Epic
Epic
Add Epic
Cerner
Cerner
Add Cerner
NextGen Healthcare EHR
NextGen Healthcare EHR
Add NextGen Healthcare EHR
Discussions
Carepatron
Carepatron Discussions
Monty the Mongoose crying
Carepatron has no discussions with answers
eClinicalWorks
eClinicalWorks Discussions
Monty the Mongoose crying
eClinicalWorks has no discussions with answers