Introducing G2.ai, the future of software buying.Try now

Compare CardConnect and Square Payments

Save
    Log in to your account
    to save comparisons,
    products and more.
At a Glance
CardConnect
CardConnect
Star Rating
(21)2.3 out of 5
Market Segments
Small-Business (88.9% of reviews)
Information
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about CardConnect
Square Payments
Square Payments
Star Rating
(167)4.5 out of 5
Market Segments
Small-Business (89.2% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Square Payments
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that CardConnect has a lower star rating of 2.3 compared to Square Payments' impressive 4.6, indicating a significant difference in overall user satisfaction.
  • Reviewers mention that Square Payments excels in ease of use with a score of 9.6, while CardConnect lags behind at 5.6, making Square a more user-friendly option for small businesses.
  • G2 users highlight that Square Payments offers a robust online payment portal with a score of 9.0, whereas CardConnect does not provide a comparable feature, limiting its online transaction capabilities.
  • Users on G2 emphasize that Square Payments has superior support quality, scoring 8.7, while CardConnect's support quality is rated at only 4.9, suggesting that users may face challenges when seeking assistance.
  • Reviewers say that Square Payments provides a comprehensive suite of payment options, including ACH payments and eCheck processing, scoring 9.2, while CardConnect's offerings in this area are less competitive.
  • Users report that CardConnect's performance in dispute resolution is rated at 7.7, which is lower than Square Payments' overall performance, indicating that users may find it more challenging to resolve payment disputes with CardConnect.
Pricing
Entry-Level Pricing
CardConnect
No pricing available
Square Payments
No pricing available
Free Trial
CardConnect
No trial information available
Square Payments
No trial information available
Ratings
Meets Requirements
5.6
11
9.4
124
Ease of Use
5.6
12
9.5
125
Ease of Setup
7.3
8
9.1
50
Ease of Admin
7.5
8
9.2
41
Quality of Support
4.9
12
8.6
97
Has the product been a good partner in doing business?
6.7
9
8.9
41
Product Direction (% positive)
4.6
13
8.4
119
Features by Category
Not enough data
8.9
45
Payment Options
Not enough data
8.7
13
Not enough data
9.3
9
Not enough data
9.5
13
Not enough data
9.9
14
Not enough data
9.1
9
Not enough data
9.7
10
Not enough data
9.7
12
Not enough data
7.6
25
Not enough data
9.0
33
Administration
Not enough data
9.4
13
Not enough data
9.8
14
Not enough data
9.0
14
Not enough data
8.6
13
Not enough data
7.6
11
Not enough data
8.5
28
Not enough data
8.3
27
Not enough data
8.1
21
Security
Not enough data
9.0
8
Not enough data
9.7
10
Not enough data
9.4
8
Not enough data
9.5
11
Not enough data
8.9
32
Development
Not enough data
8.3
10
Not enough data
9.4
8
Not enough data
7.6
9
Not enough data
7.8
10
Platform
Not enough data
9.4
11
Not enough data
8.9
9
Not enough data
8.3
7
Not enough data
7.6
7
Not enough data
9.2
6
Not enough data
9.3
7
Not enough data
8.3
30
Not enough data
8.6
30
Agentic AI - Payment Gateways
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.6
62
Payment Processing
Not enough data
9.0
50
Not enough data
9.4
57
Not enough data
9.4
52
Not enough data
8.8
40
Administration
Not enough data
8.7
50
Not enough data
8.4
38
Not enough data
7.3
53
Not enough data
8.9
45
Not enough data
8.5
28
Not enough data
8.3
27
Not enough data
8.1
21
Payment Options
Not enough data
7.6
25
Not enough data
9.0
33
Security
Not enough data
8.9
32
Platform
Not enough data
8.3
30
Not enough data
8.6
30
Not enough data
9.5
5
Platform Basics
Not enough data
10.0
5
Not enough data
9.7
5
Platform Administration
Not enough data
7.7
5
Not enough data
9.7
5
Not enough data
9.7
5
Platform Payment Content
Not enough data
9.3
5
Not enough data
10.0
5
Not enough data
9.7
5
Categories
Categories
Shared Categories
CardConnect
CardConnect
Square Payments
Square Payments
CardConnect and Square Payments are categorized as Payment Processing and Payment Gateways
Unique Categories
CardConnect
CardConnect has no unique categories
Square Payments
Square Payments is categorized as Contractor Payments
Reviews
Reviewers' Company Size
CardConnect
CardConnect
Small-Business(50 or fewer emp.)
88.9%
Mid-Market(51-1000 emp.)
11.1%
Enterprise(> 1000 emp.)
0%
Square Payments
Square Payments
Small-Business(50 or fewer emp.)
89.2%
Mid-Market(51-1000 emp.)
9.6%
Enterprise(> 1000 emp.)
1.3%
Reviewers' Industry
CardConnect
CardConnect
Medical Practice
11.1%
Leisure, Travel & Tourism
11.1%
Transportation/Trucking/Railroad
5.6%
Retail
5.6%
Non-Profit Organization Management
5.6%
Other
61.1%
Square Payments
Square Payments
Food & Beverages
10.8%
Health, Wellness and Fitness
7.0%
Retail
6.4%
Non-Profit Organization Management
5.7%
Information Technology and Services
4.5%
Other
65.6%
Alternatives
CardConnect
CardConnect Alternatives
Stripe Payments
Stripe Payments
Add Stripe Payments
GoCardless
GoCardless
Add GoCardless
Amazon Pay for Business
Amazon Pay for Business
Add Amazon Pay for Business
PayPal Payments
PayPal Payments
Add PayPal Payments
Square Payments
Square Payments Alternatives
PayPal Payments
PayPal Payments
Add PayPal Payments
GoCardless
GoCardless
Add GoCardless
Adyen Payments
Adyen Payments
Add Adyen Payments
GoDaddy Payments
GoDaddy Payments
Add GoDaddy Payments
Discussions
CardConnect
CardConnect Discussions
Monty the Mongoose crying
CardConnect has no discussions with answers
Square Payments
Square Payments Discussions
Can i use Sqare internationally?
2 Comments
HD
You can only use square internationally with cash payments, not card or tap-to-pay phone payments!Read more
How do I get notifications from the app?
2 Comments
Nathaniel C.
NC
Hello Read more
Is Square software free?
2 Comments
Beau C.
BC
Yes, for the base POS (Point-Of-Sale) system, you will still be subject to the percentage on every card transaction you may. There are additional systems by...Read more